---
description: Información actualizada sobre Talkdesk. Lee opiniones verificadas y descubre funciones, características, precios y usabilidad. Obtén rápidamente una visión general de ventajas y desventajas. Compara Talkdesk con productos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkdesk: precios, funciones y opiniones | GetApp México 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/107/voip/software) > [Talkdesk](/software/100659/talkdesk) > [Alternativas a Talkdesk](https://www.getapp.com.mx/alternatives/100659/talkdesk)

# Alternativas a Talkdesk

Canonical: https://www.getapp.com.mx/alternatives/100659/talkdesk

> Explorar las mejores alternativas a Talkdesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — CRM basado en la nube y automatización de ventas
   - [Ver perfil](https://www.getapp.com.mx/software/90378/salesforce)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/90378/100659/salesforce/vs/talkdesk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
   - [Ver perfil](https://www.getapp.com.mx/software/9448/zendesk)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/9448/100659/zendesk/vs/talkdesk)
3. **LiveAgent** — 4.7/5 (1754 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
   - [Ver perfil](https://www.getapp.com.mx/software/91301/liveagent)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/91301/100659/liveagent/vs/talkdesk)
4. **LiveChat** — 4.6/5 (1715 reviews) — Software de atención al cliente de primera calidad para asistencia en directo por chat
   - [Ver perfil](https://www.getapp.com.mx/software/8385/livechat)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/8385/100659/livechat/vs/talkdesk)
5. **Freshdesk** — 4.5/5 (3409 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
   - [Ver perfil](https://www.getapp.com.mx/software/10317/freshdesk)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/10317/100659/freshdesk/vs/talkdesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — El primer software Helpdesk a tono con el contexto de la industria
   - [Ver perfil](https://www.getapp.com.mx/software/10036/zoho-desk)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/10036/100659/zoho-desk/vs/talkdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
   - [Ver perfil](https://www.getapp.com.mx/software/105081/tidio-chat)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/105081/talkdesk/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Aplicaciones ERP y CRM de Microsoft
   - [Ver perfil](https://www.getapp.com.mx/software/90844/dynamics-365)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/90844/100659/dynamics-365/vs/talkdesk)
9. **Intercom** — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
   - [Ver perfil](https://www.getapp.com.mx/software/91379/intercom)
   - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/91379/100659/intercom/vs/talkdesk)
10. **Bitrix24** — 4.2/5 (984 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
    - [Ver perfil](https://www.getapp.com.mx/software/90602/bitrix24)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/90602/100659/bitrix24/vs/talkdesk)
11. **Zoho Assist** — 4.7/5 (1376 reviews) — Soporte remoto instantáneo. Acceso remoto desatendido.
    - [Ver perfil](https://www.getapp.com.mx/software/9913/zoho-assist)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/9913/100659/zoho-assist/vs/talkdesk)
12. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/8391/incontact-call-center-software)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
13. **Genesys Cloud CX** — 4.3/5 (262 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
    - [Ver perfil](https://www.getapp.com.mx/software/104597/genesys-cloud)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/104597/talkdesk/vs/genesys-cloud)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Soluciones de gestión de servicios externos y atención al cliente
    - [Ver perfil](https://www.getapp.com.mx/software/91754/salesforce-1-service-cloud)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/91754/100659/salesforce-1-service-cloud/vs/talkdesk)
15. **UJET** — 4.6/5 (140 reviews) — Plataforma de interacción con el cliente y asistencia con integración de CRM
    - [Ver perfil](https://www.getapp.com.mx/software/110527/ujet)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/110527/talkdesk/vs/ujet)
16. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente basada en la nube.
    - [Ver perfil](https://www.getapp.com.mx/software/106673/gladly)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/106673/talkdesk/vs/gladly)
17. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisiones para atención al cliente.
    - [Ver perfil](https://www.getapp.com.mx/software/91207/agi-self-service)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/91207/100659/agi-self-service/vs/talkdesk)
18. **Five9** — 4.2/5 (481 reviews) — Software de centro de atención telefónica y contacto en la nube
    - [Ver perfil](https://www.getapp.com.mx/software/91276/five9)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/91276/100659/five9/vs/talkdesk)
19. **ZIWO** — 4.7/5 (108 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
    - [Ver perfil](https://www.getapp.com.mx/software/131291/ziwo)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/131291/talkdesk/vs/ziwo)
20. **ScreenConnect** — 4.7/5 (1895 reviews) — Software de soporte remoto, reuniones a distancia y acceso remoto
    - [Ver perfil](https://www.getapp.com.mx/software/102389/connectwise-control)
    - [Comparar con Talkdesk](https://www.getapp.com.mx/compare/100659/102389/talkdesk/vs/connectwise-control)

## Categorías relacionadas

- [Software para VoIP](https://www.getapp.com.mx/directory/107/voip/software)
- [Software para servicio al cliente](https://www.getapp.com.mx/directory/231/customer-service/software)
- [Software para call center](https://www.getapp.com.mx/directory/275/call-center/software)
- [Sistemas IVR](https://www.getapp.com.mx/directory/289/ivr/software)
- [Soluciones de telefonía](https://www.getapp.com.mx/directory/294/telephony/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.com.mx/alternatives/100659/talkdesk)
- [Ver el perfil del producto](https://www.getapp.com.mx/software/100659/talkdesk)

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| Local | URL |
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| en-CA | <https://www.getapp.ca/alternatives/100659/talkdesk> |
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| pt | <https://www.getapp.com.br/alternatives/100659/talkdesk> |
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