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Opiniones de Pabau

Pabau

4.6 (501)
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Software de gestión de consultas para profesionales sanitarios

Calificación general

4.6 /5
(501)
Relación calidad-precio
4.4/5
Funciones
4.5/5
Facilidad de uso
4.4/5
Asistencia al cliente
4.5/5
92%
Un ha recomendado esta aplicación
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Reseñas de 501

Milad
Milad
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 20/12/2024

My overall experience with Pabau has been excellent. It’s a reliable and feature-rich software that...

My overall experience with Pabau has been excellent. It’s a reliable and feature-rich software that has greatly improved the efficiency of managing bookings.

Puntos a favor

What I liked most about Pabau is its intuitive interface and the exceptional support team that’s always available to assist with any issues.

Puntos en contra

Sometimes the software can feel a bit overwhelming due to the sheer number of features, but it’s manageable with time.

Leah
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Pabau experience

Revisado el 1/2/2025

Excellent support from the team, especially help from [sensitive content hidden], and ease of use

Excellent support from the team, especially help from [sensitive content hidden], and ease of use

Puntos a favor

Everything in one place which makes everything flow smoothly

Puntos en contra

Timing required to set up but this has to be done

Sadiq
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Pabau for an Aesthetic Clinic

Revisado el 24/5/2024

The onboarding process was very slow for a brand-new clinic with no data to migrate. Most of the...

The onboarding process was very slow for a brand-new clinic with no data to migrate. Most of the support staff have limited knowledge and are unable to provide immediate assistance. The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the public. Many features in Pabau 2 depend on the original Pabau, requiring tweaks in Pabau 1 for them to function correctly in Pabau 2.

Puntos a favor

I found several aspects of Pabau particularly beneficial:

Online Booking System: The ability to create links for specific treatments is a standout feature. It simplifies the booking process for clients and allows for targeted promotion of particular services.

Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere. This enhances flexibility and convenience, making it easy to manage appointments and client information on the go.

Puntos en contra

System Performance: The system can be quite slow at times, which impacts efficiency and productivity.

Onboarding Process: The onboarding process is also slower than expected, which can be frustrating for new users eager to get started.

Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2 features or how to use them.

Customer Retention Focus: Customer retention should be a core aspect of every interaction. Ensuring that users feel valued and supported can significantly improve overall satisfaction.

System Bugs: There are still multiple bugs present in the system despite it being in the production environment. Addressing these issues promptly would enhance the user experience and reliability of the platform.

Respuesta de Pabau

Hi Sadiq, thanks for the review. To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/

Regarding your feedback: We've been working extremely hard on the development of new features and overall system speed. Although rare, let us know if you run into issues.

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Azadeh
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Nice experience

Revisado el 20/12/2024

It was a great idea switching to pabau from another platform

It was a great idea switching to pabau from another platform

Puntos a favor

Overall its a great experience working with pabau

Puntos en contra

It is a little bit confusing at the beginning

Sara
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Really friendly team and great system

Revisado el 11/2/2025

Been a really lovely team to interface with if i have an issue or any questions

Been a really lovely team to interface with if i have an issue or any questions

Puntos a favor

Really easy to use
Helpful tools for patient experience and Information

Puntos en contra

Nothing really negative- so can’t say what i like least!

Fola
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Highly Recommend

Revisado el 27/1/2025

Pabau has completely transformed how we manage our practice! It’s so easy to use, and everything...

Pabau has completely transformed how we manage our practice! It’s so easy to use, and everything from booking appointments to keeping track of patient records is a breeze. The reminders and analytics save so much time, and the support team is fantastic. It’s made our work smoother!

Puntos a favor

Slick backend
Highly customisable and intuitive
Exceptional support from dedicated team

Puntos en contra

No complaints as it does everything that we require

Bobbie-Jo
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Pabau meeting success

Revisado el 31/1/2025

As always an excellent experience, timely and convenient

As always an excellent experience, timely and convenient

Puntos a favor

Convenient and easy meeting, all needs met. Thank you.

Puntos en contra

Always have really good experience can’t see any negatives

Louise
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Marketing help

Revisado el 15/1/2025

very well organised, with great follow up

very well organised, with great follow up

Puntos a favor

very friendly and knowledgeable, giving me the ability to ask questions

Puntos en contra

nothing, everything was very well organised.

Alison
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Staff are great and helpful

Revisado el 16/1/2025

Help is available which is great, the program could be better overall with some of its features and...

Help is available which is great, the program could be better overall with some of its features and ease of setting up

Puntos a favor

The staff are nice and helpful and available

Puntos en contra

The system has had a few glitches setting up and is a bit buggy

waqar
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Pabau is fantastic.

Revisado el 22/1/2025

excellent, really enjoying the functionality.

excellent, really enjoying the functionality.

Puntos a favor

Quick, easy to use and the helpdesk is one of the best.

Puntos en contra

no cons so far, once i got set up and running it was all plain sailing

Natasha
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

[sensitive content hidden] deserves a pay rise!

Revisado el 11/9/2024

Difficult with the technical side but have had a great experience with [sensitive content hidden]

Difficult with the technical side but have had a great experience with [sensitive content hidden]

Puntos a favor

A lot of the automated features such as consent, medical, reminders, follow ups, reviews

Puntos en contra

Difficult to learn how to use the system, but [sensitive content hidden] has been amazing and very supportive

Respuesta de Pabau

Hi Natasha, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! On top of the support you've been receiving, to maximize your Pabau account, we would recommend booking a 1:1 success meeting (if you haven't already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7:
Pabau Academy (300+ lessons) - https://academy.pabau.com/
Knowledge Base (600+ articles) - https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/

Thank you again. Your feedback helps us improve.

Best regards,
Alex
Product Marketing Manager

Soumendra
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great clinical software. A must have!

Revisado el 23/9/2024

Amazing, I can't think of using any other software.

Amazing, I can't think of using any other software.

Puntos a favor

The software keeps getting better.
I love the automation.

Puntos en contra

Intermittent software issues but its less frequent now.

Alternativas consideradas

Fresha

Razones para cambiar a Pabau

Pabau is much better software compared to others.

Respuesta de Pabau

Hey Soumendra, thanks for the review - we are happy to have you onboard! Please ask anyone else in your team to also leave an honest review! To maximize your Pabau account, book a 1:1 success meeting (if you haven't already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7:
- Pabau Academy (300+ lessons) - https://academy.pabau.com/
- Knowledge Base (600+ articles) - https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/

Thank you again. Your feedback helps us improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Erika
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best business app

Revisado el 26/11/2024

Great experience, really enjoying what pabau can offer to our clinic.

Great experience, really enjoying what pabau can offer to our clinic.

Puntos a favor

Easy to work is like next generation app for clinics , has everything in ine for clinics

Puntos en contra

Would love if pabau would have phone line so if problem could call .

Nas
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very happy so far!

Revisado el 29/10/2024

It’s been good, any problems I had were quickly resolved

It’s been good, any problems I had were quickly resolved

Puntos a favor

After care support, [sensitive content hidden] has been exceptionally supportive.

Puntos en contra

Need more functions on mobile particularly android although they are implementing new features all the time

Alternativas consideradas

Phorest

Razones para cambiar a Pabau

Aftercare support available and having one point of contact was important for us
Emma
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Pabau Support

Revisado el 18/3/2024

I’ve personally been very pleased with the support. Generally issues are resolved quickly.

I’ve personally been very pleased with the support. Generally issues are resolved quickly.

Puntos a favor

The ability to market to clients based on treatment criteria & the reporting function is excellent

Puntos en contra

Setting up templates isn’t straightforward if you’re used to using Windows

Alternativas consideradas

Phorest

Razones para elegir Pabau

It was limited in functionality and the business outgrew it

Razones para cambiar a Pabau

I felt it was more appropriate for our type of clinic. Phorest seemed more appropriate for a hair or beauty salon

Respuesta de Pabau

Thanks for the review Emma - please ask anyone else in your team to also leave an honest review!

Also, while I am here, make sure you have checked our new lessons on https://academy.pabau.com regarding templates and remember you can book 121 success meetings who can help you do this here:-

https://support.pabau.com/meetings/pabau/success-meeting

https://support.pabau.com/meetings/pabau/success-meeting-us

For anyone else considering Phorest - check here https://pabau.com/compare/phorest/

Dr
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Fantastic Team—Incredibly Helpful with Setup

Revisado el 29/7/2024

Overall, my experience with Pabau has been very positive. The setup process was straightforward and...

Overall, my experience with Pabau has been very positive. The setup process was straightforward and the support team was incredibly helpful throughout. The system efficiently manages our daily operations, streamlining tasks and improving workflow. The virtual consultations and SMS features are particularly valuable, enhancing client communication and making everything run more smoothly. Pabau has been a reliable and effective tool for our clinic.

Puntos a favor

Pabau has been a great fit for our clinic. The setup was smooth, and the support team has been incredibly helpful. It handles most of our daily operations efficiently, making everything run more smoothly. I especially appreciate the virtual consultations and SMS features—they make communicating with clients much easier. Highly recommend!

Puntos en contra

Pabau is a good system, though the setup I thought would have been challenging. Thankfully, their supportive team was very helpful throughout the process

Respuesta de Pabau

Hi Dr J, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To maximize your Pabau account (and to get expert help around setup), book a 1:1 success meeting:
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7:
- Pabau Academy (200+ lessons) - https://academy.pabau.com/
- Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/

Thank you again. Your feedback helps us improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Maegan
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Better execution of the basics, customer service very good

Revisado el 30/7/2024

Puntos a favor

The customer service is great, I am on the chat most days and have an answer to my questions within a couple of hours. The reminders, pre care and after cares are excellent and the desktop is lovely to use.

Puntos en contra

We use the app and it just does not keep up with Pabau on the desktop, which is a shame as it is what we use the most and this was explained to the agent when Pabau was sold to us. The basics don't always work as they should, clients haven't been getting reminders for over 2 weeks now. Get the basics spot on before implementing any other features I would say.

Respuesta de Pabau

Hi Maegan, thanks for the review. Regarding your feedback - To help you with the overall setup and get the most out of Pabau (also around the app) - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting

Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. We've been working extremely hard on the development of new features and overall system performance. Although rare, let us know if you run into any issues.

P.P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Abhi
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Pabau Review

Revisado el 3/4/2024

The set up and implementation was extremely easy and smooth. Customer Service has been great so...

The set up and implementation was extremely easy and smooth. Customer Service has been great so far.

Pricing has to be competitive and certain features need to be improved

Puntos a favor

I liked the Calendar feature, REcords Management feature, Templates are handy, Marking for Botox etc are compatible, Notifications are well designed.

Puntos en contra

The least I liked is their PRescription feature which is complicated to use. Also the birthday templates are not fancy. Customer review template is also not up to the mark.

Respuesta de Pabau

Hi Abhi, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau (including setup of prescriptions and templates) - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Michael
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Pabau after one year

Revisado el 22/5/2024

Overall very good. There are a few elements mentioned above which would bring it into excellent all...

Overall very good. There are a few elements mentioned above which would bring it into excellent all round for me.

Puntos a favor

I like the ease of moving from clinical notes to photos to appointments to admin - all smoothly transition. Photos are easy to import and show side by side.

Puntos en contra

I would like easier direct entry to fields such as medical history, family history, social history rather than only have it automated from the medical questionnaire form.
Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system for things like BMI, CVS risk, dementia screen etc

Respuesta de Pabau

Hi Michael, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau (including help with automating medical forms and results) - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Aleksandar
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Pabau is an excellent software

Revisado el 30/10/2024

Excellent software; it will make my life much easier because it contains all the features I need to...

Excellent software; it will make my life much easier because it contains all the features I need to run my clinic smoothly plus superb customer service and support.

Puntos a favor

Excellent software and support from purchasing the software until the last configurations tailored to my needs. The staff is super helpful and provides outstanding customer support and online training on all aspects, such as setting up an account, configuring Pabau to my needs, helping with Stripe integration, uploading my templates, marketing advice, tips for my practice, etc. Pabau is easy to use and offers numerous useful features. I am exceptionally pleased about Pabau 2, too. It is a good value for money.

Puntos en contra

Nothing so far; I am pleased to purchase Pabau.

Jasmine
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Pabau review

Revisado el 30/7/2024

great and really happy. They have a lot of great options available.

great and really happy. They have a lot of great options available.

Puntos a favor

great support! They are always there to help when it is needed.

Puntos en contra

some blips when moving over systems but this is all resolved.

Respuesta de Pabau

Hi Jasmine, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau - we would recommend booking a 121 meeting anytime, available 21 hours a day via the following links (if you haven’t done that already):

- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/

Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.

Best regards,
Alex
Product Marketing Manager

P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Megan
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for small - medium sized businesses!

Revisado el 8/10/2024

Puntos a favor

I like that Pabau is cloud based and easy to navigate. The training videos are really helpful and customer support is straight forward and quick to respond.

Puntos en contra

When the portal is open and being used by multiple devices, it does not update unanimously on each device until the page is refreshed. Once you know this, you get into a habit of actively refreshing the page before booking someone in to avoid double bookings.

Sukhvinder
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent highly recommended

Revisado el 29/8/2024

Excellent service excellent support and customer service

Excellent service excellent support and customer service

Puntos a favor

Easy to use while having complex features that make practice management all in one solution

Puntos en contra

All of it seems great so far. Adding ownSMS provider would be good

Respuesta de Pabau

Hi Sukhvinder, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To maximize your Pabau account, book a 1:1 success meeting (if you haven't already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us

Additionally, explore these resources available 24/7:
Pabau Academy (200+ lessons) - https://academy.pabau.com/
Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/

You can also get instant support via https://pabau.com/support-centre/

Thank you again. Your feedback helps us improve.

Best regards,
Alex
Product Marketing Manager

P.S. We would love to hear from you regarding your ideas for improvement. Reach out to let us know more.
P.P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/

Pamela
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use, professional booking system

Revisado el 11/12/2024

10/10 I would highly recommend pabau for any aesthetic business owner

10/10 I would highly recommend pabau for any aesthetic business owner

Puntos a favor

Ease of use and the support chat is excellent

Puntos en contra

Having a difficult time in clinic with the pabua2 switch over. The pabua team have [sensitive content hidden] great in dealing with our enquiries

Corina
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good booking system

Revisado el 7/11/2024

Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized...

Pabau’s invoicing and payment processing are seamless too, helping us keep our finances organized and professional. We also use Pabau’s automated reminders, which clients appreciate and reduce no-shows significantly.

Puntos a favor

Pabau has allowed us to focus more on delivering exceptional service to our clients by making our backend operations much more efficient and professional.

Puntos en contra

One minor area of improvement would be the learning curve; there are a lot of features to explore, so onboarding took some time. However, their support team has been responsive and helpful, answering our questions promptly and even offering training sessions.