--- description: Información actualizada sobre xMatters. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara xMatters con productos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: xMatters: precios, funciones y opiniones | GetApp México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para monitoreo de páginas web](/directory/113/website-monitoring/software) > [xMatters](/software/105573/xmatters) # xMatters Canonical: https://www.getapp.com.mx/software/105573/xmatters Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/105573/xmatters?page=2) > xMatters es una plataforma de alertas de TI prácticas que transmite datos entre sistemas y notifica a las personas adecuadas para resolver los incidentes más rápidamente. > > Veredicto: 141 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 141 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Everbridge - **Constitución**: 2001 ## Contexto comercial - **Precio inicial**: USD 9.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, español, francés, inglés, italiano, japonés, portugués, ruso - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Irlanda, Japón, México, Reino Unido ## Funciones - API - Alertas de correo electrónico - Alertas de móvil - Alertas y notificaciones - Alerts/Escalation - Arrastrar y soltar - Auditoría de problemas - Campos personalizables - Chat y mensajería - Comunicación multicanal - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes de incidentes - Creación de informes de uso - Creación de informes y estadísticas - Creación de paneles de comunicaciones - Gestión de aplicaciones - Gestión de auditorías - Gestión de flujos de trabajo - Gestión de incidentes ## Integraciones (en total: 32) - AppDynamics - BigPanda - Cherwell Service Management - Confluence - Cove Data Protection - Fusion - Google Maps - JIRA Service Management - Jira - Kaseya BMS - Kaseya VSA - Loggly - Logz.io - ManageEngine ServiceDesk Plus - Nagios XI … y 17 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas para monitoreo de páginas web](https://www.getapp.com.mx/directory/113/website-monitoring/software) ## Categorías relacionadas - [Herramientas para monitoreo de páginas web](https://www.getapp.com.mx/directory/113/website-monitoring/software) - [Software de ITSM](https://www.getapp.com.mx/directory/292/it-service-management-itsm/software) - [Software de gestión informática](https://www.getapp.com.mx/directory/771/it-management/software) - [Software de gestión de incidentes](https://www.getapp.com.mx/directory/1415/incident-management/software) ## Alternativas 1. [ManageEngine Applications Manager](https://www.getapp.com.mx/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [ManageEngine Endpoint Central](https://www.getapp.com.mx/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews) 3. [Iru](https://www.getapp.com.mx/software/130527/kandji) — 4.9/5 (477 reviews) 4. [Pulseway](https://www.getapp.com.mx/software/101507/pulseway) — 4.7/5 (310 reviews) 5. [PDQ Deploy & Inventory](https://www.getapp.com.mx/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) ## Opiniones ### "Bridge Call process has been the major impoact" — 4.0/5 > **Cliff** | *10 de enero de 2017* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: For bridge calls, the ability to efficiently gather individuals that are needed in order to resolve situations in a timely manner. > > **Puntos en contra**: Still, more potential that could be added or built. However, xMatters is always taking suggestions and adding more features as time moves along. > > Prior to gaining xMatters for bridge call processes, trying to get team(s) on a call manually was a very tedious process. Whether it was sending out a generic "high priority" email with bridge call details and hoping teams would get on, to trying to use a manual on-call list to contact users directly to join a bridge, the biggest improvement in the process has been xMatters ability to target groups and on-call users and get them on the call in an improved timely manner. There are small improvements that could be added to the process, which has been suggested to xMatters teams and development. It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future\! I do know there are other integrations which are available which we have not even touched on yet. As we continue the process and get integrations built and working in the later future, we do see the possibility of xMatters being even more powerful than we currently see. ----- ### "Excellent tool for incident crisis management" — 5.0/5 > **Soon Kit** | *5 de abril de 2024* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Realtime message broadcast for incident crisis management > > **Puntos en contra**: License Cost is high. charge by message sent > > Very productive, easy to use, no lags, 24/7 operational ----- ### "Room for improvement" — 3.0/5 > **Glenda** | *28 de enero de 2017* | Dispositivos médicos | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Sending a message is easy. > > **Puntos en contra**: The text to voice is sometimes unclear, and have to give the teams instructions. > > At KARL STORZ it confounds us that we are not able to send notifications to entire organization without jamming the switchboards. There are also functionalities that need to be enhanced to give my team the ability to fully use the system, i.e., with a dynamic recipient list only the first ten names can be seen, not able to scroll through the others. This showed up when a common name was request and there was more than 10 of them and there was not way to confirm the correct one was included. ----- ### "Awesome Tool for notification" — 4.0/5 > **Arunkumar** | *11 de enero de 2017* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use. Notification triggered on time Creating widgets is very simple and easy to learn. > > **Puntos en contra**: Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors its tough as we have more than 800 groups. the reports need to be improvised and allow end users to select the fields which they want in the report and few other options. > > We use xmatters in our account to notify end users when critical tickets are raised and it has been very helpful. The tool works flawless, specifically after we moved to cloud. Love the design of the tool which is very easy to use. Only negative thing I noticed is there is no proper way of reporting things. For eg: if I need to pull a list of all on call person for a group or supervisors it's tough as we have more than 800 groups. The reports need to be improvised and allow end users to select the fields which they want in the report and few other options. ----- ### "Get the right Support personnel involved, Right Now\!" — 4.0/5 > **Dave** | *11 de enero de 2017* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Enables my team to get out of the manual notification processes when issues arise. Anyone in the IT Organization can initiate notifications for support. > > **Puntos en contra**: Upgrades can be a bit tricky since the product does get cutomized for your personal needs. > > Our Company utilizes 2 integrations with xMatters. Control-M which not only allows on-call personnel to perform first level support from anywhere via the mobile app and direct interaction with Control-M to gater Output and take actions directly with Control-M. We also utilize an integration with Service-Now incident reporting to get the needed support quickly for other IT problems outside of our batch processing enviroments. xMatters enables the right personnel to get involved quickly and also provides direct accountability which our managemnt teams appreciate. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.getapp.com.mx/software/105573/xmatters?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.com.mx/software/105573/xmatters) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados