Opiniones de Ticket Tailor
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Reseñas de 483
- Sector: Educación superior
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Experiencia con Ticket Tailor
Revisado el 19/9/2023
En general es una buena herramienta que no cobra comisiones por cada entrada vendida, sino que...
En general es una buena herramienta que no cobra comisiones por cada entrada vendida, sino que ofrece planes mensuales o anuales según el número de eventos y de asistentes.
Puntos a favor
Me gusta que el software no cobra comisiones por cada entrada vendida, sino que ofrece planes mensuales o anuales según el número de eventos y de asistentes.
Puntos en contra
Esta bastante interesante, pero debo seguir usándolo.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Eficazmente
Revisado el 5/2/2023
Puntos a favor
Es sumamente importante ya que hace fácil llevar a cabo actividades indispensables en nuestro uso.
Puntos en contra
Hasta ahora nada, ya que todo me parece importante
![Kathy](https://cdn0.capterra-static.com/profile-images/linkedin/67235fa4f677bae90b7304ae708f8192.jpeg)
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A hidden treasure - Ticket Tailor has been critical in my organization's response to covid
Revisado el 14/12/2021
My nonprofit organization relies heavily on visitor admission revenue to help advance our mission....
My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.
Puntos a favor
Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!
Puntos en contra
It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!
Alternativas consideradas
EventbriteRazones para cambiar a Ticket Tailor
It looked more user friendly and was more economical.- Sector: Investigación
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Tickety boo!
Revisado el 7/11/2024
Excellent. The chat box is answered quickly and expertise shared.
Excellent. The chat box is answered quickly and expertise shared.
Puntos a favor
It's easy to use, both to set up events, but also for the audience to book tickets
Puntos en contra
There is no searchable events platform, for new audience members to discover new events
- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Good System!!
Revisado el 23/12/2024
Puntos a favor
Payments come 7 days to my account after received.
Puntos en contra
not being able to see what was paid, and what is pending easily
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Good features, need better summaries
Revisado el 23/10/2019
Much better than Eventbrite.
Much better than Eventbrite.
Puntos a favor
I like the immediacy of it and the fact that it easily links up to Stripe for fast payments.
Puntos en contra
I always need to do print screens of the events I've held and the total amounts made for my accountants, because there's no feature to have a summary of the income for each product. I've asked the question but Ticket Tailor has referred me to Stripe, however Stripe don't show you what you've made per product, only money coming in. So it's a bit of an annoying vicious circle.
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Best Experience with Ticket Tailor--thank you for your wonderful customer service
Revisado el 1/10/2024
It was the best experience. In fact, I have many future events, and I will keep using them every...
It was the best experience. In fact, I have many future events, and I will keep using them every time and recommend them to others.
Puntos a favor
It is so user-friendly, and their customer support is great. They respond to you right away at any hour if you have any questions. That is extremely helpful when I needed a response right away. And it was so easy to create the event and print the box office reports.
Puntos en contra
I found it time-consuming to navigate how to find a way to receive payment from ticket sales. And wanted to see if they could expand using more services like Venmo or PayPal for one to receive payment.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
New User 2024
Revisado el 14/10/2024
Easy to set up, easy to share and back end easy to navigate
Easy to set up, easy to share and back end easy to navigate
Puntos a favor
Easy set up, set up our first event in 15 minutes
Puntos en contra
Nothing major, all seems to be straight forward
Alternativas consideradas
Blackbaud eTapestryRazones para cambiar a Ticket Tailor
Seamed more straight forward than alternatives- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for Charities!
Revisado el 6/11/2024
Puntos a favor
Easy to use, cheapest out there, charity discounts
Puntos en contra
Difficult to see names for tickets sold.
Alternativas consideradas
EventbriteRazones para cambiar a Ticket Tailor
The price was more reasonable and I liked the charity discount- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love this platform !
Revisado el 26/11/2024
Fantastic customer service ! [sensitive content hidden] was brilliant ! Sorted my issue very...
Fantastic customer service ! [sensitive content hidden] was brilliant ! Sorted my issue very quickly and efficiently
Puntos a favor
It’s so simple to use . I love how easy it is to duplicate events
Puntos en contra
Some of the drop downs I don’t really understand . It could be simpler in places specifically around number of tickets
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
great service
Revisado el 11/12/2024
good service overall, easy to use and great value for money
good service overall, easy to use and great value for money
Puntos a favor
Great easy to use, good pricing structure
Puntos en contra
not advertised like eventbrite quite hard to find
- Sector: Seguros
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good Service For Smaller Events
Revisado el 25/11/2024
Puntos a favor
Easy to create and send/sell tickets for a small event.
Puntos en contra
Fees were a little high. It adds up fast as a small business.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
TicketTailor - revolutionised our business
Revisado el 24/9/2019
We have run over £300,000 of sales through - and we have had no problems with people turning up for...
We have run over £300,000 of sales through - and we have had no problems with people turning up for events who are not "on the list"
Puntos a favor
Ease of use.
Technical support team very efficient.
Monthly fees much less than "Eventbrite" style services
We choose not to have any booking fees at all for our customers.
It just works...
Puntos en contra
My only reservation is that there is no support for multiple users, although we've been told this is on the roadmap.
- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ticket Tailor is the best event software I’ve used
Revisado el 23/10/2019
I work across many clients (currently three of our clients use Ticket Tailor) and it’s easy for...
I work across many clients (currently three of our clients use Ticket Tailor) and it’s easy for both our team to use and for our clients teams to use. The reporting function is excellent and any time I’ve had a problem, their cCS TEAM usually helps solve it via chat.
Puntos a favor
I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.
Puntos en contra
The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.
- Sector: Práctica médica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Optimis Corp Review
Revisado el 2/10/2024
My overall experience has been easy going and helpful.
My overall experience has been easy going and helpful.
Puntos a favor
What I like most about Ticket Tailor is how easy the software is to use.
Puntos en contra
There is nothing I currently dislike about the software.
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent ticketing platform
Revisado el 20/9/2024
My experience so far has been excellent and I would highly recommend it as a ticketing platform.
My experience so far has been excellent and I would highly recommend it as a ticketing platform.
Puntos a favor
The platform is very easy to use. Straightforward to set up an event and then also to edit, duplicate and refund people if necessary.
Puntos en contra
So far there is nothing that I am not happy about.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ticket Tailor solved a difficult problem and did it easily
Revisado el 16/10/2023
Absolutely outstanding solve a problem, which we have been trying to solve for several years and...
Absolutely outstanding solve a problem, which we have been trying to solve for several years and did it easily and quickly
Puntos a favor
Overall ease of use, high level of support
Puntos en contra
There is nothing I dislike about TT. It works splendidly does what it supposed to do has caused us no difficulties whatsoever in implementation and use.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
10/1 would recommend - especially for new events!
Revisado el 22/11/2024
simple and quick to set up and prices are great, especially for new events. love that its connected...
simple and quick to set up and prices are great, especially for new events. love that its connected to Stripe, because that's a payment processor we know, trust and love already.
Puntos a favor
super easy to use for both us and our guests!
Puntos en contra
would've loved more template options, but what was available worked really well too.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use and cheap
Revisado el 17/6/2024
Puntos a favor
This was our first time using online ticketing. I searched through various ticketing platforms, some with ridiculous fees, and found TicketTailor, which had the lowest fees.
It was a breeze to use. It was easy to set up, worked like a charm, and everything went smoothly.
When you set it up and then never have to think about it again, you know that's a good system!
Puntos en contra
Hm, I guess I'd like to be able to sell a sponsorship package that includes numerous tickets.
- Sector: Educación primaria/secundaria
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Works brilliantly in schools
Revisado el 19/7/2023
Puntos a favor
As the Creative Arts faculty of a large secondary school, we were unhappy with the normal school solution for payments. We couldn't create seat plans, and only parents could make bookings. So we made the decision to use an external company to handle the bookings for our shows. After a lot of research, we settled on Ticket Tailor. It has completely transformed the booking experience for our parents (as well as wider families and friends), and is so easy to use from our point of view. People can't get over how professional it looks, and we have been able to keep track of ticket sales from Day One. We cannot recommend Ticket Tailor highly enough. Thank you!!
Puntos en contra
Admittedly, we are novices, but there is nothing I can think that needs altering at this stage.
- Sector: Edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best option for independent businesses
Revisado el 8/4/2023
This is the best ticketing service that I have ever used and I would recomend it to anyone, purely...
This is the best ticketing service that I have ever used and I would recomend it to anyone, purely because you dont have to wait until the event is over to collect your money
Puntos a favor
Most ticketing services don't send you your money until after the event is over and they take a massive cut. The cut that Ticket Tailor takes is much smaller and you get the money wired directly to your bank account as it comes in, which allows you to pay for the event without coming out of pocket.
Puntos en contra
Discoverability is not as good as with Event Brite, which means that people arent going to find out about you through ticket tailor, but for the money you save you can just spend a bit extra on advertisment
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
The Affordable and User-Friendly Ticketing Platform for Events
Revisado el 25/2/2023
Puntos a favor
Ticket Tailor is a great ticketing platform for events of any size. It is both affordable and user-friendly, making it easy to set up and manage events. I love the fact that Ticket Tailor allows me to customize everything from the ticket type to payment gateway. It's definitely worth checking out if you're planning an event!
Puntos en contra
Up to this point, I have been unable to uncover any negative aspects.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful Tool, Great Support, Easy to Use, Happy Customer!
Revisado el 18/2/2022
We have a small event with some unique challenges (limited parking, limited camping, comped...
We have a small event with some unique challenges (limited parking, limited camping, comped tickets, presale, retroactive discounts/refunds, etc). Planning the event has been so much easier since we found Ticket Tailor.
While the interface is EXTEREMLY easy to use, the depth of features/settings allows for a lot of flexibility for our unique event (multiple ticket types, presale/GA sale, donation options, access codes, discount codes, etc.). In addition to the full feature set, Ticket Tailor customer service has always been extremely responsive through the live chat in the web app.
I could not recommend Ticket Tailor enough for your event and looking forward to continuing to use this service as our event grows.
Puntos a favor
- Ease of use
- Competitive pricing
- Helpful support
- Wealth of features/settings
- Fun to use!
Puntos en contra
- Last event... we did not have our cellphones on a network (cell service was not available). A phone got logged out and lost the tickets checked-in. A local backup would be nice for the App.
Alternativas consideradas
Brown Paper TicketsRazones para elegir Ticket Tailor
Square was much more retail focused. We needed a ticketing app.Razones para cambiar a Ticket Tailor
More tailored to ticketing... lol.- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Moving from Eventbrite to Ticket Tailer was the best thing we did
Revisado el 27/7/2021
We had real world and online events and lots of then. TT was so much easier and faster thna EB and...
We had real world and online events and lots of then. TT was so much easier and faster thna EB and way cheaper.
Puntos a favor
We had challenges with Eventbrite at the strat of the pandemic and needed a new solution fast. I checked all the platforms out and ended up choosing Ticket Tailor. Short learning curve but easier, faster and slicker by far than eventbrite. No not as many features, but the features that are needed ar all there. Cost wise its WAY cheaper too. The whole team loves it now where EB was always a chore.
Puntos en contra
All my issues get addressed in a Zoom call with the team! Yes I can actuaklly talk to humans who make the product. That alone is a gamchanger.
- Sector: Música
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
First class, enjoyable to use, no nonsense, easy to implement
Revisado el 12/7/2022
Fantastic.
Fantastic.
Puntos a favor
TT just makes my life easier - and that's why I love it so much (and am taking the time to write an *actual* review!!!). The dashboard / event editing / ticket set up make setting up the event & seeing how it's going really easy & no stress.
I had tried so many different event platforms in the last 10 years - Eventbrite (ditched that very quickly), We Got Tickets (felt about 10 years out of date), and some others that I can't remember the name of.
Puntos en contra
Difficult to say really - I haven't encountered any negative aspects. Reading other reviews it sounds like integration with other tech might be useful, but I've just seen that TT connects with Zapier, so that basically is that covered!
Honestly, I'm 100% happy. Whoever is behind the company, keep going!