Opiniones de Shortcut

Se configura rápido y es una alternativa a Jira

Como se gestionan los ticket con puntuaciones

Shortcut is "just right" for our needs, and thinking back about previous companies, would have been perfect in their needs, too. It is much more than a to-do tracker but doesn't overwhelm you with flexibility. My favorite part of this software is that it's story-centric. Epics are available, but they can play a supporting role if needed. Tasks are left to the developer to fill out themselves end up being merely a checklist. This paradigm shifts the focus to deliverables and prevents gamification by closing out menial tasks just to pump up ticket closures.

As a bonus, this standardizes the language of Epics/Stories/Tasks. There is no more endless debate on what should be what. The one thing I've always seen with Jira, especially in young teams, is that the flexibility of the product creates unproductive debate and confusion about terminology.

This product focuses on product delivery. For more general applications, like issue tracking or process management, it may not be the best for that.

- Simple to learn and navigate so the team could quickly start using the product after switching- Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level- Easy to create sprints and I like the summaries provided on the story points

- You can only write stories in markdown text. Not a big issue since I've become really good at it! But it'd be good if there was a text editor instead- Sometimes when I create a story and I accidentally click out of it, I lose the progress. It'd be good if they had a draft functionality where the stories get created as a draft straight away

Nothing. I would never choose to use this product after doing a proper comparison of similar tools.

Backlog management is almost non-existent. There's no good issue filtering. Prioritization isn't a first class concept either. Epics can't be linked via dependencies for larger roadmap planning. This puts the primary focus on the team and people instead of the project, which is critical for any useful issue/bug tracker.

This software is a curated experience that intentionally limits setup and flows compared with other products like JIRA which are less "bounded." I think this is better for most teams which do not care to install extra plugins and fight with non-intuitive workflow items.

There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I want.

Seems silly, but for me, it's the ability to create tasks under a ticket, and be able to convert those into tickets on their own. Jira did not have this, and still doesn't as far as I know, but wouldn't matter - Shortcut is simple to use, and ready to go out of the box.

Doesn't have the brand recognition, so hard to convince others that its the correct solution to use.

The software is so easy to use and was really easy to set up. Almost every integration you could need is also available to make workflow quicker and more automated.

Switching from Projects to Teams has been quite difficult and required that we rework our custom board and views used for our normal agile ceremonies.

The software is incredible, it's easy to use, and the features just feats your team needs.

For Brazil it is a really expensive product, I wouldn't be able to pay the complete version, although I know that the free plan locks features that would be really helpful. Some international companies vary the price based on the exchange rate. That would allow to sell your product here easily. For example, for a team of 7 the price would be $84,00, that makes almost R$500,00 here that is almost the same as all the shopping (food, grocery..) for a family of two for a month. See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that the company name would be used for the URL, now it is very long and very ugly to share.

Shortcut is amazing for non-profits who need a flexible and no- to low-cost task/project management platform.

Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories into epics and projects.

This software has many cool features which helps make my development process easy and fun, and this is very important because you don't wanna worry about other things when you are busy with your product. The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task. It's super easy to use Shortcut features without going into much details as it's self reflective.

As of right now I haven't across anything that is annoying or considered as disadvantage. I'm sure team Shortcut will be up for any feedback.

This software can be used for many different things. It is a diverse app you can schedule appointments, use it for marketing or for customer management.

I have not had any problems with the app.

I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team. It's easy for our engineers to create and manage tasks, and easy for me to get a bird's eye view of the work in progress.

Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember.

Works as expected for an agile project management software; lots of different ways to add granularity (or not) depending on the team's needs. I use it a bit differently when interfacing with PMs vs. developers, and it works well for both. There are a variety of ways to label, flag, track, and segment tasks so it can fit most needs.

Due to all the customizability, understanding the views and different flags and how they interact can take time. For example, a "team" category may be selected but not a "project" category, so then a task may not show up in a given view. This is ok so long as your team knows what they are looking for and things are assigned appropriately.

Can branch out the epic easily from origin when too much topic / stories relate to one single task, easy to manage.

Report : difficult to view milestone and every team member epic / stories completion, declared start and end date vs actual end date.Charging fee : I have team member join and leave, empty seat is a waste of money.

It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to ShapeUp

Tasks/Ideas can easily get lost due to poor organization of shortcut

Fast. Easy to onboard. Easy to use.Clear

I like everything, even that one day their team called us to hear us out

Clubhouse has a modern UI that feels fast. Search is very powerful and you can usually find past issues that you are looking for without a great deal of work.

The Clubhouse APIs are relatively new and while they are good, they do not cover everything you might need to do. The integrations with Slack are OK and maturing.