Opiniones de Zoho Cliq

Puntos a favor

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Puntos en contra

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

Puntos a favor

Since we integrated several Zoho products into our daily use it has helped streamline communications and integrate solutions into our e-Commerce website. Cliq allows us to search history without limits on messages and the "fork split" feature allows you to fork off a conversation into its own so it's easier to keep track.

Puntos en contra

The reply to post feature is nice but it's not as good as creating threads like Slack does to track one conversation so you have to get used to forking the conversations to keep them together. It's a good solution but I prefer the create thread feature in Slack. Also having to PIN contact names to quickly send DM isn't the best. I'm not sure why other users aren't listed in Contacts.

The only other least favorite thing is how difficult it was for external users to access channels. You have to know in advance if a channel will need to be accessed by someone outside the organization.

Puntos a favor

Cliq integrates well with other Zoho apps, particularly helpful in Contact.

All the basic chat and collaboration features are there in a familiar user interface.

It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

Puntos en contra

Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms.

Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

Puntos a favor

I really like being able to get my question to a client or a co worker quickly is extremely important in my job.

Puntos en contra

If there was the ability to have a few canned responses or FAQ to ease the effort of speaking with a client and typing at the same time would be a nice feature.

Puntos a favor

This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

Puntos en contra

There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

Puntos a favor

As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Puntos en contra

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

Puntos a favor

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Puntos en contra

The mobile app can have a lot of input lag.

Puntos a favor

Zoho Cliq has been a critical tool for our every day communication and meetings, also it has been suite of SAAS that has enabled quality software services timely through solid support team providing the needed help. The Zoho provides tools to manage teams and communication among the team along with providing tools to manage workflow and accounting through zoho-books and thus has enabled us to be more productive everyday!

Puntos en contra

A bit of slowness with SAAS during peak internet hours. Other than internet dependency there are no other demerits of Zoho Cliq!

Puntos a favor

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Puntos en contra

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

Puntos a favor

If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.

Puntos en contra

It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.

Puntos a favor

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Puntos en contra

Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.

Puntos a favor

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Puntos en contra

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Puntos a favor

What I like most about Zoho Cliq is how effortless staying connected is with all of the features that the software offers.

Puntos en contra

What I like least about Zoho Cliq is the cost basis the software offers for each employee to use and utilize the service.

Puntos a favor

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Puntos en contra

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Puntos a favor

I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.

Puntos en contra

The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.

Puntos a favor

Zoho Cliq is a great platform to interact with your colleagues. You can make groups and anyone can add or delete a person. You can send all types of documents and links to others easily. You can also chat with yourself and use it to save important links and docs. You can use this application on both desktop and smartphone.

Puntos en contra

Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.

Puntos a favor

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Puntos en contra

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

Puntos a favor

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Puntos en contra

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

Puntos a favor

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Puntos en contra

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

Puntos a favor

My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.

Puntos en contra

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

Puntos a favor

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Puntos en contra

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Puntos a favor

I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.

Puntos en contra

I also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.

Puntos a favor

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

Puntos en contra

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

Puntos a favor

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.

Puntos en contra

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.

Puntos a favor

I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.

Puntos en contra

With the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.