---
description: Información actualizada sobre Salesforce Starter. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Salesforce Starter con productos similares.
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title: Salesforce Starter: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/230/crm/software) > [Salesforce Starter](/software/112791/salesforce-essentials)

# Salesforce Starter

Canonical: https://www.getapp.com.mx/software/112791/salesforce-essentials

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> Salesforce Essentials es una solución CRM basada en la nube, destinada a pequeñas empresas, que permite a los usuarios administrar clientes potenciales, oportunidades, procesos de ventas, solicitudes de soporte y mucho más.
> 
> Veredicto: 224 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 224 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: USD 25.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, húngaro, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano
- **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Filipinas, India, Indonesia, Japón, Malasia, México, Países Bajos, Reino Unido, Singapur, Tailandia, Taiwán, Vietnam

## Funciones

- A/B Testing
- Acceso móvil
- Acciones activadas por evento
- Alertas de cuenta
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Análisis de campañas
- Análisis de evolución de ventas
- Análisis de ventas
- Análisis predictivo
- Arrastrar y soltar
- Automatización de marketing
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda de clientes potenciales
- Búsqueda/filtro
- CAN-SPAM Compliance
- CRM
- CTA personalizables

## Integraciones (en total: 8)

- ActiveCampaign
- Box
- Docusign
- Dropbox Business
- Dropbox Sign
- Nicereply
- PandaDoc
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)

## Categorías relacionadas

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)
- [Software CRM online](https://www.getapp.com.mx/directory/232/online-crm/software)
- [Software de gestión de contactos](https://www.getapp.com.mx/directory/337/contact-management/software)
- [Herramientas de administración de leads](https://www.getapp.com.mx/directory/339/lead-management/software)
- [Software de análisis predictivo de leads](https://www.getapp.com.mx/directory/678/predictive-lead-scoring/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4458 reviews)
2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6973 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18782 reviews)
5. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5822 reviews)

## Opiniones

### "Salesforce Admin Review" — 4.0/5

> **James** | *19 de octubre de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and how you display the system to the end users which can keep it easy for them to use
> 
> **Puntos en contra**: The range of features does in turn make take away from the core capability of the system which is to be a good crm; it lacks basic features you would expect from a product so expensive sometimes
> 
> Overall very good, there’s a reason it’s the top CRM in the world, but the backend is very difficult to manage, lots of nuances and takes a dedicated person to manage the platform

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### "Works Great\!  Increases our Closing Percentage by 20%" — 4.0/5

> **Rex** | *14 de agosto de 2021* | Comercio mayorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The integration with all of our other systems and software.
> 
> **Puntos en contra**: The setup is a little tricky when using other software with Salesforce.  It really helps to have good support from any other vendors products you want to integrate with Salesforce.  Examples being Quickbooks, ShipRush, Verizon Connect, etc.  We have many departments and different software in each.  So being sure you have API support is critical.
> 
> So far its been very good.  We also use other modules from Salesforce.  After demoing about 4 packages, we went with Salesforce.  Knowing that they are the primary leader in CRM, helped in that decision, as most of our other applications have APIs to intergrate with.

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### "No quick details or references without running reports" — 3.0/5

> **Lisa** | *7 de junio de 2023* | Software informático | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: I like the contact database and the information stored.
> 
> **Puntos en contra**: I don't like the email functionality or the notes / tasks available.  I don't like that you cannot view the activities tab and see what notes were taken without having to expand each note.
> 
> It is a lot of extra work for someone wanting details on a customer.

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### "Salesforce as a Database" — 4.0/5

> **Patrick** | *31 de julio de 2022* | Servicios financieros | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: I like that the product has the ability to be completely customized to one's needs.
> 
> **Puntos en contra**: As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software.  There was very little customer service and it was overseas.  It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects of the software.
> 
> As it is a massive and comprehensive product, I don't need such an overwhelming software.  Overall, it didn't meet my company's needs, but if a company has tech department, this could be a fantastic product.

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### "Easy to Use" — 5.0/5

> **Katelynn** | *9 de diciembre de 2022* | Recaudación de fondos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like that it works as a CRM even though it was created for a slightly different purpose. As a grant writer I can record every interaction with a funder and I can include the proposal and any other documentation we have received. It is easy to find the entire history with that organization and it really helps me track everything in one place.
> 
> **Puntos en contra**: I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it. I use task tracking to record every interaction I have with a funder but it doesn't perfectly fit for that. For instance I want to record that I emailed them and I have to select a "due date" but there isn't a due date for that. I just put today's date but I wish I could customize it so that it just said date. It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.
> 
> Overall this is a great product. As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.

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