Opiniones de Keap

La mejora de la plataforma recientemente es notable y es una herramienta fantástica, especialmente para las empresas emergentes. El servicio al cliente es como ningún otro; siempre ha sido muy útil y conocedor hacia mí y mi equipo. También es una inversión muy razonable en comparación con otras plataformas.

Keap puede ser un desafío para aprender, especialmente si es nuevo en CRM o automatización de marketing. Puede tomar algún tiempo parametrizar todas las características y funcionalidades de la plataforma.

Plataforma de CRM en línea bien establecida con herramientas de marketingUsamos keap para administrar la base de datos de nuestros clientes. hicimos marketing por correo electrónico, generación de prospectos, formularios internos, plantillas de correo electrónico y campañas automáticas y más. Me complace decirle que, aunque podemos encontrar muchos sistemas de CRM baratos, Keap es el mejor y vale la pena. porque, todos los días están tratando de darnos la mejor experiencia. recibimos actualizaciones periódicas con muchas características nuevas. Una cosa más para mencionar. Allí, la atención al cliente fue muy útil para nuestro personal cuando se incorporaron. No solo para el personal sino también para la administración. ellos brindan apoyo oportuno. Me gustaría recomendar Keap CRM para cualquier negocio. adelante sin dudarlo. Al principio será difícil adoptar un nuevo sistema. pero cuando se trata de Keap, te ayudarán a llegar allí sin ningún problema.

Quizas mas opciones de email marketing aunque es optima

Lo teniamos claro desde el minuto uno que este iba a ser el software que necesitamos. Muy completo, ràpido y competitivo.

Por poner alguna pega seria, la del soporte tecnico, y que conste que simpre he recibido respuesta.

Las funciones que ejecuta el software son muy rápidas y sencillas de muy buena calidad

No hay disgusto en el software todo esta bien

Me encanta sus funciones agradable e intuituvo.

se neceistan opciones mas avanzadas de gestion de tiempo y no tiene esas herramientas.

Es un software muy organizado en la creación de una bandeja de entrada y eventos de marketing

No posee muchas herramientas y le falta actualizar

Ea divertido positivo y fresco se adapta a nuestra forma de trabajo dinamico al.desarrollar.Campañas nuevas de email marketing

Atencion.al.cliente siempre.es.poco lenta pero cuando atiende te.soluciona

I like it because it is a solution capable of collecting customer information in a fast and even automated way. In areas of digital marketing, controlling and monitoring customers is extremely necessary and this solution only ensures that it is visible and understandable. You can access these data without problems, and its interface is quite intuitive and secure.

I don't have bad references, it is accessible even for small or medium-sized companies, it is a solution for CRM processes to keep your system updated, from advertising to customer service

I had high hopes for Keap, considering its promising concept, but my experience with the software has been far from satisfactory. The numerous bugs plaguing the system make it a frustrating and unreliable tool for managing contacts and communication.

The most glaring issue lies in the phone and text features, which seem to have a mind of their own. More often than not, they simply don't work at all, leaving me in the dark when it comes to crucial communications. This inconsistency is not only inconvenient but also undermines the very purpose of the software.

To add insult to injury, the mobile app performance is even worse than the desktop version, making on-the-go management a nightmare. It's disheartening to see such a lack of attention to the mobile user experience, especially in an era where mobile functionality is essential.

Customer service is another major letdown. My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired. I've resorted to contacting my assigned representative, [sensitive content hidden], and his manager, [sensitive content hidden], but their responsiveness has been shockingly slow. Waiting weeks for a reply is simply unacceptable, and when I do get a response, it's clear that the customer service team is still grappling with the basics.

In conclusion, while Keap may have a promising concept, the execution falls flat due to persistent bugs, unreliable communication features, a poorly designed mobile app, and a customer service experience that can only be described as abysmal. I would strongly caution anyone considering this software to explore alternative options with a more reliable track record and a commitment to customer satisfaction.

how affordable it is for a small business

the free trial is only 14 days, would prefer a longer trial

It can do as much or as little as you like. That means that for ourselves AND for our clients, we can craft regular communications, complex automations, campaigns and a variety of content that's selling, nurturing or doing whatever we want it to do.

Keap's the vehicle but the destination is in our control.

It can at times be convoluted to evaluate data but with experience and time you can craft simple ways to manage it.

The idea that I could have everything in one software!

Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.

With Keap, managing campaigns and handling our CRM needs has been smooth

Keap has been an all round solution and no hurdles.

I love how premium this tool feels for my clients

I actually dont have any thing I do like like about this program

Automated emails for marketing made my job much easier

The price. It was expensive compared to others

I like the scalability that comes with the tool which makes it possible to automate marketing campaigns.

The tool is a bit costly compared to other tools with the same capability

In my journey dealing with Sales, challenges has been there especially handling new environments. With all the variables on my shoulder, it is my job to keep keep things running smoothly. Keap helps me stay organized and neat on job. It organizes my daily work in one place as well as managing customer information. It saves me time and energy on simple repetitive tasks.

No no no. Keap is clean. Everything about it is for the goodness of you job. I enjoy using it and I have no complaints so far.

I like how easy it is to pull client listings from keap for targeted marketing efforts, along with the ability to manage day to day follow up for clients that need to be contacted more than once.

Keap is difficult to train new hires on for the little that they use it (searching contact records, applying tags, managing day to day tasks on their dashboard. The feature that I dislike the most is the inability to reverse an action if a mistake is made.

We used the KEAP daily to keep up with out marketing automation and verified that we were on point.

We do not use all the potential of the application.

The reminders and the appointment bookings for clients

The cost was ok but I enjoyed the trial to figure it out. I rather monthly cost than weekly cost