Opiniones de Phocas Software

Phocas Software

4.8 (127)
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Calificación general

4.8 /5
(127)
Relación calidad-precio
4.6/5
Funciones
4.6/5
Facilidad de uso
4.5/5
Asistencia al cliente
4.7/5

98%
Un ha recomendado esta aplicación
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Reseñas de 127

Felipe
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gestionar con phocas

Revisado el 16/5/2023

Puntos a favor

Ha sido muy útil por sus herramientas BI

Puntos en contra

Puede llegar a ralentizar el dispositivo de computo si no cumple con los requisitos.

Respuesta de Phocas Software

Hi Felipe, thanks for your review! We're glad you're finding Phocas so easy to use.

We find the latest version of Chrome, Firefox or Safari work best with our platform - you can read more about our system requirements here: https://helpphocassoftware.atlassian.net/wiki/spaces/userdoc/pages/590182/System+requirements

If you require assistance or have any suggestions, please send us an email at [email protected].

Warm regards,
Mike Hills
Global Head of Customer

Khallyl
Khallyl
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Powerful Business Intelligence Tool - Phocas Software

Revisado el 10/3/2023

It's important to note that the cons of Phocas software will depend on your specific needs and...

It's important to note that the cons of Phocas software will depend on your specific needs and circumstances. It's recommended that you evaluate each software's (exam. Tableau, Microsoft PowerBI, etc.) features, pricing, and customer reviews to determine which one will work best for your business.

Puntos a favor

I highly recommend Phocas software for any business looking for a user-friendly, real-time analytics solution. The customizable dashboards and robust data modeling capabilities make it easy to create a single source of truth for your organization. Plus, the seamless integration with other business applications and mobile access means you can access critical information from anywhere. And with dedicated customer support, you can be sure you're getting the most out of the software. Overall, I'm very impressed with Phocas software and would definitely recommend it to others.

Puntos en contra

While Phocas software has many advantages, there are also some potential drawbacks to consider. Users may find that some customization options are limited, and the software can have a steep learning curve for those who are not familiar with business intelligence solutions. Additionally, Phocas software may have fewer data visualization options and may not integrate with all the data sources that your organization uses. Finally, It can be relatively expensive, which could be a barrier for some businesses, especially small businesses.

Respuesta de Phocas Software

Hi Khallyl, thanks for taking the time to leave us such a thorough review!

To help get you familiar with the customization options available, please be sure to check out online library of how-to videos that cover various aspects of Phocas products: https://www.phocassoftware.com/academy

And if you're missing a data source in your solution that is critical to your organization, please let us know ([email protected]), we'd love to help keep you feeling great about your data!

Warm regards,
Mike Hills
Global Head of Customer

Jim
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas has helped us keep our salespeople on task

Revisado el 10/10/2019

Phocas software is great! We are just scratching the surface with what it can do and look forward...

Phocas software is great! We are just scratching the surface with what it can do and look forward to using this more.

Puntos a favor

We have used Phocas since 2008 and have always liked how fast we can generate reports. The reports that I have setup to e-mail keep me informed on key indicators in our business. We started using CRM a couple of years ago and like how easy it is for our salespeople to enter calls on their mobile device.

Puntos en contra

I would like to see a better way to track and run reports on leads in CRM. Sometimes upgrades and support take a little longer the we would like.

Alternativas consideradas

Dynamics 365

Razones para elegir Phocas Software

Microsoft was to expensive and to complex for what we needed.

Software anterior

Dynamics 365

Razones para cambiar a Phocas Software

We like how easy it was to use and customize.
Delaney
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Marketing Review 8/2021

Revisado el 17/8/2021

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report...

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report customization and flexibility within the way we structure our data.

Puntos a favor

I love the customization of creating reports. Our users enjoy the independence of creating their own reports and the flexibility they have with customizing the structure of any data pulled.

Puntos en contra

We have a partner login within our license, and support for this add-on isn't yet where it needs to be in order to foster growth in this area.

Chris
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas Review

Revisado el 2/9/2021

It is the primary tool for our management reporting.

It is the primary tool for our management reporting.

Puntos a favor

It's intuitive and easy to navigate. Gets to the answers quickly.

Puntos en contra

The dashboard graphics/colors do not have as much visual pop as other apps.

Alternativas consideradas

Infor OS

Razones para cambiar a Phocas Software

Drill down capabilities were superior to MITS. Birst was way over priced.
Jorge
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best BI Tool

Revisado el 8/10/2019

I love it, since we really started using phocas(last pug conference) I have decreased the amount of...

I love it, since we really started using phocas(last pug conference) I have decreased the amount of crystal reports by at least 75% or more.

Puntos a favor

This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.

Puntos en contra

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague

David
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Wholesale distributor review of Phocas

Revisado el 6/8/2021

Great!

Great!

Puntos a favor

Ease of use
Speed to market (straightforward deployment)

Puntos en contra

Cloud version response time gets a little sluggish here and there but not too often.

Alternativas consideradas

IBM Cognos Analytics

Razones para cambiar a Phocas Software

Ease of use, intuitive, less expensive as competitor, we could pay monthly and not tied to any contracts.
Reunaldo
Reunaldo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Phocas Software: Personal Review

Revisado el 4/3/2023

Puntos a favor

The fact that Phocas Software is simple to use and enables quick and simple access to data was appealing to me. Additionally, the visuals are excellent, allowing for simple customization of the dashboards' appearance and feel. The team is always willing to assist with any questions or problems, and the customer service is also excellent.

Puntos en contra

I didn't like how the user interface was clunky and not as intuitive as other software applications I'd used before. It was difficult to navigate the system and find the information I needed.

Ashikur
Ashikur
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Brilliantly powerful BI solution

Revisado el 9/2/2022

Puntos a favor

Phocas is pretty easy to use, even to the not nerd people. It's interface is intuitive.

Puntos en contra

Dashboards can use some more features. Other than that all looks good.

Gary
Gary
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Best in class BI

Revisado el 29/10/2019

Phocas is extremely easy to use for a non Technical users. It holds huge amounts of data and is...

Phocas is extremely easy to use for a non Technical users. It holds huge amounts of data and is pretty fast at being able to get the information required out of the system fast.

Puntos a favor

It is easy to use for all sales people. Lots of information at your fingertips.

Puntos en contra

Having all this data you need to understand d how to use it. This is not always easy.

Martin
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Reporting to masses

Revisado el 8/10/2019

Puntos a favor

Phocas provided an ideal solution for producing the same views of information for Different job roles using the permissions in the background. This reduced our dependance on Excel reporting by around 60%

Puntos en contra

Phocas is more a visualisation tool rather than deep dive and planning is necessary to ensure output views meet the expected results, particular around columnar structure. That said it has had nothing but a positive impact on the Business reporting consumption by the masses.

Moemedi Lesley
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Simple to use Modern and up to date software

Revisado el 16/2/2023

Puntos a favor

This software is very easy to use and it helps me track what sales are most profitable. I would recommend it to anyone looking to grow their sales.

Puntos en contra

Phocas is good but I think the pricing needs to be revised to accommodate small organisations and businesses

Amber
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic bit of kit

Revisado el 9/2/2023

Puntos a favor

I love from an IT admin point of you how it allows users to build their own reports. Previously we had to write sql queries to get users the custom reports they required. Now users are confident to go in and have a go themselves. The software training academy and weekly live training sessions has allowed users to pick up the software easily.User friendly, very powerful tool. Always new features being added.

Puntos en contra

I believe their appears to be a bit of a backlog with the dev team currently so a few bugs aren't being resolved as quickly as they used to be.

Respuesta de Phocas Software

Hi Amber,
thanks for taking the time to leave a review, we love that managed to we've free you up from writing SQL queries every time a custom report was required!

Our team works hard to quickly resolve issues and fix any bugs that our users find, so please let us know if you have anything in particular that isn't quite looking right: [email protected]

Warm regards,
Mike Hills
Global Head of Customer

Bobby
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Getting the most out of data 'NOW' !!

Revisado el 11/8/2021

Our number one benefit was saving time and delivering information to our Salesforce. Prior to...

Our number one benefit was saving time and delivering information to our Salesforce. Prior to PHOCAS every need for information came as a request to our I.T. department. With a limited staff keeping our systems updated and available was a major time consumer ... leaving very little time to develop the report or query request that constantly came into the department. After Implementing PHOCAS the number of request went down mon th by month as the Salesforce started using PHOCAs and getting their information without having to wait on the I.T. staff to produce it.

Puntos a favor

Deliver what was promised. Ease of implementation, Ease of training, Ease of Customer service.
Price point sealed the deal.

Puntos en contra

As we looked at several products we found that most of them had the same look and feel. Most wanted a high front end implementation cost along with a 2 year commitment. Phocas was willing to do a 'Install, try and buy' approach.... nothing to lose but some system admin time working with Phocas to setup the environment to prove it worked. So with that said ... our only 'con' comment is ... we wish we had implemented sooner.

Lisa
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas is a fantastic tool!

Revisado el 10/8/2021

I do a lot of reporting in my role with the company, not only internal but external to our vendors...

I do a lot of reporting in my role with the company, not only internal but external to our vendors and also customers.

I am able to provide real time reports via Phocas. This has been where I most have appreciated the software. I used to have to email all my reports which would take countless hours week after week. WIth Phocas, setting up a link takes a few minutes on the front end but then it's done and you can easily share with many.

I have been able to dig into our data and provide analysis that I would have not been able to do otherwise.

Puntos a favor

I love the flexibility within Phocas and the ease with which you can customize reporting to fit so many different areas of business. I especially am thankful for the links that you can provide to non-users to share reporting outside of your company. Phocas makes my job so much easier and gives me the power to provide quick and useful reports.

Puntos en contra

Until I discovered the online videos and trainings, I was not able to use the software to the fullest! I highly recommend when the software is introduced to a new user, that they watch some of the 101 level trainings to learn all that can be done.

NIcholas
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas is Amazing!

Revisado el 8/10/2019

The biggest benefit is not having our sales reps rely on our IT department to create a report from...

The biggest benefit is not having our sales reps rely on our IT department to create a report from an old legacy system. They also don't have to rely on standard out of the box reports that can be limited in scope. Phocas allows them to instantly dive into their sales data and find anything they need--from summary numbers to very specific sales data. In fact, this applies across all departments including management. The ease and flexibility of finding information is incredible.

Puntos a favor

Ease of use. Within seconds I can find the exact data I am looking for. It requires very little technical knowledge, however, I have set up many advanced sales--and even financial--reports using Custom Mode. The software loads quickly, and I have rarely encountered a bug. On the few occasions where I have emailed the support desk they ALWAYS respond quickly and have a solution implemented right away. This is definitely not the case with many other software companies that I deal with. I love Phocas.

Puntos en contra

This is very minor, but exporting reports could use some touch ups. Exporting to Excel comes with conditional formatting. Some users may like it, however I almost always remove the conditional formats because it dramatically slows down other functions I may perform with the data in Excel. Again, this is very minor as I understand the usefulness to some users of having the conditional formats already set up. I also occasionally print a report that displays in a weird format with regards to column headings and column widths.

Chris
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 10,000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product with First Class Support

Revisado el 5/8/2021

Phocas has easily been one of our most successful implementations. Users love it.

Phocas has easily been one of our most successful implementations. Users love it.

Puntos a favor

Offers easy deployment and maintenance. Database builds are a snap while offering dynamic reporting, dashboards and alerts.

Puntos en contra

More access to backend functionality would be helpful.

Alternativas consideradas

Microsoft Power BI

Razones para elegir Phocas Software

Cost, functionality and maintenance
John
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great tool that is quickly gaining traction for PACE Supply

Revisado el 18/8/2021

I’m a big fan of not only the product but the company. I appreciate how PHOCAS treats their...

I’m a big fan of not only the product but the company. I appreciate how PHOCAS treats their employees and what they stand for.

Puntos a favor

Ease of use. Users with no math or data experience can quickly get up to speed.

Puntos en contra

Longer lead times on development have been a challenge. No exposed APIs is a limitation.

Khayam
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas motivates our team

Revisado el 19/4/2022

I would diffidently use Phocas if I ever open up my own business

I would diffidently use Phocas if I ever open up my own business

Puntos a favor

Showing Sales figures as opposing to same time last year, we are basing our bones system based on this.

Puntos en contra

It should have been accessible to all employee to keep checking the sales stats instead of just one user without a password and username.

alan
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 1,001-5,000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Cost effective Management Information

Revisado el 31/10/2019

This replaced "hand crafted" Excel and VBA sheets over a 10 day period to the consumer , we then...

This replaced "hand crafted" Excel and VBA sheets over a 10 day period to the consumer , we then developed Phocas to suit our needs and one drop of data updates all users with all views in 1 day.

Puntos a favor

Ease of use , ability to develop our own customised views , one change updates all consumers of the views , scalable - we can add more data and create relationships to enrich existing views to the consumer , Enable better decision making data in dashboard views allowing the consumer to pic and choose what is important today .
We have never looked back - we chose Phocas in 2013 to feed our front end business with tailor made views of data to enable swift decision making - we developed our support team to self create views from data feed through to data visualisation - this replaced our Excel and VBA sheets that were people hungry to produce - now we simply load our data periodically and the consumer can a see "all they want to see when they want to see it "

Puntos en contra

Understanding how the background of the product , as we decided from day one that we would be self sufficient in all our development needs and not many businesses had taken this approach with Phocas at that time.

Mike
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

BI software that let's me do it the way I want to do it.

Revisado el 9/10/2019

Being able to run reports in minutes instead of hours has saved me so much time. It helps me work...

Being able to run reports in minutes instead of hours has saved me so much time. It helps me work more efficiently.

Puntos a favor

What I most like about Phocas is I can get to the information I need by how I think about it. While someone else in my company can get to the same exact information in a totally different manner. The great thing is we get to the same exact information.

Puntos en contra

The thing I like least is the inability to print nice looking dashboards. We have sales meetings and the managers want to print each salesmen's information from a master dashboard. This way it can be handed out to each person so they can see their information as it is talked about generally in the meeting.

James
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Phocas going forward

Revisado el 9/10/2019

It is giving us an insight we have never had before into our performance and the measure ability...

It is giving us an insight we have never had before into our performance and the measure ability especially in terms of profit and there link to rebates.

Puntos a favor

I am most excited about the ability to draw in different strands of information from the various software platforms we operate as part of the business. We generate so much data that frankly its too intimidating to consider analysis of it all without the services of Phocas

Puntos en contra

I would like to see more integration in the CRM side of the software. For instance our ERP is ultimately our primary CRM system aswell, so we manage the contacts there, but they do not automatically sync through to the contacts tab of the CRM section. Some further automation from existing systems would be nice.

James
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1,000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Jim's Review

Revisado el 26/8/2021

Good

Good

Puntos a favor

Sales reports, inventory reports for customers

Puntos en contra

Challenging to learn, glad that you have had training

Rebecca
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phocas - Exceptional software with amazing support.

Revisado el 29/10/2019

Phocas have been an amazing help with streamlining our business processes. Not only is it easy to...

Phocas have been an amazing help with streamlining our business processes. Not only is it easy to gain insights into our market, the team at Phocas have made it as quick and easy as possible by setting up automatic synchronisations from our accounting software directly to Phocas so we always have the latest data on hand without any effort at all. A favourite tool for the staff here and can't recommend it enough.

Puntos a favor

Ease of use and navigation, ability to customise and a perfect support team!

Puntos en contra

The functionality is awesome, only think I can think of is to give more options with custom formatting dashboards.

Ian
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Brilliant way to save precious time

Revisado el 8/10/2019

We / I monitor and control stock and sales figures for a large multi-site company that is easily...

We / I monitor and control stock and sales figures for a large multi-site company that is easily done by branch or area and quickly manipulate the figures to show the various results I require in an instant, I would be lost without it.

Puntos a favor

I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like!

Puntos en contra

I wish to learn more about it to maximise on its benefits but find it a little expensive to do the course, other than that its brilliant.