Opiniones de Phocas

Ha sido muy útil por sus herramientas BI

Puede llegar a ralentizar el dispositivo de computo si no cumple con los requisitos.

User freindly and easy to understand reports and dashboard. In depth analysis with detailing of each parameter

not encountered anything that is not as per requirement

The speed and the web based working aspect.

Depending on the contact person. If this person is on vacation or sick, there is only a substitute for emergencies. But there are nearly weekly issues to clarify.

This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague

Ease of use
Speed to market (straightforward deployment)

Cloud version response time gets a little sluggish here and there but not too often.

The functionality to build custom reports with easy to choose options.

At first it takes some use to familiarize with all of the options and choices, almost too many options, but once you get the hang of it, and save custom options it's great.

The ease of use and ability to drill down to the exact detail you are looking for. Also the quickness with which it sorts and organizes the information is a great feature of the software.

At first, it seemed a little daunting, but the tutorials and guidance tools they provide allow the user to learn the ins and outs at a rapid pace

Phocas is pretty easy to use, even to the not nerd people. It's interface is intuitive.

Dashboards can use some more features. Other than that all looks good.

The fact that Phocas Software is simple to use and enables quick and simple access to data was appealing to me. Additionally, the visuals are excellent, allowing for simple customization of the dashboards' appearance and feel. The team is always willing to assist with any questions or problems, and the customer service is also excellent.

I didn't like how the user interface was clunky and not as intuitive as other software applications I'd used before. It was difficult to navigate the system and find the information I needed.

It is easy to use for all sales people. Lots of information at your fingertips.

Having all this data you need to understand d how to use it. This is not always easy.

Ease of use.
Depth of its capabilities.
Intuitive - Minimal Training needed for general user.

I wish I had more time to learn the product backend features.

I love the ability to customize your data. I can run a high level report to summarize data another employee may need and with a few clicks can drill down to the details needed to create a more in-depth analysis of the data. I also love the flexibility of changing views, measures, dates, etc. with ease without starting from scratch.

I honestly can't think of anything I don't like. Customer Service in very customer-centric and work to use feedback to always make improvements.

Easy to pull in our ERP data.
Good to summarize trends and KPI metrics.
Matrix feature is great to find correlated products "like" customers aren't buying.
Ability to filter (called "Focus") on a dimension and all of the widgets within the dashboards will update to just show the info relative to that filter.
Ability to quickly change dimensions and measures to show information in different ways.
The customer service department is awesome - will help whenever and however they can.

Custom calculations are hard to use.
Graphing tools are not robust (i.e. no data labels, data tables, combo charts are limited, etc.)
Needs an additional user license that fits in between the Viewer and Full Licenses to give additional user features like exporting, but not the ability to design dashboards.
Formatting and sorting the data is below average.
The back-end Designer tool takes awhile to master.
Wish there was a handbook or instructions on how to use the different features of the software.

Ease of use. Users with no math or data experience can quickly get up to speed.

Longer lead times on development have been a challenge. No exposed APIs is a limitation.

The Product is easy to use, clear and concise with a good simple view of the data.

Maybe some more different style's of graphs would be good.

Phocas makes it very easy to get data out in front of people. Users don't have to be super smart with data, however if they are at least mildly smart with data then it isn't just an easy solution to get data in front of them but then becomes incredibly powerful. Users will feel empowered to be able to dig into anything from high level sales to individual transactions.

The visualizations on Dashboards is lacking and could be improved. Also if you have some incredibly complex calculations then sometimes the way to implement that in Phocas isn't super straightforward.

Phocas is an easy to use software that allows us to customize and take a lot of different data and consolidate it in one easy to use solution.

Not a real time application as of yet so the data is mostly reactive at this point.

I utilize data analysis in Phocas daily and help create dashboards for our branches. It is easily navigated and improves our data tracking and transaction searching.

Sometimes Phocas doesn't update, though I do not personally know if this is a Phocas issue or an issue with our Point of Sales program

This product is easy to use and we create reports quickly.

We wanted to add some features into our existing databases but couldn't do it on our own. We just had training and now we learned how to do that.

Fairly easy to use with data highly configurable

Lack of out of box setup. Lack of point and click to drill into Data.