Opiniones de Asset Panda
Asset Panda
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Reseñas de 1386
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Una mejor organización
Revisado el 28/2/2023
Puntos a favor
Tiene muchas ventajas ya que permite rastrear y gestionar tus activos empresariales en tiempo real, lo que significa que siempre tendrás información actualizada sobre tus activos, como su ubicación, estado, historial de mantenimiento, entre otros. Es una solución basada en la nube, lo que significa que puedes acceder a la plataforma desde cualquier lugar , siempre y cuando tengas una conexión a Internet permitiendo automatizar muchos de los procesos relacionados con la gestión de activos, lo que puede aumentar la eficiencia y la productividad de la empresa.
Puntos en contra
Es costoso en comparación con otras soluciones de gestión de activos. Aunque ofrece una variedad de planes de precios, los planes más completos pueden resultar costosos para las empresas más pequeñas; La personalización de la plataforma requiere un poco de habilidad técnica y configurarla adecuadamente puede llevar algún tiempo. Si tu empresa no tiene acceso confiable a Internet, Asset Panda podría no ser la mejor solución para ti. Algunas integraciones pueden requerir habilidades técnicas adicionales y puede ser necesario trabajar con el equipo de soporte de Asset Panda para lograr una integración adecuada.
Respuesta de Asset Panda
Thank you for writing a review on the Asset Panda platform.
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 3.0 /10
Asset panda
Revisado el 11/11/2022
Puntos a favor
Es facil implementarlo pero hace pesado el procesamiento de las maquinas
Puntos en contra
Hace pesada la informacion y ralentiza las maquinas
Respuesta de Asset Panda
Hi Erwin, we appreciate your writing a review on the Asset Panda platform. We think there may be a simple configuration change that may help your speed.
Thank you for the opportunity to serve you.
- Sector: Minería y metalurgia
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Software de gestión empresarial
Revisado el 19/1/2024
Bueno pero seria mejor si se tuviese mas información o tutoriales de uso y no solo se dependa de...
Bueno pero seria mejor si se tuviese mas información o tutoriales de uso y no solo se dependa de atención al cliente
Puntos a favor
Es muy fácil de usar muy intuitivo, se hace el seguimiento de cada proyecto de manera muy fácil y no deja nada al aire
Puntos en contra
No hay mucha información del software por lo que se tiene que estar tratando de comunicar muy seguido con atención al cliente y es muy incomodo esperar para solucionar algo simple
Respuesta de Asset Panda
Hi Jhordann, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc...
Thank you for the opportunity to serve you.
- Sector: Administración gubernamental
- Tamaño de la empresa: 5,001-10,000 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Bastante bueno para la gestión de órdenes de compras y ventas
Revisado el 22/12/2022
Puntos a favor
Es muy intuitivo y sencillo de manejar y tiene excelentes gráficos
Puntos en contra
La verdad me ha parecido muy completo no he echado de menos nada
Respuesta de Asset Panda
Hi Sandra, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Suitable for diverse inventories!
Revisado el 29/4/2019
I helped a friend of mine choose this product for her company. So, basically, she told me that she...
I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.
However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.
Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.
Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!
Puntos a favor
1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.
2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.
3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.
4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.
5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.
Puntos en contra
1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!
2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.
Respuesta de Asset Panda
Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Bibliotecas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One of the most User Friendly applications around.
Revisado el 24/7/2019
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have...
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.
Puntos a favor
I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.
Puntos en contra
The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.
Razones para elegir Asset Panda
TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.Razones para cambiar a Asset Panda
We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.Respuesta de Asset Panda
Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
You pay for what you get.
Revisado el 23/3/2018
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.
Puntos a favor
Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.
Puntos en contra
Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.
Respuesta de Asset Panda
It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.
Have a wonderful day!
- Sector: Software informático
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Save some time and money and get this software
Revisado el 11/6/2019
I've got a lot of devices across the world , this product helps me track what i have as well as...
I've got a lot of devices across the world , this product helps me track what i have as well as where it is located and what is on the devices.
Puntos a favor
Price point, ease of use as well as training and functionality. AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally. We needed a piece of software that could easily track where our assets are and log details as well as check out/in. All this is a simple user interface and at a low price point. AssetPanda does the trick
Puntos en contra
The things i liked the least I was able to talk to their customer support and eventually they provided a solution for it. So right now I dont have anything to high on the list except maybe have some integrations with Single sign on. or more user management.
Respuesta de Asset Panda
Hi Lloyd, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
New to Asset Panda
Revisado el 30/5/2019
The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable...
The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable about the product and was easy to get along with and worked through all of our questions with us.
Puntos a favor
This product works well for our medium sized company. We just started using Asset Panda and so far have found it to be very user friendly. We are currently using it for internal equipment and find it easy to use and navigate. The configurations are relatively easy to use once you know where everything is.
The customer service has been outstanding so far. The rep was great to work with.
Puntos en contra
The app seems to run a little slow and is sometimes a little more difficult to navigate through the different pages and assets. The only other thing is that it times out after 15 mins and you have to sign in very frequently
Alternativas consideradas
ReftabSoftware anterior
ReftabRazones para cambiar a Asset Panda
Asset Panda seemed to fit our needs better than the other 2 products. We are able to tailor this one to what we need and we found that it's easier to use.Respuesta de Asset Panda
Hi Michelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are addressing some of the speed issues some clients have experienced. Several
Improvements are all ready implemented with a more on the way. You can change the time the system is set to log you out in the configuration section of the admin panel. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Physical Asset Tracking Necessity
Revisado el 18/7/2023
Asset Panda is an excellent solution for a use-friendly asset management and tracking software that...
Asset Panda is an excellent solution for a use-friendly asset management and tracking software that is flexible and easy to implement and use long-term. The downside is the one-dimensional platform for physical assets. I wish Asset Panda had a more in-depth project management and gantt feature that also coupled with personnel management. Then it would be unstoppable.
Puntos a favor
I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!
Puntos en contra
I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.
Alternativas consideradas
Visual PlanningRazones para elegir Asset Panda
Needed to have more automationSoftware anterior
Google SheetsRazones para cambiar a Asset Panda
We ultimately chose Visual Planning, but we miss the barcode and in-depth inventory tracking softwareRespuesta de Asset Panda
Hi Nickolas, we appreciate your writing a review on the Asset Panda platform.
We appreciate the opportunity to work with you.
Can you email [email protected]? We would like to introduce you to our director of Product.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A well Pleased and satisfied Asset Panda Partner
Revisado el 30/8/2019
Our experience has been and still is an excellent professional and value-added experience.
Our experience has been and still is an excellent professional and value-added experience.
Puntos a favor
The software provides great structure and capabilities for our business needs and use case. It provides our organization with a platform to support our global asset management strategy, asset tracking, asset operability status, asset location, asset failure reporting and communication, and multiple performance tracking reporting capabilities. This platform's customizability coupled with the knowledgeable Asset Panda staff has been extremely beneficial, instrumental, and a key aspect to continuous improvement within our organization.
Puntos en contra
Great software at a great price with flexibility.
Respuesta de Asset Panda
Hi Paul, we appreciate you writing a review on the Asset Panda platform. We love how you are using the platform to solve a variety of business issues. We think the combination of configurability along with World Class support is a winning combination.
We appreciate the opportunity to work with you. Thank you:)
- Sector: Educación superior
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome Product, Support, and Implementation!!!
Revisado el 22/1/2020
I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out...
I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out of the ~15 products that I initially was considering, Asset Panda stood out right away. The support team was very quick to respond and created a trial account for me. Everyone was also very patient with me while I was testing and demonstrating for my stakeholders. I will be evaluating more departments for asset management and Asset Panda will be the first product that I present.
Puntos a favor
I was really impressed with how easy it is to import data into the software. I was also very satisfied with how granular the settings and features are. It allows us to customize exactly what we were looking for in an asset management solution.
Puntos en contra
The settings are so granular that it does have a learning curve. BUT the support, training and knowledge base already available does counter act this. Searching for a solution to any requirements should be simple.
Alternativas consideradas
Asset Essentials, Freshservice, SysAid, Lansweeper, eMaint CMMS y Track-It!Razones para cambiar a Asset Panda
My overall experience was extremely fulfilling. Every requirement that I identified was met by the software. The support team was very attentive compared with other companies. I was also getting a feeling that the team believed in their own product. They really stand out in the vast amount of options that are available for asset management.Respuesta de Asset Panda
Hi Christopher, we appreciate your writing a review on the Asset Panda platform. We love that you are using the full suite of features to get the exact workflow that fits your requirements. If anything comes up that we can help you with please refer to our knowledge base or contact our World Class client success team.
Thank you for the opportunity to serve you.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Asset Panda Review
Revisado el 31/7/2019
Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with...
Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with the software was good - especially if you're just using the AP interface. Only thing that was difficult was using AP as our "backend" asset management tool / integrating with our own DB.
Puntos a favor
Very flexible / ability to add and change fields at any moment. Can customize to any business needs.
Puntos en contra
The tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.
Alternativas consideradas
AssetCloudRazones para cambiar a Asset Panda
Honestly the technology was the best among the 3 - however I still think AP needs to improve a bit on the API integrations / webhooks.Respuesta de Asset Panda
Hi Eric, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Entretenimiento
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Panda Power!
Revisado el 11/11/2019
Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field
Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field
Puntos a favor
Convenence, Easy to use, LOTS of information can be added
Puntos en contra
Sometimes its a bit slow, and very dependant on network connections.
Respuesta de Asset Panda
Hi Jonathan, we appreciate your writing a review on the Asset Panda platform. The speed of your connection does dictate the speed of the application. As part of our product road map, we are working on the ability to work without a connection. Be on the lookout for lots of innovative upgrades in the coming year. We are expanding our capabilities and resources with 24/7 development. If anything comes up we can help with our knowledge base is extensive and our World-Class client success team is available.
Thank you for the opportunity to serve you.
- Sector: Administración educativa
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Customer Review
Revisado el 30/6/2021
Puntos a favor
We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.
Puntos en contra
It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.
Respuesta de Asset Panda
Hi Tiffany, we appreciate your writing a review on the Asset Panda Platform. We are glad the ability to customize your work orders is making a huge difference for you. We will ask a team member to reach out to discuss preventative maintenance as we have a large number of clients configure the platform to accomplish that task as well.
We appreciate the opportunity to serve you.
- Sector: Servicios
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
New Life with Asset Panda
Revisado el 15/8/2019
Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us...
Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.
Puntos a favor
Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.
Puntos en contra
On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.
Alternativas consideradas
InventoryCloudRazones para cambiar a Asset Panda
Had more of what we were looking for in a complete package with the ability to have a help desk /IT Ticketing system also.Respuesta de Asset Panda
Hi Joey, we appreciate you writing a review on the Asset Panda Highly configurable platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Asset Panda Rocks!
Revisado el 15/9/2020
Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still...
Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.
Puntos a favor
The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.
Puntos en contra
It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.
Respuesta de Asset Panda
Hi Jayna, we appreciate your writing a review on the Asset Panda Platform. We love that you are using the configurability of the platform to match your exact business use cases. The ability to continually adapt the workflow to your business as it changes over time is the core idea around the design. Also, we have some good news for you. We are prototyping of-line mode right now on the mobile apps. I would expect to be able to work off-line in the coming months. We would love it if you would join our Bamboo Crew on Facebook and exchange ideas with other clients.
Thank you for the opportunity to serve you.
- Sector: Administración educativa
- Tamaño de la empresa: 10,000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Versatile Asset Management System
Revisado el 2/5/2022
Overall experience with this software has been wonderful. I know we don't use all the features we...
Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.
Puntos a favor
We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually
Puntos en contra
A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users.
Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.
Respuesta de Asset Panda
Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review.
Thank you for the opportunity to serve you.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Asset Panda is an exceptional tool for our company!
Revisado el 20/6/2018
Asset management that keeps our operations streamlined and saves us money.
Asset management that keeps our operations streamlined and saves us money.
Puntos a favor
Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.
Puntos en contra
The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.
Respuesta de Asset Panda
Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team.
Thank you for the opportunity to serve you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
IT Asset Management
Revisado el 29/11/2018
Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no...
Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.
Puntos a favor
Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.
Puntos en contra
It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.
Respuesta de Asset Panda
Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
The setup process was very painless. Asset Panda helped us to develop the functionality we...
Revisado el 3/7/2018
Easy cataloguing of all company assets and user friendly software that can be accessed by all...
Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.
Puntos a favor
Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving.
Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface.
Addition of new assets and use of software very easy.
Barcode generation very simple.
When searching for a project it was very handy to only have to input part of the project name
Addition of new projects and employees very easy.
I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.
Puntos en contra
Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use.
On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc.
Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier.
Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.
Respuesta de Asset Panda
Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team.
Thank you for the opportunity to serve you.
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Inventory Tool
Revisado el 31/5/2019
The onboarding process was excellent and customer support has been very responsive so far. Pretty...
The onboarding process was excellent and customer support has been very responsive so far. Pretty positive experience with Asset Panda as a company.
Puntos a favor
We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.
Puntos en contra
I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.
Respuesta de Asset Panda
Hi Mark, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Sector: Administración educativa
- Tamaño de la empresa: 1,001-5,000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Asset Management simplified and cusomized
Revisado el 3/9/2021
Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with...
Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with additional options for reporting specifically.
Puntos a favor
I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization
Puntos en contra
That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.
Respuesta de Asset Panda
Hi Ziggy, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier.
Thank you for the opportunity to serve you.
- Sector: Servicios de información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very robust system that continues to improve as needs come up.
Revisado el 1/8/2018
Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as...
Easier tracking of equipment, ability to note damages to equipment, ability to report equipment as stolen, ect.
Puntos a favor
What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.
Puntos en contra
As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.
Respuesta de Asset Panda
We appreciate you writing a review on the Asset Panda platform. We have worked hard to continually innovate our platform to meet the needs of our clients. We do not work in offline mode primarily for our clients security. If you have additional ideas on things you would like the platform do please let us know.
Thank you for the opportunity to serve you.
- Sector: Inalámbrico
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Tailored to my company
Revisado el 11/1/2017
We were looking for a photo catalog of all the items we had in stock. We do weekly events in...
We were looking for a photo catalog of all the items we had in stock. We do weekly events in multiple locations and we were looking for a way to keep track of what was being sent out to the events and track what was returned. Considering that we were going to hand out little giveaway items we would send out 100 items but we might not give away all of it. Some of it would be returned and have to be added back into inventory. That simple task was just not possible with other inventory systems we tried. We also were looking for something that included a photo. Our promotional inventory has multiple items that can be labeled the same but are different. ie, Pens vs Stylus pens or Plastic cups vs tumbler cups. It was very nice to be able to see a photo of what the item was. Again, this was a feature that other inventory systems were not capable of doing. I love that once the initial set up is in place that we are trained how to alter any aspect of the way our program is displayed and operates. We decide how our program functions. It is completely customizable. I am super impressed how much freedom this program gives us and is well worth the money to invest in. I was able to take care of 6 different monthly or weekly tasks with this 1 program. Now what use to take me nearly a week to complete I can complete in a day. This program is incredible!
My only hang up is that it does take some poking around and a lot of trials and error to get the hang of. If you are not computer literate it may take you quite a while to understand how this works. It's very technical on the back end although when the back end is set up it is very user friendly.
Puntos a favor
Completely customizable
pulls customized reports
has the option of a photo displayed
The calendar feature is extremely helpful
Puntos en contra
Not necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.
Respuesta de Asset Panda
Hi Brittney, we appreciate you taking the time to review Asset Panda. If anything comes up we can help you with please let us know. Also, keep the product feedback coming. We love it! Our clients suggestions drive our product.
Thank you for the opportunity to work with you.