---
description: Software para servicio al cliente gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Software para servicio al cliente gratis | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente gratis](https://www.getapp.com.mx/directory/231/customer-service/software)

# Software para servicio al cliente

Canonical: https://www.getapp.com.mx/directory/231/customer-service/software

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## Productos

1. [Zoho Desk](https://www.getapp.com.mx/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
2. [HubSpot Service Hub](https://www.getapp.com.mx/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
3. [Salesforce Sales Cloud](https://www.getapp.com.mx/software/90378/salesforce) — 4.4/5 (18768 reviews) — CRM basado en la nube y automatización de ventas
4. [Webex Suite](https://www.getapp.com.mx/software/10375/webex) — 4.4/5 (7396 reviews) — Voz y videoconferencia con pantalla compartida.
5. [Dynamics 365](https://www.getapp.com.mx/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — Aplicaciones ERP y CRM de Microsoft
6. [Zendesk Suite](https://www.getapp.com.mx/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
7. [Freshdesk](https://www.getapp.com.mx/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
8. [ScreenConnect](https://www.getapp.com.mx/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Software de soporte remoto, reuniones a distancia y acceso remoto
9. [LiveAgent](https://www.getapp.com.mx/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
10. [LiveChat](https://www.getapp.com.mx/software/8385/livechat) — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
11. [Odoo](https://www.getapp.com.mx/software/102445/odoo) — 4.2/5 (1294 reviews) — ERP y CRM de código abierto
12. [Intercom](https://www.getapp.com.mx/software/91379/intercom) — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
13. [Bitrix24](https://www.getapp.com.mx/software/90602/bitrix24) — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
14. [Act\!](https://www.getapp.com.mx/software/91203/act) — 3.9/5 (857 reviews) — Relaciones de nivel superior. Resultados de nivel superior.
15. [Salesforce Service Cloud](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
16. [JIRA Service Management](https://www.getapp.com.mx/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Centro de atención sencillo basado en Jira.
17. [Apptivo](https://www.getapp.com.mx/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM para administrar cuentas de clientes.
18. [Lime Connect](https://www.getapp.com.mx/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
19. [Tidio](https://www.getapp.com.mx/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
20. [CXone Mpower](https://www.getapp.com.mx/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
21. [SolarWinds Service Desk](https://www.getapp.com.mx/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de gestión de activos y centro de atención de TI
22. [Agile CRM](https://www.getapp.com.mx/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de ventas y marketing para pequeñas empresas
23. [Spotler CRM](https://www.getapp.com.mx/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) — El CRM, más sencillo
24. [SugarCRM](https://www.getapp.com.mx/software/8270/sugarcrm) — 3.8/5 (410 reviews) — Software de gestión de relaciones con los clientes personalizable
25. [FixMe.IT](https://www.getapp.com.mx/software/2336/fixme-it) — 4.8/5 (389 reviews) — Software de soporte remoto que siempre funciona

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## Categorías relacionadas

- [Software para Sistemas de venta de entradas informáticos](https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software)
- [Software de chat en vivo](https://www.getapp.com.mx/directory/561/live-chat/software)
- [Software de compromiso del cliente](https://www.getapp.com.mx/directory/650/customer-engagement/software)
- [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software)
- [Software de base de conocimientos](https://www.getapp.com.mx/directory/2823/knowledge-base/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Todas las categorías](https://www.getapp.com.mx/directory)

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