---
description: Descubre los mejores productos de Software de gestión de quejas de 2026. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de gestión de quejas - Las mejores herramientas y proveedores | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de quejas](https://www.getapp.com.mx/directory/841/complaint-management/software)

# Software de gestión de quejas

Canonical: https://www.getapp.com.mx/directory/841/complaint-management/software

Página: 1 de 3\
Siguiente: [Página siguiente](https://www.getapp.com.mx/directory/841/complaint-management/software?page=2)

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## Productos

1. [Zoho Desk](https://www.getapp.com.mx/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [JIRA Service Management](https://www.getapp.com.mx/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Centro de atención sencillo basado en Jira.
3. [Mint Service Desk](https://www.getapp.com.mx/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — Solución de gestión de activos y centros de atención de TI
4. [Zendesk Suite](https://www.getapp.com.mx/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
5. [Freshdesk](https://www.getapp.com.mx/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
6. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
7. [Bitrix24](https://www.getapp.com.mx/software/90602/bitrix24) — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
8. [TeamSupport](https://www.getapp.com.mx/software/8670/teamsupport) — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
9. [Salesforce Service Cloud](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
10. [Apptivo](https://www.getapp.com.mx/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM para administrar cuentas de clientes.
11. [Freshservice](https://www.getapp.com.mx/software/91351/freshservice) — 4.5/5 (685 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
12. [Tidio](https://www.getapp.com.mx/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
13. [CXone Mpower](https://www.getapp.com.mx/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
14. [MasterControl Quality Excellence](https://www.getapp.com.mx/software/104305/mastercontrol) — 4.5/5 (526 reviews) — Gestión de calidad empresarial
15. [Smartsupp live chat](https://www.getapp.com.mx/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp es chat en vivo gratis con grabación de visitantes.
16. [Vtiger CRM](https://www.getapp.com.mx/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — CRM integral para pequeñas empresas
17. [Front](https://www.getapp.com.mx/software/102177/front) — 4.5/5 (286 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
18. [XM for Customer Experience](https://www.getapp.com.mx/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
19. [SAP Customer Experience](https://www.getapp.com.mx/software/90379/sap-crm) — 4.3/5 (245 reviews) — Software CRM empresarial
20. [LogMeIn Resolve](https://www.getapp.com.mx/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Asistencia de TI todo en uno
21. [Issuetrak](https://www.getapp.com.mx/software/101433/issuetrak) — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
22. [HelpDesk](https://www.getapp.com.mx/software/116767/helpdesk) — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
23. [Ideagen Quality Management](https://www.getapp.com.mx/software/104385/q-pulse) — 4.5/5 (178 reviews) — Calidad, cumplimiento, seguridad y gestión de riesgos
24. [Vivantio](https://www.getapp.com.mx/software/91516/vivantio) — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
25. [GetMoreReviews](https://www.getapp.com.mx/software/113161/getmorereviews) — 4.7/5 (148 reviews) — Herramienta de supervisión de reputación y generación de reseñas

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Página: 1 de 3\
Siguiente: [Página siguiente](https://www.getapp.com.mx/directory/841/complaint-management/software?page=2)

## Categorías relacionadas

- [Software para Sistemas de venta de entradas informáticos](https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software)
- [Software de chat en vivo](https://www.getapp.com.mx/directory/561/live-chat/software)
- [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.com.mx/directory/580/issue-tracking/software)
- [Software de base de conocimientos](https://www.getapp.com.mx/directory/2823/knowledge-base/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/directory/841/complaint-management/software)
- [Todas las categorías](https://www.getapp.com.mx/directory)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
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| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
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| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
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