BigTime

4.6 (647)
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Software de gestión de proyectos, facturación y tiempo para pymes

Calificación general

4.6 /5
(647)
Relación calidad-precio
4.5/5
Funciones
4.4/5
Facilidad de uso
4.5/5
Asistencia al cliente
4.7/5

94%
Un ha recomendado esta aplicación
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Reseñas de 647

Itziar
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Gran software para avanzar en tu negocio.

Revisado el 20/8/2023

En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo,...

En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo, por todas las funciones que ofrece, creo que es una de las mejores opciones a utilizar.

Puntos a favor

Lo que más me ha gustado es su capacidad para facilitar y gestionar tu trabajo. Tiene muchas funciones que hacen posible todo lo que imaginas, desde gestionar los proyectos, realizar operaciones...

Puntos en contra

Lo único a mejorar quizás sea el diseño del propio software, para que así sea un poco más dinámico en las gestión de proyectos.

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ayuda a llevar un control.

Revisado el 21/7/2023

Puntos a favor

Este aplicativo permite llevar un control de tiempo y gastos aparte de tener una variedad de herramientas muy utiles.

Puntos en contra

No tengo quejas por el momento me ha funcionado muy bien.

Ariadna
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

BigTime

Revisado el 2/10/2023

Puntos a favor

Es un buen programa para llevar un recuento de las horas

Puntos en contra

Hay aplicaciones con los mismos usos que este programa más faciles.

Eduardo
Eduardo
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Escelente software para la productividad

Revisado el 8/12/2022

Puntos a favor

BigTime es façil de configurar y usar, permite la conexión a QuickBooks para publicar información y permitir la facturación a los clientes. Así mismo, visualizar informes de gastos y recopilar información de los proyectos en una base de datos. Además, cuenta con seguimiento del tiempo que es muy sencillo de controlar.

Puntos en contra

Un punto negativo de BigTime es que a veces crea tiempos duplicados. Enviando el doble o el triple en horas de trabajo.

Diego Sebastian
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

BigTime: El software de gestión de horario en tareas

Revisado el 6/11/2022

Puntos a favor

Es el primer software que conocí para gestionar mi horario

Puntos en contra

No requiere muchas mejoras pero si en diseño

Juan
Juan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A transformative experience

Revisado el 17/7/2023

From time and expense tracking to billing and resource allocation, this platform has made every...

From time and expense tracking to billing and resource allocation, this platform has made every aspect of my job simple and streamlined.

Puntos a favor

I love its ability to efficiently manage my time, expenses, and billing across multiple projects simultaneously.

Puntos en contra

It would be helpful to have better guidance or more detailed tutorials to make it easier to set up and use this platform.

Krishna
Krishna
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 5,001-10,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

BigTime is better than our Excel timesheet

Revisado el 13/2/2023

Introducing BigTime completely revolutionized how we run our company. Our chat support session with...

Introducing BigTime completely revolutionized how we run our company. Our chat support session with [sensitive content hidden] this evening was quite productive. When our company's time tracking and billing systems were combined, it was a huge help.

Puntos a favor

The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

Puntos en contra

Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

Ben
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Core features have degraded - Buggy updates

Revisado el 29/6/2022

Puntos a favor

This product is easy to track time with. When features work, the dashboards and reports are helpful for analysis.

Puntos en contra

It is difficult to use reporting because it breaks frequently. This seems to have occurred more often over the last several months than earlier in our time using the product. Customer support acknowledges bugs, but development is slow to correct key features, such as the loss of the ability to export simple reports to Excel. The product seems to over promise and underdeliver a lot of the time. We recently upgraded one of the modules based on meetings with the sales team. Shortly after purchasing, key dashboards suddenly stopped working. Communication could be improved. Customer service has acknowledged being aware of a bug before we reported it, but never let us know. I would value communication regarding the health of the product to help with our planning, rather than the frequent marketing notices.

Tamara
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Small Business Review of BigTime

Revisado el 23/5/2023

Overall, BigTime is effective and does what we need it to do. We are happy with it. Customer...

Overall, BigTime is effective and does what we need it to do. We are happy with it. Customer Support is also really good. They are helpful, patient, and thorough.

Puntos a favor

BigTime has all the features we need to track time and expenses and automate billing. Forecasting and utilization tools are also great features which allow us to better manage staffer availability so clients are covered and staffer's aren't over worked. Reporting and analytics are very good, though there are some reporting features that could be improved

Puntos en contra

There are some idiosyncrasies that can get tiresome; date ranges disappear constantly when drafting invoices; there are features that have an adverse effect on rate population if not used properly, some internal functions clash if entered (or not entered) in multiple places, online tutorials could be better, live chat can take a very long time - i have noticed that upgrading to Premier has helped - the wait is now no more than a few minutes.

Betty
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

BigTime is great for consultants working in a remote office environment.

Revisado el 10/5/2023

I haven't worked with other programs, but overall my experience with BigTime has been very good.

I haven't worked with other programs, but overall my experience with BigTime has been very good.

Puntos a favor

BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.

Puntos en contra

There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.

Suprita
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Streamlining Professional Services Operations

Revisado el 31/10/2023

I'm in QA engineering normally, but I've recently taken part in some internal billing related...

I'm in QA engineering normally, but I've recently taken part in some internal billing related projects where we've consulted out to other firms. Using this software has really streamlined things for me in a way where project management isn't so daunting anymore. I highly recommend the software and would use it again.

Puntos a favor

This software really is great for project teams that are working in more of a professional services type setting. It really seems to do it all, whether it's time tracking, project management modules, expenses, financials, resource allocation, etc. For me, the resource allocation portion was actually the most impressive (and important) aspect for me, as it allowed me to continue onward with my normal engineering duties while providing professional services support via this software.

Puntos en contra

Project management and billing software is not my forte normally, so it took a little bit of time to figure things out, but I eventually really enjoyed using it, so I have nothing I've disliked necessarily.

Marek
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

BigTime Review by M.T.

Revisado el 13/5/2023

Overall, my experience with BigTime was positive. The platform's robust project management features...

Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution.

Puntos a favor

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Puntos en contra

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.

Sharon
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great Time and Expense Tracking

Revisado el 5/6/2023

Overall Good.

Overall Good.

Puntos a favor

Integrates well with QuickBooks. Easy time tracking.

Puntos en contra

I have not gotten invoicing down yet in BigTime, I have found it a bit cumbersome, and maybe it is just me.

Molly
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

First three months with BigTime

Revisado el 6/7/2023

There was a reasonable amount of well-organized training before our launch. Most of the glitches...

There was a reasonable amount of well-organized training before our launch. Most of the glitches since then (relatively minor and related to client billing) have been resolved by technical support and more training.Over time, this program should meet our needs very well.

Puntos a favor

Robust features and 10 years of experience. Support staff seems eager to help.I was impressed by Tyler's technical expertise and patience in solving all of my issues.

Puntos en contra

There's a learning curve for billing clients in the complicated ways that architects do. Each month it has gotten easier. Had a few problems with using their proprietary email program for sending invoices out. Knowledge base could be easier to navigate/search.

Carlos Orlando
Carlos Orlando
Calificación general
  • Sector: Hardware informático
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

A must have for any professional services company

Revisado el 10/7/2023

I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me...

I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me to identify areas for improvement and make informed decisions to drive growth in my business. The ability to customize the reports to my specific needs is another standout feature that I really appreciated.

Puntos a favor

What I liked the most is the ability to track detailed time spent on each project. This has greatly helped me to have precise control over my activities and to maximize my productivity.

Puntos en contra

So far, I haven't found much to complain about. However, one of the aspects that I think can be improved is the integration with other tools and software that I use in my business.

Ken
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Connect with humans who understand the product and its purpose

Revisado el 27/2/2023

Fast and effective

Fast and effective

Puntos a favor

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Puntos en contra

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

Jean
Jean
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

Revisado el 10/3/2021

The training was really amazing. And the capabilities made it well worth the switch from Productive.

The training was really amazing. And the capabilities made it well worth the switch from Productive.

Puntos a favor

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Puntos en contra

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Razones para elegir BigTime

Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Software anterior

Productive

Razones para cambiar a BigTime

I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.
Jessica
Jessica
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A fantastic tool for managing projects

Revisado el 5/6/2022

The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze...

The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Puntos a favor

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Puntos en contra

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Sonja
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Customizable Software

Revisado el 28/1/2021

In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is...

In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is AMAZING! We ran into some logging in issues for a team member and she jumped right on getting it fixed for us! The software has been so beneficial for Project Management in the month we have been using it. We still have a training session left with our CSM at BigTime to learn more features it offers and we cannot wait to learn what else it has to offer!

Puntos a favor

That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.

Puntos en contra

That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

Carla
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Experience

Revisado el 27/1/2021

We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit...

We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit that [SENSITIVE CONTENT HIDDEN] shared with us is being able to copy a project instead of having to create it from scratch. Thanks for the tip, [SENSITIVE CONTENT HIDDEN]!!!

Puntos a favor

Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from [SENSITIVE CONTENT HIDDEN]!!!

Puntos en contra

We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that [SENSITIVE CONTENT HIDDEN] will discuss this with us further.

Alternativas consideradas

BambooHR

Razones para cambiar a BigTime

BigTime has more of the options that we need.
Mizanur Rahman
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great tool for our business

Revisado el 20/3/2023

My workload in budgeting and invoicing projects has been reduced significantly with the help of...

My workload in budgeting and invoicing projects has been reduced significantly with the help of BigTime. It allows me to focus more on my technical expertise in managing projects. Really appreciated.

Puntos a favor

BigTime offers a comprehensive set of features for our business, including time tracking, project management, expense tracking, billing and invoicing, and reporting and analytics. They provide excellent customer support, with a dedicated team of experts.

Puntos en contra

The mobile app version of BigTime has fewer features than the desktop version. They have a lot of integration but customization options for reports are limited.

Brandy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Makes things easy

Revisado el 4/4/2023

Everything has been great with BigTime; set up was very quick and easy and any questions or issues...

Everything has been great with BigTime; set up was very quick and easy and any questions or issues get dealt with very fast. Had to reach out today for an issue and Top resolved it in minutes.

Puntos a favor

Very easy to use and has the ability to add in hundreds of active projects at a time.

Puntos en contra

The way the daily hours is calculated; easy to miss not having the correct number of hours (regular vs ot).

Joana
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Tracking ang billing

Revisado el 13/6/2024

Puntos a favor

It helps me how to manage my expenses and some of my financial concerns

Puntos en contra

Sometimes the consulting does not meet my expectation.

dawn
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good Software

Revisado el 7/3/2023

Puntos a favor

Time and billing , invoicing, budget, software integrations

Puntos en contra

Some of the integration in the beginning was not working properly. However they worked diligently to make sure all problems were solved

Richard
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Powerful time tracking software

Revisado el 5/2/2023

Overall, BigTime is a user-friendly software that helps us keep track of our business

Overall, BigTime is a user-friendly software that helps us keep track of our business

Puntos a favor

With BigTime we never miss a thing, we attend meetings on time because of its powerful time tracking feature. The support team was very helpful while deploying the software.

Puntos en contra

The software offers limited billing options and some of our billing needs are not met. I hope in the future this software will be updated.