Opiniones de Productboard

Productboard

Plataforma de gestión de productos todo en uno y herramienta de hojas de ruta

Calificación general

4.7 /5
(149)
Relación calidad-precio
4.3/5
Funciones
4.3/5
Facilidad de uso
4.3/5
Asistencia al cliente
4.7/5

97%
Un ha recomendado esta aplicación
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Reseñas de 149

Dalia
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Negocios

Revisado el 17/9/2022

Puntos a favor

me encanta que es completo para un buen analisis de lo que mas y menos se vende para que crezca mi empresa

Puntos en contra

es un poco diminuto los graficos pero igual es bueno para usar patra un analisis, se separa con colores

Ryan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product for managing large amounts of feedback into a concise roadmap

Revisado el 4/7/2019

Puntos a favor

So easy to record feedback through email, chrome, intercom, slack and many more integrations
Easy to use inbox for running through this feedback and matching it up with your roadmap
The look and feel of the site is excellent
Customer support is quick and very helpful
Excellent community including a slack channel with helpful tips, articles etc.
Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers

Puntos en contra

I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.

Usuario verificado
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Life saver for product managers everywhere

Revisado el 24/10/2019

Puntos a favor

Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.

Puntos en contra

Can't really think of anything to be honest.

Alternativas consideradas

Craft.io

Razones para cambiar a Productboard

ProductBoard is flexible so I didn't feel locked into a specific workflow. I could make ProductBoard work for me.
Nathan
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A great roadmapping and insight capture tool

Revisado el 11/5/2023

Puntos a favor

I love the UI of the platform, the app feels modern and straightforward

Puntos en contra

The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right

Martha
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Essential Product Management

Revisado el 8/11/2019

11/10

11/10

Puntos a favor

The fact that you can collect ideas directly from users and team members outside of the product team, and organize and follow up with all that feedback. As a B2C company, ideas come from everywhere and people always have ideas for new features and want to make sure they're heard!

Puntos en contra

There are SO MANY features and the ability to basically customize any of them, it can be a bit overwhelming to get started. The onboarding tutorial was pretty long in order to cover all the features, and at the end I wasn't quite sure how I needed to configure things to best suit my needs. Once I dove in, it's become essential however!

Alternativas consideradas

Jira, Trello, Slack y Google Sheets

Razones para cambiar a Productboard

There's really nothing like it as far as I can tell.
Cody
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use and helpful

Revisado el 8/11/2019

We were able to use it to communicate with others and to organize our backlog. I love how feedback...

We were able to use it to communicate with others and to organize our backlog. I love how feedback is tied to things we are working on or considering working on.

Puntos a favor

It has a good deal of flexibility and is easy to grasp.

Puntos en contra

It is not really meant for multiple teams. I am having a hard time figuring out how to manage several dev teams and their unique assignments and backlog.

Alternativas consideradas

Aha!

Razones para elegir Productboard

Needed a more tailored solution

Software anterior

Smartsheet

Razones para cambiar a Productboard

Easier to use - Aha had more features and was the exact same price.
Tanya
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Game changer

Revisado el 6/11/2019

Puntos a favor

I love being able to see accurate customer data in relation to feature requests.

Puntos en contra

The flow from feature list to roadmap is clunky

Mohamed
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Productboard

Revisado el 22/12/2019

Puntos a favor

I like that it gives you a lot of options as a product manager. Much better than to use spreadsheets. It's a great tool for conducting your work as a PM.

Puntos en contra

In certain areas, I think I would like to have a bit more flexibility in editing certain things.

Alternativas consideradas

ProdPad

Razones para cambiar a Productboard

It was more advanced. It was had a much better UI and UX also.
Richard
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Lack of Reporting lets this Product Down

Revisado el 12/10/2020

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is...

I have used Productboard in 2 companies now. The UI is a bit funny, but once you get used to it is intuitive enough. The limitations on reporting make it difficult to recommend.

Puntos a favor

Capturing feedback from external sources, prioritisation against company goals & objectives

Puntos en contra

Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated. I don't know how long features take to get released. Or to move from Long-term to short-term etc. I can't therefore set any metrics around speed of development, and can't report back to the board on where resources are being allocated. This makes the product useful for only half of my role.

Ozan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great product roadmap planner that makes everything visible

Revisado el 18/7/2019

Productboard is a very useful tool to make our relationships transparent with our stakeholders both...

Productboard is a very useful tool to make our relationships transparent with our stakeholders both inside and outside the company.

Puntos a favor

The Productboard has a beautiful interface design and is very easy to use. We can easily plan product roadmaps from general to the finest details.

Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first.

User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development processes.

Puntos en contra

Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly.
Although it has very different layouts, you may not be able to create a layout for your specific needs.

Alex
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

You need to go all in to get value for money

Revisado el 22/11/2023

Great product but you need to use all of it or else you risk multiple tools.

Great product but you need to use all of it or else you risk multiple tools.

Puntos a favor

It is intuitive and a great solution to manage product roadmap,.

Puntos en contra

It is not always easy to see the dependencies and for that reason gets difficult buy in from engineering.

Jacob
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

New on the market but still plenty of room to grow.

Revisado el 28/8/2022

Overall the team at Productboard are amazing! They are a joy to work with and their product just...

Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can’t judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard

Puntos a favor

The staff at Productboard is incredible and their product is beautiful. One of the nicest roadmap views you will ever see!

Puntos en contra

Lacking some of the features we are looking for. The team said they would be able to build them out, but we are still waiting, specifically around customer feedback management. The insights are not the easiest way of tracking customer feedback.

Alternativas consideradas

Jira

Razones para cambiar a Productboard

Price and easier to work with their team. Also the athletics of the product.
Simon
Calificación general
  • Sector: Hardware informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The end of feature spreadsheets and a great single source of truth!

Revisado el 25/10/2019

Puntos a favor

The ability to link customer insights directly to the different pains and feature requests. Before Productboard much of the insights we had to go on when designing/developing solutions would be anecdotal evidence from the commercial team or the few interviews we could do with select customers. Now we have the ability to see customers' own words about their requests before we start building, without a huge effort to dig through various conversations in Intercom or our CRM.

An easy example was when I recently got a new PM joining my team. I pointed out a few of the requests that we're coming up a lot and asked him to do scoping + initial estimation on what the feature would require. Using the customer insights he could make a detailed description of the problem we needed to solve and how we could go about it. Another benefit is the more quantitative view of the most requested things, however the visualization of this is not great as I'd like to be able to better track and visualize the change in requests over time.

Last but not least it's good to help project manage the work of the PM team as we can more easily track the stages that a feature or pain is in and what more scoping we need to do before we involve other stakeholders from the product team.

Puntos en contra

There are some great missing pieces that would hugely improve the product, such as a CRM integrations, an API and a proper Zapier integration (in lack of the first two). Right now Productboard is valuable in itself, but it would extend the value so much further if we could properly link it to our other systems.

Jessy
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

This is one of my favorite tool.

Revisado el 24/4/2023

Puntos a favor

Productboard makes it simple for teams to review and plan improvements to their products in order to achieve the company's goals. It is simple to enter ideas, notes, and plans into the system, allowing teams to grow and move forward rather than simply thinking about what they should do. To begin, teams may just use the most important features of productboard, gradually incorporating more of it into their workflow. It's not difficult to get ideas and backlogs into productboard, and seeing the development may be gratifying.

Puntos en contra

At times, the quantity of customization choices offered might be daunting. It would be beneficial if there was a feature that allowed you to reuse specific processes and features across views. Because there are so many different ways to achieve everything, I frequently wonder if I'm doing it correctly.

Inga
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Constant feedback and feature management

Revisado el 24/10/2019

Puntos a favor

I'm amazed by productboard UX that is totally covering the needs of PMs. And, eventually, the needs of the users. We can easily track all the insights and convert them to features. Amazing customer service btw.

Puntos en contra

Hm..have nothing bad to say about it. I'm using it around a year now and have never experienced any issue.

David
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Fantastic. Been using productboard for about 1 month and am loving it.

Revisado el 23/5/2018

Puntos a favor

Beautifully designed. Easy to get started and learn, yet lot's of depth to the features. So hard to single out things I like the most because almost everything is top notch and a delight. One very useful thing is how it maintains a link between features and the customer input/feedback linked to those features so the team can look back at the genesis of an idea and understand the full context. A superb little touch is a one click export of email addresses for everyone whose input is linked to a feature so you can reach out to them quickly to ask for more input, or let them know that their requested feature is available.

Puntos en contra

There are a couple of tweaks I'd love to make to help with workflow: allow contributors to add/suggest tags and changes to fields like Effort, and allow them to adjust/customize their own views of the feature board. I don't want to make them full-fledged editors, because I don't want them to be able to edit other fields. An alternative would be to grant more granular access control to editors so that you can prevent them from making certain changes; or at least to require the product manager's approval after suggesting changes.

Miroslav
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Amazing helper for every organization1!

Revisado el 24/10/2019

Puntos a favor

- central location for gathering all your product feedback from several locations
- easy collaboration with a team (e.g. comments)
- data driven decision support (e.g. user impact score, driver impact)
- roadmap preparation capabilities

Puntos en contra

There are definitely minor thing to improve, but nothing that would prevent us from using the tool efficiently. Really, we love using Product Board on a daily basis.

Victor
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Our new product goldmine!

Revisado el 6/7/2017

Better customer insights. Raw feedback that even developers can read about. Centralised team ideas.

Better customer insights. Raw feedback that even developers can read about. Centralised team ideas.

Puntos a favor

We love using the feedback highlighter tool to link it to features and components, this is such a flawless function!
The custom views you can get on the different sections of the product really make our jobs easier.
You can really deep dive into your target groups preferences, understand the major needs and remove unnecessary noise. The progress of the features is easy to track and to share with stakeholders.

Puntos en contra

On Firefox, there is a very slow scrolling speed when all features are expanded, which can be frustrating. Also, the fact that there are only one-way integrations with Trello and Github makes us create many duplicate features.

Alejandro
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great product and market leader for a reason

Revisado el 10/11/2022

Puntos a favor

It's a very easy to use product while still providing very robust functionality

Puntos en contra

There have been some features that we've missed and some integrations that would help a lot with our specific workflow, like with Asana, for example.

Alternativas consideradas

Craft.io y Aha!
Tobias
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for planning, prioritizing and communicating product development

Revisado el 6/11/2019

Planning, prioritizing and communicating product development across many individual products /...

Planning, prioritizing and communicating product development across many individual products / modules.

Puntos a favor

Higher level planning of product features with details in Jira. Ability to link stages (e.g. Design, Dev) to their individual Jira Epics. Communication of Roadmap and easier prioritization and capacity planning. Link customer feedback to Features.
Great and responsive customer support when it's needed.

Puntos en contra

Somewhat high price per admin user. We'd add more users at a different price point.

Marcel
Calificación general
  • Sector: Software informático
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

This product made me a better product manager.

Revisado el 11/6/2018

Puntos a favor

As a CEO of an early stage company, I wear a lot of hats. I had to find a way to create really clear roadmaps for the team and change them as we itterate that was visual, easy an most importantly, fast. Productboard was everything I was looking for and so much more.

- The UI looks fantastic.
- There are views for every kind of roadmap discussion, whether that's sprints, waterfall, high level, releases. However you run development or create roadmaps, there's a view that supports the context of that conversation.
- Once you get an understanding of how it works, adding features and prioritizing/categorizing them is a breeze.
- The tools for prioritization and impact scoring are super easy and helpful.
- If you're like me and are a bit new to product management, the tool will actually make you better at your job and help you show up for the product team with the types of clear, visual roadmaps they need to get on board with vision.

Puntos en contra

I had a tiny bit of trouble getting a hang of the UI the first few hours. Which was frustrating at first, then I watched a few tutorials, got the hang of it, and was off to the races. Ultimately that's pretty good for a product that is as robust as this one. But do yourself a favor and watch some tutorials before you try to create your first roadmap.

June
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Great feedback organization software

Revisado el 4/11/2019

Puntos a favor

Productboard allows me to easily understand, organize, and bucket feature requests and feedback items from our customers. As a Support Leader, it's crucial to understand where our customers are running into hiccups or what features they wish they had. Productboard allows our organization to gather insights and analyze trends based on all these customer asks. It also has a great integration with Intercom, which allows our support team to seamlessly share product feedback in a customer interaction with our Product team to process.

Puntos en contra

Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback. It's a manual process to export users' insights so that our support team can follow through on customer feedback once we've delivered on their asks. I wish it was a bit more seamless to close these feedback loops, since it does do a strong job at keeping everything organized.

Marina
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great software for Product Managers

Revisado el 4/11/2019

Puntos a favor

The ability to organize and prioritize my product roadmap and its features with a great deal of customization and granularity. Product Board has been instrumental in achieving our business goals and detail our product roadmap every step of the way.

Puntos en contra

The cost per user is a bit high. Still has to work some UI issues that are detrimental to user experience.

Andrew
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing Flexibility and Customer Service

Revisado el 23/12/2019

I was trying to produce a centralized product backlog and tool for managing the development of...

I was trying to produce a centralized product backlog and tool for managing the development of requirements through to hand-off to the Dev team.
Additionally, I was looking for a way to communicate the product roadmap to clients. ProductBoard rocked this requirement!

Puntos a favor

I love the flexibility of the product. Whenever I have had a need that I think did not quite fit - the team has been able to show me how I can configure the product to meet my request.

The customer service is fantastic! Response time has always been incredible. They also seem to take suggestions for new features and improvements seriously. Sharing their product roadmap with their customers (using their tool to do it) really shows the power of using their tools.

Puntos en contra

The only thing I would say is a 'con' so far is that their exports could be improved. This is on their product roadmap though.

Zachary
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Giving Product Managers much needed structure

Revisado el 4/12/2018

Puntos a favor

- All the tools you would want as a product manager (user research collection, prioritization, feedback dashboards).
- Fantastic UX that's very simple to use.
- Great scoring mechanisms
- Integrations are getting stronger!

Puntos en contra

I've been a long time user so most of the things I liked least are start to/have been fixed. I can't think of anything off the top of my head that I like the least?

Perhaps having more browser based extensions for users to submit feedback? Currently limited to Chrome.