---
description: Información actualizada sobre Vtiger CRM. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Vtiger CRM con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vtiger CRM: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/230/crm/software) > [Vtiger CRM](/software/10283/vtiger-crm)

# Vtiger CRM

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> Vtiger trabaja con más de 100 000 empresas ayudándoles a brindar experiencias de clientes sobresalientes al romper las barreras entre los equipos de marketing, ventas y soporte.
> 
> Veredicto: 336 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 336 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Vtiger
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: USD 12.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino, chino tradicional, danés, español, francés, hebreo, húngaro, inglés, italiano, japonés, neerlandés, polaco, portugués, ruso, sueco, turco, árabe
- **Países disponibles**: Australia, Canadá, Catar, Emiratos Árabes Unidos, España, Estados Unidos, Francia, India, Irlanda, Israel, Kuwait, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Sudáfrica

## Funciones

- API
- Acceso móvil
- Alertas y notificaciones
- Alerts/Escalation
- Almacenamiento de documentos
- Análisis de atención al cliente
- Análisis de evolución de ventas
- Análisis predictivo
- Aplicación móvil
- Automatización de marketing
- Autoresponders
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda
- Búsqueda de clientes potenciales
- Búsqueda/filtro
- CRM
- Campos personalizables
- Captura de clientes potenciales
- Chat en vivo

## Integraciones (en total: 34)

- Adobe Commerce
- Asterisk
- Breeze
- Clickatell
- Docusign
- Dropbox Business
- Exotel
- Gmail
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Gupshup
- Intuit Data Protect
- LinkedIn for Business

… y 19 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)

## Categorías relacionadas

- [Sistema CRM](https://www.getapp.com.mx/directory/230/crm/software)
- [Herramientas de administración de leads](https://www.getapp.com.mx/directory/339/lead-management/software)
- [Software de análisis predictivo de leads](https://www.getapp.com.mx/directory/678/predictive-lead-scoring/software)
- [Software CRM online](https://www.getapp.com.mx/directory/232/online-crm/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.com.mx/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.com.mx/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.mx/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5811 reviews)

## Opiniones

### "VTiger crm has everything it takes for successful sales" — 5.0/5

> **Rachel** | *9 de mayo de 2022* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: You can monitor all sales processes and projects in one program and that makes it the best. I love that it is cloud based, which doesn't crash computers. Its ticketing system is very stable and efficient. It has great marketing management, which makes it easy for us to do mailings.
> 
> **Puntos en contra**: It does not have the option to drag and drop tasks to place them in another space of the project. It is frustrating how many clicks you have to make to start a specific function. The software is very complete, for that reason it has too many functions and tools that tend to confuse the learning process.
> 
> It is a quite complete software for the whole sales line of the company, because it includes not only the crm for the management of projects and tasks, but we can from there better understand our customers and create marketing campaigns, which allow us to increase our sales. VTiger is ideal for companies that need to have everything at hand, a software that covers all stages of the project. Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an increase in their performance.

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### "Vtiger review" — 5.0/5

> **Jeff** | *15 de octubre de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Cost  ease of use and functionality...easy to set up and use and it cost about 10% of what we were using
> 
> **Puntos en contra**: there really isn't anything we don't like about it
> 
> daily customer contacts and follow up, opportunities, quotes and invoicing

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### "Too many feature gaps" — 3.0/5

> **Usuario verificado** | *19 de abril de 2019* | Software informático | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: It has a lot of customization features.  Support answers promptly.
> 
> **Puntos en contra**: Features that I think should be standard are missing or inadequate.  For example, there are almost no connectors to other software - from Vtiger or from other vendors/services; We use Constant Contact for email campaigns (Vtiger's email module is convoluted and unreliable), and there is no connector for it, so I have to manually import/export new or changed contacts to keep both databases current.  And the import process is touchy - Vtiger often creates duplicate records.  Getting from one screen/module to another is annoying - it takes too many steps, something a simple menu bar would solve.  I could go on with the quirks, limitations, and missing features, but I think this sums it up: Vtiger feels like it started out as a simple app and has had features and modules dropped into it, not really incorporated to make the tools a seamless experience.
> 
> I mostly work with Vtiger as an admin and sales support.  Most times, when I have a project or idea to improve our processes, Vtiger lacks the functionality for me to follow through without the need to utilize some outside tool or service.  Many times I've wanted to add a feature, establish a process, or some other task to improve our sales/marketing methods, but I find that I cannot do so in Vtiger - it isn't a lack of my knowledge of the product, because several times, after consulting the documentation, I've contacted Vtiger support and was told that the task cannot be done.

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### "VTiger is the best CRM for sales and customer acquisition" — 4.0/5

> **Helene** | *7 de junio de 2022* | Relaciones públicas y comunicaciones | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The customer tracking feature is very useful, as we can interact with them on different platforms such as Gmail and social networks. It has a free version which helped us in the beginning and we were able to adapt to the main functions easily. I use all the alerts and reminders and it is a great tool that helps me not to forget pending activities and clients I need to call and visit.
> 
> **Puntos en contra**: All the functions are easier to use in its web version, making it cumbersome and not very useful on the mobile app. The fields for customer information are very few, it should have more options for information or leave a blank space to fill it manually, so that all the information that is required is stored in the system.
> 
> It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending advertising and offers of our services by email. Also the project management is very easy to use planning and executing sales successfully. This software has helped us a lot to increase sales, the organization of the marketing department and bring in an orderly manner all the activities that must be done to close business and projects. A very useful tool that everyone uses in almost all departments of the company and that relieves the workload.

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### "Good platform to follow up comercial activities" — 4.0/5

> **Arturo** | *25 de septiembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like the most about Vtiger is that I can manage my business activities in one place specially the ones involved in sales \&amp; marketing.&#10;VTiger has evolved in the last years, bringing a better user experience, and making it more intuitive.&#10;VTiger has helped our sales team to have all the quotes and proposal documents updated and centralized.&#10;I like the way that you can collaborate with all the sales team, sharing contacts information, and always knowing the status of the opportunities.
> 
> **Puntos en contra**: Although VTiger has evolved a lot in the last years, the follow up activities could be more intuitive. It would be great that the notifications and reminders always appeared on screen until they have been completed.
> 
> I have been using VTiger in its community edition for about 3-4 years. It is a good software to keep track with the commercial activities. It helps me manage my leads, customers, and activities all in one place. I think that it could be more intuitive and more straight forward regarding the notifications and the activities done or to do with my leads/customers

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