dotloop

4.7 (661)
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Software de gestión de transacciones inmobiliarias

Calificación general

4.7 /5
(661)
Relación calidad-precio
4.6/5
Funciones
4.6/5
Facilidad de uso
4.5/5
Asistencia al cliente
4.6/5

94%
Un ha recomendado esta aplicación
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Reseñas de 661

Bryan
Bryan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop is better for the agent than for the person signing.

Revisado el 3/2/2022

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember...

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.

Puntos a favor

Much easier to use than zipforms and docusign for the agent.

Puntos en contra

Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.

Josh
Josh
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Making Transaction Management Manageable

Revisado el 18/10/2019

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing...

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Puntos a favor

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Puntos en contra

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Alternativas consideradas

TOP PRODUCER

Razones para elegir dotloop

Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).

Software anterior

TOP PRODUCER

Razones para cambiar a dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.
Merribeth
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Expensive and Not User Friendly

Revisado el 14/1/2023

My experience is that it is not user friendly. Many agents cringe when having to use it.

My experience is that it is not user friendly. Many agents cringe when having to use it.

Puntos a favor

It has very good security protocols in place. It also allows an agent to store documents.

Puntos en contra

It is overpriced and not user friendly for agents or clients.

Kristal
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product! & So simple to use

Revisado el 13/12/2024

It made me feel secure when using it; my relator sent it to me for my purchase offer. The program...

It made me feel secure when using it; my relator sent it to me for my purchase offer. The program would highlight for me where to sign, I just clicked on the highlighted area and my signature would be there or my initials. At the end of signing, I would receive a copy with my signature.

Puntos a favor

It was simple and easy to use. It would not let me submit until each spot was filled out; this allowed me to take my time and review the documents attached.

Puntos en contra

Nothing at all! Everything was very easy to use, and I cannot think of anything that I did not like.

Mike
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lovin Dotloop

Revisado el 14/8/2024

I have been using Dotloop for as long as I can remember, since day one, my overall experience with...

I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.

Puntos a favor

The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.

Puntos en contra

I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.

Mike
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Dotloop...a good electronic signature app

Revisado el 3/6/2024

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is...

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.

Puntos a favor

I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.

Puntos en contra

I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall

Stephanie
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great and affordable.

Revisado el 10/8/2024

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client...

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.

Puntos a favor

Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.

Puntos en contra

I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.

Juanita E.
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Helpful

Revisado el 16/8/2024

Puntos a favor

Very easy and help to teach and share with other Realtors.

Puntos en contra

It is not used by all parties in a transaction.

Alternativas consideradas

Docusign

Razones para cambiar a dotloop

Because I was familiar with this product.
Teri
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good Product

Revisado el 3/9/2024

Very good. I have no problems with dotloop and feel it is a simple program to navigate.

Very good. I have no problems with dotloop and feel it is a simple program to navigate.

Puntos a favor

Prior to being a Realtor I was an Admin in Broker office and dotloop certified to train our Agents. I like the program and have never used another so have no comparison.

Puntos en contra

Two signatures required and the constant signing in.

Tara
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop is great!

Revisado el 10/5/2024

Puntos a favor

Dotloop is easy to use and implement in everyday Real Estate needs. Managing forms and transaction history is simple.

Puntos en contra

What I like least about dotloop is that you cannot merge loops if someone else has entered info. Also, sometimes fields will randomly delete when I am entering information.

Donald
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop, the better option

Revisado el 28/3/2024

Puntos a favor

Dotloop takes the extra step in organizing your documents under different "Loops." This helps you stay on task and creates more organization. Plus, they now sync with the MLS.

Puntos en contra

Sometimes, clients have trouble finding the email to E-sign because it goes to their SPAM folder. So you just have to give your clients the heads up to look there.

Ryan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ryan’s review

Revisado el 20/7/2023

Dotloop provides a huge convenience for clients to be able to sign from their phone or computer...

Dotloop provides a huge convenience for clients to be able to sign from their phone or computer anywhere they are. Gone are the days of having to drive across town just to get a signature or initial that may have been missed…not that I ever miss any…lol :0)

Puntos a favor

Dotloop is very widely used in my market so it makes it easy to transact on both sides of the deal with the other agent. I enjoy the features like document splitting and being able to customize the documents

Puntos en contra

Nothing I can think of that I don’t like.

Alternativas consideradas

Docusign

Razones para cambiar a dotloop

I’ve been using it so long and always very pleased with the functionality
Kerra
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A Business Lifesaver, Daily!

Revisado el 2/7/2021

We can't say enough good things about our experience with dotloop. To put this in perspective, the...

We can't say enough good things about our experience with dotloop. To put this in perspective, the brokerage we are with provides a free document management program, but we pay additional to continue using dotloop - we love it that much! It is easy to use, keeps our data safe, and streamlines our daily process.

Puntos a favor

Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed.

Puntos en contra

The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use.

Alternativas consideradas

Docusign

Razones para cambiar a dotloop

Dotloop had better features and was easier for our team members to use when we compared the two.
Alyson
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy, Convenient and Affordable!

Revisado el 16/9/2024

Very good. From the product itself to customer service.

Very good. From the product itself to customer service.

Puntos a favor

I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch.

Puntos en contra

There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in!

mark
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop the best document/signature tool avaiable

Revisado el 11/7/2023

Best signature/document file system available. The technical department is always quick to respond...

Best signature/document file system available. The technical department is always quick to respond and correct any issues that arise. We have only had one instance of downtime and it was resolved within an hour and there was a workaround provided so we did not have to wait totake care of our business.

Puntos a favor

Loops and sharing make this tool a must have for every real estate professional. The ability to collaborate with multiple clients and peers is amazing.

Puntos en contra

template editing should be easier to set up on the client side, but the team at dotloop does a great job setting up your documents.

Alternativas consideradas

Docusign, SignWell y Zoho Desk

Razones para cambiar a dotloop

Ease of use and implementation
Juan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Why I cancelled my subscription

Revisado el 21/5/2024

Excellent, fantastic, great for business

Excellent, fantastic, great for business

Puntos a favor

Everything about s good with this product

Puntos en contra

It doesn’t work with every broker, I just found that out

Todd
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

dot Loop sign and send

Revisado el 2/9/2024

Overall experience was great. It helped me close on a home from out of state.

Overall experience was great. It helped me close on a home from out of state.

Puntos a favor

Very convenient to get signatures for documents.

Puntos en contra

Sometimes it’s difficult to know if you’re done signing.

Emily
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Absolutely worth it.

Revisado el 20/9/2023

Puntos a favor

DocuSign, management keeping everyone in the loop.

Puntos en contra

A bit too expensive if you don't use it daily

Nicole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

High volume admin point of view

Revisado el 16/6/2023

Over all dotloop serves it purpose.

Over all dotloop serves it purpose.

Puntos a favor

Ease of access and Loop Templates are the features I find most appealing.

Puntos en contra

I wish we had the ability to select signing order and have more ability to customize the documents.

Usuario verificado
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Good end-user experience for me

Revisado el 15/6/2023

Puntos a favor

dotLoop simplifies the document signing process immensely, especially when it comes to real estate transactions. The platform is intuitive and easy to navigate, even for less tech-savvy users. The ability to review, sign, and share documents electronically eliminates the hassle of handling piles of paperwork, significantly speeding up the closing process.

Puntos en contra

However, dotLoop does have its drawbacks. There can be occasional glitches with the software, particularly when loading large documents. Moreover, for infrequent users, the number of features can seem overwhelming, leading to a somewhat steep learning curve. Lastly, while support materials are provided, live customer support responsiveness could be improved for more efficient issue resolution.

Nicole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop Daily User

Revisado el 26/4/2023

Simple to use for most people, like anything i get the odd phone call from frustrated clients but I...

Simple to use for most people, like anything i get the odd phone call from frustrated clients but I can usually walk them through it with ease.

Puntos a favor

Easily manages my files. User friendly.

Puntos en contra

That a secondary signature can not be used with the same address, I would with a lot of elderly people who share one email address therefore I have to pay $300 a year for DocuSign additionally

Tammy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Ease of Use

Revisado el 27/4/2023

I enjoy Dotloop because it's affordable and easy to use.

I enjoy Dotloop because it's affordable and easy to use.

Puntos a favor

The ease of use especially when you are technology challenged.

Puntos en contra

No complaints at this time. I like dotloop over docusign.

Nichele
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

DotLoop

Revisado el 13/2/2023

Working with relocating buyers who are not present to sign in person.

Working with relocating buyers who are not present to sign in person.

Puntos a favor

Ease of use, convenience it provides and having all of my transactions in one place.

Puntos en contra

There have been no cons. The software provides avenues for working 24/7.

Fran
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Knowledge of DotLoop

Revisado el 16/5/2023

The person who helped me was patient and knew his craft well and was able to get me thru the...

The person who helped me was patient and knew his craft well and was able to get me thru the transaction...

Puntos a favor

Speed and accuracy of the management of transactions

Puntos en contra

I need to use it more in order to determine same..

kimberly
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

A Real Estate Agent's Perspective on Dotloop

Revisado el 28/11/2022

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all...

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.

Puntos a favor

Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.

Puntos en contra

The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.