---
description: Software de gestión de quejas gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software de gestión de quejas gratis | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de quejas gratis](https://www.getapp.com.mx/directory/841/complaint-management/software)

# Software de gestión de quejas

Canonical: https://www.getapp.com.mx/directory/841/complaint-management/software

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## Productos

1. [Zoho Desk](https://www.getapp.com.mx/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [JIRA Service Management](https://www.getapp.com.mx/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Centro de atención sencillo basado en Jira.
3. [Mint Service Desk](https://www.getapp.com.mx/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — Solución de gestión de activos y centros de atención de TI
4. [Zendesk Suite](https://www.getapp.com.mx/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
5. [Freshdesk](https://www.getapp.com.mx/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
6. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
7. [Bitrix24](https://www.getapp.com.mx/software/90602/bitrix24) — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
8. [Salesforce Service Cloud](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
9. [Apptivo](https://www.getapp.com.mx/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM para administrar cuentas de clientes.
10. [Freshservice](https://www.getapp.com.mx/software/91351/freshservice) — 4.5/5 (685 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
11. [Tidio](https://www.getapp.com.mx/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
12. [CXone Mpower](https://www.getapp.com.mx/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
13. [Smartsupp live chat](https://www.getapp.com.mx/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp es chat en vivo gratis con grabación de visitantes.
14. [Vtiger CRM](https://www.getapp.com.mx/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — CRM integral para pequeñas empresas
15. [Front](https://www.getapp.com.mx/software/102177/front) — 4.5/5 (286 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
16. [XM for Customer Experience](https://www.getapp.com.mx/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
17. [SAP Customer Experience](https://www.getapp.com.mx/software/90379/sap-crm) — 4.3/5 (245 reviews) — Software CRM empresarial
18. [LogMeIn Resolve](https://www.getapp.com.mx/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Asistencia de TI todo en uno
19. [Issuetrak](https://www.getapp.com.mx/software/101433/issuetrak) — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
20. [HelpDesk](https://www.getapp.com.mx/software/116767/helpdesk) — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
21. [Vivantio](https://www.getapp.com.mx/software/91516/vivantio) — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
22. [Missive](https://www.getapp.com.mx/software/2057204/missive) — 4.9/5 (147 reviews) — Bandeja de entrada colaborativa para equipos.
23. [Hiver](https://www.getapp.com.mx/software/20502/hiver) — 4.7/5 (146 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
24. [Daruma](https://www.getapp.com.mx/software/2054420/daruma) — 4.6/5 (137 reviews) — Software para automatizar procesos de gestión de calidad.
25. [Avochato](https://www.getapp.com.mx/software/108663/avochato) — 4.7/5 (135 reviews) — Mensajería SMS para equipos de ventas, asistencia y operaciones

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## Categorías relacionadas

- [Software para Sistemas de venta de entradas informáticos](https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software)
- [Software de chat en vivo](https://www.getapp.com.mx/directory/561/live-chat/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.com.mx/directory/580/issue-tracking/software)
- [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software)
- [Software de gestión de comunicaciones con los clientes](https://www.getapp.com.mx/directory/1139/customer-communications-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/directory/841/complaint-management/software)
- [Todas las categorías](https://www.getapp.com.mx/directory)

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