---
description: Información actualizada sobre NiCE CXone. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara NiCE CXone con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/231/customer-service/software) > [NiCE CXone](/software/8391/incontact-call-center-software) > [Alternativas a NiCE CXone](https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software)

# Alternativas a NiCE CXone

Canonical: https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software

> Explorar las mejores alternativas a NiCE CXone. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Ringover** — 4.7/5 (891 reviews) — Teléfono totalmente basado en la nube para startups y pymes.
   - [Ver perfil](https://www.getapp.com.mx/software/117547/ringover)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/117547/incontact-call-center-software/vs/ringover)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/91301/incontact-call-center-software/vs/liveagent)
3. **HoduCC** — 4.6/5 (100 reviews) — Software de centro de atención telefónica omnicanal para equipos de ventas y asistencia
   - [Ver perfil](https://www.getapp.com.mx/software/456711/hoducc)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/456711/incontact-call-center-software/vs/hoducc)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
   - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
5. **Five9** — 4.2/5 (487 reviews) — Software de centro de atención telefónica y contacto en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/91276/five9)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/91276/incontact-call-center-software/vs/five9)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/9448/incontact-call-center-software/vs/zendesk)
7. **Bitrix24** — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/90602/incontact-call-center-software/vs/bitrix24)
8. **Convoso** — 4.5/5 (395 reviews) — Convierte más clientes potenciales en menos tiempo.
   - [Ver perfil](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8280/8391/cloud-predictive-dialer/vs/incontact-call-center-software)
9. **CallHippo** — 4.4/5 (694 reviews) — Sistema telefónico virtual para equipos de ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.com.mx/software/107461/callhippo)
   - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/107461/incontact-call-center-software/vs/callhippo)
10. **XCALLY** — 4.8/5 (130 reviews) — Gestión de centros de contacto omnicanal
    - [Ver perfil](https://www.getapp.com.mx/software/112271/xcally)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/112271/incontact-call-center-software/vs/xcally)
11. **uContact** — 4.5/5 (81 reviews) — Solución todo-en-uno y omnicanal para Contact Centers
    - [Ver perfil](https://www.getapp.com.mx/software/105903/ucontact)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/105903/incontact-call-center-software/vs/ucontact)
12. **Talkdesk** — 4.5/5 (734 reviews) — El software líder mundial de centro de contacto basado en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/100659/talkdesk)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/91754/incontact-call-center-software/vs/salesforce)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
    - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
15. **RingCX** — 4.2/5 (264 reviews) — Una solución colaborativa de centro de contacto.
    - [Ver perfil](https://www.getapp.com.mx/software/105435/ringcentral-contact-center)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/105435/incontact-call-center-software/vs/ringcentral-contact-center)
16. **Gladly** — 4.8/5 (140 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/106673/gladly)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/106673/incontact-call-center-software/vs/gladly)
17. **8x8 Contact Center** — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/107107/contactnow)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/107107/incontact-call-center-software/vs/contactnow)
18. **CloudTalk** — 4.4/5 (271 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
    - [Ver perfil](https://www.getapp.com.mx/software/114835/cloudtalk)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/114835/incontact-call-center-software/vs/cloudtalk)
19. **inconnect** — 4.0/5 (20 reviews) — Haz contacto. Haz negocios.
    - [Ver perfil](https://www.getapp.com.mx/software/2057354/omnichannel)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/2057354/incontact-call-center-software/vs/omnichannel)
20. **Front** — 4.5/5 (292 reviews) — Software de gestión de correo electrónico y bandeja de entrada compartida para equipos
    - [Ver perfil](https://www.getapp.com.mx/software/102177/front)
    - [Comparar con NiCE CXone](https://www.getapp.com.mx/compare/8391/102177/incontact-call-center-software/vs/front)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software de gestión de personal](https://www.getapp.com.mx/directory/267/workforce-management/software)
- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Sistema help desk](https://www.getapp.com.mx/directory/287/help-desk-ticketing/software)
- [Sistemas IVR](https://www.getapp.com.mx/directory/289/ivr/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/8391/incontact-call-center-software)

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| en | <https://www.getapp.com/customer-service-support-software/a/incontact-call-center-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8391/incontact-call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/8391/incontact-call-center-software> |
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| en-SG | <https://www.getapp.sg/alternatives/8391/incontact-call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/8391/incontact-call-center-software> |
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| es-CO | <https://www.getapp.com.co/alternatives/8391/incontact-call-center-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software> |
| fr | <https://www.getapp.fr/alternatives/8391/incontact-call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/8391/incontact-call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/8391/incontact-call-center-software> |
| nl | <https://www.getapp.nl/alternatives/8391/incontact-call-center-software> |
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