Management of Things

4.6 (7)
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Gestión de gastos de telecomunicaciones

Calificación general

4.6 /5
(7)
Relación calidad-precio
4.7/5
Funciones
4.6/5
Facilidad de uso
4.3/5
Asistencia al cliente
5/5

100%
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Reseñas de 7

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Amazing Support

Revisado el 13/1/2020

Puntos a favor

Easy to use.
Great Dashboards.
Inventory by location

Puntos en contra

Always explaining how Tellennium is to others.

Sean
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

TIMS Review

Revisado el 22/7/2020

Our primary business problem was having too many invoices and too many telecom vendors that were...

Our primary business problem was having too many invoices and too many telecom vendors that were difficult to manage and negotiate both contractually and from a service perspective. TIMS has been essential in allowing us to focus on taking care of things that have a direct impact on patient care instead of managing telecom vendors and looking for cost savings without a complete understanding of the market and what charges might be exorbitant.

Puntos a favor

I like the visibility I get from TIMS into our entire portfolio of telecom contracts. Having a simple but central console to look at everything from a few custom views and a single window is a huge improvement to keeping track of things using spreadsheets and various other tools that aren't quite as complete as TIMS.

Puntos en contra

I haven't found anything that is a true dissatisfier at this time. I have a lot of road to cover and so far there haven't been any issues.

Brian
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

TIMS Works!

Revisado el 25/6/2020

As I sated, overall TIMS is very functional just some tidbits here and there that could improve...

As I sated, overall TIMS is very functional just some tidbits here and there that could improve user experience.

Puntos a favor

Ease of use is my biggest Pro. It has shown improvement that creates a more efficient work flow

Puntos en contra

There are some point of software that seem a bit redundant. Sometimes responses to a ticket or MAC are delayed

Robert
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Tellennium Review

Revisado el 23/6/2020

I have had a great experience with Tellennium. I highly recommend them

I have had a great experience with Tellennium. I highly recommend them

Puntos a favor

It is very user friendly once you are trained to use the software. If you have any question, customer service is very quick to respond with help.

Puntos en contra

Pulling Granite billing is very difficult.

Jeff
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Overall great product

Revisado el 25/6/2020

Overall great tool for managing multiple carriers, services, and accounts. Due to the complex...

Overall great tool for managing multiple carriers, services, and accounts. Due to the complex nature and diversity of carrier invoicing, TIMS is helping us understand our spend and what we have deployed per location to assist in decision making and cost efficiencies.

We've discover MANY services that we thought were long ago terminated and hence forgotten, where the costs were buried in carrier invoices for years.

Puntos a favor

Web based
billing history
integrated service request modules
auditing
Customizable

Puntos en contra

Reporting, though flexible, is not always intuitive/logical
As deployed, there was considerable room for improvement in the carrier DID management
Required "tweeking" by Tellennium to even see/understand legacy PRI details

Barry
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Stel Tech Review

Revisado el 25/6/2020

Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility...

Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility is Key!

Puntos a favor

The breath and dept of data they collect with straightforward reporting.

Puntos en contra

Some normalizing of the data would be helpful. We have multiple Names / Address etc but they still refer to the same Location.

Robert
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Managing Teleco bills made easy

Revisado el 25/6/2020

Puntos a favor

Being able to find all POTs, DIDs and circuits in an easily searchable database is a big win!

Puntos en contra

A better searching feature with easier filters.