Opiniones de Showpass

Showpass

Una aplicación de venta de entradas para los organizadores y participantes de eventos

Calificación general

4.7 /5
(366)
Relación calidad-precio
4.6/5
Funciones
4.5/5
Facilidad de uso
4.6/5
Asistencia al cliente
4.6/5

97%
Un ha recomendado esta aplicación
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Reseñas de 366

JEFF
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ShowPass to Keep Your Event or Find an Event

Revisado el 15/3/2020

As noted above, Showpass is currently showing a sense of care and concern with the pandemic...

As noted above, Showpass is currently showing a sense of care and concern with the pandemic coronavirus by giving their clients a sense of less worry as events are being cancelled or postponed. Truly stepping out front to ensure credits, refunds and a general sense of compassion as we all endure this terrifying time in our world. Their commitment to our ( me as a user ) safety and well being with minimal losses that are out of our general handling are exactly what Showpass is playing a larger role in. This gives a lot of us a sense of satisfaction and excellent customer service. They are a large leader in event sales and in the scope for people putting on these events as well. They keep us a little calmer by showing how well they value their clients.

Puntos a favor

I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.

Puntos en contra

I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.

Shannon
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great system, easy to use

Revisado el 15/11/2023

Mostly good experience and easy to use. Have recommended to other organizations

Mostly good experience and easy to use. Have recommended to other organizations

Puntos a favor

That allows you to set up individual and packages

Puntos en contra

The ease of set up of packages having to redo stuff could be improved on

Oliver
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass Review

Revisado el 30/12/2019

Top notch, love the low service fees

Top notch, love the low service fees

Puntos a favor

Everything is very easy to use including the app which helps with check ins and stats while away from the desktop

Puntos en contra

Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN]
is amazing. Always hear back ASAP even over the holidays :)

Respuesta de Showpass

Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)

Tammy-Jo
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Korora Choir Association showpass

Revisado el 20/11/2023

Good - easy to use, has most of the features we need.

Good - easy to use, has most of the features we need.

Puntos a favor

Ease of use, especially for the volunteers.

Puntos en contra

Sometimes the max. number of tickets has behaved strangely. We also don't like that we can't see our donor report.

Alternativas consideradas

Brown Paper Tickets y Eventbrite

Razones para cambiar a Showpass

Reasonable cost and features that we wanted
Tony
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Satisfied

Revisado el 15/11/2023

Excellent customer support. Easy to launch. Meetings were scheduled promptly and timely.

Excellent customer support. Easy to launch. Meetings were scheduled promptly and timely.

Puntos a favor

Easy managment. No paperwork. No printing hard tickets

Puntos en contra

Scanner - we had weak wifi but resolved at this time.

Karen
Calificación general
  • Sector: Recaudación de fondos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

FairTickets

Revisado el 15/11/2023

Puntos a favor

Showpass is very easy to use, simple, quick and efficient.

Puntos en contra

Only con is the cost, cost is more than reasonable though in comparison to other similar providers.

Ashlee
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The honky Tonk markets

Revisado el 15/11/2023

It’s been a positive experience all round.

It’s been a positive experience all round.

Puntos a favor

Showpass is smooth transactions from beginning right up to showtime

Puntos en contra

It can be a bit pricey if you have to build more then one event within the event to manage different groups

Nayeeb Al
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Review - VSEUS

Revisado el 17/11/2023

Decent, experience in using was good. Pricing was high. Overall a mix of good and bad

Decent, experience in using was good. Pricing was high. Overall a mix of good and bad

Puntos a favor

Convenient, good UI/UX, easy to coordinate event ticketing

Puntos en contra

Very expensive, sometimes turns out to be an unaffordable option for a student org.

Otto
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass Rocks

Revisado el 18/11/2023

Absolutely awesome, love all services that showpass offers.

Absolutely awesome, love all services that showpass offers.

Puntos a favor

Best Tickets Site small business going out there today.

Puntos en contra

Just wish payout was faster so we didn't have to wait for our money.

Mary
Calificación general
  • Sector: Recaudación de fondos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass takes care of all your needs for events.

Revisado el 16/11/2023

They are there to help at all times. I am 61 and used ledger books and boxes of receipts for...

They are there to help at all times. I am 61 and used ledger books and boxes of receipts for events. I just click and get a full report to print off.

Puntos a favor

I can create freely my events designs to make the unique to each event.

Puntos en contra

There is nothing I have to say negative.

Geoffrey
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Administrators point of view

Revisado el 10/12/2019

I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer...

I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer who looks after the business side so I am not really familiar enough to comment.

Puntos a favor

Relatively easy to enter events. Customer entry is fairly straight forward. Many features but Showpass has been agreeable to adding some things that we needed to make management of ticket sales a little easier.

Puntos en contra

Anything that I didn't real like has been changed to suit. For instance for a season ticket package in assigned seating the first year we had to get Showpass to connect the events to the seat graphic. They made a change we can now do it ourselves. The maid it easier to identify transactions to designated seat. So I don't have any cons that I can think of right now.

Dany
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Loved the time frame booking options! Very helpful during the pandemic.

Revisado el 24/9/2020

As noted above, I loved the software. Not to mention, their fees were really good for the platform...

As noted above, I loved the software. Not to mention, their fees were really good for the platform they provide and were a lot lower than some other platforms. Will definitely use their software for my next event.

Puntos a favor

Showpass is honestly the easiest platform I’ve used in terms of being a user. Loved the checkout process as It doesn’t even require an account to be created and everything is done in a few “clicks”. Not to mention they had so many features that were very helpful given the COVID-19 event environment. We were scared of showing up to our event where people would all arrive at once and be overcrowded at the doors. Showpass has a feature where you can give the customer the option to select time frames (whether its 15-minute, 30-minutes, 1 hour apart) and select a time to arrive! Made it so easy for us to select the time frame we wanted and didn’t have to worry about overcrowding and capacity issues.

Puntos en contra

I didn’t come across too many cons per se but would have loved if their website had some informational videos on how to use various components as an event organizer! I’m always looking for videos on how to do things and this this would be helpful from an organizer perspective. Not that I needed it this time around but could be helpful for my next event I host.

Sheena
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

review

Revisado el 30/1/2021

good overall experience

good overall experience

Puntos a favor

single event builds are easy - i like being able to customize ticket text and confirmation emails

Puntos en contra

recurring events are tedious to build
recurring events are listed out of order in organizer info & widgets
small programming errors arise for recurring events

wish there were more price options, by donation
wish there was google calendar integration

Respuesta de Showpass

Hi Sheena,

Thanks so much for your review. We're happy to hear that you have been able to make use out of our customizable ticket text and confirmation emails.

We're always looking to make our software to be as user-friendly and seamless as possible. We will definitely take your comments into account.

-Showpass

Adam
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Windsor Championship 2018-2019

Revisado el 12/5/2019

My overall experience has been great which is why we decided to use your services again in 2019. ...

My overall experience has been great which is why we decided to use your services again in 2019. Rep. has been fantastic in addressing our needs and concerns very quickly and making sure we are taken care of as much as possible.

Puntos a favor

I liked how easy it was to use from and end user standpoint. It is easy to follow the steps and directions and complete the transaction with ease. I also liked the customer service I received from the very beginning. We had the customer service create the events for us right from the very beginning and did a great job with the events given the amount of information we were looking to collect.

Puntos en contra

The countdown clock. Should be able to change the length of time taken to complete a registration and transaction. ...or make it more visible to the customer completing the transaction. I understand why it is there (ticket sales etc) but you should be able to change it per event...in my opinion.

Baran
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software, Even Better Support

Revisado el 13/3/2019

We've tried many different ticket companies for our events in the past and Showpass is by far the...

We've tried many different ticket companies for our events in the past and Showpass is by far the best with the greatest customer support. The software is constantly evolving and progressing which we love. The team listens to our feedback and we often see the response to that feedback integrated into the software shortly after.

Puntos a favor

The software integrates beautifully with our website, allowing us to keep our visitors on our site without redirecting them to a third party page. The software is very flexible allowing detailed customization specific to your event and ticket process.

The team at Showpass do a great job to ensure the software is current with the latest in technology. Last year we integrated Showpass with Facebook for the first time and it worked great.

The support and team backing this software is one of the greatest assets. Quick to respond, very helpful, and can always find a solution to a problem.

Puntos en contra

The POS system is somewhat lacking and can be cumbersome when attempting to use the software for sales live at the event. Every year new features are added which helps improve it, but it could still be better.

Sometimes the way we have to set up our ticket packages and pricing forces us to create multiple events per event, which results in the beautiful built in reporting system not being as intuitive as we'd like.

Liam
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super friendly staff and fast response time!

Revisado el 8/10/2020

I'll definitely use Showpass for future events (both free and/or paid) and would recommend it to my...

I'll definitely use Showpass for future events (both free and/or paid) and would recommend it to my friends. I find some other softwares take so long to set up events and this has been the fastest set up I've done to date. They also have an awesome integration with Facebook so I could actually sell tickets through the event on there as well. I am excited to use the platform in the future.

Puntos a favor

Their customer service is really top shelf! After I created my account, one of their staff called me and asked if I needed any help getting set-up. I had a few questions which they answered over the phone and also followed up with an email as well if I needed more assistance. I really wanted to up-sell my next event so people would see both when they were at checkout and their sales person showed me their event up-selling feature which was helpful and easy to use. Although my event was only for a couple hundred tickets it was nice to get that level of customer service. I will be using Showpass for my future events.

Puntos en contra

Technologically speaking I sometimes struggle with certain types of software and don't want to spend a lot of time setting up my events. Showpass made it easy for me to set up my event in a few minutes and the software was very easy to follow.

Dustyn
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass - Bust Loose

Revisado el 13/3/2019

I have always had a good experience and the staff are almost always on hand to help out too!

I have always had a good experience and the staff are almost always on hand to help out too!

Puntos a favor

I like it's ease of use with creating events and add-ons for them as well as it's integration right into our website. Also they are always bringing new features out all the time!

Puntos en contra

I wish I could access our network from the mobile to look up a guests name and phone number. Also having a ticket package integration where they could choose a specific option after the package.

Trevor
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass is by far the best

Revisado el 4/1/2020

Puntos a favor

The overall ease of use and ability to have emoloyees sell tickets through the site is an outstanding benefit over every other site. The service fees are lower than any other site I've felt with and create alot more sales due to it being cheaper to sell tickets.

Puntos en contra

I have nothing I can list as a con about showpass.

Kalman
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A great platform to sell tickets

Revisado el 31/5/2019

Puntos a favor

Very user friendly system, the electronic tickets are convenient and customers like to use them, customer service is excellent, email campaigns work well

Puntos en contra

Paying for email campaigns is not something I am happy about, also it is frustrating when credit card fraud charge backs happen often and usually many weeks after a show has been settled without any word prior about the issue.

Jackie
Calificación general
  • Sector: Juegos de azar y casinos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass is awesome

Revisado el 17/12/2019

We love using Showpass. The customer support team is extremely helpful and quick in their...

We love using Showpass. The customer support team is extremely helpful and quick in their responses for assistance. We have streamlined our event process and it makes executing events much more simple and we have less headaches with our events.

Puntos a favor

Showpass is very easy to use from start to finish. From using the main dashboard, to using the app, it is very simple to learn, and put into use for all our events.

Puntos en contra

Nothing specifically - it has all the requirements we need to be able to execute our events seamlessly.

Christina
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Showpass for Conference in 2018

Revisado el 30/5/2019

Puntos a favor

Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business.

Puntos en contra

Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up.

Alternativas consideradas

Eventbrite

Razones para cambiar a Showpass

Local company with lower service fees.
Jake
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Very useful software

Revisado el 26/5/2019

Showpass allowed me to grow the business by allowing all employees to have access to what the...

Showpass allowed me to grow the business by allowing all employees to have access to what the managers use and taking pressure off of us.

Puntos a favor

The ease of teaching and learning this software. Very user friendly all around.

Puntos en contra

Lack of options for mobile at the time when I was using it most.

Gary
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Powerful ticketing software

Revisado el 15/10/2020

My company was looking for the ability to create bulk events and understand customer transaction...

My company was looking for the ability to create bulk events and understand customer transaction info. We are able to easily see conversions, and which dates/times are more popular for our customers.

Puntos a favor

- Showpass has very useful features such as: bulk generating events, abandoned carts & emailing guests. These features stand out compared to other ticketing softwares I have used in the past.
- The Customer Support staff are quick to help out if I get stuck anywhere
- They are Canadian!
- The Facebook integration is unique and has allowed me to expand on my marketing efforts

Puntos en contra

Nothing too concerning, I wish I could expand further on their integration with Benevity (be able to offer more than 1 charity to donate to during checkout).

Respuesta de Showpass

Hi Gary!
Thanks for taking the time to fill out a review! We're glad you hear you find so many of our features helpful!

Meryl
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love the system!

Revisado el 29/5/2019

Puntos a favor

Easy to use as a organizer and user. Customer service responds very fast when there’s an issue!

Puntos en contra

Design could look a little more modern.

Paul
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best ticket company

Revisado el 21/2/2019

Fantastico

Fantastico

Puntos a favor

The customer service was absolutely fantasic

Puntos en contra

Canadians. They are all canadians, every single one.