--- description: Información actualizada sobre Telegram. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Telegram con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.mx/software/114023/telegram Página: 1 de 258\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) > Telegram Messenger es una plataforma de mensajería móvil y de escritorio basada en la nube, con el respaldo de aplicaciones nativas para los sistemas operativos y dispositivos más populares. Los usuarios o grupos pueden conectarse y realizar llamadas de voz, enviar mensajes, multimedia y archivos de todo tipo a través de un servicio cifrado de extremo a extremo. > > Veredicto: 6406 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 6406 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Telegram Messenger ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, coreano, español, inglés, italiano, neerlandés, portugués, árabe - **Países disponibles**: Emiratos Árabes Unidos, Reino Unido ## Funciones - API - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento seguro de datos - Arrastrar y soltar - Asistencia por vídeo - Búsqueda/filtro - Chat en tiempo real - Chat y mensajería - Comunicaciones a demanda - Comunicación multicanal - Comunicación por lotes - Conferencias - Discussions/Forums - Gestión de contactos - Gestión de proyectos - Herramientas de colaboración - Llamadas de audio - Mensajes en grupo - Personalización ## Integraciones (en total: 2) - Instagram - WhatsApp ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) ## Categorías relacionadas - [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software) - [Herramientas para trabajar en equipo](https://www.getapp.com.mx/directory/1257/team-communication/software) - [Programas de mensajería instantánea](https://www.getapp.com.mx/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.mx/software/105615/microsoft-teams) — 4.5/5 (10941 reviews) 2. [Slack](https://www.getapp.com.mx/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Connecteam](https://www.getapp.com.mx/software/105401/connecteam) — 4.6/5 (5060 reviews) 4. [Google Workspace](https://www.getapp.com.mx/software/90761/google-apps-for-business) — 4.7/5 (17484 reviews) 5. [Google Chat](https://www.getapp.com.mx/software/132791/chat) — 4.5/5 (2379 reviews) ## Opiniones ### "Faster messaging app with heavy file sharing" — 4.0/5 > **Nishant** | *2 de mayo de 2025* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups su - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups supports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming suports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming > > **Puntos en contra**: - Issues around fair usage - having content which is not appropriate for the users or violating copyright - Storage of user data on proprietary servers leading questions around privacy - Regular chats does not have end to end encryption - Not a preferred app for private communication - Lacks the benefits of building eco-system, as it doesn't offer wider range of benefits except messaging and file sharing > > Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with privacy and fair usage issues. ----- ### "Highly recommend\!" — 5.0/5 > **Usuario verificado** | *3 de diciembre de 2025* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. > > **Puntos en contra**: The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. > > Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended\!\! ----- ### "powerful for messaging but no spam control" — 3.0/5 > **Babatunde** | *22 de abril de 2025* | Marketing y publicidad | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Don't get me wrong, telegram is a wonderful app in terms of API features for messaging bot creators and all and i really like the UI and he messaging system. > > **Puntos en contra**: This app is the den of scammers and i had to stop using it for a while to protect my sanity because most spammers also use it for their nefarious activities but sadly because its a decentralized app any one can build bot around it which are then used for the most rediculous spammy activititoes known to man. > > Talk about a place where everything goes, including adult content, you dont want to tie that kind of app with your personal details. ----- ### "About Telegram" — 5.0/5 > **Cylei** | *19 de enero de 2026* | Medios de difusión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about Telegram is how easy it is to message people. It’s a great software for team communication and usually has no bugs and issues. > > **Puntos en contra**: What I like least about telegram is how sometimes it can take up to 3 minutes to fully send a message. Other than that it’s great. > > My overall experience with Telegram has been great. I’ve been using it for a very long time and It’s a very great value for money. ----- ### "Friends, Fun, Roleplay, Sharing IMG/VID/ETC, everything you can imagine\<3" — 4.0/5 > **Joonas** | *26 de noviembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to install ad user. Lots of pricary options even though they are kinda behind premium accounts. > > **Puntos en contra**: Some weird desicions e.g. support of multiple platforms (linux can be makde fokm but I dunno how safe it is.) It feels also kinda risk to store al the data on the servers. Would be nice yo have more control over content visibility and maybe even p2p option forsharinh some files that are not looked good for normally. Bots should also have somekinda indikacator so you woud instanly know if it is a bot or not. Also would be nice to have verified accounts without 3rd party tricks. (not mandatory ofc.) But somwthing is could be good. More lang options. Its been going better, but you still dont talk e.g. Finnish with other people. Maybe lots of things more, but I need to go to sleep. SIncerely yours, Joonas. One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people. I love TG\! > > One of my fav app nowadays. (I used to irc.) but now its kinda semianonymous service, that gathers similar minded people together and provides some not-so-vanilla-content as well for thouse you like it. Oneof the best anynomous places to meet new people. ----- Página: 1 de 258\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/114023/telegram?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/114023/telegram) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados