Opiniones de AvidXchange
Calificación general
Filtrar
Tamaño de la empresa
Tiempo usado
Reseñas de 172
- Sector: Internet
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Una alternativa interesante
Revisado el 19/11/2022
Puntos a favor
Suele ser bastante versatil ademas de ser sumamente sencillo de utilizar, sumado a su interfaz que es bastante agradable visualmente.
Puntos en contra
Honestamente, no he encontrado ningun punto en contra, lo cual, de momento lo vuelve una muy buena señal.
- Sector: Propiedad inmobiliaria comercial
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome for invoice tracking and AP
Revisado el 17/10/2018
Puntos a favor
Very easy to set up and use, great customer service. Quick and easy to learn.
Puntos en contra
Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Avid for All!
Revisado el 26/2/2024
Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and...
Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform. I still have to use others and I dread it far more then when I know I have to process invoices on Avid. I would recommend this platform to anyone in my industry.
Puntos a favor
-Uploading/Sending invoices to AVID is less than 24 hours
-Invoicing History is always available and goes back more than 1 year which can be helpful
-Header and distribution lines are easy to use
-Codes pull from our chart of accounts making the coding process painless
-Save and approval are very easy
Puntos en contra
-Invoice feed does not separate invoices per property they are all mixed in with each and cannot be organized on our end. This makes it difficult when you are coding per one chart of accounts and then have to switch to another when the next invoice is a different property.
-Header dollar amount line when changed does not reflect in line item and creates an extra step to adjust amount in multiple places adding time to coding
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Not a big fan of Avid Pay
Revisado el 22/1/2024
I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay...
I do not like Avid Pay. One vendor called them and tried to change payment methods and Avid Pay customer support told them they should be charging us 5% more on invoices to make up for the usage fee from them.
Puntos a favor
Avid Pay is easy to use to pay vendors.
Puntos en contra
Majority of the time payments are not processed in a timely manner and vendors are constantly calling asking where their payment is.
Respuesta de AvidXchange
Hi Amber -
I am so sorry to hear you had a negative experience with AvidXchange. We have taken many steps in the last year to improve our customer experience, including increasing payment speeds. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to [email protected] for further assistance.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Overall - a good product
Revisado el 7/10/2024
the help has been good, the implementation was supported well by your team
the help has been good, the implementation was supported well by your team
Puntos a favor
its link with our accounting system is very helpful and makes our life easier
Puntos en contra
slow payment process, no ACH option, also, we would like to be able to stop emails the approvers
Respuesta de AvidXchange
Thank you, Tony for sharing your review of AvidXchange! We are so happy to hear you have had a positive experience.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Much Needed Platform!
Revisado el 26/2/2024
Puntos a favor
I believe the user-friendliness and the weigh lifting it does on our Accounting department is what I most like about AvidXchange. It is easy to use and easy to navigate through the site. Also, the Avid Utilities feature is definitely a must have, that way you don't have to worry about getting late fees on your utility bills.
Puntos en contra
I don't have any cons at this moment. I believe in continuous improvement and finding new and better ways to make the product more valuable. I believe AvidXchange is doing a good job so far. One item that would be good to add is to provide more training support and to have a more broad communication to the people who have access, especially when the system is encountering technical issues.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
AvidXchange review
Revisado el 5/12/2023
Puntos a favor
very user friendly and accurate accounting software for processing invoices-
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
AvidXchange Review
Revisado el 26/2/2024
Puntos a favor
Vendors no longer have to provide you with paper copies of invoices that get sent in, the vendors can send their own invoices in and they can be approved through the dashboard. AvidXchange allows our company to process payments easily and conveniently.
Puntos en contra
I do not really have any complaints about AvidXchange. I think that there could be improvements on the Dashboard, but not a complaint.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Streamlining our Accounts Payable
Revisado el 1/10/2024
It has helped streamline our account payables. The ability to go back to see all invoices that are...
It has helped streamline our account payables. The ability to go back to see all invoices that are pending or paid with just the click of a button is amazing as well.
Puntos a favor
Love having access to pay bills directly from my computer.
Puntos en contra
Vendors having concerns with changing their payment request.
Respuesta de AvidXchange
Thank you for taking the time to write a review! We are so happy to hear you have had a positive experience with AvidXchange.
- Sector: Almacenamiento
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
AvidXchange
Revisado el 14/6/2024
Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as...
Overall, AvidXchange is quick and easy to use (once you learn about all the different features) as a user. It is also easy to upload invoices to the system and see its progress until it is finalized.
Puntos a favor
I like the ease of using Avid, it is easy to upload invoices and approve them in the system.
Puntos en contra
If you are new to AvidXchange, then it takes some time to learn the system like it took me when I started using it over 2 years ago.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A great program to have!
Revisado el 1/4/2024
Puntos a favor
I loved the ease of use, as there was a low learning curve. The process of invoicing is efficient from start to finish. It gets the job done and I would recommend this program to anyone looking for invoice processing software.
Puntos en contra
Searching for the status of an invoice can sometimes be a challenge. From my experience, searching by name hasn't always been enough when I didn't have any further information. I would recommend a shortcut to invoice searches.
- Sector: Comercio minorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best product on market
Revisado el 9/2/2023
We solved a very old school numerous step AP process that was inaccurate and caused missed...
We solved a very old school numerous step AP process that was inaccurate and caused missed invoices. This product is simple, streamlined, efficent, and accurate with the double checks it has.
Puntos a favor
AvidXchange and AvidPay have been an amazing addition to our company. A process that used to take hours for numerous positions to implement, has now been dwindled down to just 1 person a little every day. It made it so our company has been able to streamline accounts payable. The ease of the software and the unbeatable customer service was crucial to the implementation. The onboarding process was smooth and we had people helping us every step of the way. Integration with Quickbooks was done successfully, and even when we hit a few bumps along the way, their team jumped on it and got it done.
Puntos en contra
Honestly, everything is great. The only improvement I could see is a better search tool for AvidPay, more like the invoice search tool, as the current one takes a bit to figure out. That being said, the great customer service from [sensitive content hidden], made it so we learned how to use it correctly.
Razones para cambiar a AvidXchange
cost compared to what it offered for product.- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use
Revisado el 5/3/2024
I'm not a "tech" person and don't particularly like learning new programs and products. However,...
I'm not a "tech" person and don't particularly like learning new programs and products. However, Avid was easy to learn and use. It is easy to search and find invoices, process them, keep track of payments. You can make comments, add extra files etc. It does everything we need it to do.
Puntos a favor
Easy to learn and use. I was brought on part-time to help the team and was able to learn the program within very little assistance. Everything is self-explanatory and easy to use.
Puntos en contra
I process invoices and have not found anything that I do not like about the program.
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 501-1,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Full Featured Software
Revisado el 26/2/2024
Puntos a favor
Tracks everything in one place. Need a receipt? It's there. Wondering how much staff spent on travel? Its there. Did you pay that invoice? Find out.
Puntos en contra
Like any new system, it takes a little while to get over the learning curve.
- Sector: Propiedad inmobiliaria comercial
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
AvidXchange Review
Revisado el 26/2/2024
Puntos a favor
I like how easy it is to track invoices and view invoice history.
Puntos en contra
The new Capture feature. I prefer the older version of uploading and indexing the invoices.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 10,000+ empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Easy to use but wish I had more access
Revisado el 26/2/2024
Puntos a favor
The platform is easy to use and navigate. It isn't hard to search for what you need.
The process of entering AP is easy.
Puntos en contra
I don't like that I have to email AP to be entered. I would prefer to be able to upload it myself and have it readily available. Or, at least have the option to upload AP directly to Avid when it is urgent.
I don't have as much access in Avid as I do other AP platforms and it can be frustrating when I have to change something on an invoice. For example, if the amount was entered incorrectly, I have to comment to have someone change it, instead of being able to change it myself at that moment.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Review of Avid xchange
Revisado el 26/2/2024
Easy to use, but poor customer support. Cannot call anyone; only accept e-mail and response time...
Easy to use, but poor customer support. Cannot call anyone; only accept e-mail and response time is poor....several days later impacting timing of month ends, payments to vendors, etc. late fees incurred, etc.
Puntos a favor
It is easy to use once the invoices make it to your que
Puntos en contra
Experience has been poor customer support. Often invoices scanned to avid are sent to "research" for no reason other than person was too lazy to figure it out.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 10,000+ empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easy to use platform for AP
Revisado el 26/2/2024
Puntos a favor
Avid is user friendly and makes coding and approving invoices a simple process. The search feature for looking up invoices is easy to use and allows you to find historical information quickly.
Puntos en contra
There isn't anything that I find difficult about Avid. I've used it at several different companies that I have worked for and whenever I find out they use Avid for AP, I am pleased because I know it will be easy to use.
- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Efficient and easy to use process
Revisado el 26/2/2024
Puntos a favor
The overall system is very user friendly and easy to use. I like that it is integrated with MRI and helps us go paperless. It is also easy to search old invoices.
Puntos en contra
Customer service wait times may vary depending on if you call or use the online function.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1,000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
I love Avid!
Revisado el 26/2/2024
Puntos a favor
I love that I can email in an invoice from anywhere!
Puntos en contra
I hate that I'm not able to edit the invoice once it's been uploaded but I think I may just be blocked.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
AvidXchange
Revisado el 26/2/2024
Puntos a favor
I love the fact that it is easy to use and self explanatory. They got out of their way to ensure your experience is smooth. Even if you are a newbie to the software, it will be very easy to maneuver.
Puntos en contra
I currently do not have any cons for Avid. It has been very user friendly.
- Sector: Automatización industrial
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Avid Review
Revisado el 26/2/2024
Puntos a favor
It is easy to use. Availability is good.
Puntos en contra
support is not that great. Take days to get sometime reply back.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
AvidXchange
Revisado el 21/9/2023
I do not like how long it takes to get an invoice from approval status to paid. Many vendors call...
I do not like how long it takes to get an invoice from approval status to paid. Many vendors call because the payment has taken so long - not sure if there's a different way to handle this to make it move along faster.
Puntos a favor
The thing we like most about AvidXchange is that they receive all of the paper invoices and scan them in to the system for us & filter out duplicates.
Puntos en contra
I do not like how long it takes to get an invoice from approval status to paid. Many vendors call because the payment has taken so long.
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easy to Use Software
Revisado el 26/2/2024
Puntos a favor
The ease to see and approve invoices was a huge help.
Puntos en contra
I never could figure out how to get live time notifications
- Sector: Administración educativa
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Avid Exchange Review
Revisado el 27/2/2023
Overall experience is good
Overall experience is good
Puntos a favor
Easy to use & easy access to Invoice & Invoice history.
Puntos en contra
Data doesn't automatically populate until the segment option in AVID is selected