---
description: Información actualizada sobre ICR Evolution. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara ICR Evolution con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICR Evolution: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [ICR Evolution](/software/2059246/icr-evolution) > [Alternativas a ICR Evolution](https://www.getapp.com.mx/alternatives/2059246/icr-evolution)

# Alternativas a ICR Evolution

Canonical: https://www.getapp.com.mx/alternatives/2059246/icr-evolution

> Explorar las mejores alternativas a ICR Evolution. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Aircall** — 4.2/5 (458 reviews) — Sistema telefónico para equipos de asistencia y ventas.
   - [Ver perfil](https://www.getapp.com.mx/software/100333/aircall)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/100333/2059246/aircall/vs/icr-evolution)
2. **Five9** — 4.2/5 (481 reviews) — Software de centro de atención telefónica y contacto en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/91276/five9)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/91276/2059246/five9/vs/icr-evolution)
3. **Genesys Cloud CX** — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
   - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/104597/2059246/genesys-cloud/vs/icr-evolution)
4. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
   - [Ver perfil](https://www.getapp.com.mx/software/8391/incontact-call-center-software)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/8391/2059246/incontact-call-center-software/vs/icr-evolution)
5. **Talkdesk** — 4.5/5 (732 reviews) — El software líder mundial de centro de contacto basado en la nube.
   - [Ver perfil](https://www.getapp.com.mx/software/100659/talkdesk)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/100659/2059246/talkdesk/vs/icr-evolution)
6. **PhoneBurner** — 4.8/5 (176 reviews) — Software de marcador de potencia y aceleración de ventas salientes para pymes
   - [Ver perfil](https://www.getapp.com.mx/software/102341/phoneburner)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/102341/2059246/phoneburner/vs/icr-evolution)
7. **Voiso** — 4.7/5 (30 reviews) — Software de centro de atención telefónica para ventas salientes y equipos de BPO
   - [Ver perfil](https://www.getapp.com.mx/software/133847/voiso)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/133847/2059246/voiso/vs/icr-evolution)
8. **Bright Pattern** — 4.8/5 (104 reviews) — Software de centro de atención telefónica omnicanal en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/91164/servicepattern)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/91164/2059246/servicepattern/vs/icr-evolution)
9. **Call Center Studio** — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/2037283/call-center-studio)
   - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/2037283/2059246/call-center-studio/vs/icr-evolution)
10. **LeadDesk** — 4.8/5 (13 reviews) — Centro de contacto para ventas de alto volumen y atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/129651/leaddesk)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/129651/2059246/leaddesk/vs/icr-evolution)
11. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/90602/2059246/bitrix24/vs/icr-evolution)
12. **Kixie PowerCall** — 4.6/5 (293 reviews) — La manera más rápida de hacer más llamadas de ventas.
    - [Ver perfil](https://www.getapp.com.mx/software/104961/kixie)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/104961/2059246/kixie/vs/icr-evolution)
13. **ZIWO** — 4.7/5 (108 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
    - [Ver perfil](https://www.getapp.com.mx/software/131291/ziwo)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/131291/2059246/ziwo/vs/icr-evolution)
14. **Diabolocom** — 4.9/5 (9 reviews) — Software en la nube para centros de llamadas y atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/2062119/diabolocom)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/2059246/2062119/icr-evolution/vs/diabolocom)
15. **3CLogic** — 4.3/5 (49 reviews) — Soluciones de centro de contacto para ofrecer una muy buena experiencia al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/90943/3clogic-cloud-contact-center-software)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/90943/2059246/3clogic-cloud-contact-center-software/vs/icr-evolution)
16. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Solución de centro de atención telefónica basada en la nube para pymes
    - [Ver perfil](https://www.getapp.com.mx/software/104279/chasedata)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/104279/2059246/chasedata/vs/icr-evolution)
17. **Dialpad** — 4.2/5 (562 reviews) — Plataforma de comunicación en la nube para empresas
    - [Ver perfil](https://www.getapp.com.mx/software/103849/dialpad-sell)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/103849/2059246/dialpad-sell/vs/icr-evolution)
18. **Convoso** — 4.5/5 (386 reviews) — Convierte más clientes potenciales en menos tiempo.
    - [Ver perfil](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/8280/2059246/cloud-predictive-dialer/vs/icr-evolution)
19. **CloudTalk** — 4.4/5 (268 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
    - [Ver perfil](https://www.getapp.com.mx/software/114835/cloudtalk)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/114835/2059246/cloudtalk/vs/icr-evolution)
20. **CTM** — 4.6/5 (150 reviews) — Una solución todo en uno de centro de contacto y seguimiento de llamadas
    - [Ver perfil](https://www.getapp.com.mx/software/127363/calltrackingmetrics)
    - [Comparar con ICR Evolution](https://www.getapp.com.mx/compare/127363/2059246/calltrackingmetrics/vs/icr-evolution)

## Categorías relacionadas

- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Sistemas IVR](https://www.getapp.com.mx/directory/289/ivr/software)
- [Programas para grabar llamadas](https://www.getapp.com.mx/directory/935/call-recording/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/2059246/icr-evolution)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/2059246/icr-evolution)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.getapp.com/all-software/a/icr-evolution/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059246/icr-evolution> |
| en-AU | <https://www.getapp.com.au/alternatives/2059246/icr-evolution> |
| en-CA | <https://www.getapp.ca/alternatives/2059246/icr-evolution> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059246/icr-evolution> |
| en-IE | <https://www.getapp.ie/alternatives/2059246/icr-evolution> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059246/icr-evolution> |
| en-SG | <https://www.getapp.sg/alternatives/2059246/icr-evolution> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059246/icr-evolution> |
| es | <https://www.getapp.es/alternatives/2059246/icr-evolution> |
| es-CL | <https://www.getapp.cl/alternatives/2059246/icr-evolution> |
| es-CO | <https://www.getapp.com.co/alternatives/2059246/icr-evolution> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059246/icr-evolution> |

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