Opiniones de Accelevents

Me gusta que se pueden gestionar eventos virtuales e híbridos además de que puedes personalizar el diseño y la experiencia de cada evento.

Me gustaría que el soporte responda mas rápido las inquietudes.

Me gusta que se puede personalizar el diseño y la experiencia del evento, integrar herramientas de interacción como chats, encuestas, juegos y redes sociales

Por el momento todo bien espero continue así todo.

Me gusta que puedo personalizar eventos con mi propia marca, diseño y contenido, y ofrecer una experiencia interactiva y memorable a los asistentes.

La plataforma es bastante interesante y útil para los eventos.

Easy to use and easy to setup, and easy to change configurations

Lack of videos to explain all the terms and a glossary

The product is easy and agile to use, fantastic

I miss some tools, but it does not influence anything, the application is very good

Agenda management and live chat support.

Process of registering, joining sessions, production side.

We looked at several auction systems for an annual charity auction to move it from a physical auction to a fully online auction. After looking at about 5-6 competitors, Accelevents seemed to be the most reasonably priced and easy to use software. A lot of other systems require a monthly subscription which is not reasonable for small organizations.

Some of the features are not completely obvious, and maybe the help articles could be a little more developed, but help was always available, prompt and patient.

Auction set up was very self explanatory. Easy to upload photos, details, prices, etc. Text to bid is AMAZING!!! End of auction reports were helpful for checkout without using cc processing thru Accelevents. Customer support via chat and email were on point...even during our event at 9pm at night they were there to answer questions.

No real issues with any details of software. All worked smoothly for the silent auction we had. Only suggestion is maybe consolidate the menus instead of having to click between so many to access different parts of the auction set up.

- Customer Support is fantastic
- Cost is unbeatable
- Easy to use for even the most novice computer user
- Design of the auction website and mobile site (what end users see) is pretty, clean, and easy to navigate

- The only con is that auction item sheets and auction catalog were not in an editable format. Wasn't anything we couldn't work around, just would have been easier the other way. Their excellent customer support has already said they are looking into changing this in future updates of the website.

After searching for an on-line silent auction program, I was disheartened to find that most companies charge a sizable overhead cost that was unreasonable for our small non-profit organization. Then there were additional fees to avoid advertisements and post multiple pictures. I was about to give up when I came across AccelEvents. I cannot say enough about the ease of the program and amazing customer support...all for an incredibly fair price! I look forward to working with cust support team again for next year's fundraiser and plan to utilize all of their services, from ticket sales, to basket raffle tickets, to the silent auction again.

They give very good prduct demonstration.

The customer service is horrible. You correspond via chat. They are not responsive or timely. Several people may answer your question. Tried to asked a question during a live event and got a surly answer.

I have used the Accelevent platform to host online auctions for the past three years. We just wrapped up our 3rd online auction and the process couldn't be easier. I love how we can cut and paste auction items and descriptions from previous online auctions. This makes the set up of the new auction so smooth. All of the choices and features of settling the credit card payments are robust and straightforward. The bidder interface is intuitive and easy. We couldn't be happier. It is complex enough to solicit auction items, to set a bid price and to write the descriptions. To have the Accelvent platform so efficient to use with all of the necessary bells and whistles makes the overall experience from set up, to live auction to settlement is seamless and awesome! I love that Accelevents is constantly enhancing the site to accommodate all types of events. I love the new feature of accepting online donations. Also, the customer service is excellent. Someone is always available when I have a question! Thanks Accelevents for another successful event!

The only drawback is that I could not copy the photos from prior auctions.

The user interface, for the most part, was very quick to learn. A lot of the features were very intuitive, such as the way the Agenda works, how transitioning between Main Stage sessions happened, and how easy it was to network with other attendees. The ability to have statistical data on specific sessions with the Analysis tab was also very useful as it allowed us to make some on-the-fly decisions to try to maximize attendee engagement.

There are some features that are less intuitive than we would have liked, such as the lack of ability for the moderator of a session to mute other speakers, the strict pixel requirements for photos and logos, and how the Zoom integration didn't go as smoothly as we had hoped.

If you are looking for a simple website to host a small silent auction that doesn't cost very much, I think this is a good website.

It is very basic. We picked it because it was the cheapest option for our fundraiser. If we had more bidders and auction items, I think this website wouldn't have worked. Basic software.

I particulary liked it being an online platform which allowed me to work from anywhere and any computer.

There was some weird glitch while entering item descriptions that it would let me type a few letters and then refresh and what I had typed wasn't there anymore. We had the same the glitch the previous year. Customer service told me to hit the refresh button which did seem to work a bit before it would glitch again, in which case I would just hit refresh again. I didn't make entering the infomation difficult it just prolonged the process.

As a first-time user of this software, I highly recommend anyone looking to move their auction online. This was the first time our organization moved it online and it could not have been easier!! The set up was simple and easy to comprehend, and customer service was superb! I could message them at any time and they would typically answer within minutes -- even the day of our event! I also liked how you can pick and choose which features you want to use.

My only suggestions would be:
1.) I had difficulty printing some of your how-to articles. I would suggest making them available in PDF version so they are easier to print. When I reached out for help, I received the response "they're made for online reading only"
2.) I had difficulty uploading a photo for the banner on our event page. I would suggest looking into this.