--- description: Información actualizada sobre Salesforce Commerce Cloud. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Salesforce Commerce Cloud con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Commerce Cloud: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de plataforma de comercio electrónico B2B](/directory/2627/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/133739/salesforce-b2c-commerce) # Salesforce Commerce Cloud Canonical: https://www.getapp.com.mx/software/133739/salesforce-b2c-commerce Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/133739/salesforce-b2c-commerce?page=2) > Salesforce B2C Commerce ayuda a las empresas a diseñar, lanzar y administrar sitios web de comercio electrónico para gestionar sus pedidos, precios, catálogos de productos, jerarquías de cuentas, pagos y más. Permite a los agentes de servicio acceder a escaparates e historial de pedidos de en tiempo real, así como procesar pedidos y pagos por teléfono. > > Veredicto: 97 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 97 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Salesforce - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Arabia Saudita, Austria, Bélgica, Canadá, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, Irlanda, Israel, Italia, Noruega, Países Bajos, Portugal, Reino Unido, Sudáfrica, Suecia y 1 más ## Funciones - API - Acceso móvil - Alertas y notificaciones - Auditoría de inventario - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CRM - Carro de compra - Catalog Management - Catálogo de productos - Comercio móvil - Control de inventario - Creación de informes/análisis - Cuentas de clientes - Equipamiento - Gestión de SEO - Gestión de almacén - Gestión de campañas - Gestión de canales ## Integraciones (en total: 100) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap … y 85 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de plataforma de comercio electrónico B2B](https://www.getapp.com.mx/directory/2627/b2b-ecommerce-platform/software) ## Categorías relacionadas - [Software de plataforma de comercio electrónico B2B](https://www.getapp.com.mx/directory/2627/b2b-ecommerce-platform/software) - [Sistema de gestión de pedidos](https://www.getapp.com.mx/directory/594/order-management/software) - [Plataformas de comercio electrónico](https://www.getapp.com.mx/directory/744/ecommerce/software) - [Software de comercio electrónico multicanal](https://www.getapp.com.mx/directory/1065/multi-channel-ecommerce/software) - [Sistema de inventario](https://www.getapp.com.mx/directory/324/inventory-management/software) ## Alternativas 1. [NetSuite](https://www.getapp.com.mx/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Odoo](https://www.getapp.com.mx/software/102445/odoo) — 4.2/5 (1294 reviews) 3. [Shopify](https://www.getapp.com.mx/software/8275/shopify) — 4.5/5 (6667 reviews) 4. [WooCommerce](https://www.getapp.com.mx/software/101759/woocommerce) — 4.5/5 (1040 reviews) 5. [Wix](https://www.getapp.com.mx/software/90955/wix) — 4.4/5 (10606 reviews) ## Opiniones ### "Great software but complicated to handle" — 5.0/5 > **Leticia** | *24 de octubre de 2021* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster. > > **Puntos en contra**: Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports. > > It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need. ----- ### "Transforming Retail with Salesforce Commerce Cloud" — 5.0/5 > **Usuario verificado** | *19 de enero de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What i enjoy the most about the Salesforce Commerce Cloud would be that they have such a great reputation at bringing together online and offline customer experiences. I also really love the powerful AI integration they have which personalizes the recommendations for products and the search results are based on each individuals shopping behavior. To me the improved my shopping experience as a whole. I like how the platform provides detailed insights into shoppers behavior, sales trends, inventory, and everything else. Whether you’re growing fast or even dealing with seasonal downfalls Salesforce Commerce Cloud scales with ease. You never have to worry about server management or any downtime during any high- traffic events. It grows alongside your business needs. > > **Puntos en contra**: While Salesforce Commerce Cloud is a very powerful tool, it may be overwhelming for smaller businesses such as myself or for those just starting out. If I wasn't very computer savvy I'd probably experience more hiccups than what I have. The setup process can be bit complex, and the platform’s extensive features set can require time and expertise to fully gain some understanding in. Another con that I personally saw is the cost. To me it's definitely a bit on the pricier side, for small to medium sized businesses for sure. Although the platform is highly customizable, some businesses with specific needs may find it a bit difficult to get the platform exactly to what they require with any assistance from the creator of the program. > > Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy. The platform’s strength lies within its ability to provide a personalized shopping experience across all channels while seamlessly bringing together other Salesforce products. In my opinion it’s best for medium to large businesses whom have the resources to fully utilize its capabilities. Despite the higher price point and potential learning curve, Salesforce Commerce Cloud offers a level of flexibility and scalability that sets it apart from other platforms in the market. Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help businesses deliver personalized shopping experiences across all channels. ----- ### "Salesforce Review" — 3.0/5 > **Sahil** | *26 de enero de 2025* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful > > **Puntos en contra**: Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly ----- ### "Salesforce Commerce Cloud: Powerful but Costly" — 5.0/5 > **Arturo** | *3 de marzo de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the most Salesforce Commerce Cloud for its scalability, AI personalization, and seamless integration with other Salesforce products. > > **Puntos en contra**: High cost, complex setup, and customization limitations > > Powerful but costly and complex to customize ----- ### "Your go to online buisness software" — 5.0/5 > **Tiffany** | *1 de marzo de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love that its your go to for all your online buisness needs from selling your things to services. You can personalize it to your liking/needs, it has AI to help you with promoting etc, and keeps track of all your sales, orders and accounts. So it most definitely your guru for all online commerce stuff > > **Puntos en contra**: There is nothing i can say thats bad about saleforce my experience has been awesome > > My overall experience has been nothing but positive and keeps getting better\!\!\! ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/133739/salesforce-b2c-commerce?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/133739/salesforce-b2c-commerce) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados