Opiniones de Goldie

Goldie

Programador de citas para especialistas en belleza y acondicionamiento físico

Calificación general

4.7 /5
(867)
Relación calidad-precio
4.7/5
Funciones
4.6/5
Facilidad de uso
4.8/5
Asistencia al cliente
4.8/5

97%
Un ha recomendado esta aplicación
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Reseñas de 867

Yamil
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La mejor manera de administrar tu tiempo

Revisado el 7/6/2022

Muy agradable y cuando he tenido problemas el servicio al cliente es muy accesible y si ayudan.

Muy agradable y cuando he tenido problemas el servicio al cliente es muy accesible y si ayudan.

Puntos a favor

La facilidad para manejar y lo completo que está de acuerdo a mis necesidades

Puntos en contra

La eliminación de acceso a los contactos para auto enviar los recordatorios

Alternativas consideradas

Booksy

Razones para cambiar a Goldie

Porque no todos los clientes son diestros en el uso de la tecnología y rste permite contacto personal.
Luz
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente!

Revisado el 2/5/2022

Me encanta la aplicación, me facilita el trabajo en todos los aspectos.

Me encanta la aplicación, me facilita el trabajo en todos los aspectos.

Puntos a favor

Es un app indispensable para mantener mi calendario al día. Y recordarle a mis clientas sus citas.

Puntos en contra

El costo. Para ser un nuevo negocio el que estoy creando es importante no incurrir en muchos gastos.

Nayrisbeth
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gracias por existtir

Revisado el 2/5/2022

Agendo citas, mis días libres, mis eventos y citas personales. Me recuerda todo. Lleva un informe...

Agendo citas, mis días libres, mis eventos y citas personales. Me recuerda todo. Lleva un informe de clienta detallados y de ingreso.

Puntos a favor

Me encanta todo. Es una base súper completa. La recomiendo 100%.

Puntos en contra

Hasta ahora me encanta todo .💕💕💕💕💕💕💕

Evelyn
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

El mejor app de agendar citas, fácil, accesible y económico

Revisado el 16/8/2021

Muy buena experiencia. Mis clientes han podido accesorios fácil y yo he podido organizar mejor mi...

Muy buena experiencia. Mis clientes han podido accesorios fácil y yo he podido organizar mejor mi calendario semanal.

Puntos a favor

Es fácil de usar tanto para el cliente cómo para mi. Acceso desde cualquier plataforma con conexión.

Puntos en contra

Realmente absolutamente nada!!! Al momento me ha funcionado excelente

Carlos
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

buena app

Revisado el 23/2/2022

Puntos a favor

es fácil de usar, me siento seguro y respaldado al tener un equipo que responde

Puntos en contra

mejorar el tamaño y el color de las horas en la agenda ya que son muy pequeños y grises

Grace
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great App

Revisado el 6/4/2022

Great experience. It has dropped our NO SHOW to nil.

Great experience. It has dropped our NO SHOW to nil.

Puntos a favor

That it helps keep me organized. I love how easy it is to access.

Puntos en contra

That I can't access it on the computer. It would really help if this was available on computer as well.

Alonda
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Game changer

Revisado el 15/2/2021

My experience with Appointfix has been wonderful. The customer service is exceptional!! I had an...

My experience with Appointfix has been wonderful. The customer service is exceptional!! I had an issue with notifications and reminders failing to send. I reached out to customer service via email and got a response in less than 24hrs. The timeline given for correction was accurate and I was kept updated throughout the process. That experience gave me the confidence to know that I selected the right product for my needs.

Puntos a favor

Ever since COVID happened, the way I schedule my clients and services has completely changed and my time is limited and more valuable than ever. It is critical that I do not have missed appointments/no shows because clients forget they had an appointment scheduled. This is where Appointfix has changed the game. The instant notifications when the appointment is made and the 24hr reminder of that appointment has eliminated missed appointments. It also allows me to fill cancelled appointments because any cancellations are made 24hours in advance. This has really made all the difference for me at a time when every appointment slot counts. I am more than pleased with this software and have recommended it to my colleagues.

Puntos en contra

Periodically it will not sync between all my devices (4 in total) which will cause whichever device that I made or deleted an appointment on to not be accurate with the others. It doesn’t happen all the time but enough to be a bit frustrating

Alternativas consideradas

Square Appointments

Razones para elegir Goldie

The app performed poorly and inconsistently

Software anterior

Square Appointments

Razones para cambiar a Goldie

I liked the set up and all that it had to offer
Philip
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

First time user

Revisado el 8/1/2021

I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid ...

I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid lockdown !!

Puntos a favor

I used phorest before and this is my first time using this app im going to use it for a period of 6 months when salon re‐opens to compare it with reports etc

Puntos en contra

It is limited in the amount of reports it gives on a daily and weekly basis , I would like to see graphs on this system, and daily printouts also

Alternativas consideradas

Phorest

Razones para elegir Goldie

Its about cost reduction and been prudent with my finances

Software anterior

Phorest
Stosha
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Completely satisfied

Revisado el 15/8/2023

Overall great app

Overall great app

Puntos a favor

I love being able to take card payments. Customer database and history as well as seeing what services customers must receive

Puntos en contra

Mass market messages should not come from my cell number on the pro version. I should be able to have pictures next to my service options so customers can see my work.

Alternativas consideradas

Booksy y Schedulicity

Razones para elegir Goldie

Pricing and fees access and accessibility issues

Software anterior

Booksy

Razones para cambiar a Goldie

Price, accessibility, constant upgrades
Emily
Calificación general
  • Sector: Bellas artes
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Appointfix is a business necessity!

Revisado el 4/2/2021

Puntos a favor

The best about Appointfix is the amazing customer service. I have used them since 2017, they have expanded and become more popular since then and they have never lacked , only kept improving! Each customer service rep makes me feel like I am not talking to a robot or a computer, and they always follow up! Their software is the best, and I can sleep at night knowing that all of my reminders for my customers are going through and there is never confusion. I have my clients history there, and I also did not have to pay extra when the app increased in price , as I was “grandfathered” in with my original price which is great customer service and appreciation as well. I always have and will continue to recommend this program! It was a game changer for my tattoo business and my clients are ALWAYs impressed. Thank you so much Appointfix!

Puntos en contra

My least favorite thing about this software, is that I can’t go to it on my computer, only a tablet or phone.

John
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Handy App For Appointments

Revisado el 21/8/2023

Puntos a favor

Sending text reminders helps me stay on top of who is informed about their appointment and reducing no shows.

Puntos en contra

When getting a new phone it can be a pain getting all the appointments back and not having duplicates.

Alternativas consideradas

Square Appointments

Razones para cambiar a Goldie

Cheaper and I know the reminders go through because I can check text messages.
Natasha
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very happy

Revisado el 21/8/2023

Very happy!

Very happy!

Puntos a favor

Great product for a good price. Clients love how easy it is to book online. Keeps myself organized and has avoided double booking.

Puntos en contra

I do wish it would allow time in between clients for clean up before allowing another client to book. Being able to pick 5 - 15 minutes between appointments would be great

Alternativas consideradas

Jane

Razones para cambiar a Goldie

Easiest to navigate and was good price point for what I needed. The different options of packages are also great.
Brittany
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love Goldie!

Revisado el 15/7/2023

I really like Goldie! It’s very easy to use and has helped me in my business.

I really like Goldie! It’s very easy to use and has helped me in my business.

Puntos a favor

I love how I can send payment reminders and session reminders so easily to all of my clients!

Puntos en contra

I would like to be able to specify and save location in services.

Alternativas consideradas

DaySmart Appointments y Square Appointments

Razones para cambiar a Goldie

Goldie seemed the most appropriate for my business needs.
Madison
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazingly formatted, simple to use, and great business managment tool

Revisado el 2/11/2023

Wonderful

Wonderful

Puntos a favor

My favorite is the bookings, id loose track of everything if it wasnt for goldie.

Puntos en contra

I wish there was more ways to customize the app

Bayley
Calificación general
  • Sector: Bellas artes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Tattoo buisness

Revisado el 16/10/2023

Puntos a favor

The way it's allowed us to create a website which has ensured customers can easily book

Puntos en contra

I haven't found any issues with it as of yet

Nahyla
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Perfect, but missing critical feature for me

Revisado el 23/5/2022

8/10 I always recommend this to my Tattoo Artist friends, so far i’ve gotten 4 Artist to join...

8/10 I always recommend this to my Tattoo Artist friends, so far i’ve gotten 4 Artist to join Appointfix and they all enjoy it as much as I do, it helps a lot and gives us more time and less stress, again, the only issue is not requiring an immediate deposit to book

Puntos a favor

The ability to schedule people with ease and have others schedule themselves, as well as color coding thats really nice, THE COOLEST THING IS “block extra time” because i can add the 15 minutes to set up for my tattoo without it interfering with my full hour of appointment

Puntos en contra

I really wish i had the ability to recieve a deposit from clients to book a tattoo appointment, i get some no shows and its a pain having to ask people after the fact they already booked to send me money to secure an appointment thats already booked by them.

Kerrie
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

This scheduling app has improved my business!

Revisado el 10/5/2021

I am extremely impressed with the service I receive. Problems are sorted very swiftly.

I am extremely impressed with the service I receive. Problems are sorted very swiftly.

Puntos a favor

That it works across both Android and Apple platforms simultaneously. I use an Android Smart phone and an iPad. Works fine on both.

Puntos en contra

I would rather the sms messages were sent from my own device. This would allow me to increase the content in the messages and alleviate the issue of clients replying and being confused as to which number to call.

Alternativas consideradas

Timely

Razones para cambiar a Goldie

AFFORDABLILITY. And the fact that Appointfix is compatible with Android/ Samsung devices. Suits my business very well.
Lisa
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 2/5/2022

I don't have to send reminders or call clients. It's a win win situation.

I don't have to send reminders or call clients. It's a win win situation.

Puntos a favor

It's so easy to use. Make or break an appointment is the best. The reminders for the clients are sent automatically so you have less no shows and cancellations. This is the best program ever!

Puntos en contra

Sometime the reminders are not sent. That goofs my clients up.

Beccy
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Life made easier

Revisado el 4/4/2022

Puntos a favor

I love appointfix for many reasons, it's easy to use with many benefits from reminding customers, eliminating missed appointments to being able to create financial reports for the financial year end!

Puntos en contra

There is a small issue with Facebook and the booking online connecting but I suspect the fault lies more with Facebook rather than Appointfix

Gricelda
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love it!

Revisado el 19/5/2021

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizab...

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizable and has all the features i need for a very inexpensive price. Would highly recommend.

Puntos a favor

I love the easy to set up automated text reminders

Puntos en contra

I love everything about it! There's nothing i would change.

Anh
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Appointfix is a Great Booking App

Revisado el 2/5/2022

This has made booking my clients so easy. It helps me keep track of my clients and their appointment...

This has made booking my clients so easy. It helps me keep track of my clients and their appointments. Online booking is also a very convenient way to gain clients without having to talk on the phone all the time.

Puntos a favor

The ability to list your own services and prices is so easy. Everything is simple and easy to understand. It now syncs to your social media platforms making it easier for clients to book online, all on one website.

Puntos en contra

They should make it so that you are able to edit through a computer and multiple devices. It's only available on phones and on 1 device per account. I also believe it should have a calendar syncing option in case something happens to your phone. You don't want to lose all your client info and appointments.

Alternativas consideradas

Wix y Square Payments

Razones para cambiar a Goldie

It was free, and for a newly established company, that was important. I like the online booking option and the service list i was able to create
Sherry
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Appt review

Revisado el 7/6/2022

It’s been really good…no complaints

It’s been really good…no complaints

Puntos a favor

I honestly cannot complain about the software at all it functions very well for me so far…I like it all

Puntos en contra

If I would have to say something it would be on the schedule Sunday through Saturday being able to select Sunday through Saturday but marking off your closed days where others can see they are closed… As of right now I have to leave those days on and create a block that says I’m closed for me to recognize that but others just think I’m working that day but booked… So I would just like to be able to leave days of the week on the calendar as a visual and not be able to say I’m closed but not see it on the calendar, it’s a visual thing I think…Also maybe having an option to pre-pay for appointments booked online or to hold a card for payment for cancellation and no-shows

Alternativas consideradas

Acuity Scheduling, Salon Booking System y Schedulicity

Razones para elegir Goldie

This one is a little quicker for me to use & set up was little easier

Razones para cambiar a Goldie

So much easier
Ken
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best Appointment Manager I've Seen

Revisado el 30/10/2020

Because we have the app on 2 iPhones and they update each other over the internet, we are able to...

Because we have the app on 2 iPhones and they update each other over the internet, we are able to keep accurate changes updated on appointments. The therapist can make a patient's next appointment during the session, and the office (me) gets the info right away. And vice versa. It saves us a lot of time and effort. I can even take a patient's phone call by cel phone out of the office, book an appointment, and the therapist has it in her app right away. Eliminates a lot of problems with double-booking.

Puntos a favor

The week-on-a-page interface is helpful, and rather unique among calendar & appointment apps. It's exactly what we need for mental health office visits, which are always 60 minute, usually weekly appointments. We tried one that had drag-and-drop feature (which was nice), but it was unreliable, and there was virtually no help available from the app designers. Appointfix is extremely stable, works as intended, and the customer service is absolutely the best. You interact by email, because of the time difference between U.S. and Europe where they're located, but they give prompt, personal attention to your issues every time.

Puntos en contra

All my appointments are green. It's not a big deal, but I might enjoy picking another color. Drag-&-drop would be a nice feature, as long as it doesn't reduce the stability of the app--I wouldn't want that. So, if it's not broke, don't fix it.

Timothy
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

What I really like about Appointfix

Revisado el 19/11/2019

I like being able to manage communication about appointments so quickly and easily.

I like being able to manage communication about appointments so quickly and easily.

Puntos a favor

I will not go into the standard features of the software which are great, because you can read about them elsewhere. I will just mention that when I used to send out reminder texts the traditional way, there was always a chance a could get the time wrong and really mess things up. There is zero chance of this happening. I really like sending out the reminders so quickly but it still looks like a personally written message rather than a corporation style reminder. I also like there are many different messages I can send out, so valuable in the middle of the day when I am busy but need to get certain information out to new clients who have just been booked into the appointment calendar.

Puntos en contra

I have the schedule set up for hourly appointments so that the entire day will fit on my phone screen. However, setting up appointments that are on the half hour takes a few more screen gestures. I also wish the program had a "go to today" button.

Mary
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

original user

Revisado el 21/8/2023

I have been using this product since it was Appointfix (not sure original name). So I am granfathere...

I have been using this product since it was Appointfix (not sure original name). So I am granfathered in as a free user. I have appreciated the continued use of this product in this capacity. I did have the need to contact customer service early on regarding an issue. I believe I communicated with Ian, and he was quick to answer, and very helpful! I am happy to give you a review since I have been using this product for so long. I know I don't maximize its use though, so I hope you get other reviewers that give you more data.

Puntos a favor

I strictly use this product for appointment reminders. It serves me well for this purpose. Since using this product, my no-show rate has dropped to pretty much 0%.

Puntos en contra

The push feature for text reminders went away when the free beta version ended. But, I can't really complain about that, I am able to continue to use this product for free since I am an original user!