Opiniones de Highfive

Puntos a favor

We have staff that works remotely, and with Highfive it's like there are in the office. The video quality is fantastic, audio is great. At times it's like the monitor is just a window they sit behind. This makes the remote team truly a part of our staff.

Puntos en contra

We've tried to utilize this for remote meetings, and as a 1-time meeting solution it's not the easiest. There are things to download, hoops to jump through, etc. However, as a remote-work situation or when you will be utilizing it regularly it's well worth the investment!

Puntos a favor

É um bom projeto de videoconferência. Tem pegada moderna, profissional para trabalhadores se sentirem profissionais, tais como são.

Puntos en contra

Não é fácil obter acesso ao aplicativo, o que me deixou frustrado.

Puntos a favor

Highfive has a well-designed interface that makes video conferencing an intuitive experience. The plans include hardware and both mobile and desktop apps though you can also use Highfive through your browser. The audio and video quality with Highfive has always been clear with little or no lag during conferences.

Puntos en contra

Meetings are capped at 125 participants which could be a problem for larger companies but otherwise I have no complaints.

Puntos a favor

It hosts the recording in their cloud, so it doesn't take up your space, and it holds it for 1 year.
Has most features that you need for a typical video conferencing software for business use.

Puntos en contra

- It doesn't do well when 100 people join.

- When I invite people outside the company to join, they struggle to figure out how to connect if they aren't used to videoconferencing systems - instructions are lacking, it's frustrating.

- The room system always displays the view super zoomed-out, and makes it look like we're a lot further than we are. So the other participants can feel a lot more disconnected and not be able to read the mood. Particularly with interviews, it's a major drawback, cause it makes it harder to build rapport.

- When using it with the hardware to display your presentation on the highfive screen, when in the same room with the participants, it could be made easier to setup correctly (e.g. you need to mute one microphone, but leave the other one on, etc). There always are problems.

- When presenting something to the room via the Highfive-station, it updates the screen much more slowly than a connection via a cable. Frustrating.

Puntos a favor

Great UI, fairly intuitive to use. Easy to connect to in a conference room. Sound quality was perfect.

Puntos en contra

Sometimes could be glitchy. While customer support was friendly and willing, it was sometimes hard to nail down a bug since they needed the a picture of the crash screen.

Puntos a favor

Idea of having static fixed camera in meeting rooms that can connect to your laptop and create shared conference experience is great. I love the move meeting to TV feature as you can turn off laptop if needed and meeting will stay on air. Share screen option with share window option is great in terms of privacy. Also integration with Slack makes it easy to invite new people fast

Puntos en contra

Cold start takes too long. Is highly dependent on high speed internet and glitches when having slight network issues. Screen sharing mostly is pixelated and low FPS. Meetings get interrupted with no reason.

Puntos a favor

I have been using this tool for many years and I would say Highfive is no doubt the best ever conferencing tool. I like its simplicity and ease of use. Another biggest advantage is that its mobile app also works amazingly. It also let us share screen with others in reliable ways. It can be perfectly used for making video conferencing all around the globe. So that, multiple teams can conveniently communicate with each other. Furthermore I love its amazing ability of recording meetings that can be forwarded to others.

Puntos en contra

I never face any issue while using Highfive. I am totally having satisfactory experience with it. It fulfills all my expectations. The only limitation is that internet connection should be strong enough then it will work without any interruption.

Puntos a favor

These are tough times with the Covid-19 outbreak. Highfive helps stay connected with a quality audio and video and useful features! This is what I recommend my friends who are looking for a similar tool!

Puntos en contra

When a colleague sends a highfive link, I tap on it and it says I should install Highfive, even though I have it on my computer!

Puntos a favor

Love that you can use the Chrome version and get all the necessary features without downlading the app.

Puntos en contra

The audio/video quality is generally okay but there are a lot of stability issues. Also there is no integration with google calendar, even though I am not sure if it just isn't set up properly. It would be nice to have an automatically generated link when you setup a meeting in google calendar, just like hangouts.

Puntos a favor

Easy to use, very convenient during this distancing time. the video quality is good and screen sharing is possible. It is mobile phone compatible too.

Puntos en contra

It lags when one member in the meeting has poor network

Puntos a favor

1) Extremely low latency on video and audio. This is absolutely critical for meaningful communication. HF blows Skype out of the water, for example.
2) The Dolby audio device that comes with the Pro package is easily the best audio speaker I've ever used. This is literally the hardware that sealed the deal for us (see Cons, too).
3) Customer support is solid. Nice people, good response times, good answers to my very detailed questions.

Puntos en contra

1) UI is ridiculous and very buggy. This is alpha grade at best and very far from "it just works."
2) No way to start a room-to-room conference without a computer or phone at each end running a native app (no hardware remote/control). In theory there's a web interface coming soon, though.
3) Built-in audio from the HF camera device is awful. I would not buy anything but the Pro system for that reason alone.
4) No way to start a meeting "cold" where people join directly to a TV. One must first have a few awkward seconds of self-facing-camera then choose "move this meeting to my TV+HF camera."
5) We frequently have weird audio feedback issues on some computers. There are plenty of reasons why this might be happening but they *should* all be moot: get a web UI that can start a a meeting directly from the dedicated hardware (#4) and this would likely go away.
6) No conference controls for things like locking meetings (PIN codes), strict host controls (e.g. forcibly mute all other parties), and choice of screen sharing details (e.g. share just 1 window, not your whole screen).

Puntos a favor

What Highfive differs from other software is that it is supported by a camera and speakers. They are easy to set up and don’t require any professional skills. Usually, they are connected to a TV and produce high-quality picture and sound. You don’t need any app to use Highfive on your computer. The only thing you need is the extension for Chrome. Please note that for using on mobile devices you need to download the application. If you run a company which offices are spread in many cities, countries or even continents and you need to hold a conference with your employees, then Highfive knows how to solve your distance problems. This video conferencing tool will bring all the employees together and save your travelling expenses and time.

Puntos en contra

As I have already mentioned, the camera and speakers produce quality picture and sound, so it is logical that you require fast internet. It can be irritating if one of the conference participants has slow internet.
Unfortunately, I think that the monthly price of Highfive is way too high. The quality is good but the product could be cheaper.
Though I mentioned that the equipment is easy to set up, there still can be people who have troubles.

Puntos a favor

I like that Highfive allows our team to hold meetings with people in office and those working remotely. We use it weekly to hold meetings between our New York and California offices. The interface is user-friendly and straightforward and allows for both camera feed and screen sharing simultaneously. I also like that you can create specific URLs for specific teams or recurring meetings, so I always know where to go to find my regular meeting - I don't need to search or ask the admin for a new link every week.

Puntos en contra

I dislike the fairly frequent audio issues I encounter when using Highfive. If more than one team member has their mic on, it becomes nearly impossible to hear the person speaking, so we often have to pause while everyone checks to ensure they are muted before the speaker can continue. Also, the sensitivity to wifi strength is very high, so even if I am connected to wifi, if the signal dips even the slightest bit, the Highfive connection drops and I have to rejoin the meeting.

Puntos a favor

Highfive is great for connecting with remote colleagues and providing face to face interaction and screen sharing capability. Perfect for companies with multiple offices, or employees out in the field. It's useful even if you don't have remote reps. High Five's screen sharing capabilities provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow. Lastly, High five is great for Rick-Rolling your co-workers in other rooms when they least expect it.

Puntos en contra

1. Getting Rick-Rolled by your co-workers...
2. High five can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.

Puntos a favor

Great sound quality. Have not experienced anything better for conference calls.
Super easy to start call (used Desktop and Android app) and move to nearby TV / speaker system.

Puntos en contra

Issues with "infinite" update loop. On 2 separate occasions, after working fine earlier in the day, the HighFive software could not locate the MSVCP120.dll. As a result, I end up in an infinite update loop. I did not install / update / remove any other software on my machine in between HighFive working and not working. Using the script supplied by HighFive, doing an uninstall / reinstall (plus removing HighFive appdata folder) did not fix the issue. Both times, the app just started working again later in the day. As a result, I am always starting HighFive well in advance of a meeting, as I am never sure if it is going to work.

Puntos a favor

-Video and Audio quality are industry leading
-Easy to set up
-The new recording feature is fanominal. One-button recording with an instant video link emailed.

Puntos en contra

-Square orientation for anyone not using the proprietary camera set up is frustrating as we have many on our team who work together and are forced to each have a laptop open instead of using one computer for the small group.
-It's inhibitive to invite have to download an app to allow somebody to join the call. Allowing in-browser viewing would be better.
-Cost. This is an expensive service and the hardware is not cheap either. It's very high quality but will cost an arm and a leg.

Puntos a favor

SO EASY. They have refined the UI over years and years of hard work and everything just WORKS. It's such a good experience. And its pretty, and your brand looks good on it. The audio quality is astounding and there is minimal lag even on spotty connections. Plus screen sharing.

Puntos en contra

SO EXPENSIVE. Gobs of money. Zoom doesn't do half as good a job, but its almost a 10th the cost.

Puntos a favor

We at PicsArt use Highfive every single day for our video and audio meeting calls. Highfive is very easy to use and very practical. I can either log in on my laptop or my mobile. I can get on my meeting calls at anytime, anywhere, which is great for me.

Puntos en contra

The least thing I like about this software, is that it crashes sometimes. When they internet is a bit low quality, the software laggs and disconnects instantly.

Puntos a favor

We use Highfive for our regular calls with our colleagues in different offices/countries. It's simple and easy to use, and the mobile app also works well. I like that you can schedule a meeting through Highfive and link it to Google calendar so that the meeting link and all the details show on other members' calendars. Built-in chat is useful in cases you can't hear each other and don't have to jump into another app to ping the call participants.

Puntos en contra

I have often experienced issues with sound and screen share. Lately, I haven't been able to share my screen no matter what I do, and no matter if I'm on the desktop app or calling from browser. Even after multiple reinstalls this problem persists and has caused some delays in workflow and discussions.

Puntos a favor

The best video conferencing system on the market, flat out. The equipment is gorgeous, easy to use, and super high quality. The UI is delightful and the UX is well thought out.

Puntos en contra

Price. Price. Price. So damn expensive its really hard to justify. We need it for our daily global meetings, but for a smaller company its a tough sell.

Puntos a favor

How quickly it can be installed and in use, and how friendly the interface is to use.

Puntos en contra

Right now the only drawback is some glitching with the launch window, and requiring the user to click leave call instead of closing out the window.

Puntos a favor

Highfive does seamless high end video conferencing with ease. Screen sharing is simple to use and responsive eliminating most lag that typically presents in a screen sharing environment.

Puntos en contra

There isn't anything I can complain about regarding Highfive

Puntos a favor

The best part is that you can connect it with any device you want to and all the device delivers HD video and very good audio. One can also share the screen of their device with all the people attending the meeting.

Puntos en contra

I have not found anything bad until now.

Puntos a favor

Zero latency, Dolby audio system, cost, equipment size

Puntos en contra

We have to repair the Dolby audio unit every time it isdiconnecterfrom power source to reuse it.
Need to have ability to record through unit (highfive) a session . Rather than third party unit.

Puntos a favor

I have been using Highfive for half a year for my conference calls, and it's been quite helpful. The interface is minimalistic and simple, which makes the software really easy to use. The quality of sound and video largely depends on the internet connection, but overall it's been quite satisfactory. I use the scheduling feature quite a lot and it's very handy - you can schedule meetings in high-five, sync those in Google Calendar and invite guests. Sharing screen option is also very useful. I also like how it shows the upcoming meetings at the bottom, in case you forget anything.

Puntos en contra

I haven't had any serious issues with this software.