Gusto

4.6 (4,080)
¡Escribe una reseña!
Gusto hace que la nómina, los beneficios y los recursos humanos sean increíblemente fáciles de manejar.

Calificación general

4.6 /5
(4,080)
Relación calidad-precio
4.5/5
Funciones
4.5/5
Facilidad de uso
4.6/5
Asistencia al cliente
4.4/5

94%
Un ha recomendado esta aplicación
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Reseñas de 4080

Usuario verificado
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gestiona tu nomina de manera sencilla con GUSTO

Revisado el 22/1/2024

excelente se lleva la nomina de forma correcta, todos los pagos de impuestos una base de datos...

excelente se lleva la nomina de forma correcta, todos los pagos de impuestos una base de datos sencilla realmente lo recomiendo para empresas a pesar de que es un poco caro lo recomiendo

Puntos a favor

Ejecutar la nómina de los empleados de manera sencilla en tiempo real, además de usar el programa es muy intuitivo, además del servicio que brinda el programa es muy completo

Puntos en contra

es algo costoso realmente no todos pueden tener acceso al programa además no funciona en todos los países

Respuesta de Gusto

Hello there,

Hello,

Thank you for sharing your experience with Gusto. We're glad to hear that you find our payroll management intuitive and efficient. We understand your concerns about cost and availability in different countries. Your feedback is valuable as we continuously work to enhance our services and accessibility.
-Gusto

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Simplifica la gestión de recursos humanos y optimiza tus procesos

Revisado el 2/7/2023

Gusto es una aplicación integral de gestión de recursos humanos que ofrece una amplia gama de...

Gusto es una aplicación integral de gestión de recursos humanos que ofrece una amplia gama de servicios. Su interfaz intuitiva y la automatización de procesos son aspectos destacados que facilitan la administración de recursos humanos. Sin embargo, las limitaciones en la personalización, el costo asociado y el soporte al cliente pueden ser aspectos a considerar.

Puntos a favor

La plataforma está diseñada de forma clara y sencilla, lo que facilita su navegación y uso.

Puntos en contra

Es posible que se requiera un tiempo de espera prolongado para recibir respuestas o que las soluciones proporcionadas no sean satisfactorias en algunos casos.

Yunuen
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gustó te ayuda en todo

Revisado el 14/5/2022

Mi experiencia en general es grata creo que con cualquier plataforma aún tiene detalles a mejorar...

Mi experiencia en general es grata creo que con cualquier plataforma aún tiene detalles a mejorar pero fuera de eso a Sido de gran ayuda para mi equipo de trabajo

Puntos a favor

Lo principal es que es una plataforma sencilla de utilizar,puede obtener funciones modernas en el ámbito de recursos humanos,poder pagar la nómina de manera rápida y eficaz.

Puntos en contra

Me es un poco desagradable que siempre me lleguen Gmail recordándome cada cosa que hago en esta plataforma me parece innecesario y estresante ya que me saturan de mensajes.

Alternativas consideradas

REACH

Razones para cambiar a Gusto

Porque es una plataforma más completa y fácil de manejar.
Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Uso gusto

Revisado el 5/11/2022

Buena

Buena

Puntos a favor

Su interfaz y su fácil manejo además de su fiabilidad

Puntos en contra

Que quiza no entienda algunas cosas por las cuales deba yo investigar y la app no me educa

Bismarck
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gusto tiene más eficiencia y es más completa que otros similares

Revisado el 3/2/2022

Me gusta mucho y es fácil de usar tanto para los empleados como para el empleador

Me gusta mucho y es fácil de usar tanto para los empleados como para el empleador

Puntos a favor

Muy buena experiencia, la recomiendo mucho, es simple y sencilla para las nóminas y para declarar impuestos, en general le doy un 10/10. Es mejor que la mayoría y muy útil.

Puntos en contra

Solamente que faltan más opciones para personalizar. El resto está todo bien

Juan Carlos
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Eficacia

Revisado el 16/12/2022

Puntos a favor

Es más de usar y sobre todo de entender.

Puntos en contra

A veces va algo lento, pero se soluciona facilmente.

Alan
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Reseña de Alan

Revisado el 20/7/2020

Buena experiencia, recomendable, reconfortable.

Buena experiencia, recomendable, reconfortable.

Puntos a favor

Es facil utilizar el producto, es comodo.

Puntos en contra

No tengo reseñas negativas, estoy satisfecho con el producto

Joseph
Joseph
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gusto is fast and easy!

Revisado el 23/8/2024

Overall it has been great and our company loves it

Overall it has been great and our company loves it

Puntos a favor

Gusto is so easy! My business uses Gusto and managing payroll and benefits is so simple

Puntos en contra

I tried the Gusto Checking account and I feel like it is very lackluster and pales in comparison to a regular checking account. This isn't their main offering so it doesnt bother me

Respuesta de Gusto

Hello Joseph,

Hello,

Thank you for your feedback! We're pleased to hear that Gusto has made managing payroll and benefits simple for your business. We appreciate your input on the checking account and will take it into consideration as we continue to improve. If you have any other suggestions or need assistance, feel free to reach out!
-Chelsea B

Katie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gusto provide efficient and clean processes, with easy to use software.

Revisado el 3/2/2025

Gusto has been a great tool for our HR Management, time tracking and tax information collecting...

Gusto has been a great tool for our HR Management, time tracking and tax information collecting tool for our small business.

Puntos a favor

Gusto provides clear instruction and definitions for a variety of hiring categories. The tax options for hiring and onboarding are clear. The time tracking tool is efficient.

Puntos en contra

It would be helpful to include scheduling tools for staff.

Respuesta de Gusto

Hello Katie,
Hi there,

Thank you for your thoughtful review! We're so glad to hear that Gusto's intuitive processes, tax options, and time tracking tools have made hiring and onboarding easier for your business. It’s great to know we’ve been a valuable resource for your HR management.

We also appreciate your feedback on scheduling tools! We’re always looking for ways to improve, and I’ll be sure to share your suggestions with our team.

If there’s anything else we can do to support you, don’t hesitate to let us know. We’re grateful to be part of your business journey!

Sylvester
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

FSA unusable. BBB likely will investigate in the future

Revisado el 30/9/2024

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointmen...

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Puntos a favor

platform online is modern and easy to use.

Puntos en contra

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Respuesta de Gusto

Hello Sylvester,
Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience.

We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements.
-Gusto

Blair
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gusto is Great!!!

Revisado el 2/12/2024

Nothing but good thing to say about Gusto

Nothing but good thing to say about Gusto

Puntos a favor

Gusto is fantastic! This completely simplifies the entire payroll process. Very easy to set up and easy to enter on a weekly basis. I highly recommend using Gusto!
Added bonus being able to get benefits and work comp. through them also!

Puntos en contra

Honestly, I don't really have any cons for this software. We love it! It has saved us a ridiculous amount of money and time compared to other payroll providers.

Hope
Calificación general
  • Sector: Bellas artes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

New to Gusto

Revisado el 6/2/2025

Overall, I am new to this app and it has been so nice! I really enjoy it and think it has made the...

Overall, I am new to this app and it has been so nice! I really enjoy it and think it has made the whole payroll process less of a mystery.

Puntos a favor

This has been so easy to use! Simple and straightforward to enter my hours and payroll.

Puntos en contra

I haven’t really explored the other features on the app yet. I do wish there were less clicks to get to adding more hours.

Respuesta de Gusto

Hello Hope,
Welcome to Gusto! We're so happy to hear that your experience has been simple and straightforward so far. Making payroll easy and transparent is exactly what we aim for, so it’s great to know it’s been working well for you!

We also appreciate your feedback about reducing clicks when adding hours. That’s valuable insight, and I’ll be sure to pass it along to our team as we continue improving the experience.

Thanks for being a part of Gusto—we’re excited to keep supporting you!

Julie
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Gusto has a robust platform but is a little pricey

Revisado el 27/2/2025

In general, Gusto provides all of your HR needs under one umbrella, which is very convenient.

In general, Gusto provides all of your HR needs under one umbrella, which is very convenient.

Puntos a favor

Can upload data directly into payroll, which is helpful.

Puntos en contra

Rising costs of base amounts and per employee fees

James
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great payroll system

Revisado el 27/2/2025

Overall, I like Gusto for its comprehensive approach to payroll and deduction-based benefits. Their...

Overall, I like Gusto for its comprehensive approach to payroll and deduction-based benefits. Their customer service has been stellar, and their website is intuitive to navigate.

Puntos a favor

They offer an all-in-one package for supporting payroll and payroll deduction-related benefits. It is easy to submit benefit claims through their portal. Customer Service is easy to reach, and they are fairly quick in their responses. Payroll and reimbursements are delivered promptly.

Puntos en contra

Recently, they switched providers for deduction-based processes, but did not inform employees of the turnover. I tried to submit a reimbursement claim through their old portal, and it did not inform me of the switch to a new provider. This was frustrating, and I wish Gusto had informed me of the switch in a more engaging process.

Usuario verificado
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Useful for your work

Revisado el 23/1/2025

It love the point that it is made very easy to use.
When it comes to the payroll it is so helpful...

It love the point that it is made very easy to use.
When it comes to the payroll it is so helpful and reduce my time to work.
I wish they make more options to customize but I'm quite satisfied already.

Puntos a favor

Gusto is very easy to learn and use for payroll.

Puntos en contra

It would be good if they have more options to customize.
It is working very well about basic things though.

Sadie
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gusto Review

Revisado el 18/2/2025

Overall I have had a pleasurable experience with Gusto.

Overall I have had a pleasurable experience with Gusto.

Puntos a favor

What I like most about Gusto is that I can set up automatic withdrawals from my check to my savings account.

Puntos en contra

What I like least about Gusto is that they send too many text and email updates.

Respuesta de Gusto

Hi Sadie,

Thank you for your review! We’re so glad to hear that Gusto’s automatic withdrawal feature has been helpful for you. We also appreciate your feedback about the frequency of text and email updates. We’ll take that into consideration as we work to improve the communication experience.

It’s great to know that overall, your experience with Gusto has been a positive one!

Sotis
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Employees' loyalty program.

Revisado el 13/1/2025

Puntos a favor

easy to set loyalty program for employees and schedule payroll time.

Puntos en contra

Gusto dashboard is easy to navigate and control

Usuario verificado
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Gusto: a solid hub for small business employee management

Revisado el 12/9/2024

My company uses Gusto to track hours and keep certain documents (tax, onboarding, signable forms...

My company uses Gusto to track hours and keep certain documents (tax, onboarding, signable forms from Jotform, etc). Its greatest asset lies in its integration of time clock and payroll services.

Puntos a favor

Gusto is impressively versatile — it can be used as a hub for both documents and hours tracking!

Puntos en contra

The only things I don't like:
1. How quickly access would time out, and how long the app often takes to load a new screen (~15+ seconds at times).
2. Some quirks affecting ease of entry for tracking hours (e.g. not being able to adjust the clock-out time to a future time, the requirement to enter a note before you can save a shift). Some companies it might make sense to have those requirements in place, but that could be better customizable.

Respuesta de Gusto

Hello there,
Thank you for your review! We’re happy to hear that Gusto serves as a versatile hub for managing employee documents and tracking hours. We appreciate your feedback on areas like the time-tracking experience and app performance, and we’ll keep it in mind as we continue to improve. It’s great to know that the integration with payroll has been a benefit for your company.

If you ever have any questions or need support, feel free to reach out!
-Gusto

Judith
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Gusto is worth it!

Revisado el 10/6/2024

Whenever we have had issues, Gusto has really tried to remedy them. I appreciate all that they have...

Whenever we have had issues, Gusto has really tried to remedy them. I appreciate all that they have done and do for us. I needed to reach out and they really tried to work things our for us.

Puntos a favor

Gusto's ease of use is what we like most. It's so easy for our employees to onboard and use.

Puntos en contra

Their state tax compliance service need a bit of improvement, especially on the city and county level for taxes

Respuesta de Gusto

Hello Judith,

Thank you for your comprehensive review!

We’re thrilled to hear that you and your employees find Gusto easy to use, especially for onboarding. We appreciate your feedback regarding our state tax compliance service and will continue to work on improving it, particularly at the city and county levels.

It’s great to know that our team has been responsive and helpful whenever issues have arisen. We're committed to providing excellent support and are glad that our efforts have made a positive impact on your experience.

Thank you for choosing Gusto based on a referral and for sharing your positive experience. We’re happy to hear that we have met your expectations and look forward to continuing to serve you.

Thank you for being a valued Gusto customer!

-Gusto

Amanda
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Experience- Easy to Use

Revisado el 29/8/2024

Great Experience! Have not had many issues phone app and usage. Has let every person on my team...

Great Experience! Have not had many issues phone app and usage. Has let every person on my team manage their time clock and vacation time

Puntos a favor

The ease of time clock, company calendar and tax info all in one place

Puntos en contra

Wish it would give reminders of important dates on the calendar

Respuesta de Gusto

Hello Amanda,

Thank you for your positive feedback! We're thrilled to hear that you find Gusto easy to use and that the time clock, company calendar, and tax information are working well for your team.

We appreciate your suggestion regarding reminders for important dates. We’ll consider this for future updates to enhance our calendar functionality.

Thank you for choosing Gusto and for sharing your experience with us. If you have any more suggestions or need further assistance, feel free to reach out.

-Gusto Team

Anthony
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mucho gusto, Gusto

Revisado el 3/12/2024

Super ease of use with Gusto. Very clean UI with great hand drawn art before the days of A.I. art....

Super ease of use with Gusto. Very clean UI with great hand drawn art before the days of A.I. art. Managing paystubs and requesting time off was very easy and enjoyable. I had a really good experience with using Gusto, until my company moved to a competitor provider.

Puntos a favor

I loved Gusto's simplified and easy to use GUI. It also had very nice minimalist art that was very cute and appealing. I enjoyed using it to track my paystubs and submit request to take paid time off.

Puntos en contra

I didn't have much I didn't like about Gusto, except when my company moved to a competitor and I could no longer use it.

Nolan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Gusto- Handle Payroll like a Pro

Revisado el 16/9/2024

Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller...

Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller business or start up, it's incredibly simple to get started and they will handle the majority of the concerns around taxes and reporting, which is crucial to ensure is done correctly, as payroll can quickly become your biggest expense AND your biggest headache if you aren't set up for success.

Puntos a favor

Gusto is incredibly easy to utilize as both a user and payroll processor. I can quickly navigate my benefits, paycheck history, edit direct deposit and review my performances and help track my teams expenses for the month and quarter. It's incredibly efficient compared to some of the legacy companies, than can be complex. While we don't have an overly complex payroll, we've found no real issues.

Puntos en contra

Deposit time. Some of our users report not receiving direct deposits until later in that afternoon, vs the day before, or the morning of payday.

Respuesta de Gusto

Hello Nolan,
Thank you for your detailed review! We're so glad to hear that Gusto has made handling payroll and tracking benefits simple and efficient for your team. It's great that you're finding it easy to navigate and manage key tasks like direct deposits and expenses. We also appreciate your note about deposit timing, and we're always working to enhance our features to ensure an even smoother experience for everyone. If you ever have any concerns or need assistance, we're here to support you. Thanks again for sharing your insights!
-Gusto

Moran
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ensures all payroll related items are organized to meet due dates

Revisado el 31/12/2024

Puntos a favor

The best thing about Gusto is that it ensures that salaries are always paid on time, without any errors in calculating taxes or overtime hours. I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency. The real-time order documentation is excellent, and it’s great that it allows us to track orders with ease.

Puntos en contra

I couldn’t find anything I didn’t like, it’s great that Gusto’s mobile notifications are not delayed, which reinforces our commitment to fulfilling orders on time.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good choice for payroll & benefits for small companies

Revisado el 30/9/2024

We used them as a payroll & benefits provider for a company with about a dozen employees and...

We used them as a payroll & benefits provider for a company with about a dozen employees and contractors.

Puntos a favor

It was pretty easy to make payroll adjustments for both W2 employees and contractors. The health benefits offering is very helpful for small companies.

Puntos en contra

When onboarding a new employee, they don't handle any of the paperwork- meaning a lot of manual time has to be spent working on that.

Respuesta de Gusto

Hello!
Thank you for sharing your experience! We're glad to hear that Gusto made payroll adjustments easy for both W-2 employees and contractors and that our health benefits offerings were helpful for your small company. 😊 We understand that onboarding can require some manual work, and we’re always exploring ways to streamline that process. Your feedback is valuable, and we appreciate you choosing Gusto to support your team!
-Chelsea B
Client Relations Team

Yatunyi
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Intuitive onboarding platform-takes a lot of work out my hands

Revisado el 21/8/2024

Puntos a favor

Onboarding new employees takes no time at all.With a few clicks Gusto sends the online form to your candidates and alerts you once it is ready for approval.Its like having a full HR team at your fingertips but literally for a fraction of cost.

Puntos en contra

As the time grows it can be slightly expensive.

Respuesta de Gusto

Hello Yatuni,

Thank you so much for your feedback! We're thrilled to hear that Gusto's onboarding platform has made the process easier and more efficient for you. We aim to provide an intuitive and comprehensive solution that feels like having a full HR team on your side. We understand that costs can add up over time, and we strive to deliver the best value for the services we provide. If you have any suggestions on how we can improve, please let us know!

-Gusto