ALLDATA

4.1 (84)
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Software de diagnóstico y reparación automatizado OEM

Calificación general

4.1 /5
(84)
Relación calidad-precio
3.8/5
Funciones
4.2/5
Facilidad de uso
4.1/5
Asistencia al cliente
3.9/5

80%
Un ha recomendado esta aplicación
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Reseñas de 84

Shane
Shane
Calificación general
  • Sector: Automoción
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great bodyshop product

Revisado el 16/5/2018

Helps body repair techs save time.

Helps body repair techs save time.

Puntos a favor

It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes.

Puntos en contra

It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go.

Bryan
Bryan
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Complete Repair Information

Revisado el 11/5/2019

It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use.

It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use.

Puntos a favor

Alldata has almost all the information needed.

Puntos en contra

The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.

Usuario verificado
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Great Customer Support

Revisado el 4/12/2018

I have had to contact customer support numerous times for various issues (each of those being...

I have had to contact customer support numerous times for various issues (each of those being inconvenient but pleasant given their helpfulness) so I'm not a huge fan of Alldata but will continue to use it for a short time in hopes that they update the desktop version.

Puntos a favor

It was very easy to implement and their customer support team is incredibly helpful.

Puntos en contra

It is frustrating that the desktop version only goes to year 2013 vehicles. It is very inconvenient. I'm not a fan of the options for running reports either.

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 27/11/2019

Puntos a favor

I like how diagnostics are at my fingertips. I can look up certain items on a vehicle or I can look up a code and either way I am able to gain all the information needed. It is easy to use. If I ever have difficulty or questions I call and they are so professional and help me right away.

Puntos en contra

I can't honestly say that I dislike anything about the program.

Julianne
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent community but some issues with accuracy

Revisado el 14/4/2019

I would recommend AllData if you're familiar with the software already and know which parts are...

I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.

Puntos a favor

I love the AllData community. You can look up troubleshooting issues based on other technician's findings in an intuitive way. This is really useful when you need a quick solution.

Puntos en contra

It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit). As long as you don't rely on those, you'll be fine. It's a pretty big deal though if you rely on them, which can really damage a car.

Elias
Elias
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Gets the job done with little features.

Revisado el 11/10/2017

It's a generic software that works but had lots of limitations.

It's a generic software that works but had lots of limitations.

Puntos a favor

Easy to use and train employees to use. Pc based using an sql server. Doesn't have long delays when starting up. Like the recommended services capability.

Puntos en contra

Lack of support for management program. No updating in last 5 years. System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Perfect for small or large repairs

Revisado el 8/3/2019

Puntos a favor

OE Data that does not have altered wiring diagrams. I know there are no mistakes. Super intuitive from related repairs to parts and labor.

Puntos en contra

Some of the older vehicles don't exist.

Usuario verificado
Calificación general
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Best product for those who enjoy working on their vehicles without going to a dealership.

Revisado el 9/3/2018

Puntos a favor

Excellent source of material for those who enjoy working on their vehicles - has a collection of documentation and diagrams for vehicle maintenance. Step by step for procedures with part numbers listed as well for buying the parts needed.

Puntos en contra

A little tricky to use if for newbies working on vehicles - the manuals are for those who have a general understanding at times. Not all manual are the same as dealer parts - creates some confusion at times.

Celina
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Not the best information tool for automotive.

Revisado el 21/4/2019

Puntos a favor

The program has clear images of the parts.

Puntos en contra

The program. Is not very organized, and the workflow is inefficient.

Matt
Matt
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Alldata review

Revisado el 7/12/2018

Puntos a favor

I like that you can find a solution for any make and model vehicle. The instructions are very detailed. I was able to replace a timing belt as well as set the timing on my vehicle with little to no mechanical experience. I simply followed the directions outlined in the program.

Puntos en contra

Some of the instructions could have been detailed a little bit better.

Robert
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Alldata is good resource.

Revisado el 7/7/2023

I have used it for many years, it is a great resource. I use it a lot to find specs on oil and...

I have used it for many years, it is a great resource. I use it a lot to find specs on oil and torque values

Puntos a favor

You can put in VIN and the car comes up and you can find out where you need to go.

Puntos en contra

Sometimes a vehicle does not have any specs.

Stephanie
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use for all

Revisado el 23/8/2022

We are now using the ALLDATA system to scan vehicles as well as labour times and repair advice.

We are now using the ALLDATA system to scan vehicles as well as labour times and repair advice.

Puntos a favor

the ALLDATA software is easy to use, for our service advisor, the techs and our apprentice. It gives us all the information that we need on any vehicle, any year and ALLDATA keeps the information up to date. It gives us all the newest information as well as tech tips for repair . It has an extensive library of information on repairs, TSB, and practical information . One feature that is very useful in the technical reference section is an interchange with USA made vs Canadian made vehicles. ALLDATA has an integration feature that is extremely useful and time saving. I have it integrated in my Lankar Shop Management system . With this feature all of the information of the vehicle that I am working on is instantly seeded into the ALLDATA program . ALLDATA will them integrate the labour time and part pricing back into my work order.

Puntos en contra

integration was easy and my ALLDATA representative came into my shop to set things up and explain all of the features

Ameen
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Owner

Revisado el 21/7/2022

It's neutral You guys have your own pros and cons

It's neutral You guys have your own pros and cons

Puntos a favor

It's very easy to use. That's the only reason why I use it

Puntos en contra

Customer service sucks but tech support is very helpful

William
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Search menus are a little cumbersome but not bad once you become familiar with it.

Revisado el 13/4/2017

Our company uses it to find information on the car audio related side (steering wheel control...

Our company uses it to find information on the car audio related side (steering wheel control circuits, radio, amplifier and safety/convenience schematics). Newer vehicles often don't have the information we need (vehicles that are within 3 years of the current year) but AllData is quick to send you requested documents to email (within 30 minutes) and the process to do so is rather simple. Sometimes we need an immediate answer due to having someone on the phone, so the wait when the info is not on the site is not always ideal.

Puntos a favor

Lots of vehicle information available with a few clicks on the site. When it is not available for immediate access, they are quick to send you specific information if you send in a request.

Puntos en contra

Newer vehicles don't typically have much information available and if you need it in a hurry, it is not ideal to do the information request and wait for them to email it to you.

Shayne
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great automotive software but slow updating information

Revisado el 15/1/2020

Alldata allows us access to valuable automobile information and service maintenance records.

Alldata allows us access to valuable automobile information and service maintenance records.

Puntos a favor

I've used Alldata for the last 15 years. The software is easy to learn and use and provides valuable information necessary to our business.

Puntos en contra

We've had problems with system updates and accessing the latest vehicle information.

Alternativas consideradas

Mitchell RepairCenter

Razones para cambiar a ALLDATA

Alldata was easier to learn and use.
Nick
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Alldata is a must have for auto shops

Revisado el 18/9/2019

We have used Alldata in our shop since it came out many years ago. We are happy with it overall. I...

We have used Alldata in our shop since it came out many years ago. We are happy with it overall. I don't think there is another information database that compares.

Puntos a favor

Alldata keeps the user interface intuitive and easy to use. The data is quality, the depth of coverage is thorough and I can't imagine not having it at our shop.

Puntos en contra

On rare occasions information that we need isn't there. There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close.

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A Mechanics Best Friend

Revisado el 28/3/2019

Definitely helps make the job easier, especially when your a new tech and don't have experience on...

Definitely helps make the job easier, especially when your a new tech and don't have experience on a lot of different car makes and models.

Puntos a favor

I love the knowledge base it has for so many vehicles. I can't even begin to recount how many times I've had to refer to this when working on a car I never have before looking for torque specs or using wiring diagrams for tracing finding shorts and broken wiring.

Puntos en contra

The UI could use a little work but nothing major, was very quick to learn it but I feel it could still be easier because sometimes I have trouble finding a specific part location or R&R procedure.

Julie
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Alldata repair

Revisado el 5/8/2022

Puntos a favor

The feature I like most is that its easy to use when finding repair hours for a vehicle by entering the VIN. You just key in the part and it pulls everything you need to know.

Puntos en contra

I have not found any aspects that are difficult to use.

Sarah
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Very black and white system

Revisado el 20/3/2019

It’s been very easy and good we are happy with the purchase just wish pricing was a bit better

It’s been very easy and good we are happy with the purchase just wish pricing was a bit better

Puntos a favor

It’s very black and white and straight forward not hard to navigate. The diagrams are a huge plus for our mechanics

Puntos en contra

I wish they’d offer more for the price you pay

Daniel
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Tool for our Techs

Revisado el 28/1/2019

Puntos a favor

Software is easy to use and has a huge data base of information for our techs. We use it a lot and are glad we have it.

Puntos en contra

Its pretty user friendly and we are able to find all the information that we need.

Elena
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Lots of Material to Use

Revisado el 13/3/2018

Puntos a favor

For a vehicle store needing all the information about repairing a part in a car, this system really helps find the time it takes and a breakdown of the job. Great organization for the most part. Lots of parts available and systems to view in detail.

Puntos en contra

It could have more detail in some of the parts pages and easier ways to find parts that could be called different names.

KELLY
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

$16,000 Mistake

Revisado el 10/2/2021

Constant need to contact tech support on the majority of usage attempts. Updating the program was...

Constant need to contact tech support on the majority of usage attempts. Updating the program was the consistent answer given, only to have the same negative results. Tried to terminate the 3 year agreement but was informed we would still have to pay the balance of the contract.

Puntos a favor

The promise of information needed for assisting in completing all repairs

Puntos en contra

Majority of the time Alldata could not provide the information we needed.

David
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

I have used Alldata for over 10 years

Revisado el 4/6/2018

Help with servicing various vehicles

Help with servicing various vehicles

Puntos a favor

I am a what you call a "weekend warrior" as to say I work on cars on the weekends outside of my normal 40 hour a week job. When I run into an issue or find myself working on something I am unfamiliar with I turn to Alldata, they have all the information you need to service any vehicle you need to.

Puntos en contra

The worst thing about Alldata is the price, the software itself is great. For some of us that are trying to support a family on a single income the price is too high. I think they should have other options for using Alldata.

Jeff
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Alldata is a solid and informative proffessional platform that is easy to use and train on.

Revisado el 18/7/2017

Labor estimating, factory instruction on parts replacement for my techs.

Labor estimating, factory instruction on parts replacement for my techs.

Puntos a favor

The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.

Adina
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Very useful

Revisado el 26/1/2020

I loved it including having a specific person in customer service assigned to our shop when we...

I loved it including having a specific person in customer service assigned to our shop when we needed anything

Puntos a favor

I loved the way it helped keep all my inventory and customer files in one place as well as every schematic we needed for any repair and it was mobile also

Puntos en contra

We just couldn't afford it being a very small repair shop

Alternativas consideradas

Mitchell RepairCenter

Razones para cambiar a ALLDATA

It was cheaper