Opiniones de Mailchimp Transactional Email

Mailchimp Transactional Email

API de entrega para correos electrónicos transaccionales

Calificación general

4.5 /5
(283)
Relación calidad-precio
4.2/5
Funciones
4.4/5
Facilidad de uso
4.4/5
Asistencia al cliente
4.2/5

93%
Un ha recomendado esta aplicación
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Reseñas de 283

Aloima Daniela
Calificación general
  • Sector: Asuntos internacionales
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Una grandiosa colaboración

Revisado el 19/12/2022

Ha sido maravilloso,encantador trabajar con estas herramientas masivas que nos ayuda a implementar...

Ha sido maravilloso,encantador trabajar con estas herramientas masivas que nos ayuda a implementar gran parte de nuestro trabajo.

Puntos a favor

Nos facilita la elaboración y creación de proyectos masivos manejamos una cadena de equipos que estás conténto por la maravilla de software de gestión masiva

Puntos en contra

Bueno ay gestiones que se nos dificulta un poco menos pero en avance y aliados sacamos todo al tiempo.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

El software perfecto que debes incluir en tu estrategia de email marketing

Revisado el 6/12/2022

Puntos a favor

Mail chino es ideal para cualquier campaña de email marketing. Tiene diversas funcionalidades muy útiles, el uso de segmentos y tags permiten una organización de todos tus clientes, leads, etc pero sin duda, para mi, la mejor funcionalidad son los informes. La información que te da conocer los clicks realizados por los usuarios, que parte genera más interés de tu email o quien ni siquiera lo ha abierto es muy interesante.

Puntos en contra

Es una herramienta bastante completa, pero por poner una pega las posibilidades de diseño no son una maravilla. Te trae varios bloques en los que tampoco puedes editar mucho la maquetación. Aún así suele ser suficiente.

Flor
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Herramienta de email marketing con todo lo necesario para empezar

Revisado el 16/12/2022

Es la herramienta que uso para mi boletín por feed desde 2012, además he creado campañas básicas...

Es la herramienta que uso para mi boletín por feed desde 2012, además he creado campañas básicas para clientes con Mailchimp y la versión gratis cumple con lo necesario para empezar: crear formularios, páginas de destino, usar plantillas preintegradas, obtener informes y métricas. Todo me ha resultado bastante sencillo de aplicar a través la interfaz de usuario.

Puntos a favor

Me parece genial que te permita usar la versión gratis todo el tiempo que requieras y ya de ahí si creces en el tiempo adquirir un plan de pago más avanzado. También quiero destacar su facilidad de empezar una campaña y ponerla en marcha.

Puntos en contra

Me encantaría que el soporte de chat en vivo de la página web estuviera 100% en español, no solo en inglés.

Alice
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Adoro esta herramienta de marketing!

Revisado el 30/1/2023

Muy satisfecha !

Muy satisfecha !

Puntos a favor

Su automatización, poder segmentarlo todo, la opción de sugerencias.

Puntos en contra

Por ahora no echo en falta nada de esta herramienta. Hace todo lo que necesito a día de hoy.

Cristian
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mailchimp sencillo y eficaz para correos masivos de promociones

Revisado el 21/1/2023

Resuelve mis necesitades de envío de promociones a mis clientes de forma sencilla y con seguimiento

Resuelve mis necesitades de envío de promociones a mis clientes de forma sencilla y con seguimiento

Puntos a favor

Permite crear grupos de clientes para enviar mails de marketing y promociones, envíos programables por fecha y hora, muy cómodo de usar

Puntos en contra

La herramienta funciona perfectamente, hace falta investigar un poco sus funcionalidades, pero es de uso intuitivo

Júlia
Calificación general
  • Sector: Relaciones públicas y comunicaciones
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Facilidad de envíos masivos y personalizados

Revisado el 16/2/2023

Puntos a favor

Permite mandar mails de valor a los clientes

Puntos en contra

Las plantillas facilitadas son limitadas y poco creativas

Domingo
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Mailchimp: plataforma de marketing por correo electrónico

Revisado el 12/12/2022

Puntos a favor

Permite a los usuarios crear, enviar y gestionar campañas de correo electrónico.Las plantillas personalizables, herramientas de automatización y un detallado informe y análisis.

Puntos en contra

No hay nada en particular que sea negativo de Mailchimp. Como cualquier otra plataforma de marketing por correo electrónico, Mailchimp tiene sus propias limitaciones y desventajas. La plataforma es un poco cara, y que algunas de sus características avanzadas pueden ser difíciles de usar. También hay informes de que algunas de las plantillas de correo electrónico de Mailchimp no son muy adaptables, lo que puede hacer que los correos electrónicos se vean un poco desordenados.

Soham
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

One of the most efficient CRM for mailing!

Revisado el 5/5/2022

What is not to like about this software. All the way from creating highly customizable emails to...

What is not to like about this software. All the way from creating highly customizable emails to having versatility with viewing and analyzing customer bases, Mailchimp is one of the best on the market right now.

Puntos a favor

Seemless integrations with websites and marketing flows. The sleek design and functionality makes it possible to link websites and this CRM.

Integrations with zapier and mailchimp can do wonders.

Puntos en contra

The price tier is a little on the higher end, and for obtaining some features, the user has to pay large amounts. The pricing plan could be more flexible.

Alternativas consideradas

HubSpot Marketing Hub y Brevo

Razones para cambiar a Mailchimp Transactional Email

Great onboarding processes.
Manuel
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A versatile tool to get started with email marketing

Revisado el 9/6/2022

Many who want to get started with email marketing will probably end up with Mailchimp first. The...

Many who want to get started with email marketing will probably end up with Mailchimp first. The tool is well known in the market and offers almost all common features at a low price, at least for a small list. It's also fairly easy to use for laypeople and will quickly find its way around. There are also many integrations, which makes it easy to get started. Whether it's newsletters, automation, segmentation, or landing pages, Mailchimp covers just about everything related to email marketing. You can integrate Mailchimp into your existing infrastructure with just a few clicks and get started, and save 4 or 5-digit implementation costs if necessary. This is especially good if you have a store: with the option to connect stores in just a few clicks, you can start setting up automated emails around the customer lifecycle in just a few minutes. You can use data such as purchase activity, purchase date, and products to send highly personalized emails.

Puntos a favor

Mailchimp is a tool that allows everyone from beginners to professionals to get started with email marketing quickly and easily. For me, however, the tool's great strength lies not in the classic newsletter, but a) in the many integrations the tool offers and b) in the marketing automation features. Regardless of whether it's a store, a website, or a webinar tool, there is a native or third-party integration for almost everything. Mailchimp is sufficient for getting started in email marketing with occasional newsletter sending and offers many features. Mailchimp is one of my preferred solutions when I want to enable teams to quickly and easily get started with email automation, especially in the B2C/e-commerce area. With robust email features and many store integrations, personalized emails related to the customer lifecycle can be set up in record time.

Puntos en contra

The tool is ideal for the use of some possible things, and the complexity ranges from simple to complicated. In some places, however, it still lacks some depth, for example, when it comes to filtering certain e-commerce data.

Patrick
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

MailChimp and their compliance algorithm Omnivore

Revisado el 8/7/2021

I used MailChimp multiple times a week and worked very hard to get around the issues I was...

I used MailChimp multiple times a week and worked very hard to get around the issues I was presented with.

Puntos a favor

MailChimp is great for designing emails. They have templates, easy to use drag and drop UI, and a decent studio you can store things like headshots.

Puntos en contra

MailChimp did not allow me to email our members. Their algorithm for GDPR compliance, omnivore, told me my list was stale and would not allow me to email to said list. The problem is this list is comprised of paying members who rely on me organization to email them.

I contacted their customer support and they told me there was nothing I could do outside of asking each and every individual to resubscribe. I told them I have signed contracts that give me permission to email these individuals. MailChimp told me that was too bad, their AI robot Omnivore was not able to be modified in any way.

I was frustrated because the value proposition for my organization is to communicate with our members. MailChimp stopped me from doing that.

Usuario verificado
Calificación general
  • Sector: Fotografía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

The leader

Revisado el 3/10/2023

All good until I found a more cost effective platform.

All good until I found a more cost effective platform.

Puntos a favor

Mailchimp is a leader in this field. I learned my email trade using Mailchimp.

Puntos en contra

They are expensive compared to packages such as Mail Blaze and Systeme.io

Kilmer
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Creation and analysis of email marketing campaigns.

Revisado el 11/2/2023

It aids our efforts in reaching our customers for various campaigns and generating a large number...

It aids our efforts in reaching our customers for various campaigns and generating a large number of interactions.We can divide up our email lists into subsets based on what we hope to accomplish.For the design of templates, it is an indispensable tool due to the ease with which new ones can be made from scratch and existing ones supplemented.Allows you to divide emails into subgroups based on desired outcomes.

Puntos a favor

I find it useful because it provides me with hard numbers regarding the success of each campaign I run.Using this tool, we are able to monitor the efficacy of our various marketing initiatives.My favorite feature is being able to tailor the domain and IP quality analysis to our specific needs.

Puntos en contra

As of right now, I can think of no drawbacks to this.

Anoop
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good Email Marketing Platform

Revisado el 25/2/2023

Mailchimp Transactional Email can be a good choice for businesses that value reliability and...

Mailchimp Transactional Email can be a good choice for businesses that value reliability and integration . It offers customizable templates, easy-to-use API, and powerful analytics to help businesses send personalized and targeted transactional emails. Analytics and performance are captured which is easy to view in the dashboard.

Puntos a favor

As our team supports various clients, Mailchimp is important for email marketing. Mailchimp Transactional Email can handle large volumes of transactional email sends, making it a suitable solution for businesses of all sizes. It has also detailed reporting and analytics that can help us understand the performance of your emails, including delivery rates, open rates, and click-through rates.

Puntos en contra

While Mailchimp Transactional Email offers customizable email templates, the selection is relatively limited compared to other email marketing solutions. So the software should offer more templates. Segmentation is also limited. Another major factor is , in few cases the numbers are wrong as there are few API issues.

Mory
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Marketing well

Revisado el 1/3/2023

Good software really, and I recommend it to everyone in marketing

Good software really, and I recommend it to everyone in marketing

Puntos a favor

The tool allows me to do my marketing with ease and also allows me to adapt it in my own way

Puntos en contra

Without lying the tool is really great so no problems

Cory
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great for small business

Revisado el 20/2/2023

We are extremely pleased with our Mailchimp subscription. We can easily produce professional-looking...

We are extremely pleased with our Mailchimp subscription. We can easily produce professional-looking emails with no worries that we are complying with all federal regulations. Its a staple of our marketing mix.

Puntos a favor

Mailchimp is extremely easy to use. The templates are great and the drag-and-drop builder is very intuitive. They also offer great integration with a wide range of software.

Puntos en contra

The cost can get a bit high when dealing with larger databases.

Konan Alexis
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Convenient and inexpensive for newsletters

Revisado el 16/2/2023

Mailchimp makes it easy to create an email campaign and shows you all the steps, which is good for...

Mailchimp makes it easy to create an email campaign and shows you all the steps, which is good for first-time users. In terms of email design functionality, Mailchimp gives you tons of options and flexibility.

Puntos a favor

Good experience in sending newsletters to customers.

Puntos en contra

The reporting part should be improved and the quality of support.

Quil
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

You won't be disappointed

Revisado el 12/3/2023

I have been getting more sales vs running ads and trying to promote online. This has allowed me to...

I have been getting more sales vs running ads and trying to promote online. This has allowed me to develop a better relationship with my customers.

Puntos a favor

I like that i am able to reach out directly to my fans/Customers directly without any hassle. I have tried running ads on other platforms but nothing as effective in converting sales as mailchimp transactional email. I highly recomend.

Puntos en contra

Sometimes my emails get stuck in junk and i miss a customer. I think mailchimp should provide a system that allows for mails to go directly to the inboxes.

Christine
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Keeping in touch with MailChimp

Revisado el 5/5/2021

We use MailChimp for our monthly newsletter (moved to MailChimp from a yearly printed letter) and...

We use MailChimp for our monthly newsletter (moved to MailChimp from a yearly printed letter) and occasional updates to our full support base. It has allowed us to get information out in a brand-conscious, nicely formatted fashion. We only use it for mass emails, it does not solve acknowledgement processing other one-constituent email transactions.

Puntos a favor

Simple yet fairly powerful editing tools for email building (drag and drop blocks) but still have the ability to tweak some HTML if needed (Some occasional glitches when adding images to text blocks.) Mostly consistent look across email clients (gmail can cause issues). Decent analytical information on opens, click rate, and other activity. AB testing support (although we have not used it.) Integration with CRM system (currently using NEON), although unsubscribes and bounces are not returned to CRM. Freemium plan was well worth it! We've been paid customers for several years now and find the price a little high as we gain users (small nonprofit), but still within budget. Ability to schedule emails helps (for those of us who work late at night but don't want to send a blast at midnight!)

Puntos en contra

Need more free templates or better ability to make changes to templates. Some limitations on layout design options. Emails go to "Promotions" folder, particularly for gmail users (although hard to avoid), so cannot guarantee receipt. Recent changes to interface have taken lots of time to get used to and do not seem to be an improvement.

Prem
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

MailChimp is fantastic, but it has some drawbacks!

Revisado el 12/6/2022

Mailchimp is used by us to build email lists for our clients, segment and target audiences based on...

Mailchimp is used by us to build email lists for our clients, segment and target audiences based on business needs, design customised email templates based on our branding, and manage various email campaigns. We saw the results we wanted to see after implementing Mailchimp, but never did due to a lack of knowledge and such software. It has aided us in meeting our marketing and sales objectives.

Puntos a favor

When I send emails to my clients, I like that I can get free read receipts. It ensures that they are doing so. Other programmes may require you to pay an additional fee for read receipts. The interface is simple to use.

Puntos en contra

I occasionally receive false notifications that my clients have opened emails when, in fact, they have not opened the emails, as I have confirmed with them. It would be fantastic if we could streamline that to make it more uniform.

Alternativas consideradas

Brevo

Software anterior

GMass
Juan Pablo
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mailchimp a flexible email marketing platform

Revisado el 3/6/2021

I am very satisfy with the use of MC. Of course could have some more fancy features, but OK with...

I am very satisfy with the use of MC. Of course could have some more fancy features, but OK with what you have now.

Puntos a favor

Mailchimp is easy to start using it from the beginning and has a lot of tutorials that are very well explained in case there are some features you lack experience. I also like there email collecting feature and WP plugin

Puntos en contra

There are some features you can not use properly like autoresponders or the average credit system for delivering emails.

Sodiq
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Awesome email marketing software

Revisado el 24/2/2022

Ever since I have been crafting and sending transactional emails to my subscribers on many...

Ever since I have been crafting and sending transactional emails to my subscribers on many different platforms, I have stuck with MailChimp. And in all of these years, I have had no serious issue that would warrant my lodging a serious complaint about the use of the software. I started with the free version and since upgraded to the paid one, and ever since, I have had no regrets. However, if we have anyone who is finding the software hard to use, I believe if he is patient a little while and keeps on using the product, it won't be long before he gains mastery of the interface.

Puntos a favor

MailChimp Transactional Email is an easy-to-understand product for designing and sending email campaigns. With an interface that is user-friendly and a simple integration process, the software is by far the easiest email software I have come across. Also, it is the dominant email software especially for small business owners with lean budget. So it means that it is hard not to find a client or platform that will have problems integrating the software. And the most interesting is that it can be accessed for free if one is starting with a zero to small subscribers.

Puntos en contra

Just as with every other software, MailChimp Transactional Email has its little inadequacy. For instance, the developer could make the interface a bit easier and more fun to use. Also, integrating it on a sales funnel design should be seamless as I often have a headache trying to figure out where exactly to input the code. In addition to this, the tracking accuracy could be worked on.

Joe
Calificación general
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Rolled out a ton of new tools recently

Revisado el 29/4/2021

Overall, Mailchimp has been a fantastic tool for our email marketing. The platform is sleek, easy...

Overall, Mailchimp has been a fantastic tool for our email marketing. The platform is sleek, easy to use, and can be learned very quickly. We are excited to explore the new tools Mailchimp is rolling out.

Puntos a favor

We've used Mailchimp for the past 4 years to communicate with our audience. Mailchimp is one of the best email providers around. Their platform, support, and reliability are top-notch. We rarely ever have issues when using Mailchimp.

Puntos en contra

Honestly, they've rolled out so many new tools recently we haven't been able to keep up. Our team is small, so we don't always have the time and resources to keep up with all of the updates.

Albertus
Calificación general
  • Sector: Música
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mailchimp, a well-known email marketing solution

Revisado el 12/1/2023

All things considered, Mailchimp is a well-liked and commonly used email marketing tool that...

All things considered, Mailchimp is a well-liked and commonly used email marketing tool that provides a number of capabilities for setting up and managing email campaigns. Although it might not be the greatest option for everyone, Mailchimp can be a helpful tool for companies and individuals searching for an email marketing solution.

Puntos a favor

The platform's overall design language has been carefully considered, and the layout and templates are exceptionally user-friendly. I particularly value the platform's delivery of data and analytics, which are transparent and simple to understand. I can quickly assess how well an email campaign performed without any hassle.

Puntos en contra

Email campaigns may not be as effective as they may be due to deliverability concerns with emails sent through Mailchimp. Compared to other email marketing solutions, I thought the personalization choices were either limited or not as sophisticated. Additionally, I've run into bugs or other technical problems with Mailchimp.

Usuario verificado
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Trustworthy tool for delivering emails to your customers

Revisado el 14/7/2018

Puntos a favor

Works well, haven't experienced any problems. Has an online GUI where you can easily find emails that were sent, easy to see blacklisted emails. Has a nice statistics page to see how your emails are doing overall. We've been delivering millions of emails in past year without a problem.

Puntos en contra

The PHP SDK I used was kinda outdated and it had little options to change the behaviour without manually changing the source. They should update the library to standards that are more current.

GUI where you can view emails, etc. sometimes is a but slow. The search filters could use a face-lift.

Monisha
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Checks and balances to make sure automatically generated emails run properly

Revisado el 24/6/2020

Great safeguard to make sure customers are interacting with outreach and troubleshoot problems that...

Great safeguard to make sure customers are interacting with outreach and troubleshoot problems that arise.

Puntos a favor

As a SaaS company, we have customers that use our product and depend on automated emails to get information about their account on a daily or weekly basis. Mailchimp allows us to quickly flag whenever something has gone wrong in our system due to abnormal spikes / lapses in emails sent. It also allows our Customer facing team to see how clients are interacting with automated emails (opens, clicks, etc.) with the helpful ability to resend emails that were missed or accidentally deleted.

Puntos en contra

The interface can be laggy to load, and not super intuitive how everything is laid out. Overall minor UX improvements could make a big difference between using this tool occasionally to troubleshoot issues, vs. using it more regularly to get proactive insights and reporting.