Jobber

4.5 (1,028)
¡Escribe una reseña!
Cotización, programación y facturación para empresas de servicios a domicilio.

Calificación general

4.5 /5
(1,028)
Relación calidad-precio
4.4/5
Funciones
4.3/5
Facilidad de uso
4.6/5
Asistencia al cliente
4.6/5

91%
Un ha recomendado esta aplicación
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Reseñas de 1028

Henrry Gerardo
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

me dedico la sremodelacion y es la mejor erramienta

Revisado el 14/2/2025

exlente , es una exelente aplicacion para tu negosio unete ya no esperes mas

exlente , es una exelente aplicacion para tu negosio unete ya no esperes mas

Puntos a favor

me encanta lo facil gue es usarla , te la recomiendo

Puntos en contra

todo esta bien nada gue desir es esepcional

Yosue
Yosue
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buena solucion para ofrecer tus servicios digitales

Revisado el 13/10/2023

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a...

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a domicilio que remotos. De igual manera creo que es buena plataforma y al recomiendo si ofrecer servicios a domicilio

Puntos a favor

Es muy fácil de usar, tiene una prueba gratuita con duración limitada que ayuda a entender la aplicación y su finalidad. Ofrece flexibilidad para ofrecer servicios por horas o por proyectos

Puntos en contra

Las comisiones no me gustaron para nada, si bien entiendo que la plataforma debe sustentarse de alguna manera, prefiero ofrecer mis servicios como autónomo sin alguien que me controle

Respuesta de Jobber Software

Hey Yosue, we are thrilled that your Jobber trial experience was a good one and the app was easy to use. Jobber is a tool used for home service-based small businesses, although we do have users across many different fields. If you have any questions on how Jobber could work for you as a freelancer, please feel free to reach out to our Support team, by phone 888-721-1115 ext 1, email [email protected] or start a live chat. Thank you for the 5-star review!

Luciana
Luciana
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I love Jobber

Revisado el 17/7/2024

my only complaint is that is hard to speak to a person for help

my only complaint is that is hard to speak to a person for help

Puntos a favor

I love jobber is so easy to use and they always help me and helped grow my business

Puntos en contra

The customer service is slow to
Answer calls

Respuesta de Jobber Software

Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!

Dennis
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber Review

Revisado el 2/12/2024

We have really enjoyed our experience. One of my technicians has told me that you guys will do...

We have really enjoyed our experience. One of my technicians has told me that you guys will do partnerships via social media sometimes. I would love to visit more about what that would look like. We don't really have a following or anything like that, but I feel like we are a decent size company that would be good for your advertisements. If there is an opportunity there, please reach out.

Puntos a favor

The scheduling, we can schedule out as far as we like. The guys enjoy seeing their future schedule as well.

Puntos en contra

Not much, of course we would like to see some changes. The progress billing could be better. The other thing we have noticed is it would be nice to move a quote directly to invoice instead of first having to make it a job.

Alternativas consideradas

ServiceTitan y Service Fusion

Razones para cambiar a Jobber

Jobber seemed to be priced competitively to most and I really like the demo the most. It seemed to fit us the best.

Respuesta de Jobber Software

Hi Dennis, thank you so much for this review! It is great to hear that Jobber has been a good fit for your company. We would love to work with you! Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] and the team will help you get set up!

Krystina
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Jobber is a great program - with a few hiccups

Revisado el 21/12/2024

I am fairly new to the program but it has been a learning curve.

I am fairly new to the program but it has been a learning curve.

Puntos a favor

Jobber is quick and everything is lined up in an easy to see order.

Puntos en contra

The way the scheduling is set up - I do not like the inability to go straight to the schedule after creating a request/quote.

Respuesta de Jobber Software

Hi Krystina, thank you for this review! We are happy to hear you have found Jobber to be efficient! We would love to hear more about how the navigation to the schedule could improve the workflow. When convenient, please reach out to our Support Team at 1-888-721-1115 option 1 or [email protected]

Kristeen
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Great for starting out

Revisado el 20/11/2024

I feel like we will be outgrowing Jobber in the next year. I don’t like that I am being pushed to...

I feel like we will be outgrowing Jobber in the next year. I don’t like that I am being pushed to pay more for additional features. I feel like customer service is now sales.

Puntos a favor

I DID like the communication and customer service. Now I feel like everything revolves on what you can sell me. Jobber is easy to learn and works great when you use it for the basics. We started using just the scheduling and the invoicing.

Puntos en contra

The inability to dig deeper into job insights, the fact that we can only create quotes, not estimates. I feel like Jobber is great for cookie cutter jobs, but not so much for custom jobs. When there are so many unknowns in a job, the system does not make it easy. We are constantly having to figure out work arounds. I don’t like that customer service no longer has time or answers. We will most likely switch to more of a construction CRM in the next year or so.

Matt
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

NJ HVAC Company Loves Jobber!

Revisado el 20/11/2024

We actually took a break from Jobber and tried out a more sophisticated CRM that came highly...

We actually took a break from Jobber and tried out a more sophisticated CRM that came highly recommended to us a couple of years ago. The monthly fees were way more expensive, and that CRM offered many more tried and tested features and "benefits" that would help our business grow. It just wasn't for us. It was complicated, hard to integrate, and harder for my employees to navigate. My field and office employees really enjoy Jobber much more. It meets every aspect of of my business' needs. I appreciate how I can add on and integrate other programs we need to my choosing. I am always able to contact customer support - not wait days for an email reply in order to schedule a zoom call a week from then. We have also seen the upgrades and changes Jobber has made over the years, which we have implemented and used. All in all, our experience with Jobber has been fantastic!

Puntos a favor

Jobber is a very user-friendly CRM, both PC and mobile. It meets the needs of my small company with functionality for specific tasks within estimates, jobs, memberships, and employee performance reports. We also appreciate how easy Jobber integrates with other programs like payroll, GPS and marketing. Also, whenever we need it, there is always excellent, friendly customer support staff who do their best to help answer any question.

Puntos en contra

There is nothing to "dislike" about Jobber. As there is always room for improvement, certain areas can be improved upon, such as merging duplicate clients, or being able to make progress payments on not just one-off jobs.

Respuesta de Jobber Software

Hi Matt, thank you for this fantastic review! We are glad that Jobber provides the needed features and maintains easy usability! Thank you for continuing to choose Jobber. Keep up the great work!

Karen
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User-Friendly and Lots of Features

Revisado el 29/11/2024

Very happy with Jobber so far! It has many user-friendly features that are all linked so nothing...

Very happy with Jobber so far! It has many user-friendly features that are all linked so nothing gets lost or missed.

Puntos a favor

Everything is linked making it easy to track and make changes. We also are trying the marketing suite out, which so far is very user-friendly.

Puntos en contra

Not all features are available on the app, so we have to wait till were back in the shop or log into the desk top version. Also, it would be nice to be able to drag and drop photos instead of having to download then upload them.

Alternativas consideradas

Housecall Pro

Razones para elegir Jobber

Jobber offers many more features than Customer Factor.

Razones para cambiar a Jobber

Customer service, available features, user-friendliness.

Respuesta de Jobber Software

Hi Karen, what a terrific review! We love to hear Jobber is user-friendly and helps keep your company organized. Thank you for this feedback, we would love to hear more. When convenient, please contact our Support team at 1-888-721-1115, option 1 or [email protected]. We would love to hear more!

Charlie
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber fits my needs

Revisado el 29/11/2024

Overall, we’ve been very happy with it compared to other products similar that we have tried out....

Overall, we’ve been very happy with it compared to other products similar that we have tried out. We feel price is very fair for what we get out of the service and are comfortable with it.

Puntos a favor

The phone app and the mobile features. As the owner, I love that I can see in real time. What is going on with the company.

Puntos en contra

The lack of ease for reporting numbers on the technicians.

Alternativas consideradas

Service Fusion

Razones para elegir Jobber

Mobile app was terrible and the flow of the system was not streamline. Jobber is way better

Software anterior

FieldEdge

Razones para cambiar a Jobber

Price and the size of my company. The others were not a best fit.

Respuesta de Jobber Software

Hi Charlie, thank you for this terrific review! It is great to hear Jobber is giving you a useful overview of your company. We would love to hear more about what you need for data on your technicians. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] when convenient.

Forrest
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber- Great! ...and getting better.

Revisado el 29/11/2024

Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on...

Jobber has revolutionized by entire business, freeing up time for me to concentrate on working on my business, not in my business.

Puntos a favor

Jobber is constantly adding new integrations, so my expanding business can add other apps and services that pair well with Jobber. I love how fast my quote process has become with Jobber. As soon as I am done speaking with a prospect, I can upload pictures to jobber, and send out the quote in just a few minutes.

Puntos en contra

Down times have been few and far between with Jobber, but any day time issues with the app are a huge inconvenience when they do happen.

Respuesta de Jobber Software

Hi Forrest, thank you for this wonderful review. It is delightful to hear how Jobber has improved your quote process! We are so happy to hear you are enjoying the new Jobber features. Changes to the application can lead to some downtime, but we are glad to hear your experience with this has been minimal. If you would like to share your feedback on how app downtime can affect your business, we would love to hear it to improve the experience. Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]

Danny
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent CRM for sole traders and smaller businesses!

Revisado el 29/11/2024

Really great, while it fits you! Good value for money.

Really great, while it fits you! Good value for money.

Puntos a favor

When we started with Jobber, we replaced Google Sheets as our "CRM". Jobber was a HUGE improvement and we have expanded our business several times over thanks to Jobber. It suited our needs quite well and I am very grateful.

Puntos en contra

As we expanded more, there were new things we needed that Jobber could not do. Jobber is great at what it does and for a small operation up to maybe 20 or so people, it is amazing - and a great value, too! However, we eventually reached a level, where we needed to implement more and more Google Sheets again to track things Jobber could not be made to report on and to record other things.

Alternativas consideradas

Pipedrive

Razones para cambiar a Jobber

We did not consider Pipedrive, but you had to put one... Price, features. Jobber seemed, and proved to be, a good value.

Respuesta de Jobber Software

Hello Danny! We are thrilled to hear that Jobber has made such an improvement on how you run your business! It is wonderful to hear that you have grown your business so much! Jobber is designed for smaller businesses, however, we are always looking to improve so we would really appreciate your feedback on how we can make things better for your business. You can reach out to our Support Team by phone 888-721-1115 ext 1 or email [email protected]. We are so happy that Jobber fit your business. Thank you for the review.

Blair Mychal
Blair Mychal
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

My Review

Revisado el 7/2/2024

Puntos a favor

The Ease Of Use, the customer portal, the workflow from client inquiry to job scheduling and billing

Puntos en contra

When you have an issue or cancel, all your data is locked away from you so if you dont have a daily backup you could lose all your client information that is in the system

Alternativas consideradas

HoneyBook, Housecall Pro, Workiz y QuickBooks Online

Software anterior

QuickBooks Online

Respuesta de Jobber Software

Hey Blair,

Thanks for the review! We love that Jobber has been easy to use for your clients and team. Jobber is a cloud based software, that maintains backups for our subscription users. If you have any questions on that, please reach out to our Support Team by phone 888-721-1115 ext 1 or by email [email protected]

Kelly
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined, Efficient, and Client-Friendly – Jobber Has Transformed My Business!

Revisado el 19/11/2024

Overall, my experience with Jobber has been fantastic! It’s made running my business smoother by...

Overall, my experience with Jobber has been fantastic! It’s made running my business smoother by streamlining day-to-day operations and saving me time; in any service business, time is money, and Jobber allows me to dedicate my time to money-making tasks. The automation features and Client Hub have helped improve our efficiency and the client experience. I couldn’t imagine going back to how we did things before with another software that was twice the monthly investment!

Puntos a favor

Jobber has been such a game-changer for our business! The automation features make life so much easier by handling quotes, scheduling, invoicing, and even payment reminders and review requests—it’s like having an extra team member who never misses a beat. I also love the Client Hub because it gives our clients a super simple way to see their quotes, invoices, and schedules whenever they need them. It’s been a huge help in creating a better client experience and building trust, which has been a big part of our growth.

Puntos en contra

While I absolutely love Jobber, there are a couple of areas where I think it could improve. The reporting features, while helpful, could go a step further with more advanced options, like better tools for analyzing profitability by client or service type. I’ve also found that some of the workflows feel a bit rigid—it would be great to have more flexibility to customize certain processes to fit the unique needs of my business.

Respuesta de Jobber Software

Hi Kelly, thank you for this awesome review! We are delighted to be part of your company's growth and a good customer experience for your clients. We understand how important data is for growing a business, and we would love to hear what you would benefit from seeing from reports! Don't hesitate to contact our Support team at 1-888-721-1115, option 1 or [email protected] so they can collect your feedback!

Simon
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Perfect for small to medium businesses

Revisado el 20/11/2024

Very good customer support, very good service level. It's rare there are any issues to be honest;...

Very good customer support, very good service level. It's rare there are any issues to be honest; and when there are it's normally a feature request not a bug.

Puntos a favor

Jobber has streamlined a lot of our workload and enabled us to bring on less skilled staff to take on some of the administrative rolls by providing easy to use tools. Our customers love the interface they get and we've had many customers commenting on how smoothly the entire interaction was because of what Jobber brings to the table and how we've implemented it in our business.

Puntos en contra

I don't like the AI features at all. They are poorly functioning clutter and I'm disappointed they don't provide an OFF button for them.

Alternativas consideradas

BigChange

Razones para elegir Jobber

Job management and scheduling of work features

Software anterior

FreeAgent

Razones para cambiar a Jobber

Arb Pro had a big security flaw and BigChange was over complicated

Respuesta de Jobber Software

Hey Simon! Thank you so much for your detailed review. We are so happy to hear that Jobber was able to help streamline your business! We appreciate the AI feedback; we will share this with the Product Development team. We are so glad that the Support has been able to help you when in need! All the best.

Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

It looks good, it's easy to use and it does what it's supposed to do.

Revisado el 25/11/2024

Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature...

Although Jobber wasn’t specifically tailored for the moving industry, its consistent feature updates, extensive knowledge library, and reliable chat support have allowed us to make it work out pretty seamlessly.

Last year, we upgraded our package to enjoy features like direct messaging and automated communications. Today, we’ve added the marketing package, and we’re excited to optimize things and crush it in 2025 with Jobber on our side!

Puntos a favor

We chose Jobber back in 2015 for its simple, sleek, and intuitive design. The user experience on both sides is top shelf. It offered the flexibility to customize the system to fit our needs without requiring a programmer or incurring extra charges like many other options. We have grown with them over the years making many changes along the way as they developed and released new features.

Puntos en contra

Fortunately, Jobber's attention to development has eliminated a lot of the issues that we had in the past, and whenever something new pops up they are never far away via chat to address the issue. I'm not a big fan of the USD pricing since it's a Canadian company and I'm a Canadian doing business in Canada, but that's how they have it set up. Sometimes, when I bring something up with support I feel like I'm speaking a different language than they are and they aren't able to help, so I give up before getting mad. It's still not geared toward movers, so we miss out on some cool features that are only available on mover CRMs, but we have a lot of time and experience invested in Jobber, and we have more ways in store capitalize on the functionality. So we're staying put for now.

Razones para cambiar a Jobber

Look, feel, ease of use. It was simple and not overstuffed with things I didn't need where I was at the time. It was really cheap at the time $89/month in 2015...since I upgraded though, it's 3-4x that amount now.

Respuesta de Jobber Software

Hi there; thank you for this thoughtful review. We are delighted to hear our Support team has been able to help you integrate Jobber into your moving company. We can't wait to see what you do with the Marketing suit! We would love to work with you to get more value out of your subscription; please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

Logan
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My take on Jobber

Revisado el 19/11/2024

Great, they are forward thinking and I love having most everything for our business in one platform.

Great, they are forward thinking and I love having most everything for our business in one platform.

Puntos a favor

Overall simplicity and focus on user experience, both for us and the client.

Puntos en contra

Email and text message deliverability isn’t always the best and can get caught in spam filters

Alternativas consideradas

Housecall Pro

Razones para cambiar a Jobber

Ease of deployment, simplicity, and low cost of entry with ability to scale into full functionality.

Respuesta de Jobber Software

Hi Logan, thank you for this terrific review. We are happy you have everything you need with Jobber. It is great when companies can scale and use the platform fully. It is true that in the world we live in, filtrations from carriers are getting stricter, but we would love to help you troubleshoot. Please get in touch with our Support team at 1-888-721-1115 option 1 or [email protected], and we can work on it together.

Johnathan
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber=Jarvis from Iron Man

Revisado el 24/9/2024

Been really good experience I enjoy the eas of use, the support is great, they update constantly,...

Been really good experience I enjoy the eas of use, the support is great, they update constantly, the plans are a good price point, it has great client communication system

Puntos a favor

It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.

Puntos en contra

I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.

Respuesta de Jobber Software

Hi Johnathan, Thank you for this amazing review! We love to hear that we have been able to reduce your admin tasks, and that our Support team has been able to help you out. They would love to hear more about how calendar colors in the app would take it to the next level. Please contact 1-888-721-1115 option 1 or [email protected] when convenient; we'd love to hear from you!

Caio
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A must have for a trade business owners.

Revisado el 29/11/2024

Great experience, easy to use, easy to manage the business.

Great experience, easy to use, easy to manage the business.

Puntos a favor

It's really easy to use and to manage the crews and the schedule. Customers when they pay with a credit card it's just really easy and fast to get the money on your acc.

Puntos en contra

The app doesn't have all the features of the online, and I think that the marketing features should be included in the Grow plan.

Respuesta de Jobber Software

Hi Caio, thank you for this excellent review! It is great to hear Jobber payments help your company get paid fast! We would love to hear more about how having the features of getjobber.com on the Jobber App would be helpful to your business. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

John
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber for a Residential Cleaning Business

Revisado el 3/12/2024

Puntos a favor

Jobber has made scheduling, quoting, invoicing, and communications with clients easy and all in one place. The reports provide detailed insights on almost every aspect of your businesses finances, growth, and performance in several other vital areas.

Puntos en contra

The lack of being able to create a service agreement within the quote so that clients can accept the quote and agree with our personalized service agreement at the same time. Due to the lack of this feature, we have had to spend over $300 per month on DocuSign purely based on the number of envelopes we send per month,

Alternativas consideradas

ZenMaid

Razones para cambiar a Jobber

Purely based on reviews and being more robust with features

Respuesta de Jobber Software

Hi John, thank you for this wonderful review! We love to hear Jobber is helping business owners gain insight on vital areas of their business. We would love to collect feedback on how service agreements for your quotes could be improved. Please reach out to our Support Team, when convenient at 1-888-721-1115 option 1 or [email protected]

John
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Great for job/work flow. Bad as a CRM due to lack of tracking lead source.

Revisado el 21/11/2024

I would say the experience has been ok, it would be higher if we could get more help resolving the...

I would say the experience has been ok, it would be higher if we could get more help resolving the tracking issue. Apparently it isn't high on Jobber's priority list given the lack of follow up/resolution on the issue.

Puntos a favor

I like the workflow/job request process. It helped streamline the intake of customer information and the process of providing a quote. I also like the ease of scheduling jobs and communicating with the customers.

Puntos en contra

The lack of being able to add tracking codes to the request form is my biggest complaint. I struggle to understand why a CRM solution would not offer the ability to track lead sources in an effective manner. Our attempts to work with our rep to resolve the issue were unproductive. Ultimately it may force us to move to another CRM solution.

Respuesta de Jobber Software

Hi John, thank you for reaching out. It is great to hear Jobber has worked for you in quoting, scheduling and communicating with customers. We appreciate the feedback on Lead tracking and have additional features for Leads and Reports. If you would be interested in learning more about those, please contact our Support team at 1-888-721-1115 option 1 or [email protected]. We would be happy to walk you through these features and collect any feedback about improving them!

Corinne
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy to use and lots of features

Revisado el 28/11/2024

Overall jobber is easy to use and has lots of great features does what it says it will and is a...

Overall jobber is easy to use and has lots of great features does what it says it will and is a great option for business

Puntos a favor

It's easy to use and love that it integrates with QuickBooks to make all side of the business run smoothly.

Puntos en contra

It's a little on the pricey side. And I wish it had more ways to customize ect make different client types for residential and commercial.

Alternativas consideradas

Housecall Pro

Razones para elegir Jobber

To find an app to replace 2 so that all of our invoices and calendars are synced

Software anterior

Google Calendar

Razones para cambiar a Jobber

Jobber seemed easier to use and had more functions

Respuesta de Jobber Software

Hi Corinne, thank you for reviewing Jobber! It is wonderful to hear Jobber is easy to use and works well for your business. Our team would be happy to ensure you get the most value out of your subscription. Please get in touch with our Support team at 1-888-721-1115 option 1 or [email protected], and we'd love to review your account.

Jeremiah
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

More time in the field, less time in the office.

Revisado el 1/11/2024

For years I struggled with managing the operations of my business. Jobber has helped to streamline...

For years I struggled with managing the operations of my business. Jobber has helped to streamline operations for me. I used to spend at least 1 day a week working on administration and operations. Jobber has streamlined administrative tasks which means I spend more time in the field helping my clients and less time in the office.

Puntos a favor

Jobber has helped me to streamline operations and cashflow within my business including new client acquisition, reviews, invoicing, and scheduling. I'm able to take a look at the dashboard each day and see how my business is doing before I head out the door on service calls. Throughout the day I get reminders for clients who schedule directly with me as soon as they fill out jobbers scheduling form which allows me to reach out to them immediately while in the field for a quick conversation, this has increased customer retention and our relationships with our clients.

Puntos en contra

Jobber is a comprehensive platform with a lot of features and services, we use jobber for our whole business and this can make certain parts of the platform hard to understand in the beginning. Overtime, I've gotten a better handle on it and call jobber support more often than trying to figure something out for myself.

Respuesta de Jobber Software

Hi Jeremiah, thank you for taking the time to write this lovely review. We are so glad to hear Jobber is helping you focus less on administrative duties and more on growing your business. Keep up the great work!

Will
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Jobber CRM is what I was looking for.

Revisado el 20/11/2024

The staff I have interacted with have been pleasant and quite flexible with their scheduling. The...

The staff I have interacted with have been pleasant and quite flexible with their scheduling. The training session was quite good and I look forward to being able to hire staff and have them effectively trained by the Jobber team.

Puntos a favor

I like the flow that starts with the customer request, converted to a quote, then to a job to schedule, then to an invoice at the completion of the job. It helps me alot being able to see what I am actively working on.

Puntos en contra

There are some quirks with QBO sync, but i have not experienced any major issues. Expense tracking is a little lackluster, you have to manually enter the data. Progress payments for larger jobs is cumbersome at first, there are methods, but I don't think they are well documented.

Respuesta de Jobber Software

Hi Will, thank you for this great review. We love to hear that the Jobber workflow makes sense and helps you stay on top of the business. With any issues with Quickbooks Online and what you would like to see from expense tracking and progressive payments, please reach out to our Support team at 1-888-721-1115 option 1 or [email protected]; we would love to hear from you!

James
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Jobber has the tools your small business needs to get the Job done!

Revisado el 26/11/2024

I've been with Jobber for quite sometime. Jobber was one of the first platforms to put together a...

I've been with Jobber for quite sometime. Jobber was one of the first platforms to put together a system for a small business with just one or two vans on the road. I've looked at other companies that cater to just the HVAC industry over the years, but I've always been met with extremely high prices, terrible on-boarding and/or pushy salespeople. In my opinion Jobber is the best platform in the market with regards to price, support and ability. Jobber has the tools your small business needs to get the Job done!

Puntos a favor

Outstanding technical support and they are very FAST to respond to you.

Puntos en contra

Maintenance reminders for my hvac clients has been a chore.

Respuesta de Jobber Software

Hello James! We are so happy to hear the our Support Team has been helping you along your journey! We would love to hear from you on how we can improve on client reminders. Thank you for trusting Jobber to get the job done!

Gavin
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Don’t go anywhere else. You don’t have to.

Revisado el 29/11/2024

I don’t have any true issues. It is a great platform and they are constantly updating!

I don’t have any true issues. It is a great platform and they are constantly updating!

Puntos a favor

The functionality and ease of use. Everything is in one place and simple

Puntos en contra

I wish that they had templates to start from, which I think they are looking into, but would also like attachments to be automatic.

Respuesta de Jobber Software

Hi Gavin, thank you for this outstanding review! We are happy to hear Jobber helps you keep everything for your company in one place. We would love to hear more about how templates and automatic attachments would improve your workflow! Please reach out to our Support team at 1-888-721-1115 option 1 or [email protected] when you have a chance.