Opiniones de Dynamics 365

Permite llevar el seguimiento de las oportunidades con todos los involucrados

Me gustaría mayor facilidad de integración de los contactos que ya se tienen en LinkedIn o en Outlook

Creación y seguimiento de Leads.
Creación y Seguimiento de Oportunidades.
La creación de los catálogos es muy fácil.
La personalización del Software ayuda a que se puedan adaptar a tu proceso de ventas.

La flexibilidad de la configuración de los Roles, no se me hizo tan flexible.

Es un software fácil de usar, es bastante intuitivo y no necesitas un equipo de desarrollo para su uso a largo plazo.

Uno de los principales inconvenientes es que tiene características aún muy limitadas comparadas con otros CRM y además produce muchos fallos continuamente, sin causa alguna. Otro gran problema es que no tiene un servicio técnico directo tipo chat.

que es simple de utilizar y que es fácil editar

no me gusta cuando empiezan a surgir errores de la nasa o se cierra sin ninguna razón

Permite la automatización de los procesos de TI y seguridad de los mismos

Se debe mejorar en la Reportería, ayudará para que saber tiempos exactos de conectividad

La facilidad de modificar mi sistema sin tantas restricciones

Fragilidad del sistema contra los virus digitales.

El programa es fácil de usar, no obstante prefiero otros.

Desearía que incluyera una asistencia en línea u no la tiene, estilo chat

Lo utilizamos desde hace 3 meses y nos ha servido para organizarnos de cara a nuestros clientes.

El principal problema es su complejidad de uso y su precio.

El suave manejo y la vista amigable de la información

La rapidez del software, le falta ser más rapido

I love this because we use planning of the workflow is very secure and simple. Performing automation is very efficient with their Mobility, apps work with app OS platforms. Activity logs are maintained very accurately. Also, their support is exceptional. They take each issue with good consideration. I have opened a couple of tickets and got them resolved with their documentation itself.

The only con that I found in this software is that the workflow is very complex. Trained staff is required. Need to learn from their official documentation. This is deployed on Cloud so there are many SAML SSO Authentication for which we need engineers to manage the system. It requires an old and known person to troubleshoot the incidents.

Using dynamic 365 is more efficient more especially when it comes to audio typing and creating presentation through his PowerPoint. This software is recommended for everyone who is who is using the computer and wish to create a document.

There's nothing to say that have a negative impact when it comes to this software just that when it's not connected to an internet it won't be able to save the document on your cloud but it does have an alternative option to save them and your computer.

Dynamics 365 is an integrated CRM solution that offers the flexibility and utility you need with the added advantage of being compatible with Microsoft Suite. The backend is also easy to adapt internally.

Explanations are hard to come by and customer support is not terribly convenience. The UX is also a challenge trying to manage workflows from leads to sales.

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

The product can do A LOT. There are so many different features that it's almost overwhelming. My favorite feature is the communication it can do. Workflow communication flows make recruiting students so much more efficient.

It was not originally built for higher education and some of the features prove that. Not being able to narrow a list by high school graduation year is the most frustrating piece of this product... even more frustrating than the lack of ability to integrate with other products.

1. Easy to store the leads and manage the campaign and reports.
2. Best for invoice raising and nurture.
3. We can analyze and identify the behavior of the customers.
4. Mobile notification helps in all reminders of all our tasks scheduled.

Not easy for new users to adapt and work on this platform. It is not easy to scale up or scale down.

This software provides endless opportunities for business organization and management. It provides abilities for supply chain, accounting, warehouses, etc. It can be built out as needed, depending on business needs.

I believe it could be a little more user friendly, but once used consecutively, it is not so bad to catch onto.

What I liked most about this software is that it brings together ten complementary applications that allow you to gain in productivity by optimising operational processes, to develop your turnover by optimising the customer experience, and to solidify and expand your customer base.

Its price is too high and often does not facilitate access to small companies that do not have sufficient means.

The features that are more impactful in this program is that style you use to plan anything from business ideas to event planning it caters for any style of planning

The features I think it's missing is the key elements of customer attraction in always updating skins and background

Customisations based on user or company,

CRM UI is not user friendly,

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer.

Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

Easy integration with the other tools - even they are not from Microsoft
CRM gets the job done
Easy contract management with DocuSign and MS Drive
CRM structure for the leads and potentials
Customization options
Reports are enough for a regular sales team but it is possible to get custom and advanced reporting
Access management is better than many other CRMs

The user interface can be improved
The whole system for CRM is too rigid and not that user friendly like a few other competitors
It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

All that you'd require in a business field is here, to place in basic terms putting deals, advertising, money and client assistance alternatives. It is nothing obscure and somebody that utilizes CRM programming projects will feel right comfortable with this product. I like that I can follow anything I need to think pretty much the entirety of my customers and its usability is faultless on the off chance that you are somebody who has utilized these sort of projects before this is an excellent item to utilize. You needn't bother with any programming information or any sort of other outside information to alter the framework as you would prefer. It's mix as well with it's other Microsoft parties is fantastic this is something that most outsider CRM programming projects don't have henceforth making this CRM programming the best choice in the market to date.

The mobile app isn't extremely extraordinary. There are exceptionally successive accidents and it simply doesn't give that experience which an end client expects out of such an incredible platform. Nonetheless, Microsoft had compensated for it by presenting the power applications highlight.

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.