FileInvite

4.7 (99)
¡Escribe una reseña!
Sistema automatizado de recolección de documentos basado en la nube para clientes

Calificación general

4.7 /5
(99)
Relación calidad-precio
4.6/5
Funciones
4.4/5
Facilidad de uso
4.6/5
Asistencia al cliente
4.8/5

97%
Un ha recomendado esta aplicación
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Reseñas de 99

Miguel
Miguel
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Envia fácilmente documentos

Revisado el 19/1/2023

Muy positiva , te envian y envias documentos fácilmente. Tambien tiene google Drive lo cual te...

Muy positiva , te envian y envias documentos fácilmente. Tambien tiene google Drive lo cual te permite abrir el abanico de opciones para compartir archivos

Puntos a favor

Lo que mas me gusto fue la facilidad que te dan para usar el periodo de prueba. Con ello comprobamos lo dinamico y facil que es enviar documentación

Puntos en contra

Si hubiera sido mas barato hubieramos optado por comprarlo

Respuesta de FileInvite

Hi Miguel! We appreciate you stopping to give us some feedback, and we're happy to hear how well it worked for you Regarding the price, we do have a bunch of different options (https://www.fileinvite.com/pricing). If none of these options work, I encourage you to press contact sales on the one of the custom plans so we can look at creating something tailor made for your needs.

Jerald
Jerald
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

I like this site

Revisado el 8/3/2018

The auto follow up are the main thing. Together with SMS integration it makes for a great combo! :)

The auto follow up are the main thing. Together with SMS integration it makes for a great combo! :)

Puntos a favor

I love the extra follow ups that it does automatically. It has made my follow ups with clients very easy to do.

Puntos en contra

The signature feature is kinda broken. The signature never appears on the right spot and the box can't be resized. People just type in their signature as well and there's no way to disable this :( Please see RightSig for a good reference point.

Melanie
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

A good communication tool

Revisado el 20/1/2023

Puntos a favor

Here at my business we use this app for file sharing. It makes a great communication tool, simple and fast.

Puntos en contra

I don't have any cons for this app as of right now.

Respuesta de FileInvite

Hi Melanie, Thanks so much for your lovely feedback! Glad to hear it's working so well for you.

Would you be willing to join our customer research panel? Doing so allows you to share suggestions and feedback that can shape the future of our app (Most opportunities come with the opportunity for a voucher or $ as a token of our appreciation). If so, please just send me an email.

Dylan
Dylan
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Gathering information made easy

Revisado el 6/11/2018

Overall the product is good and helps our agency collect information necessary.

Overall the product is good and helps our agency collect information necessary.

Puntos a favor

FileInvite has made collecting important information from our clients so much easier. We can send a email right to them asking for specific items and they can send right back fast and secure.

Puntos en contra

Price is a little expensive to just receive files.

Thomas Jason
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for business growth

Revisado el 22/12/2021

Overall FileInvite is fantastic, you really have a great product and it meets all the needs of...

Overall FileInvite is fantastic, you really have a great product and it meets all the needs of what we were looking for originally.

Puntos a favor

Pros: SMS feature, email feature, auto reminders, simple to use, easy to train new staff, organization is easy, flexible and clean, ability to have templates with hyper links is great. We've had the ability to grow our business because on boarding a new client is so much more streamlined and organized. I am very happy we found you guys.

Puntos en contra

Really no complaints, just some suggestions. We really wish there was a way to toggle off and on per invite the default template messaging when a client receives a new invite. 9/10 times its fine, but occasionally we need the default template wording to be different and the only way to change it is to change the universal language for the entire account, save it, go back to the invite, send it and then go back again and change the template back (and hopefully you remember to change it back). Also, we wish that if a client starts responding to the requests that the reminder notifications would automatically turn off. We've had complaints from clients that will start sending data in and then get an email telling them to send data in :)

Respuesta de FileInvite

Thanks Thomas, we really appreciate your feedback. We've shared it with the product team and they would like to discuss your comments further. Please contact us at [email protected] and we can set up a time to discuss further.

Charles
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

General Thought

Revisado el 30/12/2021

Puntos a favor

0. Simplicity and easy to use
1. Able to create Templates
2. eMail notifications being sent automatically for each message
3. An Invite can be duplicated now
4. Quick access from the link given for the Invitees with or without passport setting
5. File conversion into PDF file

Puntos en contra

Things to be improved rather than Cons:

1. Unable to prepare 'Create New Invite' first without linking a Contact at a drafting stage. A Contact has to be linked first to create a New Invite not the other way around. This results in the prepared Invite being deleted automatically when the Contact is to be changed without being given a warning notice before proceeding.

2. No memo writing function for each Invite: a short memo or information has to be written sometimes for each Invite but there is no function unless a Request is used for a note recording purpose.

3. No sending message function for the multiple Invites selected as only message sending is limited to an Invite. This means though the same information each message has to be prepared separately for a group of Invites.

4. A function that an Invite sent/used can be reused as a draft in Template. A template has to be first made to create an Invite not the other way around. If an Invite can be duplicated into the Template folder, it will save a lot of time in terms of modification and reusability of sent/used Invite.

5. A message may be included for the reason when a file upload is 'Rejected' due to not being in the correct type.

Respuesta de FileInvite

Thanks Charles. We want to make the customer experience as smooth and hassle-free as possible. That's why we're constantly looking for ways to improve our service. We'll consider your feedback when improving future versions of our software, so thanks for taking the time to tell us what's important to you.

Lindsey
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

A great, user friendly program

Revisado el 29/7/2022

Puntos a favor

I liked how easy to use the interface was. My clients never had an issue maneuvering through the software. Even on a mobile device, it still looks great and is easy to navigate.

Puntos en contra

The software was great, but just not customized to my profession enough. And I know it isn't meant to be for accountants. I was looking for something that had specific features specifically for accounting that would simplify my processes. This was a great starter portal for me to use in my first year of running my business 100% virtually, but eventually, I had to upgrade to something more robust.

Respuesta de FileInvite

Thanks for your review, Lindsey. We're glad you found the software so easy to use!

Because we serve customers across so many industries (Finance, Legal, Academic, etc.), we'd love to hear your feedback specifically from the accounting perspective.

If you would't mind sending us direct feedback, please message us via https://www.fileinvite.com/contact.

Maria Juliana
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

FileInvite Review

Revisado el 21/12/2021

Very positive. It has helped me as a user save a lot of time and avoid manual tasks.

Very positive. It has helped me as a user save a lot of time and avoid manual tasks.

Puntos a favor

It replaces a pdf checklist, and it also frees up a lot of time - I do not have to constantly update the checklist every time the client sends a document. It also helps to keep everyone involved in the transaction with a status of what documents are still outstanding.

Puntos en contra

It does have a delay when loading.
Other things are minor suggestions as the team keeps using the software:
- when a request is rejected; it would be nice to leave a message that is separate from the original request.
- have a request assigned to a specific person but the item submitted can be seen by everyone on the overall invite.

Alternativas consideradas

Docusign

Respuesta de FileInvite

Thank you Maria! We're always looking for ways to improve our products. We appreciate your input, and we will share it with the rest of the product team.

Jenny Rose
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Perfect for document generation

Revisado el 9/1/2022

Fileinvite is an efficient tool for the business as it helps us to request all the documents...

Fileinvite is an efficient tool for the business as it helps us to request all the documents required for the mortgage in less than 1 minute and it also saves time in saving as it will automatically downloaded in the drive.

Puntos a favor

I love the template options as it will be easier for us to request documents instead of using emails, typing them manually. I also love the autosave features as they will also save admin time.

Puntos en contra

When documents not syncing in the folder.

Respuesta de FileInvite

Thank you for your great feedback Jenny! That's incredible that you've managed to get your requests down to less than 1 minute.

Brian
Brian
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

There are many uses for this solution

Revisado el 19/7/2019

The team behind file invite is very friendly and responsive. It is because of them that I am...

The team behind file invite is very friendly and responsive. It is because of them that I am willing to trust the process and give time for certain improvements, some of which could be arguably specific to my use case.

Puntos a favor

There is room for improvement, and based on where the platform is today, I believe it will continue to improve. Simplifies the document collection or tasking of clients. Easy to implement.

Puntos en contra

There are aspects of the process that are clunky and need improvement. There are aspects of the process from the client's perspective that should also be simplified. But it is working well enough currently to give some time for certain updates to come down the pike before we find an alternative solution.

Usuario verificado
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great way to share documents and save time organizing files

Revisado el 5/3/2018

Puntos a favor

You can just upload all documents to the same place, and have your customers also uploading. Everything will be there, so next time you are looking for something, you won't have to go searching everywhere.

Puntos en contra

Sometimes it will take a little while to upload files, but that could also be an issue with our connection. Let me also note that it is very rare to have an upload or download that will take long to complete, but it does happen occasionally.

Bruno
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great software, easy way to share documents and save time organizing files!

Revisado el 2/11/2017

Being able to manage files received by customers and also send them files with notes. The way we...

Being able to manage files received by customers and also send them files with notes. The way we are able to communicate through the software is also awesome. I do recommend this file to all business owners, you will always need this type of software.

Puntos a favor

You can just upload all documents to the same place, and have your customers also uploading. Everything will be there, so next time you are looking for something, you won't have to go searching everywhere. The best of it all is that if you make a mistake when requesting a document, you can go back and edit it. It's so easy to manage files and add notes to it! Also, you can communicate with customers through it. Did I mention that it also transforms files to PDF automatically, making it easy to access through your phone or notebook? This is the one software we need to manage our files. Very easy and simple to use.

Puntos en contra

Sometimes it will take a little while to upload files, but that could also be an issue with our connection. Let me also note that it is very rare to have an upload or download that will take long to complete, but it does happen occasionally.

Mary Anne
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamline document collection for CPA Practice

Revisado el 21/12/2021

Sick of thousands of emails from your clients? FileInvite saved us, especially in the digital...

Sick of thousands of emails from your clients? FileInvite saved us, especially in the digital pivot for COVID. Instead of receiving 5-10+ emails from each client, all documents were gathered into FileInvite. It was easy to check for missing information, easy to request additional data, and easy to share within the team. A+ product.

Puntos a favor

Sick of thousands of emails from your clients? FileInvite saved us, especially in the digital pivot for COVID. Instead of receiving 5-10+ emails from each client, all documents were gathered into FileInvite. It was easy to check for missing information, easy to request additional data, and easy to share within the team. A+ product.

Puntos en contra

We would like to be able to print the Requests and responses that are typed (versus downloaded documents) in a more printer friendly version, but we are able to print them now. This is needed so all documentation can go into our paper file.

Respuesta de FileInvite

Thanks for your feedback Mary! Under the Messages of the Invite there is now a Print button to save the messages as a PDF to your desktop or print directly from within the app.

Colleen
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great for sharing information with clients

Revisado el 21/12/2021

Puntos a favor

Fileinvite has solved the issue of how to send and receive sensitive information from clients in a safe and secure manner

Puntos en contra

I would like the search function to work from the initial dashboard, for the messages from clients to show immediately when you log in, for the forms function to be more sophisticated with great formatting, and for the reminders to have a custom reminder period (eg one month)

Respuesta de FileInvite

We appreciate your valuable input Colleen, we're always looking for ways to improve our products. We will share it with the rest of the product team.

Courtney
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 30/10/2020

I have found FileInvite very easy to use. The templates are great and a file invite takes me no...

I have found FileInvite very easy to use. The templates are great and a file invite takes me no longer then 5 minutes to do. I use this everyday to check on progress and create new invites on behalf of the 2 mortgage brokers I work for.

Puntos a favor

I like that our clients can use this nice and simple software to keep track of what documents are required for their loan application.

Puntos en contra

I believe that the option to having more than one broker on the login and having an administrator comes with the full paid version of this software but that is my only con at this stage as we can't see if it will work for our group.

Respuesta de FileInvite

Many thanks fo the feedback Courtney. We will look at adding "send on behalf of" to the trial. We have many administrators using the send on behalf feature to manage documentation multiple brokers.

Stuart
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I had seen FileInvite advertised and thought it sounded okay but never took it any further,...

Revisado el 9/3/2018

Saves time and frustration

Saves time and frustration

Puntos a favor

FileInvite keeps all the application and data collection process in one place, but more importantly I am able to arrange the requests to suit the type of lending - ie: first home buyers, Welcome Home Loans, property investors, non-bank lending etc and this way I can collect what is needed.
It also allows me to add detailed instructions for each piece of information that I require.
Plus collecting bank statements is now easy and I get the information in the correct format - love this add-on.
Best of all FileInvite converts everything to pdf format which saves a lot of frustration with trying to get every bit of information sorted out.

Puntos en contra

There is not much I don't like about this.
I guess it would be good if the mobile number for texts could be automatically be changed to a +64 prefix as I keep forgetting.

Seth
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Sports Agency

Revisado el 6/5/2022

Puntos a favor

This software makes signing contracts for athletes smooth and secure. It’s very easy to navigate and makes it an easy and quick process for signing contracts.

Puntos en contra

Sometimes is takes a little while to upload a document.

Respuesta de FileInvite

Thanks so much for the review, Seth. We're so glad that FileInvite has made your workflow easier, and we appreciate your feedback.

Michael
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Stop pulling your hair out!

Revisado el 17/7/2019

It's given me the ability to provide secure portals for exchanging both information and conversation...

It's given me the ability to provide secure portals for exchanging both information and conversation. I can reference conversations we've had with accuracy and also review them for my next contact with them. It saves me from having to cruise my email for the last conversation we had or mistakenly delete the email. Overall clients love the security and how things are broken down by date due.

Puntos a favor

The ability to present a needs list to my client that is not overwhelmingly long.

Puntos en contra

I can't add video links to remarks. I use them to give short explainers of why it's important to give me what I need in the request.

Connie
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

great software

Revisado el 9/3/2018

save us time and it will sending email to reminder the client and we don't need to manually f/up...

save us time and it will sending email to reminder the client and we don't need to manually f/up all the time.

Puntos a favor

first, the software can use the name you set up the template so after download, don't need to spend too much time to rename the file, second, if client upload the picture, you can choose to download the PDF one, and save time to convert the picture to PDF.

Puntos en contra

If client upload all the files and then you decide to download all the files, it will save as one merged PDF file, which has ID, bank statement, everything together, then we had to manually separate them, and rename, also under one template like bank statement, can't choose only download the merged docs for one template.

Pat
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Clients love it we love it

Revisado el 8/5/2017

Puntos a favor

One place for uploading all docs. one place to check. One place for clients to go and make notes. Auto COnverting to pDF;s also awesome

Puntos en contra

Duplicating intro emails would be good - as in notes - we say similar stuff when sending out we have templates for the actual documents but can not copy/duplicate/drop in a note/intro as yet....

Respuesta de FileInvite

Hey Pat, thanks for the awesome review and feedback, we take all comments on board and helps us make fileinvite even better for future releases.

Richard
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Has made me much more productive

Revisado el 9/3/2018

Increased prodctivity. Decreased frustration

Increased prodctivity. Decreased frustration

Puntos a favor

Keeps all the documents I need precisely where I need them and allows me to create my own templates.

Puntos en contra

Needs to add the functionality for two people to sign the same document. Would like more options for sending reminders.

Tony
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great time saver for collecting documents

Revisado el 8/5/2017

Puntos a favor

simple to use for us and the clients. We can modify requested documents easily and give detailed instructions as required

Puntos en contra

We still need to review each document received to check what it is if the client has not labelled files clearly.

Respuesta de FileInvite

Thanks for the awesome review Tony! Did you know that you can preview the documents that have been received in the invite > requests tab. Hope that helps!

Brad
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Very helpful for our users

Revisado el 8/3/2018

Puntos a favor

Secure docs and conversion to pdf
This has been a helpful tool that has cut down on time and made it streamlined to review docs. Integration with google drive is also convenient

Puntos en contra

Access for the individual user is managed by administrators and I'd like to see the individual having more access

Catriona
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

File invite Review

Revisado el 29/12/2021

Has somewhat stopped the drip feeding of documents from clients

Has somewhat stopped the drip feeding of documents from clients

Puntos a favor

It is easy to use and makes collecting documents from clients easier and it is a more secure professional way to collect documents

Puntos en contra

Still getting the incorrect information - would like to be able to have more of a comments section to advise clients of exact requirements

Respuesta de FileInvite

We really appreciate your feedback Catriona. We've shared it with the product team and they would like to discuss your comments further if you would like. Please contact us at [email protected] and we can set up a time to discuss further.

Hamish
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for reminding clients of what's missing

Revisado el 18/7/2019

Puntos a favor

keeping track of when clients look at the list

Puntos en contra

Nothing really overall delivers what it says it will