---
description: Información actualizada sobre Workforce Optimization (WFO). Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Workforce Optimization (WFO) con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Workforce Optimization (WFO): precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de personal](/directory/267/workforce-management/software) > [Workforce Optimization (WFO)](/software/101581/monet-live-wfo) > [Alternativas a Workforce Optimization (WFO)](https://www.getapp.com.mx/alternatives/101581/monet-live-wfo)

# Alternativas a Workforce Optimization (WFO)

Canonical: https://www.getapp.com.mx/alternatives/101581/monet-live-wfo

> Explorar las mejores alternativas a Workforce Optimization (WFO). Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
   - [Ver perfil](https://www.getapp.com.mx/software/8391/incontact-call-center-software)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/8391/101581/incontact-call-center-software/vs/monet-live-wfo)
2. **Assembled** — 4.7/5 (85 reviews) — Plataforma de gestión del personal
   - [Ver perfil](https://www.getapp.com.mx/software/2058183/assembled)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/2058183/monet-live-wfo/vs/assembled)
3. **Genesys Cloud CX** — 4.3/5 (264 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
   - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/104597/monet-live-wfo/vs/genesys-cloud)
4. **Five9** — 4.2/5 (482 reviews) — Software de centro de atención telefónica y contacto en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/91276/five9)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/91276/101581/five9/vs/monet-live-wfo)
5. **Talkdesk** — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
   - [Ver perfil](https://www.getapp.com.mx/software/100659/talkdesk)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/100659/101581/talkdesk/vs/monet-live-wfo)
6. **Aspect Workforce** — 4.2/5 (251 reviews) — Gestión de personal con versiones locales, alojadas o en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/106735/aspect-eq-workforce-management)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/106735/monet-live-wfo/vs/aspect-eq-workforce-management)
7. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluciones de gestión de servicios externos y atención al cliente
   - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/91754/101581/salesforce-1-service-cloud/vs/monet-live-wfo)
8. **Insightful** — 4.8/5 (185 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
   - [Ver perfil](https://www.getapp.com.mx/software/101651/workpuls)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/101651/monet-live-wfo/vs/workpuls)
9. **8x8 Contact Center** — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
   - [Ver perfil](https://www.getapp.com.mx/software/107107/contactnow)
   - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/107107/monet-live-wfo/vs/contactnow)
10. **RingCX** — 4.2/5 (255 reviews) — Una solución colaborativa de centro de contacto.
    - [Ver perfil](https://www.getapp.com.mx/software/105435/ringcentral-contact-centre)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/105435/monet-live-wfo/vs/ringcentral-contact-centre)
11. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — Software de centro de contacto de llamadas salientes para empresas de todos los tamaños.
    - [Ver perfil](https://www.getapp.com.mx/software/121023/ringcentral-engage-voice)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/121023/monet-live-wfo/vs/ringcentral-engage-voice)
12. **Kixie PowerCall** — 4.6/5 (294 reviews) — La manera más rápida de hacer más llamadas de ventas.
    - [Ver perfil](https://www.getapp.com.mx/software/104961/kixie)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/104961/monet-live-wfo/vs/kixie)
13. **Dynamics 365** — 4.4/5 (5823 reviews) — Aplicaciones ERP y CRM de Microsoft
    - [Ver perfil](https://www.getapp.com.mx/software/90844/dynamics-365)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/90844/101581/dynamics-365/vs/monet-live-wfo)
14. **Playvox** — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/108425/playvox)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/108425/monet-live-wfo/vs/playvox)
15. **Bitrix24** — 4.2/5 (991 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/90602/101581/bitrix24/vs/monet-live-wfo)
16. **ZIWO** — 4.7/5 (108 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
    - [Ver perfil](https://www.getapp.com.mx/software/131291/ziwo)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/131291/monet-live-wfo/vs/ziwo)
17. **Call Center Studio** — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
    - [Ver perfil](https://www.getapp.com.mx/software/2037283/call-center-studio)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/2037283/monet-live-wfo/vs/call-center-studio)
18. **GoContact** (0 reviews) — Plataforma de CCaaS (centro de contacto como servicio, por sus siglas en inglés)
    - [Ver perfil](https://www.getapp.com.mx/software/2079139/gocontact)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/2079139/monet-live-wfo/vs/gocontact)
19. **Ytel** — 3.9/5 (26 reviews) — Galardonado software de centro de contacto de llamadas salientes (asistencia en horario ininterrumpido, en EE. UU.).
    - [Ver perfil](https://www.getapp.com.mx/software/104729/x5-cloud-contact-center)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/104729/monet-live-wfo/vs/x5-cloud-contact-center)
20. **Sharpen** — 4.4/5 (48 reviews) — Agentes felices. Clientes satisfechos.
    - [Ver perfil](https://www.getapp.com.mx/software/101875/voice)
    - [Comparar con Workforce Optimization (WFO)](https://www.getapp.com.mx/compare/101581/101875/monet-live-wfo/vs/voice)

## Categorías relacionadas

- [Software de gestión de personal](https://www.getapp.com.mx/directory/267/workforce-management/software)
- [Programas para grabar llamadas](https://www.getapp.com.mx/directory/935/call-recording/software)
- [Software de contact center](https://www.getapp.com.mx/directory/593/contact-center/software)
- [Software para gestión de personal del centro de atención telefónica](https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/101581/monet-live-wfo)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/101581/monet-live-wfo)

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