Procare Solutions

4.6 (2,525)
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Sistema de gestión de cuidado infantil basado en la web.

Calificación general

4.6 /5
(2,525)
Relación calidad-precio
4.5/5
Funciones
4.4/5
Facilidad de uso
4.4/5
Asistencia al cliente
4.6/5

94%
Un ha recomendado esta aplicación
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Reseñas de 2525

Shanna
Shanna
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Nice program

Revisado el 20/6/2024

Everything works well and I am pleased with how it works and how easy it is to use for the teachers.

Everything works well and I am pleased with how it works and how easy it is to use for the teachers.

Puntos a favor

I like that everything is on one system and easy to use.

Puntos en contra

The app is so very slow and sluggish, especially in the morning. It takes a while to get it working smoothly, and if the screen dims or whatnot, you have to go through that again.

Chloe
Chloe
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Good but tweaks are welcome

Revisado el 16/7/2024

Puntos a favor

My staff has mentioned that they like the napping/diaper functions.

Puntos en contra

Lesson planning has been a bit difficult, and for some reason it will not allow us to print the lesson plans landscape-wise. It is also somewhat difficult to find the total number of children attending at a glance.

Catharine
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Everything you need in one app

Revisado el 6/12/2024

One stop shop for attendance, meal counts, children’s information and messaging with parents. There...

One stop shop for attendance, meal counts, children’s information and messaging with parents. There are way more features, I listed my favorite few.

Puntos a favor

All of the important information is easily accessible for each child.

Puntos en contra

Photos and notes are not in albums or files so you have to scroll back in activities to see them.

April
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Growing With Pride

Revisado el 19/8/2024

It has helped organize the systems used for our childcare program

It has helped organize the systems used for our childcare program

Puntos a favor

they are always looking to improve and add new things.

Puntos en contra

Some of the things available dont work for the way we need things to work so I sometimes have to use other apps or programs instead of what is offered through procare.

Alternativas consideradas

brightwheel

Razones para cambiar a Procare Solutions

I can't remeber all the reasons it was years ago
Isabel
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ProCare is for you!

Revisado el 4/10/2024

I love Procare! 5 + years ago when we were looking at to go from all paper to digital for our...

I love Procare! 5 + years ago when we were looking at to go from all paper to digital for our administrative and teaching needs, we started to research all the companies providing a single program digital service. Many centers in our area were using a mish mosh of multiple programs to cover what they needed. That was not an option for us. We chose ProCare. It had everything we needed from daily updates for parents to payroll and billing to lesson planning and child assessments. A "1 stop shop" so to speak. We love that this program is easy to use and the customer service is phenomenal. We made the right choice in deciding to use Procare.

Puntos a favor

- Everything we need comes from 1 supplier.
- It is affordable
- The program is easy to use for everyone.
- Parents love the contactless sign in and out option

Puntos en contra

- When Procare has updates to their program we often have glitches that we have to work through, but Customer service is awesome and helps us work through any issues

Alternativas consideradas

Dropbox Business

Razones para cambiar a Procare Solutions

Procare offered better solutions. We needed a program that integrated administration and record keeping, billing and payment options, record keeping, lesson planning and assessment, and communication all in a format that was easy to customize and use for administration, faculty and parents. We found that with Procare.
Tabitha
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Coordinated communication

Revisado el 20/11/2024

As a user/ parent of a 4 year old in daycare, procare solutions made me feel assured that my child...

As a user/ parent of a 4 year old in daycare, procare solutions made me feel assured that my child was safe.

Puntos a favor

The live feed of my child’s class, allowing me to see her progress in real time.

Puntos en contra

Occasional lagging, of video feed was a potential issue. May have been network error.

Karima
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Procare review

Revisado el 18/11/2024

overall, I'm happy with the product and Procare works to update the system on a regular basis.

overall, I'm happy with the product and Procare works to update the system on a regular basis.

Puntos a favor

very user friendly and easy to navigate especially because of the tutorials that you can look at

Puntos en contra

not being able to copy and paste newsletters from the different centers we have

Lissette
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

procare ;a reliable tool for childcare professionals

Revisado el 6/12/2024

procare is ideal for centers and it has been a great help for my classroom. it helps me connect...

procare is ideal for centers and it has been a great help for my classroom. it helps me connect with the parents and keep the parents updated with their children progress and what we do on a daily.

Puntos a favor

the software is user friendly and makes managing attendance. It provides detailed reporting feature that help tracking child development and administrative tasks.

Puntos en contra

some features require more in depth tutorials to fully understand how to use them effectively .

Beth
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to Use

Revisado el 19/11/2024

The staff are very friendly and helpful.

The staff are very friendly and helpful.

Puntos a favor

It is easy to use. When I do need assistance, the staff are very friendly and helpful.

Puntos en contra

There is nothing that I do like about Procare Solutions.

Rae
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great resource for extended child care

Revisado el 26/11/2024

I love knowing when my child is dropped off or picked up from school. And i love the messgaes we...

I love knowing when my child is dropped off or picked up from school. And i love the messgaes we get from his providers through out the day.

Puntos a favor

Im a parent rhat uses the app for drop off and pick up of my child before and after school care. Its easy to use and the updates and messages are helpful.

Puntos en contra

It is one more app to use and keep on my device.

Cheisa
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Procare usage

Revisado el 4/10/2024

Love it. I have had Procare for the past 4 years. Not going to leave or change products

Love it. I have had Procare for the past 4 years. Not going to leave or change products

Puntos a favor

The ease of using the app. I’m able to reach parents and the parents can communicate with me through the app. Not get lost as a text message would.

Puntos en contra

When they shut down and I can’t share the moments with parents. Procare is part of my selling process when I interview clients for the daycare. If it doesn’t work for the day, I do have parents who get concerned

Alternativas consideradas

brightwheel

Razones para cambiar a Procare Solutions

The pricing and the ease of the use. My husband did the research first and we went from there
Cindy
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Happy Customer!!

Revisado el 4/10/2024

Great experience. I had the chance to move to another platform and chose to stay with Procare.

Great experience. I had the chance to move to another platform and chose to stay with Procare.

Puntos a favor

I love the Dashboard! I also love the capabilities to send out emails in mass or set a reminder to parents as they sign in their child.

Puntos en contra

Well I understand why this need to be done however it is a pet peeve of mine. Procare will time out and I have to log back in.

Laurie
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Make Life Easier

Revisado el 8/11/2024

Procare has been awesome! The response to questions or problems is immediate and we always feel...

Procare has been awesome! The response to questions or problems is immediate and we always feel supported. I am so glad we took the plunge and started our Procare journey over eight years ago. It was a big expense for our little center at the time, but so well worth it and beyond our expectations. We've grown and Procare has made it easier for us.

Puntos a favor

It has made life so much easier! Just the attendance tracker, and teacher sign in/out has given our center streamlined processes and reports that we never had with our previous multiple systems and software. Everything is consolidated and so much better!

Puntos en contra

Having the time to tap into all that Procare offers! I only scratch the surface of the reports and tracking that I could be doing. There are so many benefits, too numerous to name, and I only use a fraction. I need to learn more!

Danielle
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Procare is very user friendly!

Revisado el 4/10/2024

Puntos a favor

Very user friendly. Nice to have one place for all parent communication.

Puntos en contra

I wish there was better customizations on what the teachers can have access to. It would be nice to have other limitations on admin vs non admin staff.

Alternativas consideradas

brightwheel

Razones para elegir Procare Solutions

We went from pc based technology to cloud based technology.

Razones para cambiar a Procare Solutions

Procare was cheaper than the other products offered by other companies. We felt we got more from Procare for our money.
Sharon
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good solution for small programs and larger ones

Revisado el 17/7/2024

It's been a good expereince. We were using CCM for ages (which Procare bought out) but due to cost...

It's been a good expereince. We were using CCM for ages (which Procare bought out) but due to cost we decided to go with Sage, which we did not like at ALL, then over to HiMama which we were happy with, but didn't 100% meet our needs. Procare's cost came down, and still had a lot of the features from CCM that we were missing.

Puntos a favor

That we have everything in one place, we can send out forms, newsletters, message parents and handle billing all in one platform.

Puntos en contra

We are school-age so our program runs differently, I wish the Standards provided in the lesson planner went up to school-age, but I have not yet found a program that is set up for school age students.
Parents don't like that they get updates for room changes/recess, etc. But if they turn off notifications, they don't get any notices including deadlines... it would be great if they could do customization for user end for that.

Alternativas consideradas

Kangarootime y brightwheel

Razones para elegir Procare Solutions

We loved HiMama's (now Lillio) customer service and their platform was easy to use, but we couldn't send out forms, financial reports were VERY limited, and we were still having to use Remind to send out messages. Procare has everything on one platform and expanded financial reporting tools.

Software anterior

Lillio

Razones para cambiar a Procare Solutions

Combination of pricing and available services.
Devona
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great online Platform

Revisado el 17/7/2024

This has been a great experience and we look forward to continue working with Procare.

This has been a great experience and we look forward to continue working with Procare.

Puntos a favor

The personal assistance as we transitioned over to Procare.

Puntos en contra

I find the administrative reports lacking practical applications for day-to-day use in the center. The online PRocare does not work with Kinderconnect to daily report to TWC-CCS.

Laura
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lifetime User!

Revisado el 8/11/2024

I love Procare and have been using this software for over 20 years. This software has evolved over...

I love Procare and have been using this software for over 20 years. This software has evolved over time, and the recent updates and additional functions keep us up to date.

Puntos a favor

Procare Solutions provides all the features and functions you need to improve your daily operations. We have found the user interface to be exceptionally intuitive, so it was easy to train new staff. We also love the seamless integration with our existing systems. All in all, Procare Solutions delivers on its promise to make daily operations run smoothly and efficiently.

Puntos en contra

Overall, the system works well for me, but I did have some occasional delays, such as some minor delays with the program not loading. However, the technical issues are resolved quickly by the help desk, so that wasn't a huge problem.

Alternativas consideradas

brightwheel

Razones para cambiar a Procare Solutions

Procare Solutions offers an extensive suite of features for our day-to-day operations and more features are available to be implemented later.
Andrea
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Simple, yet Robust Software

Revisado el 8/11/2024

Switching to ProCare has been a game changer for my centers, saving our admins about 8-10 hours a...

Switching to ProCare has been a game changer for my centers, saving our admins about 8-10 hours a week of paperwork.

Puntos a favor

Aside from the amazing features to run our program smoothly, ProCare is extremely user friendly. If we do have a question, support gets back to us right away.

Puntos en contra

I wish there were more merchant service company options.

Alternativas consideradas

brightwheel

Razones para cambiar a Procare Solutions

SWHD recommended, so we tried it, and love it!
Isabel
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

My Thoughts on Procare

Revisado el 19/8/2024

Overall we are pretty happy with Procare. We really appreciate the ease of getting customer support...

Overall we are pretty happy with Procare. We really appreciate the ease of getting customer support through chat. Procare support is almost always able to help me without me having to make a phone call and being put on hold.

Puntos a favor

I like the ability to process tuition and keep track of payments.

Puntos en contra

I don't like the way that Daily Activities are setup. I wish the app had more of a social media feel where parents could view the activity and comment or 'like' what they are viewing. A previous app we used had the activities displayed this way and we found that this better supported teacher/family engagement.

Alternativas consideradas

brightwheel

Razones para elegir Procare Solutions

We made the switch because we wanted a product that would allow us to take payments and manage the finances.

Razones para cambiar a Procare Solutions

The choice felt like the best fit for our needs.
Lindsey
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Pros and Cons

Revisado el 4/10/2024

The customer service has been an 7/10, most questions get solutions. Invoicing is great, the app...

The customer service has been an 7/10, most questions get solutions. Invoicing is great, the app and “lead “ registration need some tweaking.

Puntos a favor

Their invoicing platform , is my favorite part once you learn the steps its pretty flawless.

Puntos en contra

The messaging, doesn't show when a parent or staff member has read a message so that can be confusing and frustrating.

Alternativas consideradas

brightwheel

Razones para elegir Procare Solutions

So that the school had a seperate invoicing/accounting software seperate from other parts of the church.

Software anterior

Planning Center

Razones para cambiar a Procare Solutions

When it came down to it, there were small features which that Procare outshined Brightwheel
Tiffany
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Program

Revisado el 4/10/2024

Puntos a favor

The ease of using the system! It is so easy to communicate with parents, staff, etc. and it has so many features that make the work day easier with everything being in one location!

Puntos en contra

It times out too quickly! There needs to be a setting that will allow us to choose how quickly it times out.

Erica
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

We're using it more and more!

Revisado el 2/7/2024

Overall it's a great software solution, and we plan to continue using it in the future. As with any...

Overall it's a great software solution, and we plan to continue using it in the future. As with any product that tries to do more than one thing, not everything is done with excellence. We are learning about new features everyday, and in most cases Procare makes our jobs easier!

Puntos a favor

Procare used to be just to manage student enrollment and tuition payments. Now it's so much more! We can send messages, photos and newsletters to parents, and we control who can view them. Staff use Procare to clock in, and payroll has become so much easier! We're hoping that using staff to take student attendance will increase the accuracy of the reports.

Puntos en contra

I have two teachers who are dissatisfied with the parent messaging to the point that they decided to use a different messaging app. That is due to the fact that they have no way to tell which parents have seen a message unless that parent takes the time to send a reply. A quick reaction button would help. We also have parents (i.e. our room representatives) who want to be able to message other parents and cannot. I am not a fan of the staff messaging system - if I send a message to all staff asking who can stay late, and then a second message asking who wants to order lunch in, there is NO way for me to tell which message a staff member is replying to because each response comes individually rather than as part of a thread. None of them can see the others' replies either.

Tiffany
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Longest and most consistent

Revisado el 17/6/2024

I have been a long time user of Procare. Over 10 years now. I have tried other programs but always...

I have been a long time user of Procare. Over 10 years now. I have tried other programs but always come back to Procare due to it's ease of use, affordability and how much my parents like it.

Puntos a favor

I used Procare Online since before it was Procare ONline. I like the portability and the price. The features were updated regularly and it made enrolling and tracking so easy and precise for my childcare Program.

Puntos en contra

Some of the features still need to be updated. Integration with our food program and options state learning domains would be nice. We have the domains there but it has to be inputted manually.

Karen
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Procare is great!

Revisado el 4/10/2024

For the most part I love Procare and how simple it is to use.

For the most part I love Procare and how simple it is to use.

Puntos a favor

That everything is in one app and we are not having to use several apps to do things.

Puntos en contra

The reports I can do using the online version. There are more detail reports I could pull when I used Oncare at my previous job.

Jamie
Calificación general
  • Sector: 2128
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Absolutely love this program and app for our school!

Revisado el 17/6/2024

I've always enjoyed showing and sharing this program with families and teachers. It would be great...

I've always enjoyed showing and sharing this program with families and teachers. It would be great to share more with teachers so they would be inclined to add their work with children to an electronic academic record. Sending pics and anecdotes to parents is just fine for now.

Puntos a favor

Financial record keeping and parent engagement.

Puntos en contra

Teacher tracking of children's progress.