Opiniones de monday CRM

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- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Monday CRM automatiza tu flujo de trabajo
Revisado el 5/2/2025
Puntos a favor
Nos ha permitido automatizar las tareas repetitivas, ya sea asignacion de tarias envio, de correos entre otras, mejorando eficientemente los equipos de trabajo reduciendo la carga laboral.
Puntos en contra
teniendo en cuenta que podemos personalizar el aplicativo se requiere vastante tiempo para adaptarce a la plataforma y sus funciones, algo que es tedioso al principio.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
monday CRM Integra y facilita
Revisado el 7/2/2025
Puntos a favor
Su facilidad de integracion a diversos aplicativos y servicios tales ocmo Slack, facebook, gmail, entre otros ayuda a centralizar la informacion facilitando la comunicacion dentro del aplicativo como tal.
Puntos en contra
Tenemos en cuenta que en la actualidad no nos permite visualizar todfa las notas asociadas sin tener que abrir una a una, relentizando el fluido de trabajo.

- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Para la gestión de contactos y un buen seguimiento, es una opción realmente interesante
Revisado el 26/4/2023
Se trata de un CRM realmente interesante para empresas de diferentes tamaños y sectores para...
Se trata de un CRM realmente interesante para empresas de diferentes tamaños y sectores para automatizar y mejorar sus procesos de ventas y marketing, mejorar la eficiencia de sus equipos de ventas, aumentar la productividad y mejorar la colaboración entre equipos. Con algunas funcionalidades mejorables en aspectos como marketing y ventas
Puntos a favor
La interfaz es realmente intuitiva y muy personalizable, además puede integrarse con otras herramientas con mucha facilidad
Puntos en contra
Para el tema marketing, las funcionalidados son demasiado limitadas, deberían trabajar más en este campo!!

- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Monday.com is a Great Tool for Several Needs
Revisado el 21/2/2020
We are using Monday.com for our internal strategy work. We use Basecamp for project management for...
We are using Monday.com for our internal strategy work. We use Basecamp for project management for our clients but Monday is a better fit for internal-only work.
Puntos a favor
The most valuable feature of Monday.com is flexibility. It offers several features and options for managing and using the tool but you have the option to utilize them as you see fit for your specific needs.
Puntos en contra
While the pricing is reasonable, I feel it should be priced better for additional users without having to upgrade to the next package level.
Alternativas consideradas
TrelloRazones para cambiar a monday CRM
Price, functionality and the User Interface (UI)- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
I love using monday Sales CRM!
Revisado el 5/9/2023
Our sales reporting have become easier since we used monday.com sales crm! Our [sensitive content...
Our sales reporting have become easier since we used monday.com sales crm! Our [sensitive content hidden] loved it
Puntos a favor
I like that it's user friendly and that every update can be reflected to the dashboard. We don't have to create our own reports
Puntos en contra
Data import could be improved especially bulk imports
Razones para cambiar a monday CRM
We can relate it to our internal monday.com work management and we can easily switch when needed- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
It could be great if email tracking was a reliable feature
Revisado el 20/4/2022
Puntos a favor
That it's part of Monday so it easier for the entire team to use it.
Puntos en contra
Since I've start using the Monday's CRM a few month ago my overall experience was very disappointing and frustrating. Since the email tracking doesn't work constantly it's not reliable, and makes me do a lot of manual work instead. E
Alternativas consideradas
HubSpot CRMRazones para cambiar a monday CRM
Since I udesd Monday (not CRM) in the pastRespuesta de monday.com
Hi there, thanks so much for taking the time to leave a review. We'll be sure to forward your feedback to all relevant teams.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
So Convenient
Revisado el 3/12/2021
Monday allowed us to input all useful data into one software. I am so grateful for it!
Monday allowed us to input all useful data into one software. I am so grateful for it!
Puntos a favor
This software can be utilized in almost any facet imaginable. Want an interactive spreadsheet? Got it. Need to communicate with employees? Go ahead. Do you need the ability to upload and share vital documents, or maybe send sales or performance reports? Check! And it is self explanatory, no need for hours of toiling to get these things accomplished.
Puntos en contra
Monday was a game changer for me, it really brought us into the world if efficiency.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Nothing Really Like Monday.com
Revisado el 27/4/2022
I have used Monday with two startups and one enterprise role now and it's basically our business or...
I have used Monday with two startups and one enterprise role now and it's basically our business or customer operating system. Sort of can't live without it at this point.
Puntos a favor
Monday is so easy to use, and visually easy to understand. It's not a chore to update our pipelines. We are a small business, but we went from deciding to purchase to deployment to using it as part of our daily routing in less than two days.
Puntos en contra
The lack of integration with Gmail is a killer for us. We would like Monday.com to track and associate emails that pertain to a deal automatically. Emailing from within monday.com isn't a good workflow for us since not every email is deal-specific. a Gmail integration where I could associate an email with a deal or a contact from within Gmail would be awesome!
Alternativas consideradas
HubSpot CRMRazones para elegir monday CRM
Hubspot was going to get too expensive, it wasn't a great interface, and we had prior experience with Monday.com.Software anterior
HubSpot CRM- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
User friendly, great for task management and viewing large quantities of data
Revisado el 27/4/2022
Puntos a favor
We'd been using Monday.com for mostly task management and as a tool to easily collaborate through and decided to add in the CRM because of how user friendly the platform is. I use the CRM quite heavily every day. It's great because you can customize the columns, easily search, and view a large group of data in one place.
Puntos en contra
The most difficult piece of this software was the Gmail integration. It's essential to our business that email conversations with guests be tracked so that anyone on the team can view the discussions. The team works remotely and in lots of different time zones, so it's helpful to be able to see these threads logged with the Gmail integration. However, we had months of inconsistencies and threads not logging. After spending nearly 7 months working with the customer service team and getting no where, we gave up. Unfortunately we can't count on this essential piece and unless they sort out the problems, it may be cause to look for other CRM software in the future as our business continues to grow. Another problem is the software will often freeze or not load. The only solution we've found is to wait till later to try again or sometimes opening a new browser will help. This has caused few major problems but a lot of headaches! The integration with MailChimp is currently pretty pointless for our needs. I wish they gave you other options for what you can do with that integration or let you customize the scenarios.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Sales CRM that is as bespoke as it can get without paying for a custom system of your own.
Revisado el 19/4/2022
Overall, I love Monday. I use it every day for my business to manage clients and projects. I have...
Overall, I love Monday. I use it every day for my business to manage clients and projects. I have enjoyed using it so much that it has become a service that I now provide to my customers.
Puntos a favor
The greatest thing about Monday is that I can map out any process within my business. This has allowed me to delegate tasks out to others but also helps me to keep track of projects and the different stages each one is at.
Monday.com has so many templates to choose from but when it comes to creating your own, it is super easy to do. I prefer to make my own or change existing templates to fit the ways in which we work as a business.
The problem with off-the-shelf software is that every business is different. The problem with creating your own system is that it is very expensive. Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.
Puntos en contra
The main downside that I see with Monday compared to other CRM systems is viewing client data and storing customers.
Clients/customers are essentially just items on a board, just like every item on any board you create. This means there isn't a client overview or summary page that you can view easily and cleanly that summarises a client and all the data you have about them.
Razones para cambiar a monday CRM
I chose the need for workflow and process mapping features over the need to store customer data in ways alternative products do. Being able to mould boards around my internal processes is a huge benefit to streamlining my business.- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Monday.com Review
Revisado el 19/4/2022
Great system - need a tool like this to run the business day to day.
Great system - need a tool like this to run the business day to day.
Puntos a favor
Great database for storing, easy to customize. Can be a CRM, Sales, and Client Support/Relationship Management offering all in one. Love the ability to differentiate workspaces and segregate users from seeing each certain data.
Puntos en contra
Sometimes it is buggy or slow to load and sometimes when you need to jam something in the system timing is important and could be frustrating.
I would like more out of the box sales forecasting, lead gen/tracking tools. Hubspot was strong at this.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Helpful for making sure potential customers don't fall in the cracks
Revisado el 5/1/2021
Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up...
Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up emails so that I can maintain engagement with customers even after their purchase. Easy to use, visually pleasing, and with tons of customization tools that I haven't yet fully explored so I'd recommend checking out tutorials or watching demos in order to get the most out of it.
Puntos a favor
I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.
Puntos en contra
I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.
Alternativas consideradas
TrelloRazones para cambiar a monday CRM
I like both but I think Monday offered more flexibility in making this tool work for our particular business and also integrated well with some other apps that we use like Slack.- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Super customizable with powerful features
Revisado el 27/4/2022
Overall, the flexibility to customize the tool for whatever you need to track is very good. The...
Overall, the flexibility to customize the tool for whatever you need to track is very good. The learning curve is minimal, at least to get started. I believe there is more functionality that can be tapped that I'm only starting to understand. In a good way, the challenge with using this tool is envisioning what can be done with it and bringing that vision to life.
Puntos a favor
I really like how easy it is to customize Monday.com. I keep finding more uses for tracking just about all aspects of my business from project management, to deal flow, to lead tracking.
Puntos en contra
The UI can become an obstacle when you have too much information in the system. Items that fall to the bottom of the lead tracking list get easily forgotten. The biggest weakness of the system is its general lack of reporting functions. For example, I need to produce reports that I can sent out to clients, but there is no easy way to do that in Monday.com.
Alternativas consideradas
AsanaRazones para elegir monday CRM
Monday.com does everything Pipedrive can do and a whole lot more.Software anterior
PipedriveRazones para cambiar a monday CRM
Asana lacks the customizability that Monday.com has and its more narrowly focused on team collaboration. I can do so much more with Monday.com.- Sector: Aviación y aeroespacial
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Monday.com for engineering
Revisado el 27/4/2022
Quite good for managing a few dozen leads and projects. I imagine this possibly wouldn't scale very...
Quite good for managing a few dozen leads and projects. I imagine this possibly wouldn't scale very well for hundreds or thousands of contacts.
Puntos a favor
The fact that the CRM templates are just the normal monday.com workflow means that tasks integrate seamlessly across your workflow as you manage many concurrent projects.
Puntos en contra
It is sometimes difficult to get a full overview of all the tasks you are doing and how this interacts with others.
Razones para elegir monday CRM
Trello is too simplistic and Monday.com allows the team to work in different project environments, e.g. Gantt, Kanban, list view, etc,.Software anterior
TrelloRazones para cambiar a monday CRM
Trello is too simplistic and Monday.com allows the team to work in different project environments, e.g. Gantt, Kanban, list view, etc,.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A total success in sales management.
Revisado el 7/10/2023
I really like it, I was able to connect my Gmail account without problems and manage all my emails...
I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform.
Puntos a favor
I really like the task assignment function, it was also very useful to be able to organize and distribute pending tasks within my team.
Puntos en contra
Well, the truth is, I would have liked to have the ability to generate customizable reports and obtain more detailed statistics about my sales and activities.

- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A successful experience for my business.
Revisado el 31/8/2023
I think it's great because it has extensive documentation and support resources, which has been of...
I think it's great because it has extensive documentation and support resources, which has been of great help to me to resolve any questions or problems that may arise.
Puntos a favor
It's great because it doesn't matter if it's an email conversation, a meeting or a note taken I can access everything in one window.
Puntos en contra
Well, I have experienced some failures or delays in the synchronization of emails or the import of contacts, although it is not a serious problem.
- Sector: Biotecnología
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
We used limited functionality in our roles but found the product strong
Revisado el 28/4/2023
Strong - good product and easy to use
Strong - good product and easy to use
Puntos a favor
We used mainly project tracking for customer success projects in our roles in the sales team. The dashboard was strong. It could get enormous, but that could be our build. Not the most visually stimulating but definitely got the job done.
Puntos en contra
Could get a good very crowded on the board - but that could be our build.

- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Monday.Com simplifies our business and streamlines our communication.
Revisado el 19/4/2022
Monday.com is my love language. It is soothing to my brain to create boards and processes in the...
Monday.com is my love language. It is soothing to my brain to create boards and processes in the system that I know are going to improve efficiency, communication, and customer experience.
Puntos a favor
Monday is how my brain operates. It allows me to create processes, improve the efficiency of workflows, improve communication, and simplify what needs to be simplified in order for our small team to make a big impact.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.
Puntos en contra
On large boards, we begin seeing glitches, like time tracking not immediately working properly. This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot going on. This is not enough to sway me away from monday. It's definitely outweighed by the Pros.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Does the thinking for you!
Revisado el 25/4/2022
We continue to love our choice to manage all of our workflows on Monday. We've reduced the times...
We continue to love our choice to manage all of our workflows on Monday. We've reduced the times that we've said "I sent you an email about that, let me find it" to practically zero. We have "delegated" tiny reminders and handoffs to the Monday.com automations, reducing human oversight. And we love the confetti when a status changes to "done."
Puntos a favor
The frameworks the Monday.com offers for CRM, and for pretty much every other business function, are really the visual representation of best practices. Our small team finds that we are able to capture core processes easily, and just as often we learn how to really map out our action plans using the wisdom already baked in to the templates!
Puntos en contra
There's very little that our team doesn't like. One thing that we're still learning how to use is differentiating how to sort by company or by contact.

- Sector: Empleo y contratación
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Affordable, All-in-One Tracking for a Small Staffing Business
Revisado el 7/1/2022
Puntos a favor
I researched similar products and chose to implement Monday.com for three main reasons: First, it offers a wide range of templates which provide useful starting points for my minor customizations. Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these. At a glance, the colors show me where my project is at any given time!
Puntos en contra
I've only really scratched the surface of the full power of Monday.com. I'm able to start using it for Customer Resource Management and I'm looking forward to seeing how it performs with sales pipelines and forecasting. In short, everything I've used to support my business workflow has been right on target!
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Edward Martin - Taylor Mammon
Revisado el 19/4/2022
tedious but effective at reminding me to contact clients, more context to my calls would be ideal.
tedious but effective at reminding me to contact clients, more context to my calls would be ideal.
Puntos a favor
Collaboration is incredible, and transparency for timelines is great. being able to open multiple boards would be great.
Puntos en contra
the application can be slow sometimes, having multiple boards open at the same time would be key
Respuesta de monday.com
Hi there. Thanks so much for taking time to leave a review and for providing us with your feedback.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Bom
Revisado el 5/2/2023
Puntos a favor
Excellent product, easy to use, very good!
Puntos en contra
Could improve some bugs, it would be great
- Sector: Oficina ejecutiva
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Monday Rocks as a Sales CRM
Revisado el 19/4/2022
Puntos a favor
I needed a simple way to keep track of our sales, from leads to closed or nurture. I am not a sales professional but as a small business, I had to quickly learn and implement a system to keep track of our sales process. Monday made it super simple with a template that I was able to customize for our company. Monday is a workhorse and well worth the cost if you take the time to learn it and customize it for your specific company process.
Puntos en contra
The hardest part as a small business owner is taking the time to watch the tutorials and learn the capabilities. However, if you take the time, Monday will reward you in saving time once the setup and implementation are complete. The sales CRM function is a small but vital part of all the things that Monday does to keep my company running smoothly.
- Sector: Estudios de mercado
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Simple and easy
Revisado el 26/4/2022
Puntos a favor
Simplicity. It's so easy to implement using templates and adapt to specific needs.
Puntos en contra
1) Reliability. We've had issues (not at that frequent) where Monday.com has been down for a few hours and we've lost some productivity from that. However, the productivity it's added makes it still a net gain.
2) Dashboard features aren't fully baked. Date filters for example could be a lot simpler and faster to use. We also encountered a beta feature in the sales dashboard which was a good feature, but not possible to implement in it's current state. It took some workarounds to make things work, but overall was still pretty good.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
The Most Adaptable and Scalable CRM
Revisado el 28/4/2022
Our overall experience has been positive from the sales team to the support team.
Our overall experience has been positive from the sales team to the support team.
Puntos a favor
Low code is the way of the future and I all business software will soon be following suite.
Puntos en contra
The mobile app and overall large data performance are my least favorite items currently with the software. The mobile app is buggy and often has connection issues. Large amounts of data slow down the performance of boards and this issue is a big one for our company.