Opiniones de Aha!
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- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Made by rockstars to rockstars
Revisado el 2/9/2021
Puntos a favor
What I love most in Aha! that it is highly customizable to all of our needs, and incredibly easy to use. I also like the reporting capabilities, it has never been easier to me to create real time reports literally in minutes and not to worry about the correctness of the data. Third thing I would mention is the stellar customer support and the frequently released new and cool features of the software.
Puntos en contra
Only that the editor license is not available to more people within our team due financial circumstances but as I always say Aha! costs this amount for good and valid reasons.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Best End-to-End Product Management Software Available
Revisado el 2/2/2023
I have implemented and used Aha! across several companies and have seen it grow for nearly a...
I have implemented and used Aha! across several companies and have seen it grow for nearly a decade. It keeps only getting better.
Puntos a favor
Aha!'s data model is robust and flexible to account for our unique way of running our business. The reporting and notes/collaboration tools allow us to consolidate all of our PM-based efforts into a single system. This helps keep everyone aligned, organized and efficient.
Puntos en contra
Because the application is so robust, there are some workflows sub-optimal user experiences (e.g. accessing views and report versions, creating capacity plans) that make onboarding new users cumbersome.
Razones para cambiar a Aha!
Flexible data model, custom fields/tables, and great reporting/roadmapping.Respuesta de Aha! Labs
Hi Matt,
Thank you for your positive review! It is great to hear how Aha! is helping your organization (and past organizations!) achieve success — especially with reporting and notes. For new users, we have a great overview (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha) on getting started with Aha! Roadmaps. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
A good option for maintaing a backlog of features and defects
Revisado el 30/9/2020
Aha has been a good product for us, however we would like to see some updates or find a better long...
Aha has been a good product for us, however we would like to see some updates or find a better long term solution.
Puntos a favor
Aha! is great for keeping a running backlog of features and defects to be seen across the organization and with external clients if desired. It makes voting on ideas easy and sharing those ideas out simple.
Puntos en contra
Aha! can sometimes be buggy when typing up a new idea, the admin portal is messy and hard to navigate. It is difficult to search for particular items in the portal from the back end. I wish there were more options to customize what fields people could and couldn't see.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Aha is the choice for power users
Revisado el 12/6/2024
Overall I love it. I've moved more and more of my companies planning and roadmapping discipline...
Overall I love it. I've moved more and more of my companies planning and roadmapping discipline into Aha and will continue pushing for more use of the tool.
Puntos a favor
The ability to customize almost all aspects of Aha make it the choice for power users. If I can imagine it, I can probably do it. And when I can't figure out how to do it, Aha's team of professionals are there to help you out every time. The company isn't sitting on their laurels either, the engagement with customers on the Ideas portal is very active and features are constantly being added and improved.
Puntos en contra
Integration with other tools can be complex to set up, or missing for many tools. Jira integration is very important for my company, but it doesn't always have the capabilities I'd like. I'd also like to see better integration with collaboration tools like Slack, LucidSpark and PowerPoint. I realize Aha is building competitive tools for most of those, but they are not, as of yet, mature enough to make the switch to using them.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Finally A Product Management Application That Solves All Needs
Revisado el 28/6/2022
From the moment our trial started, I was impressed by the software and support we were provided. We...
From the moment our trial started, I was impressed by the software and support we were provided. We weren't provided a sales pitch to later lead to a demo with no direction as is the case with most new application onboarding. Our sales person was also our technical advisor with a background in product management. They were able to answer all questions during our initial call. They demoed the product as it related to our experiences. And, they provided technical support throughout our trial. It truly was an excellent experience.
Puntos a favor
Aha! solves nearly every need we have for product management. It easily integrates with systems we've found difficult to connect in the past and it provides a straightforward, easy-to-use interface for stakeholders to provide Ideas and Requirements. One or both of these have been a major struggle for other applications we've tested. On top of this, Aha! provides a structure to our product management and future roadmap that we've not had in the past. This is important as a single user may work across multiple workspaces managing a multitude of products.
Puntos en contra
If you are not familiar with the technical setup, there are some complexities to work through, especially if integrating with other systems. However, once done correctly, these integrations work flawlessly. Also, if you are new to agile product management or you've never worked in a rigid product roadmap structure in the past, there is a learning curve. With this said, once learned, it will make you a better product manager while making you far more productive.
Razones para cambiar a Aha!
They solved for nearly all of our use cases and provided an experience and product that will allow use to grow over time.Respuesta de Aha! Labs
Hi Ryan,
Many thanks for sharing your review. I am so glad to hear that our Customer Success team was able to help you get set up. Every member of our customer success team has deep product management expertise — and our primary purpose is to increase the happy use of Aha! products. We are available 24/7 and respond to everyone globally within a couple of hours. Please do not hesitate to contact us at [email protected] if you have any other questions.
- Sector: Software informático
- Tamaño de la empresa: 10,000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent tool for product innovation and management
Revisado el 3/9/2021
I love that Aha! Customer teams are focused on customer success. They provide exceptional support...
I love that Aha! Customer teams are focused on customer success. They provide exceptional support and their knowledge center is outstanding! Every Aha customer support interaction has been quick, and addressed to satisfaction. All employees seem like they are experienced and well trained and respectful/professional.
Puntos a favor
The roadmap functionality and features, ideas portal and the ability to create dynamic presentation are key features that have been critical to our product teams. I like that we can connect the strategy of our business, goals and mission at the function and feature level. The UI is easy and intuitive and connecting to Jira is a huge plus for our collaboration with solutions engineering teams.
Puntos en contra
SAFe methodology is not completely implemented - although we have found ways to engineer it to fit our organizational maturity in adoption of SAFe
Alternativas consideradas
ProductboardRazones para elegir Aha!
It did not provide useful tools for product management, strategy, ideas portal. It was hard to see the tracebility and provide senior level management reportingSoftware anterior
JiraRazones para cambiar a Aha!
Customer support, ease of use and setup, great UI, ability to have cohesive view across all areas, strategy, product, development teams, marketing, etc.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Only paid for task management software to use!
Revisado el 3/1/2020
Great so far. Always quick to respond and really helpful. They even let me pause my account while...
Great so far. Always quick to respond and really helpful. They even let me pause my account while we had a slow down in the business.
Puntos a favor
There are so few tools that allow you to develop the strategic direction of a product alongside the aspects of delivery. Being able to add the strategic vision, goals and initiatives plus link those to the releases and roadmap is awesome! I also love how as the product management I can see all the work passed to my team in a release schedule view whilst also maintaining a Kanban view for my team's workflow management.
Stop messing around with Jira/Confluence, Monday or Trello and get on Aha!
Puntos en contra
The tool is so rich that it can take some getting used to but once you get stuck in then you really feel the benefit!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Start!
Revisado el 13/9/2019
Program-level road mapping is looking very positive. We are looking to continue the evaluation for...
Program-level road mapping is looking very positive. We are looking to continue the evaluation for a bit more and then look to purchase a number of enterprise-wide licences for program and project managers to utilise and share a common and collaborative platform.
Puntos a favor
Very robust, yet flexible to my needs and presentation. Always accessible with the cloud-based format. Visual illustrations of roadmaps and timelines across many projects and programs conveys customisable key messages to all key stakeholders- Executives, managers, and team members, alike. Customer support is also awesome; I was able to engage in a 1:1 tutorial and answer all my queries at that time and readily afterwards.
Puntos en contra
A bit of a learning curve as to how to apply the software to fit my requirements and intentions. Customer support helped a lot to easily overcome that.
Razones para cambiar a Aha!
For the integration and features noted above.- Sector: Recursos Humanos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very complete product. Great customer support.
Revisado el 20/5/2022
Puntos a favor
Has all the features I need to conduct my daily Product Management work, and the tool's speed and performance makes it very easy to work with.
Puntos en contra
Pricing gets very expensive as it is paid per user. Should have an option of unlimited guest members (viewers)
There are many features and functionalities. I believe the onboarding tutorials could be more detailed and show real daily examples of features usage.
Respuesta de Aha! Labs
Hi Jessica,
Many thanks for your review. It is great to hear how Aha! is helping your organization achieve success. We offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. If you are interested, please don't hesitate to send us a note at [email protected]. Our Customer Success team are all former product managers and would love to answer any questions.
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Possibly the best product management and roadmapping tool. Period.
Revisado el 29/5/2020
We love it -- My team and I. Their support has been quite great too.
We love it -- My team and I. Their support has been quite great too.
Puntos a favor
Simplicity and ease of use. We tested almost 4 other products and can safely say Aha! takes away the complexity and the confusion away for small product teams when building software, and yet retains the powerful features so that we can grow.
Puntos en contra
Cant think of anything extraordinary that may have had a negative impact. Really can't..
Razones para cambiar a Aha!
Simplicity and ease of use. They also had a very attractive Startup plan, which requires qualification. But we'd likely have still bought it, considering that we didn't want to spend so much time learning how to use a tool :) instead preferred a tool that adapts to our own ways.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best customer service, hands down!
Revisado el 3/3/2020
Aha! is so robust. I am learning so much, but it is already making a great impact on the transparenc...
Aha! is so robust. I am learning so much, but it is already making a great impact on the transparency that we needed with our team. Having watchers on projects and activities and the ability to tag anyone that's just a viewer or reviewer is fantastic! We manage over 100 events a year and more than 40 sales people, so keeping them in the loop with our progress is great.
It's helping us get out of some paper/e-doc templates that we can now have built into our project card templates so all information can be entered there for ease of reference. I believe that we can pull reports on any field as well.
The presentation and reporting features offer a lot. It's a matter of us determining the best views for our team.
Their customer service team is outstanding! They respond super fast and are always helpful. They will get on a quick 30 minute call to talk through and walk through issues to empower you to get it right! I know I'm driving them bonkers right now with so many questions.
Puntos a favor
Aha! allows you to tie higher level goals to initiatives that can dial down to the most granular level. We wanted the capability to pull reports for our C-level executives to see what we're working on and our previous project management system didn't have that as an option.
Puntos en contra
We also loved the workflow features, however there's a little snag in the way we need to visually see our activities and tasks so, unfortunately, right now they don't have the capability to have a true workflow (phases and milestones) tied in with our processes because they get buried in the top level schedule/project. Since we work in the marketing world, our processes are different than the product release projects. If we could have the phases and milestones as a part of the activities so that if we push back the project (schedule) date or postpone in the status field that it would push back all assigned dates accordingly - that would be ideal. Right now, we are managing manually...
The notifications are another issue. There's a LOT of notifications that come through my email on a daily basis. Even though I have it set to a daily and weekly digest on each workspace, I still receive too many emails for every task completed or created in projects that I follow. But I don't get an email when somebody comments on something, I have to go to my notifications for that.
The my work view is really robust as well. Once you get the hang of where you need to look, it's helpful. However, the naming convention of the records doesn't allow you to know right away which task is tied to a particular project, so we're trying to make sure that we title the tasks and activities accordingly - but that's tough to do manually for project templates with generic tasks.
Alternativas consideradas
AsanaRazones para elegir Aha!
We needed transparency, a department wide overview of all projects and campaigns that we could easily share with the powers that be. There was little project management capabilities that truly helped the team move campaigns forward - so the robustness of Aha! takes care of that and so much more! Now we have a birds eye view of every detail of what we do.Software anterior
BasecampRazones para cambiar a Aha!
Because Aha! is even more robust. I used Asana in my marketing firm for years and loved it, but we are not a Google based company and it still had limited options that Aha! beats.- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Aha takes product roadmapping to the next level
Revisado el 22/8/2023
Aside from having every feature a product manager could dream of, working with Aha through the...
Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.
Puntos a favor
Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.
Puntos en contra
With all the functionality, the learning curve is a bit steep. For example,
Respuesta de Aha! Labs
Hi Alexandra,
Thank you for leaving such a glowing review! It is great to hear about how you are able to take full advantage of all the rich functionality in Aha! while your development team can remain in the tool of their choice. And you are correct our customer success team at [email protected] is here to help if you have any additional questions!
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
More than just roadmapping
Revisado el 4/12/2020
We have been extremely happy with the ease of use, overall features and value provided by Aha! for...
We have been extremely happy with the ease of use, overall features and value provided by Aha! for our roadmapping and project management needs. Of particular note has been the support response times and turn-around time on solving reported issues.
Puntos a favor
Aha! delivers on the promise to make product roadmapping easy however it offers more than just that. We have been using it as a common platform in product management for planning product roadmaps across the different groups and business units in our organization. While various other tools for managing product features and backlog were already in use integrating Aha! into them allows us to work on and provide an overall big-picture where planning and tracking strategic objectives is more easily done.
Among the most useful features for us are the idea portal and flexible reporting capabilities. The reporting features allow us to replace sharing information in powerpoints to sharing a real-time view of product roadmaps and projects. The idea portal has allowed us to create a handful of portals to capture both internal ideas as well as external ones to connect and collaborate with our customers on developing solutions to solve their problems.
In addition to that we have also used it as our main project management tool and recently in other functions to for example plan marketing campaigns.
Puntos en contra
While it does provide Single Sign-On and directory integration it lacks more flexible group management that would allow you to link permissions and access rights to Active Directory groups to manage via group membership which is typically needed in larger ogranizations and results in some amount of manual work for us in assigning and changing user permissions.
- Sector: Estudios de mercado
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Convenient Tool for Product Managers, Aha!
Revisado el 10/5/2021
Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and...
Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and detailing features. It's very flexible and configurable so it requires a little while to get fluent with everything it may possibly do, and be aware of the best workflow patterns with it. That said, once you discover your groove it gets much more easily. Pricing is also in the premium end of the market, particularly for smaller companies, but you do tend to obtain what you pay off.
Puntos a favor
Aha! offers a comprehensive range of strategies for managing the entire product management and marketing cycle. I began using product development tools like Jira and then VersionOne, but they both appeared and functioned as if they were developed on purpose and eventually evolved into product management tools. None of them were in charge of product marketing.
It was clear from the moment a fellow CTO introduced me to Aha! that this tool was explicitly designed to handle the full scope of product management. The governance features that assist product owners in focusing on the business plan and priorities also aid in the definition of product strategies to achieve those objectives. Customer personas assist the development team in remaining customer-centric.
Our product owners enjoy working with feature development because they get to decide both how the features should function and how feature delivery should be prioritised. The Aha! Score, which can be customised, helps to balance value with development costs.
Contributors are encouraged to request functionality, and the review process ensures that the promotion (or lack thereof) of a concept to a feature is transparent. Executive management and the board of directors expect product roadmaps to include information in an accessible format and Aha! has delivered efficiently so far.
Puntos en contra
The tool is extremely effective, with numerous features that make it simple to build a complex puzzle that occupies all of your time, causing you to lose track of the original goal: efficiently produce a product that meets consumer standards and business objectives.
Keeping the model easy necessitates discipline. Aha! is so powerful and so customizable that it took me a while to figure out how best to apply it to my particular situations and challenges. That said, their amazing customer success team has been and continues to work patiently and diligently to help me make the most out of it.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Loads of customization, but best suited to big enterprises and too expensive for the value it...
Revisado el 15/6/2023
Initially, we wanted a system where our ideas could be linked to our features. We looked at a few...
Initially, we wanted a system where our ideas could be linked to our features. We looked at a few options at that time and Jira discovery had no yet come out and we thought Aha would be best even though it was very expensive. After trying to use it for a year, and the additional cost of more seats for when our team grew it really hasn't been the best fit for us. Our team has found it cumbersome and we don't use all the additional functionality it provides. After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider providing a pro-rata refund.
Puntos a favor
I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.
Puntos en contra
We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.
Software anterior
CannyRazones para cambiar a Aha!
Ideas and reporting.Respuesta de Aha! Labs
Hi Fran,
Thank you for taking the time to leave a review. I am glad to hear that you had a great experience with our support team and utilizing ideas and features. If your needs change as your team grows, we are here to help and answer any questions you may have at [email protected].
- Sector: Software informático
- Tamaño de la empresa: 5,001-10,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Aha offers tremendous value for product managers and integrates well with development software.
Revisado el 20/1/2023
I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth...
I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth mentioning that when I have had questions, or something has gone wrong their technical support has been phenomenal. They respond in the same day and in most cases are able to immediately answer my questions. In cases, where an actual bug was found, I've even had their developers fix the issue within a couple days and let me know to try it again.
Puntos a favor
The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan your releases effectively. It offers a great integration with development software such as Azure Devops or Jira to bridge the gap between product management and development. I've found the software easy to learn and intuitive as I never had formal training and was still able to figure out how to use it well.
Puntos en contra
I haven't experienced any feature that I've found troublesome or largely lacking in an essential capability as it is customizable in the right places. There are some features (i.e. polls) that I don't have access to with the current license that we have that I would like to try out so I can't say for sure if there are any gaps in such features.
Respuesta de Aha! Labs
Thanks for taking the time to write such a great review. It is great to hear how Aha! is helping your define strategy and connect product management and development. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected] — or even for a live demo of polls!
- Sector: Software informático
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Wondeful product, extreme power in Enterprise+ subscription
Revisado el 22/5/2023
I'm using Aha from years as a Product Manager. I use it for multiple tasks, from planning, overview...
I'm using Aha from years as a Product Manager. I use it for multiple tasks, from planning, overview of the status and extended integration with DevOps. This is also achieved via tools we create via the APIs which are very rich.The possibilities offered for the customization are very large, and we are usually able to optimize all the flows based on our needs.The reporting is also one of the strenghts were different data can be combined and displayed, especially when using the very powerful custom equations.
Puntos a favor
Product customization is exteremly flexible, especially if combined with the Enterprise+ customization possibilities.Integration with DevOps is working very well.Customer support is very proactive and fast to provide help and solutions.
Puntos en contra
Ideas integration with the features could be improved to have better automation, but overall is working well.
Respuesta de Aha! Labs
Hi Nicola,
Thank you for taking the time to leave such a positive review! It is great to hear about the years of success you have had with Aha! If you have specific feedback about our ideas functionality we would love to hear about it in our ideas portal (https://big.ideas.aha.io/). Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A Product Manager's best friend
Revisado el 19/6/2018
Puntos a favor
Having been on a long journey over the years with many different types of project/product management software solutions, none of them ever seemed to be "the one". Aha takes a different approach, and focuses on management of end-customer value that is aligned against the vision you have for your company and its products.
It's the first work management platform I've used that took this holistic approach, and actually its massively empowering. I'm now able to construct high level roadmaps for complex projects that span multi-discipline teams that can be reported to all stakeholders very clearly and easily.
Managing the features the team are going to focus on in a customer centric way is also great. Yes, you can use Aha for task management, but often in a product management capacity it's more important to express WHAT customer outcomes & benefits we want, and then let the team figure out HOW to deliver them.
Moreover, the customer support from the Aha team is excellent, with plenty of guides not just how to use the platform, but also how to strategically tackle typical challenges that product managers face.
I highly recommend Aha. It's a liberating product from a team that clearly have an awesome culture based around customer success.
Puntos en contra
Aha is a sophisticated tool that's very flexible and configurable so it takes a little while to get fluent with everything it can do, and understand the best workflow patterns with it. That said, once you find your groove it gets much easier. The support team help with that though.
Pricing is also in the premium end of the market, particularly for smaller companies, but then you do tend to get what you pay for.
- Sector: Almacenamiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Game changing software for product teams
Revisado el 26/6/2023
Very satisfying, this tool has a chance to help us transform as a business!
Very satisfying, this tool has a chance to help us transform as a business!
Puntos a favor
Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..
Puntos en contra
Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.
Razones para cambiar a Aha!
No comparison.Respuesta de Aha! Labs
Hi Matt,
Thank you for the great review. We love to hear that Aha! has been a game changer for your product teams. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Aha moments around every corner
Revisado el 16/11/2022
Ability to produce a roadmap for the first time in company history while integrating that with Aha...
Ability to produce a roadmap for the first time in company history while integrating that with Aha Develop for targeted sprints which has increased delivery time and quality of each release. The ideas portal has also been crucial to our business and engagement with our users.
Puntos a favor
It is user friendly while being extremely robust as you get deeper into the functionality. So far I've found that almost everything is possible in Aha and sometimes just takes a little thought on how you want to achieve it that will fit your organization.
Puntos en contra
I can't say there is anything that I don't like about this software. We're in the middle tier package and anything I would mention here is included in the highest tier.
Razones para cambiar a Aha!
All in one.Respuesta de Aha! Labs
Hi Sam,
Thank you for sharing such a positive review. And for letting us know you are benefiting using the whole product suite including Aha! Develop. It is great to see that Aha! has helped you produce a high quality roadmap! As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Product Management Choice
Revisado el 12/2/2024
Puntos a favor
Aha is a powerful tool that gives you ability to customize the core product around how your team does its job. The easy integrations with engineering development tools like Azure DevOps or Jira make it an accurate status reporting tool for product teams while allowing engineering functions to do their execution work elsewhere. The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal with Ideas advanced allows us to be in touch with our customers in a meaningful way and let's us communicate internally and externally about what's coming next for our products.
Puntos en contra
The cost of a license is not cheap, and it took my business a long time to convince senior executives to allow us to get the Ideas Advanced licensing. It would have been really helpful if Ideas Advanced could have been enabled for a subset of users or a product line within a corporate tenant account.
- Sector: Servicios financieros
- Tamaño de la empresa: 5,001-10,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solid Product Platform
Revisado el 1/12/2022
Puntos a favor
Aha! has always had outstanding customer service and user experience. I have used this product for many years and have easily onboarded and mentored product managers' careers using this product. I like that we have traceability from the business strategy all the way to the requirements. It has been an invaluable tool for my team to articulate the 'why' to our IT partners.
Puntos en contra
The product can be overwhelming at first for new users, but the knowledge base and tutorials are beyond sufficient to bring folks up to speed. It would be great if the product allowed more configurable design to its presentations and roadmaps so we can migrate fully out of ppt and use presentation mode instead.
Respuesta de Aha! Labs
Hi Nathaniel,
Thanks for your review! It is great to hear how Aha! is helping your organization achieve success. I would encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your presentations request. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Fantastic tool for a startup to manage strategy and roadmap
Revisado el 26/12/2017
Puntos a favor
I used Aha! in my previous job as a Product Manager. When I started my own company, Aha! was the obvious choice for me to use to build our short and long term roadmaps. Aha! guides you through roadmap creation starting from your strategy, vision and business environment. The way Aha! is set up makes you think through all critical aspects of your business like the competitive landscape, and take them into account in your roadmap planning. Going through the roadmap process in Aha! ensures that we stay focused on the right things that bring us the most value.
Aha! Customer Success Team is legendary. In my 20+ years of career I've never experienced anything like it. True professionals who know what they're doing. The team responds to issues within minutes. They resolve the issues within minutes. They want you to be successful, and provide you advice and best practices to get you there. This is how customers should be treated, and Aha! is an inspiration to us in that!
Puntos en contra
I love it all! Only downside is that now I get really annoyed when contacting someother companies' customer service and my questions and requests disappear into a black hole. Aha! has shown a new standard that other companies would benefit in trying to reach!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent product and excellent service
Revisado el 24/10/2019
The service at Aha is outstanding! Just recently, I had a question that I needed some help with. I...
The service at Aha is outstanding! Just recently, I had a question that I needed some help with. I sent it into customer support and had an answer within a few hours. CSR worked with me to solve my problem, gave me great suggestions, and left me with a lot of confidence in Aha.
Puntos a favor
I love that it's specifically built for product managers, instead of trying to force us into using project management software. I daily use the reports for monitoring progress, as well as for setting expectations within the company around our roadmap. I've used the integrations both with Jira and Azure DevOps, and both are very solid! The ideas portal is fabulous! Easy to configure, easy to use, and saves me hours of headaches trying to manage that.
Puntos en contra
Creating a brand new report from scratch is actually harder than you would think it should be. Though, if you want to create a report from a template, it's super easy. Also, the UI definitely feels a bit dated in places. When trying to convince my company to use Aha rather than Productboard, it was difficult for them to see past the "Sexier" UI in Productboard to understand that Aha had better & more features
- Sector: Software informático
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Without Equal -- Absolutely Essential for Strategic Thinking and Planning
Revisado el 11/8/2020
I used Aha! very successfully in my previous job, and when I decided to start my own company, it...
I used Aha! very successfully in my previous job, and when I decided to start my own company, it was one of the first pieces of software I knew I needed to license. No way I'm starting something this important without it.
Puntos a favor
Comparing Aha! with other business software like Trello, Airtable, Jira, etc entirely misses the point. Aha! is about strategy. It's a serious tool for serious thinkers, not a lightweight, card metaphor.
It encourages you to think through what you want to accomplish and why, while enabling you to link the releases and features that make up your strategic roadmap to these measurable, strategic objectives.
Features can (and should!) be easily linked with tactical Jira User Story (and Subtask) and Task issues, which will then bi-directionally sync Feature/issue data between systems and automatically update completion percentage for at-a-glance executive status reporting.
I've tried a LOT of other products, including those solutions built on top of Jira. Save yourself the time, and check out Aha! It's the only product that actually helps me think through my strategy and links these models and timelines to tactics so that I can see progress against my objectives.
Puntos en contra
The state of Gantt charts can be a little confusing, e.g. "Click here for latest version" and/or enabled "Save" button, when I haven't made any changes.