---
description: Información actualizada sobre Video Call Center. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Video Call Center con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Video Call Center: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [Video Call Center](/software/2047829/video-call-center) > [Alternativas a Video Call Center](https://www.getapp.com.mx/alternatives/2047829/video-call-center)

# Alternativas a Video Call Center

Canonical: https://www.getapp.com.mx/alternatives/2047829/video-call-center

> Explorar las mejores alternativas a Video Call Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Aircall** — 4.2/5 (460 reviews) — Sistema telefónico para equipos de asistencia y ventas.
   - [Ver perfil](https://www.getapp.com.mx/software/100333/aircall)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/100333/2047829/aircall/vs/video-call-center)
2. **Ringover** — 4.7/5 (872 reviews) — Teléfono totalmente basado en la nube para startups y pymes.
   - [Ver perfil](https://www.getapp.com.mx/software/117547/ringover)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/117547/2047829/ringover/vs/video-call-center)
3. **Convoso** — 4.5/5 (387 reviews) — Convierte más clientes potenciales en menos tiempo.
   - [Ver perfil](https://www.getapp.com.mx/software/8280/cloud-predictive-dialer)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/8280/2047829/cloud-predictive-dialer/vs/video-call-center)
4. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Solución de centro de atención telefónica basada en la nube para pymes
   - [Ver perfil](https://www.getapp.com.mx/software/104279/chasedata)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/104279/2047829/chasedata/vs/video-call-center)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/91301/2047829/liveagent/vs/video-call-center)
6. **Readymode** — 4.6/5 (142 reviews) — CRM de marcador predictivo con VoIP para centros de atención telefónica.
   - [Ver perfil](https://www.getapp.com.mx/software/107701/xencall)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/107701/2047829/xencall/vs/video-call-center)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/9448/2047829/zendesk/vs/video-call-center)
8. **Nextiva** — 4.6/5 (916 reviews) — Simplificar la comunicación empresarial
   - [Ver perfil](https://www.getapp.com.mx/software/91289/nextiva)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/91289/2047829/nextiva/vs/video-call-center)
9. **Freshdesk** — 4.5/5 (3434 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
   - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/10317/2047829/freshdesk/vs/video-call-center)
10. **CallHippo** — 4.4/5 (681 reviews) — Sistema telefónico virtual para equipos de ventas, marketing y asistencia
    - [Ver perfil](https://www.getapp.com.mx/software/107461/callhippo)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/107461/2047829/callhippo/vs/video-call-center)
11. **Webex Suite** — 4.4/5 (7402 reviews) — Voz y videoconferencia con pantalla compartida.
    - [Ver perfil](https://www.getapp.com.mx/software/10375/webex)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/10375/2047829/webex/vs/video-call-center)
12. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/106673/gladly)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/106673/2047829/gladly/vs/video-call-center)
13. **Five9** — 4.2/5 (482 reviews) — Software de centro de atención telefónica y contacto en la nube
    - [Ver perfil](https://www.getapp.com.mx/software/91276/five9)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/91276/2047829/five9/vs/video-call-center)
14. **Genesys Cloud CX** — 4.3/5 (264 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/104597/2047829/genesys-cloud/vs/video-call-center)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/8391/incontact-call-center-software)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/8391/2047829/incontact-call-center-software/vs/video-call-center)
16. **Zoho Desk** — 4.5/5 (2212 reviews) — El primer software Helpdesk a tono con el contexto de la industria
    - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/10036/2047829/zoho-desk/vs/video-call-center)
17. **UJET** — 4.6/5 (140 reviews) — Plataforma de interacción con el cliente y asistencia con integración de CRM
    - [Ver perfil](https://www.getapp.com.mx/software/110527/ujet)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/110527/2047829/ujet/vs/video-call-center)
18. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/91754/2047829/salesforce-1-service-cloud/vs/video-call-center)
19. **Kixie PowerCall** — 4.6/5 (294 reviews) — La manera más rápida de hacer más llamadas de ventas.
    - [Ver perfil](https://www.getapp.com.mx/software/104961/kixie)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/104961/2047829/kixie/vs/video-call-center)
20. **Bitrix24** — 4.2/5 (991 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
    - [Comparar con Video Call Center](https://www.getapp.com.mx/compare/90602/2047829/bitrix24/vs/video-call-center)

## Categorías relacionadas

- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software de contact center](https://www.getapp.com.mx/directory/593/contact-center/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/2047829/video-call-center)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/2047829/video-call-center)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
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| en | <https://www.getapp.com/customer-service-support-software/a/video-call-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047829/video-call-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2047829/video-call-center> |
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| pt | <https://www.getapp.com.br/alternatives/2047829/video-call-center> |
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