Opiniones de Silent Auction Pro

Helped us run our best auction to date, with virtually no line at checkout, even though we had almost doubled our attendees from the prior year.

This was our first year using this software at an in person event. The check out process made package pick up much more efficient and attendee friendly.

I am extremely satisfied with the Silent Auction Pro product.

Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos!

They know what they are doing and have their team is also very knowledgeable. They will also help you with suggestions and ideas to enhance your event!

When the pandemic affected our yearly auction, we knew there had to be a solution that could fill the void. Our school relies on the income from that event to keep our school up and running. We loved that Silent Auction Pro was able to help us continue this tradition, while also helping us raise the money that we need. Since our initial event, we have had two more auctions. Each time, the software improves and becomes more user and customer friendly.

Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.

Amazing! Everyone who has been on the phones with us has been fantastic to work with. Including the owner. He is completely a part of his team and business and does not hesitate to jump in and support you.

Excellent! We have grown our fundraising auction three fold since instituting Silent Auction Pro. Much as to do with the ease in which we can sell tickets, process charges, create bid sheets, etc. Everything Silent Auction Pro does well!

The software is well-thought out and easy to use, but the customer support makes all of the difference. Customer support was able to help us during our Saturday night event with any issues or tough situations that came up.

I can't imagine using another software program. This is a program that can easily taught and transferred among changing administrators of your event (ours is a school/band fundraiser, so our parent teams are different and evolving each year). Since the software is straightforward and user friendly, it makes it easy to recruit and replace team leads (unlike our previous system, which made a potential new team lead say "oh, I couldn't do that! That looks complicated!"). We have appreciated the support from Silent Auction Pro, especially when we first got started with the program. It's been a real blessing to our event!

We have increased our profit every year using Silent Auction Pro. The Auction setup is wonderful. I cannot imagine using any other product! 10 out of 10!

I have worked with many different digital platforms in the nonprofit sector over the course of 10 years and I can absolutely say that SAP is my favorite. The platform is fantastic and the customer support is five-star all the way! I'm am relieved to have found a ticketing/bidding/tracking platform/business that actually listens to me and can help me with "sudden issues" so quickly and thoroughly.

Our small non-profit has had a very positive experience with Silent Auction Pro. We have used Silent Auction Pro for 3 years, 2 years with paper bidding and this year with mobile bidding. This year we were so lucky to have transitioned to mobile bidding. Our auction went on without a hitch, in a virtual environment, during the COVID-19 shut downs. We were able to switch everything to a virtual offering easily and we were still able to exceed our goal of $75,000. We look forward to using this great software in the future.

This was our first use of this software and we were very satisfied with the results we achieved the night of our event. The software is relatively easy to use - the modules are marked but you do need to take you time to make sure you are on the right page. The customer support was fantastic. Every time I had a problem or a question they were there to answer it. They were able to go into my site, analyze my problem and help me solve it.

I did not use the registration part of the software since I purchased it too late to really get the benefit of that part of the program. However, I was able to push my guests to the site to register their credit card prior to our event. On the day of our event as our guests checked in we had a few banks of computers with people manning so that if our guests had difficulties they were there to assist. (I would recommend that for anyone using the program.)

During the event, we were able to showcase our fundraising live as it happened. This aspect definitely helped generate more bidding and involvement of our guests.

Great program that I have used 10 plus timers over the last 10 years.

This is our fifth year of using Silent Auction Pro for our annual fundraising auction for our public schools and we can highly recommend it.

We looked at several competing products before deciding it offered the most-bang-for-the-buck for an Internet-based cloud solution (important for the ability to share access with many users). With only a few weeks to prepare, we were able to import the bidder and donor lists from previous auctions, set up all the new donation and auction items, export all the content for our printed program, run our auction smoothly and efficiently (the check-in and check-out process was MUCH improved from the previous years using spreadsheets), generate all reports needed to review and reconcile the results and easily print thank you letters directly from the software. Our bidders were all very impressed with how much better the auction ran that year and we raised over $41,000.

Our experience was so positive with Silent Auction Pro, that we decided to try to take advantage of almost all of its many features. We added the online bidding and mobile bidding options after again reviewing competing solutions, including those that cost thousands of dollars. With more time to prepare, we had almost 300 items listed for bidding online, complete with pictures and links to donor web sites, and collected bids totaling more than $30,000 before our live event even started! I cannot begin to describe how excited our hardworking volunteers were to literally see the fruits of their labor increasing on their computer screens with larger and larger bid results every day of that online auction.

We also took advantage of the integrated credit card processing feature, which allowed us to easily pre-register bidders and sell tickets online. We even had volunteers using iPads to check people in and enter bid results during the auction. And within minutes of the completion of final bidding at our live auction, I checked the results on my phone's browser and realized we had just raised over $56,000. Wow! THANK YOU SILENT AUCTION PRO! And a special thank you to your tech support for all the emails and phone calls you supported us with throughout the whole process.

Look no further. You have found a terrific solution to your online, silent and live auction headaches. We'll certainly be back again next year!"

Our primary objectives were to:

1. Streamline the checkout process and make it easier for our donors.
2. Increase the size of our bids with respect to the Fair Market Value of the items.

We achieved both of these objectives.

Silent Auction Pro is easy for anybody to "pick up," which is good since the team running the auction has an almost yearly turnaround. Also, the customer support is phenomenal, if and when I do need to talk to someone about features.

I believe this company stands high above other software. The customer service is key and you guys have it nailed! Many people already struggle with technology and to learn a whole new software program can be frustrating even for those who know it well. So to have customer service available at any time of the day, and to have your call answered in less than three rings is excellent. I loved that I did not have to wait on hold, be transferred from person to person and I appreciated that anyone we talked to was patient, understanding and above helpful and walked through each problem in detail until it was resolved or answered.

Overall, I've been thankful for their ability to to assist me with my event. They call and checkup on a regular basis to ensure that you feel ready and that they've done their best to prepare you. They also stay on call when your event is happening, just in case.