--- description: Información actualizada sobre CallRail. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara CallRail con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.com.mx/software/90860/callrail Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/90860/callrail?page=2) > Proporcionando seguimiento de llamadas y análisis a más de 75 000 empresas y agencias de marketing en América del Norte, el software intuitivo de CallRail ayuda a los especialistas en marketing orientados a los datos a optimizar el rendimiento de sus campañas publicitarias y aumentar la efectividad de las ventas. > > Veredicto: 173 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 173 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CallRail - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 55.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, Reino Unido ## Funciones - API - Acciones activadas por evento - Alertas y notificaciones - Análisis de campañas - Análisis predictivo - Archivo y conservación - Call Scoring - Campos personalizables - Captura de clientes potenciales - Chat en vivo - Chat y mensajería - Comunicación multicanal - Conexión VoIP - Controles o permisos de acceso - Creación de informes de llamadas - Creación de informes y estadísticas - Cualificación de leads - Desvío de llamadas - Disposición de llamadas - Distribución automática de llamadas ## Integraciones (en total: 17) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software) - [Programas para seguimiento de llamadas](https://www.getapp.com.mx/directory/749/call-tracking/software) - [Programas para grabar llamadas](https://www.getapp.com.mx/directory/935/call-recording/software) - [Inteligencia conversacional](https://www.getapp.com.mx/directory/3884/conversation-intelligence/software) - [Herramientas de administración de leads](https://www.getapp.com.mx/directory/339/lead-management/software) ## Alternativas 1. [Nextiva](https://www.getapp.com.mx/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.getapp.com.mx/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 3. [RingEX](https://www.getapp.com.mx/software/105173/ringcentral-mvp) — 4.2/5 (1201 reviews) 4. [Five9](https://www.getapp.com.mx/software/91276/five9) — 4.2/5 (481 reviews) 5. [CallHippo](https://www.getapp.com.mx/software/107461/callhippo) — 4.4/5 (675 reviews) ## Opiniones ### "My Favorite Call Tracking Service" — 5.0/5 > **Mike** | *27 de noviembre de 2018* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy to set up. Doesn't take a lot of time. Can track both calls and forms. > > **Puntos en contra**: There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix. > > We use it to track the results of our marketing campaign both in-house and for clients. ----- ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3 de noviembre de 2018* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Puntos en contra**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25 de octubre de 2023* | Bienes de consumo | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Nothing to share read a review it’s unacceptable what they do\! > > **Puntos en contra**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17 de julio de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Puntos en contra**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28 de noviembre de 2018* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It helps business owners figure out which advertising platform brings in the most business. > > **Puntos en contra**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/90860/callrail?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/90860/callrail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados