VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Calificación general

4 /5
(1)
Relación calidad-precio
4/5
Funciones
4/5
Facilidad de uso
3/5
Asistencia al cliente
5/5

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Calificación general
Tamaño de la empresa
Tiempo usado

1 opinión

Ludwig W.
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

ITSM Evaluation of Vizor Helpdesk

Revisado el 27/9/2018

During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.

Puntos a favor

List of strong points:
Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Puntos en contra

It is not always very clear what is standard and what can be done via integration services from the Vizor company.