---
description: Información actualizada sobre Alcea Helpdesk. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Alcea Helpdesk con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de seguimiento de problemas](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alternativas a Alcea Helpdesk](https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk)

# Alternativas a Alcea Helpdesk

Canonical: https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk

> Explorar las mejores alternativas a Alcea Helpdesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
2. **JIRA Service Management** — 4.5/5 (765 reviews) — Centro de atención sencillo basado en Jira.
   - [Ver perfil](https://www.getapp.com.mx/software/91811/jira-service-management)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
3. **TeamViewer ONE** — 4.6/5 (11624 reviews) — Software para reuniones en línea con soporte y acceso remoto
   - [Ver perfil](https://www.getapp.com.mx/software/90948/teamviewer)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/90948/2059023/teamviewer/vs/alcea-helpdesk)
4. **LiveChat** — 4.6/5 (1719 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.mx/software/8385/livechat)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/8385/2059023/livechat/vs/alcea-helpdesk)
5. **LiveAgent** — 4.7/5 (1760 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
6. **Zoho Assist** — 4.7/5 (1390 reviews) — Soporte remoto instantáneo. Acceso remoto desatendido.
   - [Ver perfil](https://www.getapp.com.mx/software/9913/zoho-assist)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/9913/2059023/zoho-assist/vs/alcea-helpdesk)
7. **Freshdesk** — 4.5/5 (3412 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.mx/software/105081/tidio-chat)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/105081/2059023/tidio-chat/vs/alcea-helpdesk)
9. **HelpDesk** — 4.6/5 (180 reviews) — Software de ticketing para una asistencia al cliente sencilla.
   - [Ver perfil](https://www.getapp.com.mx/software/116767/helpdesk)
   - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
10. **Freshservice** — 4.5/5 (691 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
    - [Ver perfil](https://www.getapp.com.mx/software/91351/freshservice)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
11. **Guru** — 4.8/5 (639 reviews) — Solución de gestión de conocimiento basada en la web
    - [Ver perfil](https://www.getapp.com.mx/software/123167/guru)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/123167/2059023/guru/vs/alcea-helpdesk)
12. **ServiceNow** — 4.5/5 (347 reviews) — Soluciones de nube de servicios de TI empresariales
    - [Ver perfil](https://www.getapp.com.mx/software/9156/servicenow)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/9156/2059023/servicenow/vs/alcea-helpdesk)
13. **Zendesk Suite** — 4.4/5 (4077 reviews) — Software de atención al cliente en la nube
    - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
14. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions, a la vanguardia en software de help desk
    - [Ver perfil](https://www.getapp.com.mx/software/120371/boss-solutions-suite)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/120371/2059023/boss-solutions-suite/vs/alcea-helpdesk)
15. **Crisp** — 4.6/5 (147 reviews) — Solución todo en uno multicanal para mensajería del cliente
    - [Ver perfil](https://www.getapp.com.mx/software/111347/crisp)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/111347/2059023/crisp/vs/alcea-helpdesk)
16. **Giva** — 4.9/5 (57 reviews) — Software de help desk basado en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.mx/software/116599/giva-customer-service)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/116599/2059023/giva-customer-service/vs/alcea-helpdesk)
17. **SysAid** — 4.5/5 (513 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
    - [Ver perfil](https://www.getapp.com.mx/software/90863/sysaid)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
18. **HubSpot Service Hub** — 4.4/5 (188 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.mx/software/119575/hubspot-service-hub)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/119575/2059023/hubspot-service-hub/vs/alcea-helpdesk)
19. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Software de mesa de ayuda de TI: en la nube y en las instalaciones locales
    - [Ver perfil](https://www.getapp.com.mx/software/20521/manageengine-service-desk-plus)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)
20. **TOPdesk** — 4.4/5 (110 reviews) — Gestión de servicios y mesa de ayuda
    - [Ver perfil](https://www.getapp.com.mx/software/111785/topdesk)
    - [Comparar con Alcea Helpdesk](https://www.getapp.com.mx/compare/111785/2059023/topdesk/vs/alcea-helpdesk)

## Categorías relacionadas

- [Herramientas de seguimiento de problemas](https://www.getapp.com.mx/directory/580/issue-tracking/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/2059023/alcea-helpdesk)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.getapp.de/alternatives/2059023/alcea-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/alcea-helpdesk> |
| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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