---
description: Descubre los mejores productos de Software para el control de calidad de centros de contacto para Windows. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para el control de calidad de centros de contacto para Windows - Las mejores herramientas y proveedores | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para el control de calidad de centros de contacto para Windows](https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software)

# Software para el control de calidad de centros de contacto

Canonical: https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software

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## Productos

1. [Zoho Desk](https://www.getapp.com.mx/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [Insightful](https://www.getapp.com.mx/software/101651/workpuls) — 4.8/5 (156 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
3. [Nextiva](https://www.getapp.com.mx/software/91289/nextiva) — 4.6/5 (914 reviews) — Simplificar la comunicación empresarial
4. [Talkdesk](https://www.getapp.com.mx/software/100659/talkdesk) — 4.5/5 (732 reviews) — El software líder mundial de centro de contacto basado en la nube.
5. [CXone Mpower](https://www.getapp.com.mx/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
6. [CloudTalk](https://www.getapp.com.mx/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
7. [Genesys Cloud CX](https://www.getapp.com.mx/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
8. [XM for Customer Experience](https://www.getapp.com.mx/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
9. [Squaretalk](https://www.getapp.com.mx/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews) — La solución Deskforce aumenta el rendimiento de los agentes.
10. [Froged](https://www.getapp.com.mx/software/2050795/froged) — 4.5/5 (56 reviews) — Software de participación del cliente
11. [Scorebuddy](https://www.getapp.com.mx/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA Software para puntuación (llamadas/correo electrónico/chat/social)
12. [inconnect](https://www.getapp.com.mx/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Haz contacto. Haz negocios.
13. [Balto](https://www.getapp.com.mx/software/115567/balto) — 4.3/5 (11 reviews) — Capacitación para representantes de ventas y atención al cliente de centros de atención telefónica
14. [Audire.ai](https://www.getapp.com.mx/software/2080524/audire-ai) (0 reviews) — Asegura la calidad al 100 % de la participación del cliente

## Categorías relacionadas

- [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software)
- [Programas para grabar llamadas](https://www.getapp.com.mx/directory/935/call-recording/software)
- [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software)
- [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software)
- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software)
- [Todas las categorías](https://www.getapp.com.mx/directory)

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