Opiniones de Eventzilla

Poder clonar un evento para hacer uno nuevo
Los códigos de descuento
La variedad de tarifas que se pueden crear

- Las traducciones al español del panel de administración son nefastas, están hechas por una máquina y a veces es muy difícil entender.
- Tenemos que desactivar algunas funcionalidades que puede ver el cliente porque está tan mal traducido que es un antimarketing. Es perjudicial para el negocio pues confunde al cliente. (Ejemplo: Ranuras izquierda!?). En su día ya les escribimos informando de este tema, exactamente el 12 de enero de 2018, pero nadie nos contestó.
- Algún texto está en Samoano en vez de Español (TATALA LE NUMERA FAALILOLILO (TUU I LE FAITALIA)
- Cuando caduca la fecha de una tarifa y entra en vigor otra, hay que hacer el cambio manualmente (hay que estar a medianoche atento para hacer el cambio)
- El editor no permite cambiar el texto de tamaño o color.
- No poder programar eventos en otra moneda (Dólares y Euros) Tenemos 2 cuentas de eventzilla y necesitamos usarlos en 2 navegadores distintos para poder trabajar con España (Euros) y Latinoamérica (en dólares)

1. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live.
2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event.
3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all.
4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull.
5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly.

1. Features in basic plan should be increased.
2. All Everything is perfectly FINE. Keep it up Guys!

Able to customize payouts.

Easy to refund customers.

Like most of the other options, the cost.

I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc...

All of the above have slowly declined in reliability and there are many glitches in the system now.

1. Setting ticket sales dates do not work accurately and are off by DAYS.
2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund.
3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately.
4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now.
5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format.
6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like.
7. Ticket purchasers intermittently do not receive their PDF tickets.
8. Sometimes ticket purchasers get charged twice for one ticket.

This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system.

I like that our free events do not cost us anything to register our attendess.
Multiple currencies for our paid events are definitely a benefit to our global business.
Customer service - always quick to reply

I would like to drag and drop the order of my sponsors instead of having to re-input them to reflect their order of importance.

It was easy to setup and configure to personalize for my Boy Scout troop. It was also free for the type of events that we host from time to time.

Some of the options we a bit challenging to find, and I had to dig through menus to get to them. Perhaps a single page with more of the options would be better than multiple pages tied together with navigation.

Eventzilla made the planning, execution, and follow through of the conference significantly easier. The cost was affordable. I loved how easy it was to setup the conference information, such as agenda, speakers, etc. I wish I had discovered earlier in the planning process.

Sometimes navigating the admin hub was a little confusing as I had to search around for certain features a bit. However, overall, it was very easy to use.

Eventzilla is a cost-effective option and customer service is good.

Limited functionality. The inability to send ticket buyers of different to email lists. The inability to be able to enclose links. The company seem to want to keep everything ‘on campus.’

Eventzilla offers great functionality for both the Free and Paid version. You can easily tailor your events with all the required information like Text, Pictures, Audiovisual, Maps, and other content. Although Paid version offers a lot of customization options. You can easily monitor Event registration and ticketing status right from the Event dashboard. Overall very user-friendly for both the event organizer and attendee.

Eventzilla offers limited options when it came to customizing graphics. Also, customizing the Event URL is not available with Eventzilla.

I love that on a limited budget I can have a professional presence on the web to register individuals for events. With free events/meetings we can keep our costs down. If the attendance is beyond the free plan, we can pass along the fees to the registrant means we can keep our costs down for using the service.

Overall, there isn't anything not to like about this service. It has simplified life for us when setting up events and meetings.

Free service, automated emails to participants and organizers, looks good, easy for participants to use.

Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.

I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive.

That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying.

It is so easy to modify and add to! When I have to delete and re-enter due to a typo, it is very simple to edit. Very user-friendly! Love the mobile app. It is so handy when doing attendance. I really like all of it.

Ease of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us.

The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do.

User-friendly interface, good options, good customer support

1. Some bugs in software, features sometimes do not save and revert to previous setting.

2. Sent our scheduled event survey at random time (not when it was scheduled).

Free! Nice look to the published event website. Allows for tickets to not be required, sends reminders about the event, allows for waitlisting and setting capacity on tickets.

The UX could be simplified. I use this tool quarterly and have for almost five years now and I still have to search around for areas where I need to make edits. I really wish the text entry fields had better WYSIWYG editing capabilities. I don't know HTML code and if my font sizing is off or I want to change a color, it is rather difficult.

Eventzilla is an economical and viable alternative to more expensive ticketing systems. Eventzilla is very user-friendly and easy to navigate. We were sold by the daily payment option and lower costs compared to competitors.

The Help section doesn't cover some topics. We had a problem with a couple events with multiple dates and times cutting off ticket sales way too early and I have yet to figure out how to set the TOTAL number of seats/tickets available correctly when assigning ticket price levels. We had several complaints from patrons when using PayPal payments but most issues were resolved once we used the internal WePay option.

I like that I can customize the the registration link with the event name in it. I like that you are able to create more than one ticket type.

I didn't like all the information requested if you're having an event where fees are collected. Most sites just send you the payout to whatever address you select. Eventzilla wanted bank information for the company which I was unable to provide.