
Zoho BugTracker
Software de gestión de seguimiento de errores para pequeñas y medianas empresas.
4.7 /5 (140 opiniones) ¡Escribe una reseña!Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Funciones
- Sector: Software informático
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Resolviendo errores de manera ágil con Bugtracker
Revisado el 22/2/2021
Puntos a favor
La herramienta posee todo lo necesario para la gestión de errores.
Se integra fácilmente con otras herramientas.
Me permite generar reportes de una manera ágil
Puntos en contra
En el momento no le encuentro cons a la herramienta.

- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Zoho Bug Tracker
Revisado el 11/9/2018
Very Good.
Puntos a favor
I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.
Puntos en contra
I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love this bug tracking software
Revisado el 23/9/2020
Love the product and for the money, great investment.
Puntos a favor
It was so easy to use and setup new user to account.
Puntos en contra
Free software database space is small. Hit it after logging less than 50 bugs.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Zoho Bugtracker
Revisado el 5/8/2019
Puntos a favor
I used this software at my last company for development projects between the development side of the house and the business units. It gave us the ability to review and track bugs on the custom software that the team was developing. The business units were able to test in QA and give immediate feedback to the business analyst as well as the development team.
Puntos en contra
We ran into a bug, that basically certain individuals were not getting the notices or were able to respond back to bus or track where the development team was in regards to fixing the issue.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Zoho Does it AGAIN!
Revisado el 24/12/2020
Puntos a favor
Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution.
This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities.
Puntos en contra
The only thing I would like to see is the webform pick up the URL automatically.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best bug tracker for me
Revisado el 9/8/2020
Good bug tracker than other, but still have a cons. but everything its ok. Zoho bug tracker give me what I need
Puntos a favor
I like this Zoho bug tracker because the price it's not expensive but, there is no option to get plan unlimited storage. This software really easy to use and have a good widget
Puntos en contra
There is no option to get plan unlimited storage. and option account level less complete
- Sector: Diseño
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Effective Bug Tracking
Revisado el 14/5/2019
Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.
Puntos a favor
Its really easy to use, you can dive right in.
Puntos en contra
Nothing at this stage - loving it so far.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Exactly what I was looking for
Revisado el 8/5/2020
In cooperation with different small enterprises on different projects, I use BugTracker mainly as a structured checklist.
Puntos a favor
I am excited about the ease of customization and the ease of use.
Puntos en contra
As i am using Bugtracker for inter-company communications on issues, bugs and task, the project related aspects are overhead.

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Zoho's BugTracker for Issue/Bug/Change Management
Revisado el 13/9/2018
We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal
Puntos a favor
Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.
Puntos en contra
Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Zoho Projects & Bug Tracker
Revisado el 21/3/2021
Good
Puntos a favor
Easy of Use and Implementation
Industry Usage
Puntos en contra
Overall Usage of Features and their logic
- Sector: Veterinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Bugtracking made easy
Revisado el 16/3/2020
Very easy to onboard. We were on Jira before... this is much easier to use.
Puntos a favor
UI/UX is easy to pickup
LOTS of features that you need, and none wasted on features that aren't necessary.
Puntos en contra
Price is higher than I would expect, but not out of the question.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Feature Rich, Customizable, Easy to Use Project/Bug Tracking at a Good Price
Revisado el 17/4/2018
My company FINALLY adopted some project/bug tracking software after 2 failed, previous attempts. Love Zoho.
Puntos a favor
My entire company LOVES using Zoho Projects/Bug-Tracker. We had previously used JIRA and were pulling our hair out trying to customize it with some simple workflows. I usually excel at that sort of thing but we did not seem to get along. Next I found Zoho and from the trial through today, they're amazing. It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. They do regular updates and explain everything so you can jump on any new features right away. I HIGHLY recommend Zoho Projects/Bug Tracker.
Puntos en contra
Occasionally we run into an issue with a complex project where we'll need more custom fields to be able to add to it and have to be a little creative.
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great System for Bug Tracking
Revisado el 5/11/2020
Puntos a favor
Very easy to use - i use Zoho Project quite a bit - but this weas great just to use to bug track with some contractors
Puntos en contra
nothing to report that was bad, am very happy
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Changed our development team productivity
Revisado el 9/8/2019
This product has changed our development team productivity immensely!
Puntos a favor
Ease of use, comments and attachments, delegation
Puntos en contra
Nothing.
- Sector: Entretenimiento
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Instantly Spots and Tracks Bugs You Don’t Need
Revisado el 28/10/2018
Puntos a favor
I use Zoho Bug Tracker to identify if there are any bugs in the programs I use. This software is quite helpful because it alerts me each time there are bugs. There are software that can slow your system down or even occupy a lot of bandwidth which causes your computer to freeze or lag. Some software automatically has you download other features you don’t need without you even knowing. Zoho Bug Tracker is quick to spot these issues and keeps my computer running at the speed I desire it to be. I never have to worry about bugs with this software.
Puntos en contra
My main issue with this software is the steep cost. Lowering the price would make it more attractive for consumers to purchase since people do need this type of software.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful features with Simple interface
Revisado el 1/11/2017
Puntos a favor
I use it regularly and never felt anything lacking in this app. It is loaded with powerful features. I have been using it for more than two years and not paid a penny yet. It's free for small teams but pleasantly exceeds your expectations.
Puntos en contra
Though nothing much to complain, the look and feel is a bit too functional. Would love interesting bits in design here and there.
- Sector: Automoción
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Kanban chart is convinient to track
Revisado el 11/11/2019
Very good
Puntos a favor
Kanban view card is very easy to track and manage
Puntos en contra
Not able to export report in excel for the bugs
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Excellent Defect Management Tool
Revisado el 27/8/2019
Excellent Defect Management Tool. It has all the features we were expecting.
Puntos a favor
User Interface and User Experience is cool.
Ability to manage the defect on the go using mobile apps.
Ease of customizing workflows
Puntos en contra
Cost is slightly higher than other vendors.
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Zoho Bugs
Revisado el 17/12/2019
Smashing
Puntos a favor
It does everything you need in a simple way and is quick and easy to track and test bugs in one place. Love the chat on each bug facility and mobile app.
Puntos en contra
Nothing to date, it's going very well. So far so good
- Sector: Juegos de ordenador
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Must have for indie projects
Revisado el 26/3/2019
We are using it for indie game and it's really amazing. Easy to track bugs and project status. It automatically creates Relase notes for each milestone, which is great! Also, collaborating is also great.
Free version is more then enough for small teams like ours.
Puntos a favor
-Ease of use
-A lot of functionality to help the project organization
-UI is really good
-Fast and stable
-Free version is enough most of the time
-Nothing and no one will bother you when using free version
-Collaborating is easy
-Useful notifications
-You even get a forum (even with the free version)
Puntos en contra
There is a lack of customization:
-Can't add new custom entries for bug status (for example "re-opened" or "waiting for")
-Milestone status is always set to Open, even if it's just a planned milestone for the future. Can't add new status for milestones
-Can't add new custom entries for bug severity, classification
In short, you have to use it as they meant to, no customization at all.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Good, Basic Bug Tracker
Revisado el 22/5/2020
It's better than Trello for tracking bugs!
Puntos a favor
It's quite easy to learn. Low administration load.
Puntos en contra
Could use more control over workflow, for example, I wish that we could automatically send the bug back to the reporter when we resolve.
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Increased productivity
Revisado el 24/7/2018
Puntos a favor
Very fast custom views and a user-friendly dashboard to manage bugs.
the feature I liked the most is their kanban view of the portal it gives ease of use in tracking bugs.
Increases the productivity with predefined privileges for every user and hierarchy.
Puntos en contra
It is on the little pricey side than other bug tracking solutions.
Doesn't have the mobile app.
It doesn't provide the mobile app.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Very good product
Revisado el 25/11/2019
We integrate an ERP and offer our customers the opportunity to list the anomalies encountered. Customers are satisfied.
Puntos a favor
Easy to use, a lot of fonctionalities, not expensive.
Puntos en contra
Nothing to say about something i don't like

- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A very good bug tracking application
Revisado el 7/4/2019
Puntos a favor
Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows.
Zoho bug tracker has very reasonable pricing.
I also like the support from the team. They're usually very quick and helpful whenever help is needed.
Puntos en contra
The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
All in one product
Revisado el 27/3/2020
Puntos a favor
As a software house, I have been for searching for a long time for a cloud solution to have all operations integrated into one: Project Management, Issues/Bugs Tracking, Help Desk for Customers with SLA, Receiving issues from customers via various channels (email and through support portal), Timesheets management. I wanted all that to be available at a reasonable price.
I found that at Zoho Bugtracker
Puntos en contra
Ability to be to track administrative time (non-projects time) in timesheets and have it integrated with Zoho People (HR system) for marking holidays and vacations on the timesheet