---
description: Información actualizada sobre Enghouse eKMS. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Enghouse eKMS con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Enghouse eKMS: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/231/customer-service/software) > [Enghouse eKMS](/software/90465/smartsupport) > [Alternativas a Enghouse eKMS](https://www.getapp.com.mx/alternatives/90465/smartsupport)

# Alternativas a Enghouse eKMS

Canonical: https://www.getapp.com.mx/alternatives/90465/smartsupport

> Explorar las mejores alternativas a Enghouse eKMS. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/10036/90465/zoho-desk/vs/smartsupport)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91301/smartsupport/vs/liveagent)
3. **Supportbench** — 4.9/5 (116 reviews) — Sistema de tickets de asistencia al cliente y técnica todo en uno
   - [Ver perfil](https://www.getapp.com.mx/software/105673/supportbench)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/105673/smartsupport/vs/supportbench)
4. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Software de asistencia al cliente y help desk
   - [Ver perfil](https://www.getapp.com.mx/software/90516/happyfox)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/90516/smartsupport/vs/happyfox)
5. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/90602/smartsupport/vs/bitrix24)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/9448/90465/zendesk/vs/smartsupport)
7. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91754/smartsupport/vs/salesforce-1-service-cloud)
8. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
   - [Ver perfil](https://www.getapp.com.mx/software/8670/teamsupport)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/8670/90465/teamsupport/vs/smartsupport)
9. **Help Scout** — 4.6/5 (225 reviews) — Help desk basado en web y diseñado para mejorar la experiencia del cliente.
   - [Ver perfil](https://www.getapp.com.mx/software/90462/help-scout)
   - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90462/90465/help-scout/vs/smartsupport)
10. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
    - [Ver perfil](https://www.getapp.com.mx/software/91516/vivantio)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91516/smartsupport/vs/vivantio)
11. **Deskpro** — 4.6/5 (38 reviews) — Software fiable de atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/100699/deskpro)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/100699/smartsupport/vs/deskpro)
12. **C2** — 4.3/5 (14 reviews) — Software de centro de atención todo en uno.
    - [Ver perfil](https://www.getapp.com.mx/software/100352/c2-atom)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/100352/smartsupport/vs/c2-atom)
13. **LiveChat** — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.mx/software/8385/livechat)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/8385/90465/livechat/vs/smartsupport)
14. **JIRA Service Management** — 4.5/5 (763 reviews) — Centro de atención sencillo basado en Jira.
    - [Ver perfil](https://www.getapp.com.mx/software/91811/jira-service-management)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91811/smartsupport/vs/jira-service-management)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de gestión de activos y centro de atención de TI
    - [Ver perfil](https://www.getapp.com.mx/software/1336/solarwinds-service-desk)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/1336/90465/solarwinds-service-desk/vs/smartsupport)
16. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/101433/issuetrak)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/101433/smartsupport/vs/issuetrak)
17. **Groove** — 4.5/5 (87 reviews) — software de servicio técnico simple;
    - [Ver perfil](https://www.getapp.com.mx/software/91569/groove)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91569/smartsupport/vs/groove)
18. **HelpCrunch** — 4.8/5 (195 reviews) — Chat en vivo, automatización del correo electrónico y el centro de ayuda para soporte y ventas
    - [Ver perfil](https://www.getapp.com.mx/software/110489/helpcrunch)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/110489/smartsupport/vs/helpcrunch)
19. **Freshdesk** — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
    - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/10317/90465/freshdesk/vs/smartsupport)
20. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/91207/agi-self-service)
    - [Comparar con Enghouse eKMS](https://www.getapp.com.mx/compare/90465/91207/smartsupport/vs/agi-self-service)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software)
- [Sistema help desk](https://www.getapp.com.mx/directory/287/help-desk-ticketing/software)
- [Software de soporte al cliente](https://www.getapp.com.mx/directory/562/customer-support/software)
- [Software de contact center](https://www.getapp.com.mx/directory/593/contact-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/90465/smartsupport)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/90465/smartsupport)

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