Opiniones de Paycor

Paycor

Solución de RR. HH. todo en uno con HCM, nómina y control de horas

Calificación general

4.4 /5
(2,715)
Relación calidad-precio
4.2/5
Funciones
4.2/5
Facilidad de uso
4.3/5
Asistencia al cliente
4.3/5

88%
Un ha recomendado esta aplicación
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Reseñas de 2715

Jose
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Buena aplicacion

Revisado el 6/2/2023

Puntos a favor

Una de las ventajas de Paycor es que es una solución integral que permite a las empresas administrar una amplia gama de procesos de nómina y recursos humanos en un solo lugar, lo que simplifica y agiliza el proceso. Además, Paycor ofrece una amplia gama de herramientas de seguimiento y reporting para ayudar a los gerentes a mantener una visión clara y detallada de sus procesos de nómina y recursos humanos.

Puntos en contra

Uno de los mayores contras de Paycor es que puede ser costoso comparado con otras soluciones similares en el mercado. Además, la plataforma puede ser complicada de usar para los usuarios no familiarizados con software de nómina y recursos humanos, lo que puede resultar en un proceso de implementación prolongado y difícil. Para mejorar Paycor, se podría trabajar en la simplificación de la interfaz de usuario y la navegación. También podría ser útil añadir opciones de integración con otras herramientas y servicios que las empresas puedan utilizar. Además, podrían ser útiles mejoras en las herramientas de seguimiento y reporting para ayudar a los usuarios a mantener una visión más clara y detallada de sus procesos de nómina y recursos humanos.

Respuesta de Paycor

Thank you for taking the time to provide your review of Paycor. It's great to hear that you find it to be a comprehensive solution for managing payroll and HR processes. We appreciate your feedback on the cons you've experienced, particularly the cost and user interface. We will take this into consideration as we strive to continually improve our platform and make it more accessible and user-friendly for all of our customers. Thank you for your support and we look forward to serving you in the future.

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Es un poco costoso.

Revisado el 7/8/2023

Puntos a favor

Este aplicativo tiene una gran variedad de herramientas extremadamente utiles para las areas que se requiera, intuitivo, versatil y comodo.

Puntos en contra

Es un poco costoso esa es la unica contra pero vale la pena adquirirlo.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your positive feedback regarding the wide variety of useful tools, intuitive interface, versatility, and comfort that our application provides. We understand your concern about the cost and we strive to provide value for the features and benefits we offer. We continuously evaluate and adjust our pricing to ensure that it remains competitive in the market. Thank you for choosing Paycor and for sharing your thoughts with us.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Una app increible

Revisado el 20/12/2022

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre...

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre todo con la gestión de las nóminas de mis trabajadores. Sin duda, es una app que recomendaría para ahorrar tiempo en la gestión de cualquier empresa.

Puntos a favor

Lo que más me gusta de Paycor es su dinamismo a la hora de gestionarla en mi día a día. Es una app que agiliza tu facturación, ya que con ella se pueden gestionar nóminas, el tiempo de trabajo o la asistencia.

Puntos en contra

Lo que menos me gusta es que no es una app totalmente gratuita, tiene un coste muy asequible, pero no se encuentra al alcance de todo el mundo.

Respuesta de Paycor

Hi Maria - thank you so much for your review, we are glad to hear Paycor is saving you time. I do want to let you know our app is completely free, please reach out to our service team if you are having issues!

Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Solución para la gestión de nóminas

Revisado el 25/8/2023

Puntos a favor

Es una solución de recursos humanos integral ya que no solo sirve para la gestión de nóminas sino también para el control de horario de los empleados y otras funcionalidades de reporting y seguimiento.

Puntos en contra

Me resulta una aplicación cara en comparación con sus alternativas de softwares de recursos humanos.

Respuesta de Paycor

Thank you for your review of Paycor as a solution for payroll management. We are pleased to hear that you find our platform to be an integral HR solution, providing not only payroll management but also employee time control and other reporting and monitoring functionalities. We appreciate your feedback regarding the cost of our application compared to alternative HR software options. We understand that pricing is an important consideration and we continuously strive to provide competitive pricing while delivering value and comprehensive features. Thank you for choosing Paycor and for sharing your thoughts with us.

Fabio
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Funcional, pero mala asistencia

Revisado el 14/12/2022

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos...

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos tiempo, sin embargo dejamos de utilizarlo porque ante un problema demoraron demasiado en darnos solución y asistirnos.

Puntos a favor

Tiene un precio bastante accesible que incluyen varias funciones que facilitan el pago de nóminas y gestión de personal.

Puntos en contra

Presentó fallas en algunos envíos de dinero y el servicio al cliente no fue bueno, tardaron semanas en darnos una solución.

Respuesta de Paycor

Fabio, we apologize that you have not been receiving the level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. We sincerely thank you for your partnership and will use this feedback to make further improvements.

Isidoro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Gestión empresarial RRHH

Revisado el 2/2/2023

Puntos a favor

Partiendo de la base de mi experiencia dentro del campo de la gestión de Recursos Humanos (unos 3 años), tengo que decir que es un software muy completo en términos generales, ya que permite la gestión de las diferentes tareas que se dan dentro de este ámbito en la empresa, desde la gestión de nóminas, hasta los turnos, etc.

Puntos en contra

Sinceramente, no tengo ninguna opinión negativa acerca de este software. En todo caso, por poner alguna connotación, que no queja, diría que sería pertinente un curso previo a la utilización de la misma, dado que sin ello, al principio cuesta un poco.

Respuesta de Paycor

Hi Isidoro - thank you for the kind words. We are thrilled to hear what a great fit Paycor has been for your organization!

leonardo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Recurso humanos administración en app

Revisado el 9/12/2022

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

Puntos a favor

Es una buena aplicación para poder orientar a los empleados y tener un registro de ellos.

Puntos en contra

Buena aplicación, es la que quizás faltan algunas funciones. En comparativos con excel.

Alternativas consideradas

Google Sheets

Razones para cambiar a Paycor

Las necesidades de registrar a los empleados Y obtener buena información tanto para la empresa cómo sobre los responsables en la empresa.

Respuesta de Paycor

Hello Leonardo, happy to hear Paycor is working well for your organization. If there is anything missing, please let us know, we value the insight of our clients!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

es una empresa que ofrece soluciones de gestion de recursos humanos

Revisado el 6/9/2023

Puntos a favor

facilidad de uso , su amplia gama de funciones y su atencion al cliente excepcional

Puntos en contra

problemas tecnicos , falta de funcionalidad avanzadas , carencia de soporte adecuado

Respuesta de Paycor

Thank you for your feedback on Paycor. We're glad to hear that you find our platform easy to use, with a wide range of functions and exceptional customer support. We apologize for any technical problems you may have experienced and any limitations in advanced functionality or support. We appreciate your input and will continue to work on improving our services.

Luis Felipe
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

automatiza manuales con paycor

Revisado el 26/2/2023

Puntos a favor

Paycor es fácil de usar y tiene una interfaz intuitiva que permite a los usuarios acceder y administrar

Puntos en contra

Aunque Paycor ofrece una gama de funciones y herramientas, algunas empresas pueden encontrar que la plataforma no se adapta perfectamente a sus necesidades específicas.

Respuesta de Paycor

Thank you for your review of Paycor's HR and payroll management solution. We are glad to hear that you find our software easy to use and appreciate the intuitive interface that makes it easy to manage your HR and payroll needs. We appreciate your feedback.

Yeymi
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

paycor es una plataforma todo basada en los recursos humanos

Revisado el 20/9/2022

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con...

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con respecto al area de recursos humanos

Puntos a favor

lo que mas me ha gustado es que es muy util, para recursos humanos tener un control de nomina y del personal que se maneje, tambien permite gestionar reclutamiento de personal, y horarios recurrentes

Puntos en contra

todo es muy accesible con este sofware, no tengo nada por lo que tenga que quejarme

Respuesta de Paycor

Hola Yeymi, muchas gracias por su reseña positiva. Estamos encantados de saber que está disfrutando de nuestros productos de nómina y contratación. Esperamos continuar sirviéndole a usted y a su organización!

Cortney
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Paycor Makes My Life So Much Easier

Revisado el 8/9/2022

Highly satisfied with the product and I recommend it to everyone!

Highly satisfied with the product and I recommend it to everyone!

Puntos a favor

Paycor has given us a cost savings as well as time savings. The integration between Applicant Tracking (which is amazing) and Onboarding has reduced our time to find, hire and set up new employees. Payroll processing time is dramatically faster as well as the time clock integration makes payroll easier. There is a great analytic component. The team is very helpful and we are seeing huge savings over ADP.

Puntos en contra

The tax component has been the only part that has been a little difficult. The time to get a response from this team is pretty long and it's not possible to contact them directly.

Alternativas consideradas

Paycom y isolved

Razones para elegir Paycor

Cost, lack of customer service and unnecessary steps to process payroll.

Software anterior

ADP TotalSource

Razones para cambiar a Paycor

Care for our mission, features and cost

Respuesta de Paycor

Hello Cortney, thank you so much for your positive review! We are delighted to hear Paycor has saved you time and money and that you are enjoying our onboarding product.

I do see your concern about the tax team and I wanted to let you know that we have hired many additional members to this team. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional comments please feel free to reach out to me direct at paycorlist[email protected] as I believe your feedback could be very helpful.

Melissa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

When it comes to payroll services, Paycor is one of the best

Revisado el 25/7/2023

The time spent on payroll has been reduced from two days to around two hours. From four different...

The time spent on payroll has been reduced from two days to around two hours. From four different programs, we are now down to only one. We included tools to make manager tasks like hiring new staff and conducting performance reviews considerably easier.

Puntos a favor

Because we went from paper-based to digital enrollment, we were able to save a lot of time and money thanks to this program. Our learning management system, HR, payroll, HR incentives, and employee performance reviews all rely on it. From hiring to retiring, PayCor can meet virtually all of my employment-related demands.

Puntos en contra

There is nothing wrong with PayCor, in my opinion. I made the right choice because they immediately take action whenever there is an issue. My prior two employers both used PayCor. This is just how I prefer to utilize the software.

Respuesta de Paycor

Thank you for your positive feedback! We're delighted to hear about the time and resources you've saved with Paycor. It's our priority to streamline processes for businesses like yours. Your success is our success. Looking forward to continuing our partnership!

Shauna
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Paycor

Revisado el 2/11/2023

Puntos a favor

I like that Paycor has so many opportunities for training and development of not only the product but also general HR topics.

Puntos en contra

I wish there was a single point or team that only handles our account.

Alternativas consideradas

Paycom, ADP Workforce Now y Paylocity

Razones para elegir Paycor

The company Vibe is no longer in business.

Respuesta de Paycor

Thank you for your review of Paycor! We are pleased to hear that you appreciate the numerous opportunities for training and development that we offer, both in terms of our product and general HR topics. We understand your desire for a dedicated account team, and we are continuously working to enhance our account management structure to provide a more personalized experience for our clients.

We appreciate you considering Paycor as an alternative to ADP Workforce Now, Paylocity, and Paycom. We are sorry to hear about the closure of the company Vibe and are glad that you found Paycor as a suitable replacement.

Thank you for choosing Paycor and for sharing your experience with us!

Usuario verificado
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good value but limited innovation

Revisado el 1/11/2023

Puntos a favor

Value compared to competitors for what you receive

Puntos en contra

Low levels of innovation and the product is becoming fairly dated

Alternativas consideradas

Paycom

Software anterior

Namely

Respuesta de Paycor

We appreciate your feedback and understand your concerns about limited innovation and the product becoming dated. We will take this into consideration and work towards improving our offerings to meet your expectations.

Amanda
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Paycor handles payroll, hiring, time tracking and onboarding

Revisado el 11/9/2023

The Paycor platform is intuitive and straightforward. You can set up your dashboard the way you...

The Paycor platform is intuitive and straightforward. You can set up your dashboard the way you like it so that you always have quick access to the information you use most.

Puntos a favor

We are able to meet all of our human resources technology requirements with the help of Paycor. The convenience of having payroll, scheduling, recruiting, etc., all in one easy-to-use system outweighs the "clunky" nature of the software at times.

Puntos en contra

Paycor has holes in their reporting. Reports are difficult to store, and often they don't even run. I also find the customer service to be wanting, as I am frequently ignored.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform has been able to meet your human resources technology requirements. We understand the convenience of having payroll, scheduling, recruiting, and other HR functions all in one easy-to-use system.

Regarding your concerns about reporting, we apologize for any difficulties you have experienced. We are continuously working to improve our reporting capabilities and appreciate your feedback on this matter. We will take your comments into consideration as we strive to enhance our reporting features.

We are sorry to hear about your experience with our customer service. We aim to provide excellent support to all our customers and apologize if you felt ignored. We will address this issue internally to ensure that our customer service meets the highest standards.

We are pleased to hear that you find our platform intuitive and straightforward. Customizing your dashboard to have quick access to the information you use most is one of the key features we offer, and we are glad it has been beneficial to you.

Thank you for choosing Paycor as your central hub for all your HR needs. We appreciate your business and will continue to work on improving our platform and services based on your valuable feedback.

Ben
Calificación general
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycor

Revisado el 6/11/2023

Our staff really enjoy Paycor. All of their pay information is in one place. They can see old...

Our staff really enjoy Paycor. All of their pay information is in one place. They can see old paystubs, PTO accruement, hours worked, schedule, etc without going to different places.

Puntos a favor

Paycor is easy to use and is accessible from any computer. This allows our employees to clock in from anywhere as soon as they come to work and clock out from anywhere before they leave. It also tracks PTO so that our employees always know when they have enough hours saved up or will have the hours to take vacation.

Puntos en contra

Paycor takes a little getting used to. There are several different tabs and subsections that have to be explored. Getting to something that you want or need sometimes takes a few extra clicks to navigate to.

Respuesta de Paycor

Thank you for your feedback on Paycor. We appreciate that you find our software easy to use and accessible, allowing your employees to clock in and out from anywhere. We also understand that navigating through different tabs and subsections may require some getting used to and may take a few extra clicks to find what you need. We will take your feedback into consideration to improve our user experience.

GABRIELA
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Payroll Manager

Revisado el 2/11/2023

Good with way for improvement in areas like reporting, and customer service.

Good with way for improvement in areas like reporting, and customer service.

Puntos a favor

the ability to work as multiple IDs company at all levels.

Puntos en contra

access for managers is limited. We had to create customized access. Reports templates still to improved.

Respuesta de Paycor

Thank you for your review as a Payroll Manager. We're glad to hear that you appreciate the ability to work as multiple IDs company-wide. We understand your concerns about limited access for managers and the need for improved report templates. We will take your feedback into consideration and work towards enhancing these areas, including reporting and customer service.

Lance
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

HR Software for Leaders

Revisado el 30/10/2023

Paycor has made significant improvements over the past 3 years+ we have been using the system.

Paycor has made significant improvements over the past 3 years+ we have been using the system.

Puntos a favor

The self-service tools for employees are easy and user-friendly, there are monthly updates with enhancements & minor fixes, and the navigation is easy once you get the hang of things.

Puntos en contra

Wish the system had a master reporting section rather than each module having their own spread out throughout the system.

Respuesta de Paycor

Thank you for your feedback! We're glad to hear that you find Paycor's self-service tools for employees easy and user-friendly, appreciate the monthly updates with enhancements and minor fixes, and find the navigation easy once you become familiar with the system. We understand your suggestion for a master reporting section and appreciate your input. We're pleased to hear that Paycor has made significant improvements over the years you have been using the system. We appreciate your continued support and feedback as we strive to enhance our services.

Aaron
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Aaron's review

Revisado el 17/10/2023

Great experience using paycor.

Great experience using paycor.

Puntos a favor

No geo tracking location during logins was great

Puntos en contra

There's nothing about paycor that I didn't like.

Respuesta de Paycor

We appreciate your review!

Usuario verificado
Calificación general
  • Sector: Impresión
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Not a bad system

Revisado el 11/10/2023

Puntos a favor

The wade of being able to build my own reports as needed and share them to my colleagues

Puntos en contra

Navigation or knowing where to go sometimes is tricky

Respuesta de Paycor

Thank you for your review, we are happy to hear you enjoy the ease of our report building feature. We understand that learning where to find things on a new system can be difficult and encourage you to check out our customer help center for easier navigation!

Brian
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Bait & Switch

Revisado el 12/1/2021

From the start, our experience with PayCor has been horrible. False claims during sales. Poor...

From the start, our experience with PayCor has been horrible. False claims during sales. Poor customer service. Completely self-service with little front-end training. High cost for the amount of work needed on the customer-side to maintain accurately on a regular basis.

Puntos a favor

Self-Service
Good UI
Good mobile employee functionality with GPS (mobile punches)

Puntos en contra

No integration with Quickbooks (though that was how it was sold to me)
clunky back-end data to GL migration
HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix

Alternativas consideradas

Paychex Flex, Paylocity y RUN Powered by ADP

Razones para elegir Paycor

I switched primarily because PayCor said they would integrate better with Quickbooks and eliminate my inefficient data entry every pay period (weekly). That was frankly a lie. No 360 integration exists. I needed to buy a 3rd party software adapter to even get the softwares to talk. In addition, customer service is the worst I've ever been a part of. Normal wait times are 1-3 hours just to speak to a person. Not acceptable.

Razones para cambiar a Paycor

For communicated efficiencies gained. Those efficiencies were not realized.

Respuesta de Paycor

Hi Brian - thank you for your feedback. I just wanted to let you know that we value your insights in regards to service and your issues with the QuickBooks integration and I have shared them with the team to help us improve. Thanks again for taking the time to share your experience.

Mariah
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Tries to be too much and overstretches

Revisado el 24/8/2023

Paycor doesn't function well and doesn't deliver on promises.

Paycor doesn't function well and doesn't deliver on promises.

Puntos a favor

The pay grid looks and functions well -- I appreciate that on the review page for pay roll, it's easy to click an earning code and quickly view what is being paid. I additionally like that earning codes can be customized on the employee level.

Puntos en contra

Some basic features of Paycor stop working or don't work well -- we have ongoing issues with the timeclock, and occasionally features that once worked will stop. The PTO accrual system needs serious work and the customer service is in serious need of improvement.

Alternativas consideradas

BambooHR

Razones para elegir Paycor

Coastal wasn't functioning well and wasn't a full HRIS.

Razones para cambiar a Paycor

Did not have payroll processing.

Respuesta de Paycor

We apologize for the issues you have experienced with Paycor. We understand your frustration with the timeclock and the occasional malfunctioning of features. We acknowledge that the PTO accrual system needs improvement, and we apologize for any inconvenience caused. We value your feedback and will work to address these concerns to enhance our services. Thank you for bringing this to our attention.

Tiffany
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product with a few tweaks

Revisado el 24/8/2023

In our early days of implementation and onboarding the system, everything was great. During the...

In our early days of implementation and onboarding the system, everything was great. During the pandemic, we experienced a great deal of service issues, but I feel strongly that Paycor recognized those issues and is doing a wonderful job of resolving those issues and communicating the changes/additions they are making to better service their customers.

Puntos a favor

The initial implementation of our first client ID was seamless. We then acquired another company and had to set up a separate Client ID for them. That process was a bit more complicated and it took some time to get the two Client IDs to mirror each other, but now everything is working seamlessly. We love the HR, Payroll, Time Off Tracking and Applicant Tracking Systems. The modules are easy to use and any questions or issues we have are answered timely.

Puntos en contra

The Learning Management System is not great. It's very difficult to use, and even though I've gone through the Administrator training, I am still having trouble using this module.

Alternativas consideradas

Paycom

Razones para elegir Paycor

We were looking for an all-in-one solution that was also budget friendly.

Software anterior

ezLaborManager y RUN Powered by ADP

Razones para cambiar a Paycor

I liked the look and feel of Paycor's system over Paycom.

Respuesta de Paycor

Thank you for providing such detailed feedback! We're delighted to hear that the HR, Payroll, Time Off Tracking, and Applicant Tracking Systems have been beneficial for your business. We understand that certain aspects, like our Learning Management System, may present challenges, and we're committed to enhancing our offerings based on user experiences like yours. We appreciate your patience and understanding during the pandemic, and we're always striving to improve our services and communication. Your continued trust in Paycor is greatly valued.

Kimberly
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great ATS gone silent

Revisado el 4/11/2019

I absolutely LOVED Newton. I was introduced to Newton in 2016 at one company and loved it so much,...

I absolutely LOVED Newton. I was introduced to Newton in 2016 at one company and loved it so much, I selected it for implementation at another company in 2018. The selection, evaluation and onboarding process was nearly flawless for a company that size and at the time, that new to an ATS. That company still uses Newton today. However, I hear that their calendar of improvements and upgrades have declined dramatically.

However, when I went out on my own, of course, my logical choice was Newton! I contacted them four separate times with not one call/text/email back. Such a shame to see a great company ignore one of it's greatest fans. They have recently been purchased by Paycor as a part of a bigger group of solutions. I hope they get back on track with their roots of excellent customer service and forward-thinking product development.

Puntos a favor

Ease of use for "non-recruiters" (end users)
Templates
Ease of application for candidates
Clear and readable dashboard for all users

Puntos en contra

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play.
Now- Unresponsive to an avid fan- never called me back!

Alternativas consideradas

iCIMS Talent Cloud

Software anterior

iCIMS Talent Cloud

Razones para cambiar a Paycor

Quality and ease of use Price Contract flexibility- month to month.
Keith
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Review

Revisado el 28/9/2019

When is comes to looking up info or having to get information about my benefits or employees, it...

When is comes to looking up info or having to get information about my benefits or employees, it works great. Being able to integrate insurance and time and attendence is also a nice feature.

Puntos a favor

I like how easy it is for me to get all the info about each of my employees. I can see their schedule and how much they worked also current pay and years of employment.

Puntos en contra

The time and attendence side of paycor is my least favorite part. It is slow, and looks like it was made in the 90s. It is very intuitive and takes lots of clicks to make minor changes.

Alternativas consideradas

UKG Pro

Razones para elegir Paycor

Paycom didn't have the integration we needed or wanted. It was missing some key features that we required.

Software anterior

Paycom

Razones para cambiar a Paycor

Paycor had the options we needed at the right price.