Opiniones de Ticket Tailor

Ticket Tailor

Entradas de eventos para todos los tamaños.

Calificación general

4.9 /5
(446)
Relación calidad-precio
4.8/5
Funciones
4.7/5
Facilidad de uso
4.8/5
Asistencia al cliente
4.8/5

99%
Un ha recomendado esta aplicación
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Reseñas de 446

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Experiencia con Ticket Tailor

Revisado el 19/9/2023

En general es una buena herramienta que no cobra comisiones por cada entrada vendida, sino que...

En general es una buena herramienta que no cobra comisiones por cada entrada vendida, sino que ofrece planes mensuales o anuales según el número de eventos y de asistentes.

Puntos a favor

Me gusta que el software no cobra comisiones por cada entrada vendida, sino que ofrece planes mensuales o anuales según el número de eventos y de asistentes.

Puntos en contra

Esta bastante interesante, pero debo seguir usándolo.

Yiraidy
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Eficazmente

Revisado el 5/2/2023

Puntos a favor

Es sumamente importante ya que hace fácil llevar a cabo actividades indispensables en nuestro uso.

Puntos en contra

Hasta ahora nada, ya que todo me parece importante

Damian
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Wouldn't consider anything else

Revisado el 25/7/2022

Puntos a favor

The best and very affordable online ticketing platform. Highly recommended

Puntos en contra

A bit more customisation on questions would be ideal but doesn't detract from a great product.

Richard
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ticket Tailor

Revisado el 15/12/2020

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the...

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Puntos a favor

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Puntos en contra

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement
2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Ron
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Decent product

Revisado el 23/10/2019

Puntos a favor

Simple to understand and use. Not complicated with unnecessary features.

Puntos en contra

Constant marketing emails and offers, surveys etc.

Zannah
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Choose Ticket Tailor

Revisado el 13/5/2020

Puntos a favor

I like that Ticket Tailor is a small and local business. A friend recommended it and I was attracted to it being independent and has a friendly and responsive team of staff. The software is easy to use even for those of us who are not techy.

Puntos en contra

I don't know if the events I post could also be publicised by Ticket Tailor?

Archimedes
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

First time user, very pleased.

Revisado el 25/7/2022

With Ticket Tailor we can now accurately track how many people register for an event, and compare...

With Ticket Tailor we can now accurately track how many people register for an event, and compare that to how many people actually attend the event. We can now also collect emails efficiently for producing distribution lists of attendees for thank you notes and future marketing of events.

Puntos a favor

I loved how I can have the flexibility of making the tickets either free or to determine the cost, and to factor in the additional fee for processing through Ticket Tailor.

Puntos en contra

Not being able to list specific names under one singular party. That made checking people in a little less specific than I would have liked.

Alternativas consideradas

Eventbrite

Razones para cambiar a Ticket Tailor

Slightly cheaper processing fees and the electronic method of checking people in with Tazotix.
Doug
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy to use, fair price too

Revisado el 23/10/2019

Ticket Tailor is a great way to set up and promote my art workshops - it's easy both for me and my...

Ticket Tailor is a great way to set up and promote my art workshops - it's easy both for me and my customers.

Puntos a favor

It is very easy to set up events using Ticket Tailor - and the pricing feels fair and is flexible too. I love that you can pause your membership to suit you.

Puntos en contra

No current issues, I am happy with the way the software performs, with the set up and the price I pay too.

John
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

First Time user that will be back

Revisado el 13/9/2021

Great experience! We will use Ticket Tailor again for future events.

Great experience! We will use Ticket Tailor again for future events.

Puntos a favor

As a first time user of a ticketing event software platform I really appreciated the logical layout of setting up and the ease of use. Responses from customer service were always prompt and detailed. I like that while there were many other functions we didn't use (Seating charts, group notifications, ect) that we didn't have issues with just using the ticket tracking and sales functionality.

Puntos en contra

I'd like to have had the opportunity to more directly link non-support payment systems (Venmo) with the Offline payment. Mind you we didn't have any issue having people pay that way but being able to link more payment systems would have been a nice to have

Alternativas consideradas

Brown Paper Tickets y Eventbrite

Razones para cambiar a Ticket Tailor

In the reviews we did I like the smaller company feel of Ticket Taylor, made ups feel like we would be seen as a valued customer not just another revenue stream. In addition the price was the best for the services we needed.
Tom
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Outstanding

Revisado el 23/10/2019

I enjoy the versatility in ticket options and being able to control multiple discounts and voucher...

I enjoy the versatility in ticket options and being able to control multiple discounts and voucher codes at ease.

Puntos a favor

This software is very user friendly and if you are having trouble, the customer support is very quick and thorough on responding!

Puntos en contra

To be honest, I can’t think of a con. I found this site to be the most user friendly amongst two other major sites.

Alternativas consideradas

Brown Paper Tickets y Eventbrite

Razones para cambiar a Ticket Tailor

Less fees and hassle. We also get the money upfront!
James
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love the Ticket Tailor!

Revisado el 23/10/2019

Puntos a favor

Needed a simple solution to my performance ticketing that's quarterly so not super intense or urgent. Ticket Tailor fills the role perfectly for my non-profit.

Puntos en contra

Isn't as intuitive as I'd like but when you're dealing with a bunch of different types of events and venues, you have to expect there'll be extra hoops to jump through.

Craig
Calificación general
  • Sector: Recaudación de fondos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Feature packed, easy to use & great for charities

Revisado el 9/9/2021

The learning curve was not steep at all. Within an hour I had my first test event created. The...

The learning curve was not steep at all. Within an hour I had my first test event created. The knowledge base is easy to navigate. The support team via the chat bot are very responsive, with all questions answered to my satisfaction within a matter of minutes. Furthermore, their discount for charities is to be applauded as every little saving on expense means more to distribute to local charitable causes.

Puntos a favor

Key features I like
- Mutliple ticket types and groups
- Numerous branding options
- Customisation of the ticket checkout process and tickets themselves
- Ability to use HTML for event description
- Promo codes
- Option to ask for a voluntary donation during the ticket purchase
- Management of ticket refunds

Puntos en contra

- Whilst they support the venue location being a set of geo co-ordinates, this would be better as a separate input (i.e. you can choose either postcode or geo co-ordinates as the venue address basis, rather than entering the geo co-ordinates into the venue name - as you then lose the ability to name the venue place)
- The HTML editor could be improved to support either external, internal or inline CSS

Alternativas consideradas

TicketSource y Eventbrite

Razones para cambiar a Ticket Tailor

Primary reasons - Clear pricing - Configuration features and simplicity - Charities discount - No commitment
Edward
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

For the independent musicians

Revisado el 13/6/2019

Overall, very pleased with the software and no major qualms other than the ticket customization....

Overall, very pleased with the software and no major qualms other than the ticket customization. Very low learning curve, quick money deposits, relatively inexpensive fees and can always reach out to their team if needed.

Puntos a favor

I really like the ease of use and how simple it is to setup a store front for tickets. Super quick set up time and very accessible to manage and make quick edits if needed

Puntos en contra

I dislike the fact that we cannot customize the look of our tickets and rather are stuck with the default 'QR' coded squares that are the printable 'tickets'. We would like to see something that allows us to be creative with the presentation of our tickets and make them feel like actual concert tickets

Brodie
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Couldn't ask for more.

Revisado el 27/1/2021

It's just fantastic. It's so easy and the fact that they waived all fees for online events during...

It's just fantastic. It's so easy and the fact that they waived all fees for online events during the pandemic shows that they really are looking out for the customer.

Puntos a favor

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Puntos en contra

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

Razones para elegir Ticket Tailor

Price and functionality.

Software anterior

Eventbrite

Razones para cambiar a Ticket Tailor

Price, functionality, look and feel.
Gareth
Calificación general
  • Sector: Música
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ticket Tailor are an extremely stable online management system for selling event tickets

Revisado el 25/2/2018

Selling and monitoring of event ticket sales can be managed through your website and social media...

Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events.
You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Puntos a favor

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points.
Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as drafts to return to later, or update at any time.
You can set up different methods of payment to suit your requirements and can design the interface to match your brand.
Once set up your box office becomes fully automated, so you can check in to your dash board as frequently or infrequently as you wish and check sales and data as you wish.
They have an app you can download to your smartphone to be used for checking in, which saves on buying or hiring in barcode scanners and gives great data and feedback on attendance for future events.

Puntos en contra

As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan.
It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

Christopher
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for a nonprofit Music org

Revisado el 13/12/2019

Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the...

Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit.

Puntos a favor

Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out.

Puntos en contra

Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out.

Matthew
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Nice interface! Super easy to use!

Revisado el 16/12/2020

Excellent! They are responsive and answer your queries in a fast and timely manner. Their pricing...

Excellent! They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.

Puntos a favor

The UI of the platform is very nice and super user friendly. Love that it is able to do a broadcast of important announcements to our ticket buyers and that it is able to have many nifty functions which are built-in which allows me to customise the forms according to what I want or need. It's an excellent product! A lot of thought has been put into it to make it both versatile and user friendly.

Puntos en contra

Auto-Cancellations of Tickets. As we are handling large possible cancellations every week, it would be great if for free tickets the ticket buyers are able to cancel their tickets on their own accord so as to provide administrative ease.

It will also be good if they could include an auto-email generator for 3 day reminders, 1 day before event reminders which are automatically sent out/ common template which we could just tap on. Sort of like how they have set up their confirmation email being able to have global/ event specific.

Natalie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very good up & coming ticketing platform

Revisado el 2/7/2019

Very responsive to emails and questions.

Very responsive to emails and questions.

Puntos a favor

Almost all the features of industry-leader Eventbrite but about half the price

Puntos en contra

If you use Stripe for payments (which is the cheapest option), all events have to pay out to one bank account, which can be annoying if you run multiple events with different people. Also it doesn't have a mailing list like Eventbrite to promote your events, but otherwise very good.

Alternativas consideradas

Brown Paper Tickets

Razones para elegir Ticket Tailor

Price

Software anterior

Eventbrite

Razones para cambiar a Ticket Tailor

Cheaper
Chris
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ticket Tailor

Revisado el 15/12/2020

Very good- it has helped us immensely when running and managing events.

Very good- it has helped us immensely when running and managing events.

Puntos a favor

Very good functions and features including good order management and easy to embed on other sites.

Puntos en contra

It would be really helpful to be able to move orders between events more easily.

Faye
Calificación general
  • Sector: Vino y licores
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic Ticketing platform

Revisado el 16/12/2020

Very positive. Credit to them also for making tickets for online events free for many months this...

Very positive. Credit to them also for making tickets for online events free for many months this year.

Puntos a favor

I love the ease of use with this platform. Very easy to set up and integrate

Puntos en contra

I've had some problems with payment issues on my CC due to Stripe where a debit of 2 cents is left and then my account has been blocked because that amount couldn't be taken off my card but they have been quickly resolved by customer service.

Ali
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best third party Ticketing App

Revisado el 2/1/2020

Puntos a favor

Ticket Tailor is wonderful as it allows you to create a fully customizable form with ease. They also allow you to easily share the form in the best way for you. For me this works as a widget I can easily upload to my website. I can customize the widget and trust that it will work for my customers. From selecting the tickets to checkout I can trust customers have a professional and seamless process.

Puntos en contra

Ticket Tailor can do a better job at its paper attendee registration. Currently they focus on the QR system which works well but in events where paper is what is available they need to make that list more clear. The current attendee download option provides buyer details only while attendee details are not present. For that you would need to custom download a the order list for the events which is complicated and out of the way.

Alex
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great easy service

Revisado el 12/2/2020

Puntos a favor

We've used Ticket Tailor for a few years now for selling tickets for events; the platform is really easy to operate, you can add multiple events on different cost plans and it's very easy to add the details of the event, capacity levels, pricing and lots of information to make it easy to track sales levels as well as creating an easy sales experience for your customers. You have options to add on small charges to tickets to recoup cost of using the platform and we've always found it works out cheaper than using other ticket platforms who take a percentage of each ticket sale. Easy, great service and will continue to use.

Puntos en contra

Check-in app was a little difficult to set up as the app you need to connect had changed and this information hadn't been updated on the website, so we got it working in the end a little too late to use for our last event but will use this year.

William
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

New user couldn't be more impressed

Revisado el 21/7/2022

I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an...

I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an estimated $2,000 per production compared to our previous service. You can set your tickets up to accept a donation on top of the ticket fee to bring in more revenue. With our previous service, moving a ticket from one performance to another was complicated and frustrating. With Ticket Tailor, a few clicks and the ticket is moved and the buyer is notified. To add ticket buyers to MailChimp, we had to run a report, export it to Excel, and import it to MailChimp. I’m using a Zap on Ticket Tailor that automatically and immediately adds the buyer to a MailChimp audience each time a ticket is sold. Very easy to set up right on the Ticket Tailor site. And Customer Support!!! Unlike virtually every other company support in the world, you can pull a Ticket Tailor agent into chat in under FIVE MINUTES! If that wasn’t enough, they understand the question… AND have an intelligent answer. I have yet to have an agent tell me to hold on for “a couple minutes” while they search their manual or ask someone else. And they’re available 24x7! This service is a fantasy come true.

Puntos a favor

Cost and ease of use. Amazing customer service.

Puntos en contra

A couple features don't work as I'd like, but there is an acceptable workaround

Karen
Calificación general
  • Sector: Artes escénicas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Perfect for our needs

Revisado el 19/11/2019

Subscription that can be paused has been more cost effective than paying a fee per ticket sold,...

Subscription that can be paused has been more cost effective than paying a fee per ticket sold, particularly as our audience has grown. It has always made running events easy and efficient.

Puntos a favor

In the early stages of setting up a touring opera company, TicketTailor does everything we need it to, quickly and easily. Because we're just starting out, the fact you can pause your subscription made it the cheapest option in the end as we have largeish gaps between events. Also the option not to have a booking fee meant booking online is made more attractive rather than more expensive unlike other ticketing services. Might sound small but this is important when you're trying to encourage people to come and see opera for the first time. Everything else - links, graphics, dashboard, money transfer- works well.

Puntos en contra

Only thing is the lack of familiarity our audience has with the brand. Some of our audience, particularly the older members, perhaps feel more comfortable booking through big familiar ticketing services. I occasionally get phone calls asking to book over the phone instead so as not to put card details into the unfamiliar website. But this will come.

Helana
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Customer service and tickets sales

Revisado el 28/6/2019

I had an overall amazing experience with Ticket tailor I have been with ticket tailor for over 2...

I had an overall amazing experience with Ticket tailor I have been with ticket tailor for over 2 years.

Puntos a favor

I love how the payment setup was effortless on my end and very simple. I took me about 5 minutes to set up my ticket tailor account for my upcoming event. I also love that ticket tailor do not charge you a fee for setting up and using the service what’s amazing is they have a pay as you go service
So they take a very small percentage from every ticket sale. I also love how you can choose to set up your personal PayPal link or stripe, great service

Puntos en contra

Loved everything! Customer service is amazing!