---
description: Software para el control de calidad de centros de contacto gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software para el control de calidad de centros de contacto gratis | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para el control de calidad de centros de contacto gratis](https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software)

# Software para el control de calidad de centros de contacto

Canonical: https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software

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## Productos

1. [Zoho Desk](https://www.getapp.com.mx/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [Insightful](https://www.getapp.com.mx/software/101651/workpuls) — 4.8/5 (156 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
3. [CallAI](https://www.getapp.com.mx/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análisis de llamadas basada en IA
4. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
5. [CXone Mpower](https://www.getapp.com.mx/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
6. [CloudTalk](https://www.getapp.com.mx/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
7. [XM for Customer Experience](https://www.getapp.com.mx/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
8. [Sprinklr](https://www.getapp.com.mx/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
9. [eDesk](https://www.getapp.com.mx/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — El único servicio de asistencia de comercio electrónico integrado
10. [Froged](https://www.getapp.com.mx/software/2050795/froged) — 4.5/5 (56 reviews) — Software de participación del cliente
11. [Call Center Studio](https://www.getapp.com.mx/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
12. [Scorebuddy](https://www.getapp.com.mx/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA Software para puntuación (llamadas/correo electrónico/chat/social)
13. [Zendesk QA](https://www.getapp.com.mx/software/2047802/klaus) — 4.9/5 (23 reviews) — Plataforma de gestión de la calidad de la asistencia
14. [LiveCaller](https://www.getapp.com.mx/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestión de la comunicación con los clientes y chat en vivo
15. [Audire.ai](https://www.getapp.com.mx/software/2080524/audire-ai) (0 reviews) — Asegura la calidad al 100 % de la participación del cliente

## Categorías relacionadas

- [Software de gestión de quejas](https://www.getapp.com.mx/directory/841/complaint-management/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.com.mx/directory/1029/customer-satisfaction/software)
- [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software)
- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Sistema help desk](https://www.getapp.com.mx/directory/287/help-desk-ticketing/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software)
- [Todas las categorías](https://www.getapp.com.mx/directory)

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