
Showpass
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Reseñas de 366

- Sector: Hostelería
- Tamaño de la empresa: 5,001-10,000 empleados
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
ShowPass to Keep Your Event or Find an Event
Revisado el 15/3/2020
As noted above, Showpass is currently showing a sense of care and concern with the pandemic...
As noted above, Showpass is currently showing a sense of care and concern with the pandemic coronavirus by giving their clients a sense of less worry as events are being cancelled or postponed. Truly stepping out front to ensure credits, refunds and a general sense of compassion as we all endure this terrifying time in our world. Their commitment to our ( me as a user ) safety and well being with minimal losses that are out of our general handling are exactly what Showpass is playing a larger role in. This gives a lot of us a sense of satisfaction and excellent customer service. They are a large leader in event sales and in the scope for people putting on these events as well. They keep us a little calmer by showing how well they value their clients.
Puntos a favor
I wanted to express gratitude as it plays out in Today's current situation with covid-19 and the health and safety of event goers. I am purely a user and have not used my showpass account in quite some time. Aside from having excellent event purchase options and tickets to the best, I have seen what a positive position the company is taking to put some peace of mind to those of us scared by or impacted by the current coronavirus outbreak. This company is showing that we ( the clients) matter by backing ticket sales with refundable options or to back out by choice with virtually no penalty. Truly a step above by alerting their client list rather than by having us do the work.
Puntos en contra
I like the layout and in this particular review noted very positive aspects. As a user there are basic little things that might give me a sense of lesser satisfaction - pricing for events as an example-but there isn't anything on a larger scale at this time that bothers me.
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great system, easy to use
Revisado el 15/11/2023
Mostly good experience and easy to use. Have recommended to other organizations
Mostly good experience and easy to use. Have recommended to other organizations
Puntos a favor
That allows you to set up individual and packages
Puntos en contra
The ease of set up of packages having to redo stuff could be improved on
- Sector: Música
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass Review
Revisado el 30/12/2019
Top notch, love the low service fees
Top notch, love the low service fees
Puntos a favor
Everything is very easy to use including the app which helps with check ins and stats while away from the desktop
Puntos en contra
Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN]
is amazing. Always hear back ASAP even over the holidays :)
Respuesta de Showpass
Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Korora Choir Association showpass
Revisado el 20/11/2023
Good - easy to use, has most of the features we need.
Good - easy to use, has most of the features we need.
Puntos a favor
Ease of use, especially for the volunteers.
Puntos en contra
Sometimes the max. number of tickets has behaved strangely. We also don't like that we can't see our donor report.
Razones para cambiar a Showpass
Reasonable cost and features that we wanted- Sector: Deportes
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Satisfied
Revisado el 15/11/2023
Excellent customer support. Easy to launch. Meetings were scheduled promptly and timely.
Excellent customer support. Easy to launch. Meetings were scheduled promptly and timely.
Puntos a favor
Easy managment. No paperwork. No printing hard tickets
Puntos en contra
Scanner - we had weak wifi but resolved at this time.
- Sector: Recaudación de fondos
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
FairTickets
Revisado el 15/11/2023
Puntos a favor
Showpass is very easy to use, simple, quick and efficient.
Puntos en contra
Only con is the cost, cost is more than reasonable though in comparison to other similar providers.
- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The honky Tonk markets
Revisado el 15/11/2023
It’s been a positive experience all round.
It’s been a positive experience all round.
Puntos a favor
Showpass is smooth transactions from beginning right up to showtime
Puntos en contra
It can be a bit pricey if you have to build more then one event within the event to manage different groups
- Sector: Administración educativa
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Review - VSEUS
Revisado el 17/11/2023
Decent, experience in using was good. Pricing was high. Overall a mix of good and bad
Decent, experience in using was good. Pricing was high. Overall a mix of good and bad
Puntos a favor
Convenient, good UI/UX, easy to coordinate event ticketing
Puntos en contra
Very expensive, sometimes turns out to be an unaffordable option for a student org.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass Rocks
Revisado el 18/11/2023
Absolutely awesome, love all services that showpass offers.
Absolutely awesome, love all services that showpass offers.
Puntos a favor
Best Tickets Site small business going out there today.
Puntos en contra
Just wish payout was faster so we didn't have to wait for our money.
- Sector: Recaudación de fondos
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass takes care of all your needs for events.
Revisado el 16/11/2023
They are there to help at all times. I am 61 and used ledger books and boxes of receipts for...
They are there to help at all times. I am 61 and used ledger books and boxes of receipts for events. I just click and get a full report to print off.
Puntos a favor
I can create freely my events designs to make the unique to each event.
Puntos en contra
There is nothing I have to say negative.
- Sector: Artes escénicas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Administrators point of view
Revisado el 10/12/2019
I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer...
I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer who looks after the business side so I am not really familiar enough to comment.
Puntos a favor
Relatively easy to enter events. Customer entry is fairly straight forward. Many features but Showpass has been agreeable to adding some things that we needed to make management of ticket sales a little easier.
Puntos en contra
Anything that I didn't real like has been changed to suit. For instance for a season ticket package in assigned seating the first year we had to get Showpass to connect the events to the seat graphic. They made a change we can now do it ourselves. The maid it easier to identify transactions to designated seat. So I don't have any cons that I can think of right now.
- Sector: Banca
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Loved the time frame booking options! Very helpful during the pandemic.
Revisado el 24/9/2020
As noted above, I loved the software. Not to mention, their fees were really good for the platform...
As noted above, I loved the software. Not to mention, their fees were really good for the platform they provide and were a lot lower than some other platforms. Will definitely use their software for my next event.
Puntos a favor
Showpass is honestly the easiest platform I’ve used in terms of being a user. Loved the checkout process as It doesn’t even require an account to be created and everything is done in a few “clicks”. Not to mention they had so many features that were very helpful given the COVID-19 event environment. We were scared of showing up to our event where people would all arrive at once and be overcrowded at the doors. Showpass has a feature where you can give the customer the option to select time frames (whether its 15-minute, 30-minutes, 1 hour apart) and select a time to arrive! Made it so easy for us to select the time frame we wanted and didn’t have to worry about overcrowding and capacity issues.
Puntos en contra
I didn’t come across too many cons per se but would have loved if their website had some informational videos on how to use various components as an event organizer! I’m always looking for videos on how to do things and this this would be helpful from an organizer perspective. Not that I needed it this time around but could be helpful for my next event I host.
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
review
Revisado el 30/1/2021
good overall experience
good overall experience
Puntos a favor
single event builds are easy - i like being able to customize ticket text and confirmation emails
Puntos en contra
recurring events are tedious to build
recurring events are listed out of order in organizer info & widgets
small programming errors arise for recurring events
wish there were more price options, by donation
wish there was google calendar integration
Respuesta de Showpass
Hi Sheena,
Thanks so much for your review. We're happy to hear that you have been able to make use out of our customizable ticket text and confirmation emails.
We're always looking to make our software to be as user-friendly and seamless as possible. We will definitely take your comments into account.
-Showpass
- Sector: Deportes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Windsor Championship 2018-2019
Revisado el 12/5/2019
My overall experience has been great which is why we decided to use your services again in 2019. ...
My overall experience has been great which is why we decided to use your services again in 2019. Rep. has been fantastic in addressing our needs and concerns very quickly and making sure we are taken care of as much as possible.
Puntos a favor
I liked how easy it was to use from and end user standpoint. It is easy to follow the steps and directions and complete the transaction with ease. I also liked the customer service I received from the very beginning. We had the customer service create the events for us right from the very beginning and did a great job with the events given the amount of information we were looking to collect.
Puntos en contra
The countdown clock. Should be able to change the length of time taken to complete a registration and transaction. ...or make it more visible to the customer completing the transaction. I understand why it is there (ticket sales etc) but you should be able to change it per event...in my opinion.
- Sector: Organización de eventos
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Software, Even Better Support
Revisado el 13/3/2019
We've tried many different ticket companies for our events in the past and Showpass is by far the...
We've tried many different ticket companies for our events in the past and Showpass is by far the best with the greatest customer support. The software is constantly evolving and progressing which we love. The team listens to our feedback and we often see the response to that feedback integrated into the software shortly after.
Puntos a favor
The software integrates beautifully with our website, allowing us to keep our visitors on our site without redirecting them to a third party page. The software is very flexible allowing detailed customization specific to your event and ticket process.
The team at Showpass do a great job to ensure the software is current with the latest in technology. Last year we integrated Showpass with Facebook for the first time and it worked great.
The support and team backing this software is one of the greatest assets. Quick to respond, very helpful, and can always find a solution to a problem.
Puntos en contra
The POS system is somewhat lacking and can be cumbersome when attempting to use the software for sales live at the event. Every year new features are added which helps improve it, but it could still be better.
Sometimes the way we have to set up our ticket packages and pricing forces us to create multiple events per event, which results in the beautiful built in reporting system not being as intuitive as we'd like.
- Sector: Seguros
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Otro durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Super friendly staff and fast response time!
Revisado el 8/10/2020
I'll definitely use Showpass for future events (both free and/or paid) and would recommend it to my...
I'll definitely use Showpass for future events (both free and/or paid) and would recommend it to my friends. I find some other softwares take so long to set up events and this has been the fastest set up I've done to date. They also have an awesome integration with Facebook so I could actually sell tickets through the event on there as well. I am excited to use the platform in the future.
Puntos a favor
Their customer service is really top shelf! After I created my account, one of their staff called me and asked if I needed any help getting set-up. I had a few questions which they answered over the phone and also followed up with an email as well if I needed more assistance. I really wanted to up-sell my next event so people would see both when they were at checkout and their sales person showed me their event up-selling feature which was helpful and easy to use. Although my event was only for a couple hundred tickets it was nice to get that level of customer service. I will be using Showpass for my future events.
Puntos en contra
Technologically speaking I sometimes struggle with certain types of software and don't want to spend a lot of time setting up my events. Showpass made it easy for me to set up my event in a few minutes and the software was very easy to follow.
- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass - Bust Loose
Revisado el 13/3/2019
I have always had a good experience and the staff are almost always on hand to help out too!
I have always had a good experience and the staff are almost always on hand to help out too!
Puntos a favor
I like it's ease of use with creating events and add-ons for them as well as it's integration right into our website. Also they are always bringing new features out all the time!
Puntos en contra
I wish I could access our network from the mobile to look up a guests name and phone number. Also having a ticket package integration where they could choose a specific option after the package.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass is by far the best
Revisado el 4/1/2020
Puntos a favor
The overall ease of use and ability to have emoloyees sell tickets through the site is an outstanding benefit over every other site. The service fees are lower than any other site I've felt with and create alot more sales due to it being cheaper to sell tickets.
Puntos en contra
I have nothing I can list as a con about showpass.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A great platform to sell tickets
Revisado el 31/5/2019
Puntos a favor
Very user friendly system, the electronic tickets are convenient and customers like to use them, customer service is excellent, email campaigns work well
Puntos en contra
Paying for email campaigns is not something I am happy about, also it is frustrating when credit card fraud charge backs happen often and usually many weeks after a show has been settled without any word prior about the issue.
- Sector: Juegos de azar y casinos
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass is awesome
Revisado el 17/12/2019
We love using Showpass. The customer support team is extremely helpful and quick in their...
We love using Showpass. The customer support team is extremely helpful and quick in their responses for assistance. We have streamlined our event process and it makes executing events much more simple and we have less headaches with our events.
Puntos a favor
Showpass is very easy to use from start to finish. From using the main dashboard, to using the app, it is very simple to learn, and put into use for all our events.
Puntos en contra
Nothing specifically - it has all the requirements we need to be able to execute our events seamlessly.
- Sector: Administración gubernamental
- Tamaño de la empresa: 10,000+ empleados
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Showpass for Conference in 2018
Revisado el 30/5/2019
Puntos a favor
Customer support was very responsive and friendly. Lots of options for pricing promotions and discounts. Easy to use interface. Local, Calgary-based business.
Puntos en contra
Ticket bundling and group packages need to be done from the backend by Showpass staff. Was a bit tedious to always contact them when I needed to get these sorts of tickets set up.
Alternativas consideradas
EventbriteRazones para cambiar a Showpass
Local company with lower service fees.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very useful software
Revisado el 26/5/2019
Showpass allowed me to grow the business by allowing all employees to have access to what the...
Showpass allowed me to grow the business by allowing all employees to have access to what the managers use and taking pressure off of us.
Puntos a favor
The ease of teaching and learning this software. Very user friendly all around.
Puntos en contra
Lack of options for mobile at the time when I was using it most.
- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Powerful ticketing software
Revisado el 15/10/2020
My company was looking for the ability to create bulk events and understand customer transaction...
My company was looking for the ability to create bulk events and understand customer transaction info. We are able to easily see conversions, and which dates/times are more popular for our customers.
Puntos a favor
- Showpass has very useful features such as: bulk generating events, abandoned carts & emailing guests. These features stand out compared to other ticketing softwares I have used in the past.
- The Customer Support staff are quick to help out if I get stuck anywhere
- They are Canadian!
- The Facebook integration is unique and has allowed me to expand on my marketing efforts
Puntos en contra
Nothing too concerning, I wish I could expand further on their integration with Benevity (be able to offer more than 1 charity to donate to during checkout).
Respuesta de Showpass
Hi Gary!
Thanks for taking the time to fill out a review! We're glad you hear you find so many of our features helpful!
- Sector: Entretenimiento
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love the system!
Revisado el 29/5/2019
Puntos a favor
Easy to use as a organizer and user. Customer service responds very fast when there’s an issue!
Puntos en contra
Design could look a little more modern.
- Sector: Entretenimiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best ticket company
Revisado el 21/2/2019
Fantastico
Fantastico
Puntos a favor
The customer service was absolutely fantasic
Puntos en contra
Canadians. They are all canadians, every single one.