---
description: Información actualizada sobre Capacity. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Capacity con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capacity: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/257/knowledge-management/software) > [Capacity](/software/129319/capacity) > [Alternativas a Capacity](https://www.getapp.com.mx/alternatives/129319/capacity)

# Alternativas a Capacity

Canonical: https://www.getapp.com.mx/alternatives/129319/capacity

> Explorar las mejores alternativas a Capacity. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/10036/129319/zoho-desk/vs/capacity)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/9448/129319/zendesk/vs/capacity)
3. **LiveAgent** — 4.7/5 (1754 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/91301/129319/liveagent/vs/capacity)
4. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
   - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/90602/129319/bitrix24/vs/capacity)
5. **TeamSupport** — 4.5/5 (848 reviews) — Software de asistencia al cliente B2B
   - [Ver perfil](https://www.getapp.com.mx/software/8670/teamsupport)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/8670/129319/teamsupport/vs/capacity)
6. **Hiver** — 4.7/5 (146 reviews) — Gestiona la asistencia al cliente y los clientes potenciales desde Gmail.
   - [Ver perfil](https://www.getapp.com.mx/software/20502/hiver)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/20502/129319/hiver/vs/capacity)
7. **Vivantio** — 4.3/5 (178 reviews) — Software de centro de atención flexible, de confianza y fiable
   - [Ver perfil](https://www.getapp.com.mx/software/91516/vivantio)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/91516/129319/vivantio/vs/capacity)
8. **Issuetrak** — 4.6/5 (205 reviews) — Software de seguimiento de problemas para help desk y atención al cliente.
   - [Ver perfil](https://www.getapp.com.mx/software/101433/issuetrak)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/101433/129319/issuetrak/vs/capacity)
9. **Freshdesk** — 4.5/5 (3409 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
   - [Comparar con Capacity](https://www.getapp.com.mx/compare/10317/129319/freshdesk/vs/capacity)
10. **C2** — 4.3/5 (14 reviews) — Software de centro de atención todo en uno.
    - [Ver perfil](https://www.getapp.com.mx/software/100352/c2-atom)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/100352/129319/c2-atom/vs/capacity)
11. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
    - [Ver perfil](https://www.getapp.com.mx/software/105081/tidio-chat)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/105081/129319/tidio-chat/vs/capacity)
12. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Solución de atención al cliente basada en la nube para empresas de todos los tamaños
    - [Ver perfil](https://www.getapp.com.mx/software/119575/hubspot-service-hub)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/119575/129319/hubspot-service-hub/vs/capacity)
13. **Freshservice** — 4.5/5 (685 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
    - [Ver perfil](https://www.getapp.com.mx/software/91351/freshservice)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/91351/129319/freshservice/vs/capacity)
14. **Groove** — 4.5/5 (87 reviews) — software de servicio técnico simple;
    - [Ver perfil](https://www.getapp.com.mx/software/91569/groove)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/91569/129319/groove/vs/capacity)
15. **OTRS** — 4.4/5 (96 reviews) — Software de centro de asistencia para equipos de gestión de la atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/102025/otrs)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/102025/129319/otrs/vs/capacity)
16. **EcholoN** — 4.7/5 (35 reviews) — Software de help desk para gestionar los procesos de atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/164895/echolon)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/129319/164895/capacity/vs/echolon)
17. **LiveChat** — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
    - [Ver perfil](https://www.getapp.com.mx/software/8385/livechat)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/8385/129319/livechat/vs/capacity)
18. **SysAid** — 4.5/5 (511 reviews) — Potente Service Desk y herramienta ITSM modular fácil de usar
    - [Ver perfil](https://www.getapp.com.mx/software/90863/sysaid)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/90863/129319/sysaid/vs/capacity)
19. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/91754/129319/salesforce-1-service-cloud/vs/capacity)
20. **Genesys Cloud CX** — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
    - [Comparar con Capacity](https://www.getapp.com.mx/compare/104597/129319/genesys-cloud/vs/capacity)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.getapp.com.mx/directory/257/knowledge-management/software)
- [Software de inteligencia artificial](https://www.getapp.com.mx/directory/1397/artificial-intelligence/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software de gestión de procesos (BPM)](https://www.getapp.com.mx/directory/273/business-process-management-bpm/software)
- [Sistema help desk](https://www.getapp.com.mx/directory/287/help-desk-ticketing/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/129319/capacity)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/129319/capacity)

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