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Halp

El primer sistema conversacional de emisión de tickets de Slack para equipos de operaciones modernos

5 /5 (1 opinión) ¡Escribe una reseña!

Calificación general

5 /5
  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Funciones
100%
Un ha recomendado esta aplicación
1 opinión
Randy T.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product, Great People.

Revisado el 9/1/2020

Every single person I have interacted with at Halp is passionate about the product and how it can help me. They are super supportive and knowledgeable, so not only do they listen to my feedback, but they have great ideas of how to use Halp fully with the other tools I have.

Puntos a favor

I am in an environment with Slack and Zendesk used heavily. I love that I now have these tied together in an easy way to be able to quickly push tickets without even having to go back to the web interface. There own ticketing system backend is ever improving and I fully intend to move my IT team off of Zendesk and over to Halp fully, hopefully within this next year. Also, the BetterCloud integration to be able to kick off workflows is AWESOME.

Puntos en contra

They did originate as BubbleIQ and have grown into what they are now. Because of this, the feature set it still growing. That is not a horrible Con, as they are actively growing the feature set and constantly seek input from customers to determine the best roadmap.